I've been reading other reviews on this restaurant, and they really confuse me. This place is rated…read moreat above a 4, near a 5. But, my experience was nowhere even close to either of those.
I came here for lunch recently, and while the server was friendly, they did have to frequently go to the chef to see if they even had items that were on their menu. The whole ordering process was genuinely confusing and stressful. I ordered an iced chai latte, a signature caramel iced latte, a tuna melt, and a bacon, egg, and cheese. When I got my drinks, the caramel latte was not up to standard, (my partner took a couple sips and trashed it) and the iced chai, in some magic trick, turned out to be a matcha latte. Now, I am a matcha person, but this was not a well done matcha latte, so much so that I couldn't do more than a sip. When I got the food (after about 25 mins), the tuna melt I ordered (which famously has cheese) had no... cheese. It was just a lukewarm tuna sandwich. Furthermore, my bacon, egg, and cheese, which famously has bacon, had no... bacon.
This genuinely was one of the worst eating experiences I have ever had. I ended up giving my egg and cheese to my partner to take because I was so disgusted with the whole situation. I give credit to the server for her effort, but otherwise, this place is not it. If I could give a zero, I would.