This is my local Whataburger. I'm wondering what evils I have done in a pasta life to be cursed this way. Burgers with the wrong fillings? Regularly. French fries and onion rings nowhere near filled? Almost always. Missing items? If they're rewards redeemed through the app, almost always. Burgers consistently over salted and under sauced? Also almost always. I used to like Whataburger. Now I'd take literally anywhere else if they would just open nearby. With the new food outlets opening nearby this year, this Whataburger is going to take a BATTERING and deservedly so. read more

Food hit the spot after finishing a late night show, but service was not it. It seemed like they tried getting their stuff together but it just wasn't working. My friend ordered small fries and they ended up doing who knows what to it because when she asked where her order was, they said they had to make it again. Then we never got our drinks and asked twice before 2 workers came out to give us cups on separate occasions. There were not straws and the food took longer than usual to come out. I wouldn't say it was understaffed because the drive thru and inside was empty and there were plenty of heads inside to not expect this. Anyways, this was really just a pit stop for us and don't see us being in the area to come back again. The food was as it should be though. read more

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A place you can count on ! Food is decent , can be a little expensive for an entire family but does the job if the wife decides not to cook last minute! Staff seem to good ppl as well. read more

What's the point in doing a 12 days of Christmas giveaway if you aren't going to give a complete serving. Free Med onion ring with no purchase necessary and the kids working in the store gave me a med container with 6-7 onion rings in it. I would call and complain but as I said there was not one adult in sight and if there was they certainly need to grow up. Music blasting from the back so loud you can hear it in the dining room. No leadership whatsoever. Employees derogatorily speaking to each other. This has to be the worst Whataburger I've been to since I lived here. The rest all at least attempted to give a chic fil a vibe, but this one needs training from an actual adult who has leadership skills and can control that environment. We sat and waiting there for 15 mins for 7 onion rings and that was only after my husband was served and they looked at him like why are you still here and he had to remind them that I had an order too. You're better off going out the way to Walzem and FM78. They may stay busy but at least they try. read more

Whataburger - My free medium onion rings that only contained 7 LOL - Burgers Near Me - Converse, Texas

Traveling to San Antonio for work and stopped here. Customer service was none existent. Food came out pretty quick.

We wanted breakfast. First we went to the McDonalds across the parking lot. Had a bad experience. Actually didn't even see a person to wait on us. Would have had to do everything but make the food ourselves so we got the heck out of there and went to the Whataburger right across the parking lot. So glad we did! We were greeted nicely, we placed our order with the very nice Jennifer, and then enjoyed a very good breakfast sandwich with the cheese jalapeño Bisquit. Yum! read more

just had the worst experience of my life!!!!! i tried to use a gift card and just because it didnt swipe or whatever, not my fault, i guess they cant type numbers in...they didnt give me my order!!!!! wtf?!?!?! read more

Awesome service. Young man took my order wrong. Not big deal. Manager made it right immediately. Food hot, fresh and fast despite it being super busy. These workers are great and you can tell they care about the service they provide. Thank you! read more

This is my favorite Whataburger, they always get the food just right. Had a curbside pickup. The service was fast and accurate. The outside of the restaurant is clean and well kept. read more

I ordered a full size burger and received the junior version of the burger. I was also charged the regular burger price as the picture shows. This location is, and always has been terrible. I only go to it because it's the closest one to my house. I do not understand why it has always been so bad. read more

Whataburger - Burgers Near Me - Converse, Texas

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Ordered a salad from this location and was HIGHLY DISAPPOINTED!! My salad was extremely skimpy there was barely any lettuce and was just plain sad. Whataburger needs to learn from chick- fil- an and make their salads more full, my salad was basically gone in 3 bites and the egg wasn't even cut. DO BETTER WHATABURGER read more

Horrible rude employees and manager. went at 1 am where I order a chicken sandwich fries and a drink. First took forever get my food. Not like it was to busy. The chicken was cold and smelled. Had a green tint to it. Fries was hard and cold like they sat for hours. The employees was listening to music and really acting like they did not care. I tried talking to the Asian Manager on duty who acted like he did not understand me and could not speak English. Kept looking at his phone to translate. Refused to remake my order or refund my money. Refuse to give me his bosses name and number. Walked out on me like I was nothing. This by far is the worst place I ever have been to. read more

