I had Chris come out to clear a drain and replace a sink basin. He was very communicative, prompt,…read moreworked quickly, and honest (didn't try to work in extra services or fees). Oh, and most importantly, he did the job I requested! I'd 100% use him again and recommend him to anyone in the Downey area looking for plumbing services.

Reached out to Chris as we desperately needed someone to come out next day to help us open up our…read morecountertop sink hole to fit our new sink in. Although Chris does not personally do this (easy to damage the countertop), he responded and told me to call him - and he gave me a great referral to his friend who is a handyman. I gave his friend a call and thankfully he had availability that same day - came and did the job for us and gave us a really really great price - like 1/3 of the price from other quotes I got. I'm really glad for the referral & I find Chris to be very trustworthy and will highly consider for my future plumbing needs.

Two words: TOTAL PROS…read more Appreciated the customer service when I called and follow up responses. Nice as can be. Omar and Alejandro the plumber guys were equally impressive. Taking the time to explain thoroughly what was going on in my pipes, the steps they'd be taking to fix my issue, and recommended what I should be doing in the future to help maintain my plumbing. All with smiles on their faces. In this day and age when you come across above and beyond service, you not only are so appreciative, you'll continue to do business with them.

Overall the christmas weekend we had a plumbing emergency. Panic mode on... checked Yelp found this…read moreTriple P called and spoke to Alex. We called him on Christmas eve and he came it and fixed the whole problem right the next day after Christmas. Superfluous and throughly professional. We have a plumbing company for ever that we may be going to for all out needs

Great price and very fast at doing the job. The plumber was able to fix the leak in my copper for…read morethe bathroom sink within 20 mins. Their price is also very affordable. Overall, will definitely be a returning customer! Highly recommended to everyone!

I called them and they sent two guys the next day, and they were super professional. They had the…read moreright equipment and didn't try to give me a sales pitch. We'll definitely be using them again!

Alberto did a great job installing our new heating/air conditioning unit. He was professional,…read moreknowledgeable, and easy to work with. Alberto evaluated our current unit and intake vent and provided a proposal that was very competitive. We really appreciated his no-pressure approach. He clearly explained everything that was going to happen and didn't try to upsell us or push any gimmicks (unlike some other people we spoke with). Communication was excellent. He was always quick to respond to our questions and kept us in the loop about our order status and installation date. Before he left, he went over the maintenance requirements so we know how to keep everything running smoothly. Everything is working great so far. We've used Downey before for plumbing problems and have always been pleased. This is our first time using them for HVAC as well and we're very happy with the experience.

I had a great experience with Downey Plumbing, Heating, and Air Conditioning. Scheduling was very…read moresmooth, and Alyssa, the receptionist, was extremely helpful and reassuring. I was worried about my situation, but she helped ease my concerns and assured me that a technician would be sent out right away. I really appreciated her kindness, professionalism, and quick assistance. I'm very appreciative of the smooth process!

Oscar was great. He answered my call promptly and was upfront about his availability. He arrived on…read moretime, explained every step of the process, and communicated clearly throughout the job. What I really appreciated was that when he came across issues, he explained them as they happened instead of overwhelming me all at once with bad news. He took care of the immediate problem and was honest about the possibility of it happening again if the mainline isn't inspected, which I respected. His pricing was more than fair, especially given the short notice. I'll definitely be using his services again and would recommend him without hesitation.

Oscar was very professional and I would not hesitate to call him again for any future plumbing…read moreissues. Very nice man.

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

I needed a toilet installed quickly on the 3rd floor of my townhouse. David got back to me promptly…read moreand scheduled the appointment the next day. Erick the technician came and installed it. The service was amazing and he was super friendly. I would highly recommend them!

I needed a plumber asap to fix our toilet as it was leaking . David was quick to respond to my text…read more, he was available immediately ! His service was prompt , he identified issue immediately and had it fixed quickly ! Highly recommend his service to anyone that needs help immediately!

My water heater failed and I needed a quick replacement. Mandel was the first company to respond to…read moremy quote request, responding at 8pm offering a call immediately to give an accurate quote. The next morning, Patrick came and installed a new Bradford White water heater and did a great job. Thank you for your prompt and expert help!

Thanks to Mandel and the crew for taking care of my plumbing issue back in January. Rapid Action…read moreRooter's knowledge and custimer service was greatly appreciated. I have been waiting to make my review to ensure all is well and so far so good...going on 3 months

Jasper is a chill guy whose verbiage speaks to his craft. I contacted him as a second opinion to…read morethe first company that arrived and snaked the drain. I was informed by the first company that they would need to perform a small excavation at the joint as there was a major shifting of the pipes. When I showed Jasper the previous endoscoping camera video, he didn't believe that would be needed. After Jasper arrived, he went straight to the cleanout pipe that was affected. He performed the camera scoping as agreed upon and was explaining all his findings to me in real-time, such as minor cracks, some separation in some of the older pipings, and the uncertain debris, which highly appeared as either cement or rocks. He did recommend hydro-jetting and provided me time to think about. After deciding to do it, he performed it and rescoped it, showing the debris had been cleared at that section. Down-to-earth business owner. For those considering, always look around and don't be afraid to send any camera recordings to others businesses to assess. If you elect to go with this company, I hope your experience was as good as mine.

Had a plumbing emergency the day of our kids bday party. Jasper came out that afternoon on the…read moreweekend to asses and cleared it quickly without disturbing our guests. The problem ended up being a bigger deal and they worked tirelessly over the weekend to get a giant root cleared and cracked sewer line replaced for us ASAP. They were friendly, professional, communicative, and reasonably priced. Would definitely recommend and hire them again.

We had a great experience with Christian from Mr. Rooter Plumbing of Long Beach. We scheduled a…read morenon-emergency appointment for a clogged shower drain at my Dad's house in Seal Beach, and the office asked what time worked best for us. We requested the next morning around 9 AM, and they gave us a 9:00-9:30 arrival window. Christian arrived at 9:15 -- exactly as promised. He was friendly, professional, and honest from the start. He even let us know about their $79 drain special they were running, which we really appreciated. The job was completed quickly and efficiently, and he was in and out in about a half hour. Mr. Rooter was highly recommended to us by a friend who had recently used them, and now I completely understand why. I definitely thanked my friend afterward! We would absolutely use them again and highly recommend Christian and the team at Mr. Rooter Plumbing.

We called because we had drains backing up, Shower backing up to bathtub. They were able to provide…read moresame day service. They did not price gauge for an emergency situation. And even gave a senior discount. Bryant was extremely professional and cleaned up everything after. We truly appreciate the exceptional service from Mr Rooter LB.