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    Chick-fil-A

    3.0 (168 reviews)
    Closed • 6:00 am - 10:00 pm
    Updated 3 weeks ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Outdoor seating

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    Recommended Reviews - Chick-fil-A

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    Pickles on the sandwhich after the sticker says no pickles.

    Love chick-fil-a overall, I go to them literally all over the country. This specific chick-fil-A here in frisco TX is the worst one I go to and it's sucks because this is the one near my home. They never get the orders right, they always forget items and now they're not paying attention to specific order details. My son has a cucumber allergy asked for no pickles and sandwhich is full of pickles. Also, forgot my 3 yr old ice cream I paid for tonight. Hope you guys can do better in the future.

    Is this bread raw? We will never know. It felt raw. Thats enough for me. This picture does it no justice as what it looks like in person.
    Bekah E.

    The service I received here was way below the service of a Wendy's. I dined in, I placed my order with the lady and was ready to pay with my app- which I just added funds to. The lady told me the "scanner" for the app was broken, so she said I had to use another form of payment. The register next to me was not being used but I could see the "red" coming from the scanner and that it possibly worked. Asked if she could just transfer my order there instead. She gave me grief for it and I politely said, I will not use my card. I want to use my app. Only then did she say she would get help. It took her co-worker TWO EASY SECONDS to transfer my order over. After we received our food, my sandwich basically looked like the bread was raw. I thought best to not eat it and I just didn't think after the previous 10 min of ordering a meal and 2 kids meals that it was worth it to ask for another.... UPDATE: part of my chicken sandwich patty was raw. Had the instinct to look before I ate.

    Menu
    Ta'Brechi H.

    Yelp 100 Challenge 2023 #49 Chick-fil-A is a household favorite with the delicious chicken sandwich and waffle fries. I am a huge fan of their lemonade and I always order it with no ice. This location is mostly bust during lunch and the afternoon rush. There are two drive thru's and there is always someone outside taking orders. You can order your food on their app and pick up in their drive thru or you can order when you get their. Be sure to scan your app for points to help you earn free food which can later be gifted or shared with friend and family. Salads I have't had a great experience at this location with their salads. Every salad I have tried has either has old lettuce or questionable ingredients, so I no longer order them here. I highly suggest sticking you popular menu items and you won't be disappointed.

    piss on ice.
    Jack K.

    Alright so basically I come to chick fil a often but I was visiting the Frisco area and decided to get a sandwich, fries, and diet lemonade. The fries were terrific and the sandwich was good. Not hard to do. On the other hand, the lemonade tasted like literal piss... I went to get it replaced because the guy said there was another batch in the back, guess what? I got another cup of piss on ice. I then gave up and decided to just die of thirst because I just couldn't believe how horrid the lemonade was. Anyways, the service was wonderful and fast and the establishment was clean. Never getting lemonade from here again. Do not recommend. It's intolerable.

    2 & 1/2 tenders....

    This location is horrible. Terrible customer service, long wait times, continuously gets my order incorrect. After buying 3 count chicken tenders and receiving 2 and 1/2. They also wanted to charge me for water. I have never been asked to pay for water at other locations. Unfortunately it looks as if chick-fil-a has changed for the worst. Avoid at all costs.

    You came for the brownie and did lunch as well. Lots of families here with small children enjoying lunch many going to the drive through
    Doug C.

    If just the people we saw at lunch at dine-in and drive-thru wrote an honest review this store would be a 5+ star. The crowd was all over inside and outside. Many families with small children were enjoying themselves. The staff was very very busy but always seemed to have time to get drink refills, clean up the place, empty trash bins, deliver orders outside, etc. And we still found some shade south of store for awhile. 100+ degrees today. We came for the free brownie and stayed for entire lunch.

    I ordered 2 bacon egg and cheese biscuits this is what we got.
    Kim K.

