The service of employees are terrible and really slow service, and the supervisor at this time omg , worst person with worst attitude. Not good. The place is clean and the food counter is clean and missing alot items on the trays , Ok.. The food is ok, like means the burger was warm mix with the fresh veggies needs just update the meat , need to be more tasty, so the fries, really caos that means no salt on fries, was soaked in oil, not fried so really bad appereance, need to improve on taste and be at fried more crushines... read more

I ordered number one with cheese a few weeks ago was the only one in line at the drive-through took 25 to 30 minutes to serve me when I got home. The burger was super cold no cheese just completely unacceptable I called they told me to come back and get my meal remade. The manager tonight (6/6/26 4:15) was extremely rude because I was I guess ordering from an old receipt. when I explained the situation only gave me the sandwich and was completely rude. The whole time completely unacceptable for something that they messed up on I will never go back! read more

Went to Whataburger tonight. I ordered the Cobb Salad. I didn't know the salad had bacon. When my wife inspected the salad, she saw the bacon. I told the girl at the window that we didn't know that the salad contained bacon. I asked her if she could give me another salad. Another person, the manager, I think, told us that they would make us a new salad. Her name is Catalina and she was polite and professional. One thing about Whataburger is that it is always consistently good. Thank you, Catalina for going above and beyond. read more

The service was okay they did their job . The food was okay wish there was more selection to be honest but it was okay . I couldn't get into the burger like that not much to say about it . read more

Whataburger - Burgers Near Me - El Paso, Texas

See all

Ladies and gentlemen i found my Whataburger. Sadly its one of the furthest from my house but this spot had it all. Cleanliness, great customer service, amazing soda selection (meaning they all worked) and awesome ice. (The cool pellet kind) The food as promptly taken to our table and smiles were handed out to other patrons as well. These kids worked hard and efficiently. The manager walked the tables after first bite to make sure everything was ok and their team member spotlight is one more places should do. Kudos to these hard workers and thank you for such an awesome experience even if it came from a "fast food" joint. read more

Whataburger - a sign for a restaurant - Burgers Near Me - El Paso, Texas

Service was very good. Restaurant and bathrooms were very clean. Probably the nicest I've been to in El Paso.

if you want to wait 40 minutes to get your food then come here! 40 whole minutes and the order was still wrong. how sad the breakfast crew should be a ZERO star option read more

Nathaniel, the manager completely disregarded us. He asked several times our name & still gave us someone's order. I watched as cars were given bags of food & the bags were handed right back, customers receiving the wrong order. We placed an order for two ppl and were given food for six, literally threw most of the food away! Nathaniel needs stress training! read more

Pretty basic burger and fries. I got the avocado bacon burger which was ok. The avocado was not fresh but it had a good spicy sauce that I liked. My husband had the double whataburger which he liked. The fries were ok. The drive thru service was very slow and they did not give me the honey mustard I asked for. Edible but not great read more

Oh What(aburger)! Here was our chance to try this Lone Star staple. I got a cheeseburger with green chilies and had to wash it down with a Root Beer shake. The burger and accompanying condiments were on par with other fast food chains, but they have something here with the green chiles. The shake really hit the sweet spot. Service was nice and fast. I dug how they bring your order to you along with a self help tray of ketchup and napkins. Wish we had more room in our bellies to try some other items. Next time! read more

Whataburger - Cheeseburger with green chiles and small root beer shake - Burgers Near Me - El Paso, Texas

Went there today and was one of two cars and they made us pull up to the second lane. Waited a long time just for them to mess up our order. This isn't chick fil a. This is a whole whata-fucking-nonsense. Y'all need to do better. God bless. read more

Whataburger - How I feel. - Burgers Near Me - El Paso, Texas

Dude, I get it. If you grew up in Texas, Whataburger is what you were raised on. It's like a religion. That said, being a California boy, Whataburger is in the minor leagues compared to In-n-Out. Sorry.... read more

Whataburger ranks the lowest out of all the fast-food hamburger chains in America for me. I have lived in texas for over a decade. Half of that time as a kid and half as an adult. In between I have traveled and tasted a majority or fast food banbuger chains as that is one of my favorite types of meals. Every single whataburger I have ever had regardless of location looks like someone sat on the buns. Add to it a strange cult following that creates very long lines and it no longer becomes fast food. So for the following categories: Taste Presentation Avg Wait time All are bellow other fast food chains read more

