Tom and the crew were great rebuilding a deck for us, which turned into a room edition... They were…read moresuper knowledgeable and respectful. They showed up every day they scheduled, and did an excellent job.

LOL I can only laugh at the reply from Tom. Does he really think that I gave him a bad review so…read morethat I can later get paid to fix?? Or have him pay yelp? Seriously? So let me ask you Tom, why would I have a real profile picture of my face and NOT contact you for the money? Did yelp say they can't remove it because it's a valid review? Own up to your mistake and write a sincere reply instead of accusing your ex-potential-client (and an actual yelper). That will prob get the other yelpers to really understand how you run your business. Please provide a VALID response of WHY you didn't/couldn't work on my project instead of a simple "I didn't work for Esther P for a reason" All in all, you did say you will give me an estimate and failed to do so. So, what do you have to say? Also, thank you Tom for the reminder to call HomeAdvisor. I have posted an identical review and it was pending when I last checked. Now, it's not there. I'm starting to think you're paying them to screen the reviews. I will be following up with them and let them know of my experience with you as well. For other yelpers, I attached additional pictures. Email is the record of me contacting home advisor on 10/23 9:46am. I got his info, then called him for an appt. after the call, he asked me to text and screenshot from my first review will show I was texting with Tom the same day at 10:42am

I called these people yesterday about a house in Manteca and talked to the lady named Nikki said we…read morewill call you back ( Bernadette will call you back ) Turns out Bernadette NEVER CALLED ME BACK ABOUT THE PROPERTY !!! That's GOOD CUSTOMER SERVICE!!! So I called them back today talked to Nikki again and I told I called you guys yesterday and I didn't receive a call back from Bernadette!!! Nikki said oh she was very busy yesterday that's why no sorry or apologetic So I asked again about the property she said yes it's still available as of now ! I asked if I can see it she asked when I said today she said ok12:00 I said ok CONFIRMED!!! She calls me back in 5mins later asking did I talk to you about the property I said yes! She says that property has been rented!!! I was WTF do these people know what they're doing no Customer service whatsoever

Bernadette is the WORST and most incompetent manager I have ever come across…read more Without writing a book on all of the issues I've had with her after renting from them for the last year, I'll just say DO NOT USE HER IF YOU DON'T HAVE TO. She has TERRIBLE customer service skills and communication etiquette. She forgets everything. So if you have to use her - DO EVERYTHING THROUGH EMAIL OR TEXT SO YOU HAVE IT IN WRITING. One thing with Klemm that I thought was weird from the beginning, was how you pay rent. There is no way to pay online or have automatic payments. I was told it was something to do with the type of bank account it is - sketchy. But whatever, renting was just going to be temporary. Anyway, I have paid by check every month and have NEVER been late. I have either gone into their office to hand it to them in person or more often than not, put it in the mail slot after hours (because you know, I have a job too). So fast forward to this past weekend. I drove to their office to drop in the mail slot, like always, but there was a sign over the slot saying not to use it. (Ok, well that would have been nice to know ahead of time). It's Saturday, so now I have to wait until Monday to get a hold of anyone. In an email chain I told her I went to pay rent, but I couldn't use the slot and asked if it would be available for use that evening as I would not be able to make it during business hours. Mind you, it's already the 4th and you have until the 5th to pay rent. So IN WRITING she tells me to put it in the mail and they wouldn't charge a late fee because it's already the 4th and they'll let us know when the mail slot is available for use again. Fast forward to the 7th. I get an email and all it says is "...we haven't received your rent check, why?" Excuse me?! First of all, how professional is that! Second of all, we literally just had a conversation about this 3 days ago. Well, considering I can't stand this woman and she rubs me the wrong way EVERY time she speaks, I may have had a snarky response of "I am not the mailman, nor do I work for USPS. I put it in the mail the day you told me to". Sure, that wasn't professional, I get it... but by now, I don't care about professionalism anymore because this woman doesn't have any. She then responds telling me how no one told me to mail the check and how it's my responsibility to have it there by the 5th and if I mailed it on the 4th then it wouldn't have made it by the 5th anyway.. and that I will have to pay a late fee because it has nothing to do with the virus and that I need to cancel that check and bring them a new one. Hahaha ya ok. no one told me to mail it?! (See, that's why you get it in writing) so I responded to her forwarding her own email that explicitly said to mail it and they wouldn't charge a fee - and she's not responded since. This is the type of communication I've had with her for the last year. Ridiculous. As I told her in my email... had they put out a notice to their renters that the option to pay by mail drop was no longer available I would have brought the check earlier than the first, because yes, it is MY responsibility to pay and I knew I would not be available to go to the office during business hours this entire week. But they never put it out. I don't know who really runs that place, because she seems to be on vacation all of the time... but whoever is the big boss, needs to do some house cleaning. Simple communication and professionalism is key. It's really not that hard.