    If I could rate zero I would. This location consistently gets orders wrong. The lines moves slow as molasses. We have ordered a bacon sausage biscuit on a gluten free bun about a thousand times from multiple Chick Fil A's. The sausage egg and cheese comes in a separate container with a prepackaged GF bun on the side. Every time, the exact same. Today we ordered 2 bacon egg cheese biscuits, and one GF sausage egg and cheese biscuit and 2 hash browns. When I got to the window, I double checked the order, because they consistently get it wrong , I felt the 2 biscuits, saw the container for the sausage egg and cheese, as well as the prepackaged GF bun, but only one hash brown. So I had to ask for another hash brown. The checked the receipt, apologized and gave me my hash brown. We drove home. We opened our food to sit down and eat. As we opened the GF order, in the container was one piece of sausage. No egg, no cheese. One piece of sausage. I tell my daughter let's go back and get the correct order. We get in the car and my other daughter calls me and says "what are these biscuits?" I ask what she is talking about, she says They just have bacon. On both. No eggs, no cheese, just... bacon. I ask her to send me a picture. Needless to say I was absolutely shocked and frustrated. So out of the 3 things we ordered all of them were wrong. When I get back to the restaurant , I bring in my receipt and my gf bun and one piece of sausage in the container, and the picture of the other 2 biscuits, fully expecting to be apologized to and given what we ordered. Lol boy was I wrong. Alejandra came to the counter and asked how she could help me, so I told her what we ordered and showed her what we got. She proceeded to justify why what we got for the GF order was correct, that they can't make a GF sausage egg and cheese biscuit because they have to use a GF BUN. this is a flat out lie. I told her we have been here multiple times , like a hundred times and it's never ever once been an issue. I proceeded to ask for my other 2 biscuits and showed her a picture of the biscuits we got. She says "can I please see your receipt" I say sure. She looks it over and says to me "it looks like that's what you ordered ma'am, see , we didn't charge you for 2 biscuits." My jaw is in the floor at this point. I ordered 2 bacon egg and cheese biscuits, the guy who rang it up just rang up 2 biscuits with bacon and now I'm being told that's what I ordered??? I say "are you serious right now, you don't see that it was your mistake ?" She said no ma'am you were charged for 2 biscuits so I can't give you 2 biscuits.. I said "I don't have my card cuz we already bought this order and you got it wrong. you realize I've already driven home and back, with my receipt and you're not going yo give me what I'm saying you got wrong?" She says "no ma'am". I was furious and walked out. You wonder, what in the world was she trying to prove ? We will never come back, I'm reaching out to the owner of the franchise. Horrible training, horrible customer service. Clearly the guy who took our order input the whole thing wrong. But that is not my fault, the manager shoukd absolutely take one for the team and makes up for it, and then correctly trains her employee. Horrible. Drive the extra 3 miles to go to the one on 423.

    1/21/21- Thursday!!!!
    Joseph L.

    1/20/2021- 1016 @Wednesday Excellent customer service!!! Always professional! There are times that it's hard to park your vehicle. Thank you Staff!!!

    ows a person holding a bowl of food
    N L.

    They are still not that good, everything still on the salty and fatty side, especially the fried sandwiches. Theres 1460 mgs of sodium, 18 g of fat, 3.5 g of saturated fat, 70 mg cholesterol, and 6 g of sugar in the regular chicken sandwich. If you care and read labels look at their nutritional menu see what you and your family are eating. Charging 50 cents for a cup of water now. Very tiny grilled nuggets, 440 mg sodium in 6 nuggets, equivalent to eating 4 servings of 190 mg sodium per serving or salt of 64 potato chips, and g nuggets have 85 mg of cholesterol. The fried nuggets are 1210 mg of sodium same amount of cholesterol 85 mg, go figure. You are still getting some fat and plenty of salt, but not as high salt as their fried nuggets. Still not good. Also, they don't always tell you when there is an up charge of substituting mac and cheese for fries in a combo. This place is not the best for your health and prices are high. Can't they make the chicken and nuggets healthier! Rarely visit, except I like the rip off grilled chicken nuggets once in a green moon..

    Chickenless wrapp

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    1 year ago

    Never disappoints , parking lot can be a headache but food is always good and fast . Would return

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    3 years ago

    Great service today!! Valentina was so helpful and sweet. Fun afternoon with my grands!

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    7 years ago

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    3 years ago

    Food took forever and my fruit was old/tasted horrible and oranges were covered in MOLD. Please avoid at all costs.

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    5 years ago

    "Large Fry" This has become a trend with this chic fil a location. Make the container smaller if you all aren't going to fill it up.

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    Page 1 of 5

    Ask the Community - Chick-fil-A

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