PLEASE HEED THESE 1 STAR REVIEWS i didn't think I'd have to check a yelp page before i stop anywhere for long distance travel fast food stops, but here we are. The line to order wasn't anything crazy so i didn't think there'd be too much of a wait. I ordered online to skip the line, for as much food as that ended up being, just to be sitting here 20 minutes later and still waiting on a nothing-too-crazy order of just a #13 with fries. As i write this there are about five workers just standing around with I guess nothing to do in an already dead fucking establishment. TL:DR just eat anywhere but here. read more

Friendly service but very slow & they charged me for a free item. I came in with a free whataburger coupon with purchase of a drink & fries. I stated that when ordering, they replied back that they would scan the app when I get to the window. I got to the window & the lady said "are you the one with the coupon?" After I said yes she asked to see it so she could scan it & asked for my payment as well. I got it all back & headed home. When I got home I realized she charged me for everything, so what the hell was she doing with my phone inside if she wasn't scanning the app? Sketchy if you ask me & unprofessional. read more

I am a Whataburger fan but sometimes I don't understand why it takes so long. This Whataburger has to be the slowest of them all. It took me 20 minutes to get my order today!!! I was late for church!! I also noticed that several people from the drive through come inside the restaurant because their orders were wrong. This is not good. read more

Got breakfast at this location. They were friendly and order came out in a timely manner. Great location.

Service is always top notch and food always delicious and hot at this location- keep up the excellent work

Horrible! The service is lack luster and the food looks like a sloppy mess that someone jump up and down in before they served it! Go elsewhere, your appetite will thank you! read more

If zero stars is an option this is probably the only restaurant I've ever been to that deserves it. Last visit we were given cold food in curbside after waiting 20 minutes past our pickup time. Today I came back for a replacement meal that was offered by the manager. Todays experience: Front cashier was unable to help me and referred me to a manager which I waited 10 minutes to talk to. When I explained the situation he said "well we're busy did you want to do this today?" Subsequently the front cashier couldn't ring up the order since she was new on the register. The manager placed it and I have now been waiting 35 minutes for my order and still waiting (typing this while waiting at the restaurant). During my wait I have counted 8 curbside customers coming in complaining they received wrong, incorrect or cold food; while other guests like me have been waiting just as long. My advice: Don't visit this location if you'd like warm food served in a timely manner. read more

they need to improve everything manage to mess up the simplest of orders and are always slow yet only 2 or 3 cars are there and food makes me sick all the time they always forget my cheese even tho i'm paying extra for it read more

The 1 star reviews are correct. This is probably the worst whataburger I've been to (and that's saying alot). Just so slow. So many people running around clueless while I just wait for my food. I should have listened to all the bad reviews. If you stop here for a 30 minute lunch break, forget about it. I don't understand how places like this with such a consistent bad reputation manage to stay open. In such an ideal location this place had potential. But save yourself some time & money, DONT COME HERE! Whataburger has gone to crap! read more

This entire company has went to crap since being sold to Chicago. I just stood in line for over 10 minutes for a lady and her daughter to place a $17 order and a guy to pick up an online order. Over 10 dang minutes!!!!! And the fries tast like they were fried in last weeks oil. The burger buns are stale and fall apart. Come on Whataburger, get you stuff in one sock!!! read more

Sucks that we don't have many food options where we live and this is what we're stuck with. Who packs up three entire meals without a single french fry? It's so hit or miss with them with 90% being a miss. If you're traveling down I10 either go on to Seguin for food or further into SA. read more

Ordered a simple taquito meal with only 1 car infront of me. 45 minute alter I'm getting my food. What a joke for a 24/7 operation

Y'all forgot the most important part of the patty melt. There's absolutely no grilled onions!! read more

Whataburger - Patty Melt? - Burgers Near Me - Converse, Texas

Finished eating in my car after going through drive thru. Went in to see if I could get napkins and overheard an employee leaving from the drive thru window cussing. Her exact words were "...I don't know why they keep talking to me i don't wanna f#$%!#? hear your f#$%!#? life story. Left a bad taste in my mouth.... read more