Renaissance Property Management has managed my 3 properties in Tracy and Stockton. John and Jessie…read moredid a great job in managing my properties and ensuring all issues got addressed promptly. Jessie got the contractors to help get the repair done properly. She gave me peace of mind so that I can focus on my regular daily jobs and not worry about my rental properties and the tenants. I was pleased to work with Jessie and John.

this property managment started ok when we moved in 2021. The fees that kept adding on to our rent,…read morewere not worth it. We never received one air filter. We actually just bought our own. But still had to pay the monthly fee for the benefit package of $51 dollars. and then added monthly pet rent. the rent was raised $100 each year. besides that the last year we were there It was nearly impossible to get a response back within a few days. It seems they have three people running the place and they're all on separate pages. Our move out process was horrendous. I could never get a hold of anybody through a phone call. We did not have use of our master bedroom or bathroom for over month because of construction for a leak we had to sleep in the family room with a two-year-old and also being pregnant. No compensation or offer of anything. said we can sleep in there it was fine. but with cement floors and workers dust all over things it was not safe for us or livable. so we broke the lease a month early of our year ending and was charged $700 or else we would be sent to collection agency and on our rental history if we did not. even after doing a walkthrough with the manager he said all was good pointed out what would need to be fixed. as stated in there move out instructions we got the house, professionally cleaned, carpets, professionally cleaned, and landscaping, professionally done. After paying all of that out of my own pocket, they still took $1,900 of my security deposit. and they replaced the carpets which they said they would let me know if they were or not and they never did, so i wasted my money getting them cleaned. they charged me for things that were already "damaged" before we moved in but because it was not written on move in paperwork we got charged. and alot of these issues were normal wear and tear after 4/5 years of living. so i advise anyone who is going to rent from this property management company to video tape everything at move in, document everything you see. they will nickel and dime you to get anything they can out of you. I disputed the charges and they only gave me the $10 back for a toy that was left at the home they were charging to remove a small toy my child left on a shelf. they also made us remove a lawn mower at move out that was left behind from previous tenants, that was even stated in the lease contract, and shown to them, but if we did not pay to get it removed they said they would charge us. please be aware of this company if you are a renter! its completely unfair how they did this to us tue last few months and reaching a human was impossible via phone, and emails took 3-5 days to get a response back with the move out process. i still never received a phone call back the last month when i would call to ask a question. i would get an email response back from three different people on completing different pages. horrible experience and we treated that home like our own.

This agency will waste your time if you are a renter. They are here for home/property owners and…read morenot for tenants. If you are a property owner wishing to make $$$$ on your rentals this is the place for you. They only care about making money and it shows in their listings and the way they treat prospective middle class tenants. The office is SEVERELY understaffed and they have more properties then they can humanly handle. Stacey's true colors showed once I mentioned I saw a bunch of reviews on yelp about people having the same experience I felt they were giving me. She told me " you are threatening me with a yelp review and that makes me not want to serve you but I'm going to anyway". I should have known the hint she was giving after that. They also never asked me or any of the other applicants on my application for any type of identification or copies of such whatsoever, making it seem that they were never serious about us to begin with. Also When I called to ask for my credit report to be emailed, maribel told me I have to come in to get it, that she can't email it. Seriously ???!!! I've had it emailed by my phone company and electric company no problem. All they want to do is give you a hard time it seems. Also I have posted 2 reviews for this place on yelp already and they seem to keep reporting them and having them taken down. Now I'm not sure if they're lying to yelp about content guidelines and saying that these things do not happen ... but these things VERY MUCH did so happen. This office practices rental discrimination. And I'm not about to let yelp or any of the employees in there trying to hide this from the community keep trying to take my review down for content! This place needs to change their practices and not try to brush their shady ways under the rug.

