End of day shift was helpful in getting me a new printer and paper. No complaints, very simple and…read morepainless process. Plenty of parking and I was in and out in less than 30 minutes.

One of the worst customer service experiences I've ever had. I was shorted on a refund, and when I…read morewent back to get it fixed, the general manager Edgar yelled at me, got defensive, and refused to help. Instead, he told me to come back another day for someone else to deal with it and shoved a business card at me. Absolutely unprofessional, hostile, and unacceptable behavior from a "manager." If this is how leadership treats customers, no wonder the store runs this way. Avoid this location, they don't value your time, your money, or basic respect.

I already had one Herman Miller Aeron chair, and wanted two more for my home office. I saw an ad on…read moreCraigslist and it seemed like a really good deal. My sister and I drove over (it's an actual store in Cambrian Plaza), and they had a great selection of chairs and other office furniture. Raul and his assistant were both very friendly and helpful. They helped us pick out two excellent reconditioned chairs that were a very good price. They also helped us load both chairs into the car. If I need anything else for my office, I will definitely go to Pollares again!!

I bought a Herman Miller chair here. The owner is very knowledgeable about ergonomic chairs. Very…read morepatient and friendly and shows me how to adjust the chair to the right position. Definitely recommend it

This review is for the print shop- I had a really great experience getting very last minute prints…read moremade that I needed the same day. There was a line when I arrived and the two employees working at the print shop were very patient with everyone and knowledgeable. I was really stressed but they made my visit pleasant and got the important print job done for me.

Just wow. I came in last week and somehow lucked out and had a functionally normal experience…read moregetting basic b&w prints made. Today however, I came in with two of the same documents needing the same basic 6 b&w copies of each. First, the service counter worker convinced me to do self service, after I had already emailed the pdf's to the service counter email. Then I send them to the self service email and the access code email never arrives, so I try connecting to their wifi, go through process again and it never arrives. Then I send them from a different email address, go through process again and it never arrives. The entire time, a worker is loudly vacuuming all around me, and the workers at the service desk (10 feet away) never even glance over to see if I need any assistance. Finally, I give up, go back to the counter and they are now helping someone with a complex order and don't acknowledge me. I then walk through the store, find the vacuuming guy and he finds someone to help. Finally the prints are done... which somehow even now are taking far longer than last time I was here. He then hands them to the very first guy who is now back from a long break, but he is helping someone else and never acknowledges me. Finally, I get to pay them, he hands me the 12 b&w pieces of paper, and the landscape print is printed portrait!!!!!!!!! (Cannot use these in such a tiny format). (This is the exact same document they printed the week before without issue). I walk to front, find vacuuming guy who tells me where the manager's office is. I find assistant manager who did the printing, tell him it's a landscape document and show him he printed it portrait and I ask for my money back. He tells me he's helping someone else now and can't help me. Bonus: while I was following vacuuming guy, a giant drop of water landed on me, and then in front of me on the floor, falling out of the ceiling of the store. I tell him and he says "Yeah, we have leaks," full stop. Side note: I never left a review after visiting once 12-18 months ago when the store manager was clearly intoxicated and a young female worker had to take over the transaction as he was too drunk to figure out the cash register. I'm not sure what's going on here but the place smells so bad, water is falling from the ceiling, management could be drunk, almost no one looks you in the eye or has any sense of guest service and you will still have to pay your hard earned money for it anyway. Save your sanity and skip this place.

This is a great place to buy ink for your printer. I have been buying ink here for years and have…read morealways been a satisfied customer. Their prices are way lower than office supply stores and works great in my HP printers. I have only had one ink cartridge that was some trouble and they replaced that cheerfully; they stand by their products.

I was in need of notary services, and was pleasantly surprised to find this cute-as-a-button shop…read morein Los Gatos, right by my house. I was in and out in a flash, but I kinda regret not having an excuse to spend a little more time in the shop. Melody was super friendly, and really efficient. I know where I'll be getting my printer supplies. I might even take up beekeeping! If you're in the area and looking for cute spot to spend some time, give this place a try. Lots of homey/handmade goods and gifts, and locally made honey.

Although they are have short hours and I believe they are closed on Monday the people there are…read morevery friendly and helpful. I also get my chicken supplies and get to look and see what the keepers are doing these days.

We were shopping for a desk chair for a college apartment for one of our kids. For a long time, I…read morethought the big box home furnishing stores were the height of sophistication for desk chairs. Little did I know there are desk chairs that adjust and support every which way. Very happy with the Steelcase chair we purchased here. Alavaro was so helpful and nice. It was also fun to look around the store and see the other pieces they have, including soundproof booths.

Best chairs in the Bay Area with amazing prices! They have a great selection, excellent quality,…read moreand something for every style and budget. The staff was friendly, knowledgeable, and made the whole process easy. I had a great experience and couldn't be happier with my purchase. If you're looking for quality chairs at unbeatable prices, I highly recommend checking them out!

I am moving in with friends and we are trying to setup incubator feel to the house. Nico helped us…read moreout big time and had lots of different choices. I think this is place where you can find the best deal for office furnitures, especially for Herman Miller chairs! I would recommend anybody starting their own office or business to check out for the great deal here. Nico gets new stuffs every week too. I will recommend everyone to hit him and up and set up appointment right away!

This place is amazing…read more I came here to purchase an office chair that i've been trying to buy for the last 2 years. They have a huge selection of tables, office chairs, cubicles and storage shelves. I was able to sit and try out all the chairs and decide on what I wanted. I chose the Steelcase Gesture, which is fantastic. Samantha was there to help me as well, she is very helpful. Negatives They don't open on weekends during the summer and they close at 4pm weekdays. Difficult to get to when you have work or not in the area. They don't keep their website up to date so you have to go in person to check out what they have. They only take cash/check, so I had to go to the bank to get $. It would be great if they had square or some kind of credit terminal.

Kyle in the print shop was beyond helpful, kind, gracious, and professional when I had to get…read morehundreds of documents printed out. He helped me work out the issues I had, showed me options, and made sure we got everything right. I will come back here time and time again because of his kindness. He's the best and I can't thank him enough!

One of the last remaining places I can go to exclusively for office supplies, this Staples location…read moreis my favorite. The staff is super friendly and they always have full stock of items I need and on top of that they have other services like TSA pre check which makes this an all in one for administrative stuff. If you sign up for their rewards you get coupons sent to you so even more savings and their already great prices.

I waited over 2 months to get my Hag Capisco chair delivered because of manufacturing isses and was…read moreeventually adviced to cancel my order. I wish that I was adviced to cancel my order much sooner; the delay was originally significantly underestimated and whether that's to blame on Ergoworkx or Hag it reflects poorly on the former from my perspective. Nevertheless I would order from Ergoworkx again thanks to my good experience with Daniel Stueckrath who made the cancellation and refund go through smoothly.

We needed a basic desk that could support an adjustable keyboard tray. Most businesses offering…read moreergonomic solutions only sold extremely expensive desks. Inexpensive stores had desks with either too thin tops and/or metal under bracing that interfered with keyboard tray installation. At Ergo Works, Liz worked very patiently (explaining edge details and shape options) with us to design a simple laminate top table with very sturdy legs. She even called the manufacturer to see what tabletops might be in stock and sent photos of color/pattern. Our many questions were answered quickly. The keyboard tray and table are ordered by Ergo Works. Delivery and installation are done in one efficient appointment on site.