If you live here and haven't eaten at Whataburger what are you doing?? Hello they have great burgers and awesome chicken! Staff are a little awkward but they seem very young too. This location needs a little maintenance but it still smacks. The avocado burger is absolutely delicious, I'll eat it in a second. My kids love the chicken strips and always want more. I'm sure the other locations are similar, might be cleaner, but still you guys need to have a burger from whata. read more

They messed up order not once but twice and made us wait in line longer just for the order to be wrong again. We had asked for no onions and if i didn't check when I got home my son would have had an allergic reaction and on top of that he couldn't even eat anymore due to it being late. read more

The service was by far the best for a fast food restaurant. The patty melt, chili burger, and avocado burger were on point. A good burger with great company! read more

See all

I love going to this location. it's near my house. However, on several occasions they have messed up my order. I haven't called & complained, I have just dealt with it. I stopped there again this morning, I ordered two different items, I got them same thing. I didn't get the hashbrowns with either order. Why is it seeming like they just don't care if they mess up the orders anymore? read more

The FDA clearly isn't doing their job if Whataburger is allowed to serve the public. First and last time eating here. This place is the most disgusting place I have ever eaten. I'll describe this master piece of an abomination I received for 9 dollars. The bread taste like card board probably because the employees take turns sitting on the buns during their break. I got a thin cold patty that was probably warmed in the microwave in the morning and then left underneath a heat lamp until someone puts in a order, With 5 slices of tomatoes looked like a dogs chew toy, chopped lettuce and canned jalapeños. Oh and how could I forget the river of mustard that they put on it. So much mustard that when you grab the burger the insides of the burger slide out between the bun because of how much mustard they use. They should reconsider their name to mustard burger. Seriously idk how this place is in operation. The fries were cold and not good how to you fuck up fries lol. The staff was exceptional! Exceptional at being clueless and charging me for things I didn't order only to have to wait for their manager because they can't figure out on how to give me my money back. Everyone in the restaurant (I'm talking about 5 people) looked like they didn't even want to be eating there but they had to because that's what Texas is known for and that's what they were raised on. I hope this place blows up or at the very least restricts this place from using mustard in lethal amounts. I'm glad I don't live here and don't ever have to see an orange Whataburger again. Anyone that likes this place I consider them no use to society and should be inside Whataburger when this place is destroyed. read more

Highly recommend this amazing burger chain if you are in the mood for a delicious green chilie burger! They are always made to order, fresh, generous with toppings and delicious! Fries or onion rings are always fresh and hot! Great and friendly staff! read more

This is a really nice location very clean especially for it bring lunch rush hour. Our food came out quick just enough time to fill drinks and find a seat. They even gave us extra napkins which might sound silly but most places I go is stingy with them The cashier was nice and even helped give us a coupon for next time read more

Whataburger - Burgers Near Me - El Paso, Texas

See all

Very slow drive-though service here compared to other Whataburgers. Plus, they got my order wrong. I ordered a double meat with 2 slices of cheese and no pickles. It's on the receipt. What I got was a single with no cheese plus pickles But they still charged me for a double and 55 cents for each piece of cheese that I didn't get. Never coming to this location again. Needs new management. read more

I love Whataburger so much! I grew up in El Paso and really miss being able to just go down the road and grab chicken and white gravy. I was out of town on business and was able to stop in. Had a great experience, the food was delicious as always, and the staff was very pleasant. This visit definitely brought me back to my childhood. I sure do hope Yelp let's my five-star review stay up, as this business more than deserves it. Hey Yelp it sure would be great if this business could rate me as an individual. Who knows maybe I wasn't professional in my interactions with them. Other apps are doing it now maybe it's time to catch up. Either way I'm very happy to give this business five stars! read more

When in Texas you must try Whataburger. This is my second time in Texas and the first time around I was not able to try this place. This time it was definitely on my list. I will have to say that depending on what you get the food here is great. The first time I ordered a bacon cheeseburger but the ratio of meat to bun to condiments was not good. I did not like that burger but luckily the onion rings saved the day. They are the best fast food onion rings I've ever had. The only problem is you only get five or six so you must enjoy every bite. The second item I ordered was the double chili burger. It was two patties with hatch chilies on them. I loved that burger. My wife also ordered the mushroom burger and I had a bite of that and it was excellent. My daughter loved the junior Whataburger. This location is way busy and it seemed it was backed up all the time. I skipped this location once and drove a little further to another location that was not near as busy. Lots of people but the service is fast. read more

Food is great, but this is the second time in a row they forget to put ketchup in the bag aftaer i requested it. Check before you leave.

