Excellent customer service. I recommend this pharmacy to family, neighbors, friends, and all!…read more After all, what counts more than being treated very well when your shopping ;0)

Fast, personal service! The pharmacist is knowledgeable, patient and caring. I've been coming to…read morethis pharmacy for years and greatly prefer the personal service you receive here over the bigger chains.

Incorrect hours! NOT 24/7! I drove 15 minutes out of my way for nothing at 3am! Arrrghhhghhhhh!read more

Very unfriendly and unprofessional pharmacist called me to let me know that they were on hold for…read more45 minutes and then the line got disconnected and that they would not be calling my dermatologist back because they can't be on hold for 45 minutes again then when I went to go pick up my prescription. I told them is it just my one medication from my dermatologist and they charged me for my birth control and gave me more birth control even though they previously told me that my birth control was denied refills then asked about the medication from my dermatologist's and they were very unhelpful

Our local Walgreens, located in Grant Square. I stopped in for ear wash and found exactly what I…read moreneeded. My tip, if you are unsure what to purchase, ask the Pharmacist for advice.

Horribly bad customer service. Most of the employees of the pharmacy are rude, lazy and unhelpful.read more

This is the best pharmacy I've ever used. The staff is friendly, efficient, and extremely helpful…read more They go above and beyond. I don't have health insurance, so I pay cash for my prescriptions. They always look for a coupon, so I can pay less. I use GoodRx to find the lowest price and they are usually the least expensive in the area.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

I've been going to this Walgreens pharmacy for almost two years--I take a medication that I have to…read moreget on time every week, or I'll get so sick I can't work or get out of bed. You could say it's a priority, then, that this prescription is filled with no issues. Twice this pharmacy has said they didn't receive my prescription request or my doctor never sent it. My doctor has never been to blame. It's always been Walgreens, somehow unable to take responsibility for their mistakes. Is it the computers? Is it their system? Is it the pharmacy itself? Who knows! I never seem to get an answer as to why this happened, only that it happened, and now I have to handle it myself. It's caused me a lot of pain to be without my medication even for a few days. You'd think a pharmacy would want to prevent this at all costs, but they seem just fine with the way things are. The two stars is for the younger pharmacy techs here. They're really kind, and I always appreciate their service. It's also for the rest of the store, which I don't have any issues with. I'm sad to change Walgreens because of the pharmacy, as I really like this one. But I can't ignore the issue now that it's happened a second time. My advice: at this location, don't take it for granted your prescription will be filled with no issues unless you're handing it to them personally.

We walked up to the young female cashier with long brown hair and she said she was with a customer…read morebut there was no one around. Then she proceeded to wave us off with her hand and told us the line started over there (pointed to the other side) but there was no one standing in line. I'm not sure where she pointed to. Then she asked me if that was alcohol (I was holding a wine bottle) and I said yes. I don't understand what the relevance of that question was because she said nothing else. In the end another male cashier came to check me out and had no further interaction with the female cashier. Her behavior was very unprofessional and rude. She needs to learn how to talk to customers the way she talks to her mom (she said have a good lunch mom out loud) I guess her mom works there too.

I like going into Walgreen's because you always find something you need. I usually go for the…read morepharmacy but I would suggest shopping their sales, sometimes there are really good deals. I went in for a card I needed for a wedding. I was in, found what I needed, and out.

The pharmacist is very unprofessional and runs the pharmacy by her standards, not caring what your…read moreDr. thinks. The Manager Tom is "Afraid " of Ana the pharmacist and lets her run the pharmacy anyway she likes. Even telling me to shop elsewhere and giving me suggestions where to go?? I live in a building with 52 units and recently went to a meeting, bringing up my experience. The majority agreed they no longer shop Walgreen's (Oakbrook) and go elsewhere for their vaccines. # Stay Away

I get my prescriptions between two nearby pharmacies. Sometimes if my medication is on backorder…read moreat one, I go to the other. I like Walgreens because what I need is more often in stock and not on backorder. However, I will say that the people at the other pharmacy are much friendlier and more patient in the way they speak to me, explain things and present options. I have gone through the Walgreens drive through on several occasions, and it feels like I am a bother to the employee... no greeting, no asking if I understand everything, none of the common courtesy I receive at the other pharmacy.

If I can give half a star, I would. Never deal with this location when it comes to prescription…read moremedicine. Never call them on a phone. The pharmacy manager is a condescending prick who will YELL at you when you question their authority. Even though you are a pharmacy manager, you still have NO DAMN right to YELL at a customer over the phone. Regardless of the situation, you don't yell at the customer over the phone. The worst customer service person I have ever encountered.

I like this pharmacy. It's located in my neighborhood. Friendly and professional staff. They also…read moregood giving flu shots

This pharmacy doesn't answer their phones because they are "too busy". No matter the time of day or…read morehow busy they actually are. They put a handwritten sign up on their drive-thru claiming they are too busy and the drive-thru is closed. I go inside and there is zero line, zero wait, multiple employees working. This has happened on multiple occasions. Apparently they are "too busy" for my business. I'll be going elsewhere.

I've used this pharmacy a few times but I'm done with them. They are charging me outrageous prices…read morefor LDN. I know they think I'm a drug addict or alcoholic because of the meds I take and that is why they are treating me like a drug seeker. It's not the first time this happened to me at a compounding pharmacy. My prescription price was raised $25 without notice. I was already paying $125 out of pocket. LDN is prescribed for many reasons I'm disabled from medical negligence. My emails have not been answered as to why the price has gone up. Nobody in that pharmacy has been kind.

Funny. Until today I didn't even know this place existed. But exist it does and it was one of the…read morebest pharmacy experiences I have had in a long time. I walked in and was warmly greeted by Steve, the pharmacist. I was so taken aback I thought he must be talking to someone else but no. The effusive greeting was for me. Nice. My doctor had called in the prescription so it was there and waiting for me. Steve took the time to tell me what it was, how I should take it and mentioned a number of side effects that I could have from the meds. Not unusual for a pharmacy but this guy was just so darn nice in the way he did it! The walls of this small shop are full of items to purchase from therapeutic stockings, to bandages, to cold meds and other drug store type items. They even have a small cooler stocked with juices and waters which was great as it enabled me to begin taking my prescription immediately. Another plus? There is free valet parking out front so you can jump out of your car and be in and out in a flash (especially helpful when you aren't feeling well) This place probably gets all of its business from the doctors that are in the building that it occupies, as there is no outside signage, and other drug stores may be more convenient. And like other drug stores- they take insurance so this was no more expensive than where I usually get my scripts filled. But for that small town feel of a real pharmacy, without all the big box hype, Elm Plaza Pharmacy with Steve at the helm is a perfect choice.

Wow! I am blown away by all the bad reviews on here as this is the Walgreens I go out of my way to…read morego to as I find the employees to be the most friendly and helpful. On a recent visit- the store manager asked me several times if I had found everything I was looking for and when I told him what I was looking for specifically, he actually escorted me to the aisle to find the item. I think that is pretty good customer service. It's busy and some days you may have to wait in a line ( especially at the pharmacy) but they usually open another register to move the people through. I go to many Walgreens and usually don't review them, but the customer service I got at this location was worth writing about.

If you want to be treated like garbage by an old man with glasses and a mustache , I recommend…read moregoing here. If you'd like to be treated like an actual human being instead of dog poo being scraped off a pair of dirty shoes, this is not the place for you. Incredibly rude, condescending cashier, I don't know why you think everyone around you deserves to have to put up with your bad behavior, and entitlement.