I've been interested to rent two different homes from this agency. One was a condo and the other a…read morehouse. The photos online looked great. But once I saw both properties in person they were disgusting. One smelled so terrible and the carpet had been cleaned but when you walked on it, it sounded crispy and was clearly very old and should of been replaced. Neither home was repainted and fixtures were old, dirty and busted. Blinds were broken. It's was disappointing. I've rented many different homes and apartments and have never been in one that was this bad. Giving them a chance, I called and asked if maybe they were just waiting until the unit was rented to get it clean and fixed up. The woman on the phone assured me, No. That it was cleaned already and the property came as was. I was shocked. There were toilet stains and grime in the showers. Scuffs all down the walls. Who wants to pay as much as you have to for a 1700+ home and need to all this work before you get settled?! So un professional to leave a home in that way and doesn't really instill confidence in the renter that issues will be fixed timely and taken seriously. I will not be looking with Green Gate any longer for rentals or anything else.

It was our first time using a property management company to find our tenants for our rental home…read moreand Kelli @ Jordan and Johnson made it stress free. I would definitely use them again in the future and I highly recommend them!

I normally don't write reviews, but I feel it's important to share my experience in hopes that this…read morecompany improves how they treat potential tenants--especially those using housing assistance programs. From the start, my interactions with Lisa at J. Johnson Property Management were disappointing and discouraging. I came in multiple times showing genuine interest in finding a home through their company, but each visit felt like I was being dismissed or overlooked. I provided all the documents requested, including proof of income and my Section 8 housing voucher, but every time I met one requirement, another one was added. At first, I was told my proof of income was acceptable. Then I was told I needed three months of consecutive income, even though my Section 8 voucher itself qualifies as a reliable source of rent payment. It seemed like no matter what I provided, there was always another reason to delay or deny assistance. Despite having my deposit ready and being a serious, qualified applicant, I was never given a fair chance. Lisa was often short with me, unhelpful, and made me feel like I was bothering her by simply following up. I went to the office multiple times and showed real interest in available units, but I was told those units were suddenly unavailable or that my paperwork "wasn't enough." I left feeling that I was not treated professionally or fairly, and possibly even discriminated against--whether because of my Section 8 status, my credit, or something else, I can't say for sure. But I know I met all reasonable requirements and showed responsibility and initiative. This experience was extremely disappointing and made me feel like my situation and efforts didn't matter. I hope this company takes the time to review how they handle applicants, especially those participating in government housing programs, because everyone deserves equal respect and opportunity when seeking housing.

SUM Property Management has been great so far! Stacy and the team really help take care of…read moreeverything. I was a little worried at first about spending money on property management, but after how easy and smooth everything went, and how helpful and friendly the team is, I'm glad I found SUM Property Management and will definitely be using them for a good long while. Like mentioned above, they pretty much handle everything from collecting rent payments, coordinating repairs, and handling some utilities. Shout out specifically to Stacy for answering all my questions from the start, making my life easier, and being available via email and text. She's super patient and makes sure any issues or problems are dealt, chasing down answers when she's not sure about something. Truly appreciate the service she and the team provides. I highly recommend SUM Property Management if you're looking for someone to help you manage your rental property. They're especially good for first timers!

Horrible group of scammers that call themselves property managers. Scammed me out of $4k and…read moreexpected us to move into a rundown home that wasn't cleaned or maintenance. Stacy smiles in your face like she helping but behind the scenes she's a snake. Mendy is the worst. She coerced us into signing a lease with false promises. Beware when doing business with these people.

Majestic Property Management has done a great job on manage of my property for the last 15 years…read more Thank you Richard who has been on top of handle the situations and professionally.

Was looking for a house, found one with them, messaged them, and they let me move in really fast…read more It was three days before the first, and they rushed the process to help accommodate me. Everyone is really nice, and if I say I have a problem they fix it as quickly as possible. Great people! I would recommend calling them if you need a place to move to.