By far the worst Whataburger in El Paso, the food here never taste fresh. Ordered today and literally got a cold burger with a hard bun, cheese looked like as if the burger had been sitting there for I kid you not... 3+ hours. Sadly it's the nearest one to me; I'll definitely eat elsewhere from now on if eating at this location was my last resort. read more

4th time in a row that I've come to this whataburger and gotten no ketchup! The best part of whataburger is the ketchup and they never give any! Also ordered gravy for both my tender meals and didn't get either. This place is crap but it's the closest one to where I live read more

First of all I like Whataburger but this one is horrible. The service is always slow compared to other locations which usually doesn't bother me if I'm not in a rush. Today the drive thru was packed so even if you got your food before the car in front of you there was no way out. The onion rings were overcooked. When I asked for sauce for my onion rings I was told by the young lady that she didn't know what that was so I explained it which she then informed me that she was new and didn't know what that was. The logical solution if you don't know something is to ask a coworker so you can help a customer and so you know in the future. I gave 2 stars because my burger was good. read more

Whataburger - Overcooked onion rings - Burgers Near Me - El Paso, Texas

This is a great place to try if you are from out of town. The food is good. I had the bacon avocado burger with fries. I also ordered a side of onion rings. Everything was delicious. read more

See all

I love the Green Chile burger. Just the right flavor. The shakes are pretty good too. Very friendly staff. read more

Whataburger - Burgers Near Me - El Paso, Texas

Food is great. Worse customer service ever. The drive thru employees are running around like chickens without a head.

Brand new Whataburger on the far east side of EP. It was packed, but that comes with the territory for newly opened businesses. For the amount of patrons inside and the amount of cars waiting in the drive-thru, I expected my food to take much longer. I appreciated that the employees were eager to please. Something that usually wears off as the business grows older, so hopefully that doesn't fade --well maybe just a little bit. I think during the time I was eating, I was asked about six or seven times if everything was okay (most of them as I was chewing my food). It was a bit much for me at a fast food joint, but I did appreciate them asking. read more

Whataburger - Burgers Near Me - El Paso, Texas

Traveling and stopped here as we dont have one in LV. Sooo good! I had a jalepeno burger and that spicy ketchup!

Newer store in Montana. Very clean. Workers are nice and friendly. I ordered a patty melt and I thought it was a lil too greasy for me. The onion rings are good also. read more

Whataburger - Patty melt. - Burgers Near Me - El Paso, Texas

See all

Quick stop for lunch at El Paso after visiting Carlsbad Caverns NP. We both like their fries but just cannot finish their "Texas medium" coke. Also like the way they serve ketchup and napkins when they bring the food on your table. Just like other yelper said it might be busy at lunch time. read more

Usually through drive-thru, the second window where they hand you the meal, they're supposed to request if you would like ketchup, spicy ketchup, picante, etc. Unfortunately, the team members who are supposed to ask, don't. Whenever I ask for ketchup at the window, the team member is always rude, has an attitude, and acts as if it is so much of a burden to hand me a bag of condiments. (The ketchup is located right above the monitors) I can't fathom how difficult it must be to reach over the monitor, grab ketchup, and place it in a bag for customers. Almost all the time, the person at the window tells us that "someone" will bring out the order and give us ketchup, when pulling up to wait for the order, the "runner" always hands us the meal, and almost immediately runs back inside without asking. The workers here make us feel guilty in asking for condiments and are rude every time I ask. As a former worker at this location, I am disgusted in how these team members have been managing this location when management supervision isn't there. If you're looking for a place with workers who don't lack customer service skills, go elsewhere. This place is not worth your time and frustration. read more

The drive through is ridiculous. I know they are trying to speed things up with having two lanes open but they need a better system. 1st time I went to this Whataburger they took about 4 debt cards inside and charged us inside the fast food place while we all were waiting out side. Today 31 July 19, my order was taken fast and my food came out at a decent time although they seem to forget everybody's drinks. I waited an extra 17 mins for my drinks after receiving my food! read more

If you order bites for your children, make sure they're in there. Second time it's happened. They were kind enough to replace the whole meal to avoid our meals getting cold waiting for the missing product. read more

Wonderful dinner. Everything was perfect. Been in this place more then ok nes and planning do come more

Slowest location in town. Doesn't matter what time of day you come it will be slow. If I had a closer location I would avoid this one.

Well done entree and meat. Women all over. This is a awesome place for the fam , a date or chillin a lunch with the fellas. Hospitality awards. read more