Definitely one of the cleaner better built restaurant, very friendly and not a long wait for food. Had a big family order and everything came out right and perfect. read more

My husband and I recently Placed an order for delivery since we are at home sick with Sick. The food was awful our onions rings were burnt . Two drinks were missing . This place always messes up our order . Time for a new manager read more

Whataburger - Burgers Near Me - Converse, Texas

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I just like to thank Whataburger for actually getting what I wanted. It might take me down but it's still amazing. Btw 8 patties. read more

Whataburger - Burgers Near Me - Converse, Texas

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Not sure what happened to the quality this restaurant had, but it definitely went down! I ordered a meal, cookie, and shake to arrive and be brought my burger and fries but no drinks. When I asked about my drinks I had to inform him of what I had ordered to be told that the milkshake machine was down so I could get another drink. I got home and noticed the bag only contained the burger and fries, no ketchup at all or even the jalapeño ranch I ordered or the cookie. read more

Wouldn't even give them a star. We live down the street and the burgers we order are always terrible I've been going to Whataburger for my whole life and never have seen food like that. The manager needs double check how their making the burgers it's not that hard to make a burger. read more

I never leave a bad review, but this is the absolute worst service/restaurant I have ever been to. Got my food, order was wrong, fries were in the bag upside down, sprite had no syrup so basically got a sparkling water after waiting for 36 minutes to even get my food. Do not go here....drive the extra few minutes and go to another location. Just a horrible experience. read more

Takes too damn long. Doesn't get the orders right. In line for 45 minutes at 2pm today with 4 kids. Baby cried for 20 minutes of this weight. Called corporate. Won't be going back. read more

Very disappointed with the service location. The staff was slow and rude. Them hanging up on me was the nail in the coffin.

I had heard so much about Whataburger and was really excited to finally try it when I visited TX. It was...a little disappointing. I don't think my expectations were too high, I knew going in it was just going to be a fast food burger. But it was pretty flavorless, there was certainly nothing that made it stand out in a sea of other fast food burgers. I will say that their fries were amazing and the main reason for the 4 stars. That, and the sauce options that come out when your food gets dropped off. The spicy ketchup was great. The staff was also friendly and this location was very clean, so they at least have that going for them. But it was really only a tiny step above Wendy's or McDonald's, and certainly not deserving of a rabid fan base a la In-N-Out. read more

This was the 4th time we came to this Whataburger. The food was not up to par. We ordered through the app, and the food was not prepared as per our order. I had to go inside myself to get our order, as they did not come to the car. I was not the only one who had to do that either. When I did, we didn't even get all we ordered. The fries were old, as if they were put back in the fryer to warm back up. Which wouldn't surprise me based on their look and taste because they appeared to come right out of the fryer before into our bag. This location is 1-1/2 stars which is truly disappointing, new management or employees or training or all three is needed badly. read more

food and service was amazing :) we did curbside and the guy that brought our food was really nice, he had curly hair around 5:30pm :)) he waited while we doubled checked the food when he didn't have to and it's a small thing but very appreciated read more

I would give zero stars if I could. I waited an hour in the drive through line to get my food. I had a text with a tinestamp of exactly when I showed up at the drive through. After waiting an hour I asked to speak with the manager Tino. He apologized for the wait but told me it was "more like 30 minutes to get your food than an hour but ok" I asked it he would like to see the timestamp of when I drove up and that I could prove it was an hour. He offered me a free meal for next time. I don't want a free meal. I want my hour back that my child spent wailing because she had to pee and we were trapped in a drive through. I will never come here again. read more

Grew up in Texas. Whataburger is my most fave. Never had issue with them. I always check every restaurant reviews. Some how I live in northwest for 7 years. And I visit family for Christmas in Texas. Had to check out how many stars in this restaurant. OUCH. It makes me nervous but I'm desperate for Whataburger. So I went and From the review. Just like all those people said about this place. They gave me wrong orders. I ordered no lettuce and tomato on my burger. And 2 small fries. They end up gave me lettuce ONLY. And 2 medium fries. Pissed me off. read more

They don't work here. All of them just stand and laugh. Told me to pull up but I waited forever. I went back inside, they asked for the receipt and started making it. Don't eat here. read more