1. Westpoint Automotive

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Houston, TX

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Westpoint Automotive

4.0 (13 reviews)

Services - Westpoint Automotive

Routine automotive maintenance

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Review Highlights - Westpoint Automotive

“Another time I was having a problem with my jet boat and Mike said he would be willing to take a look at it for me.”

Mentioned in 6 reviews

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Nexar Auto Repair - Trusted auto repair in katy, tx

Nexar Auto Repair

(41 reviews)

Currently love this place…read more Was referred by someone at the auto zone on westheimer. I've only came for small things like replacing bulbs but they are quick, not too pricy, and don't try to sell me extra services. I will continue to return as long as they keep up the good service :)

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

Westpoint Automotive - autorepair - Updated October 2026

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