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    Westkaemper John G MD

    1.0 (2 reviews)

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    4 years ago

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    Baylor Scott & White Institute for Rehabilitation - Irving

    Baylor Scott & White Institute for Rehabilitation - Irving

    1.6(5 reviews)
    0.1 mi

    On Friday November 4th,2022 , at 5:00am my mother had went in for a procedure a Anterior Cervical…read moreDiscectomy (ACDF) at the Baylor Scott and White hospital / facility in Irving,Tx with Dr (Vishal C. Patel) As she went in for her procedure the Doctor had cut her main carotid artery that is the main source of blood and oxygen flow to her brain and she had lost a-lot of blood and went into a stroke. Prior to her procedure they told my mom that the procedure was only going to take 2 hours tops later ended up being several hours than expected. As my father waited in the waiting room to be called back to see her. Doctor Vishal C.Patel took a while to call or notify him to go back. Doctor Vishal C. Patel came out and finally notified my father about the "accident" HE had made to my mother and kept apologizing. My father was upset and couldn't look him in the eye. Later that evening around 10:00pm my mother was transferred to Baylor Scott and White in Downton Dallas and is now in critical condition and not doing so well, is currently on a ventilator. Dr Vishal C. Patel had the audacity to walk in to my mothers room and apologize, but an apology that didn't sound convincing or caring. He stated that this is one and million cases and rare to happen. But why did it happen to my mother ? We are really disappointed in Dr Vishal C. Patel and that there is nothing they can do. If anyone decides to get a procedure done with any doctor please do your research prior to your procedure so nothing happens like this again!

    They have the worst service! First time I came a lady at the front desk was yelling at me because…read moreshe thought I was a worker there when I was trying to explain to her that I had an appointment to get a physical done and I was looking for the room. This time is here to get a vaccine and I told the nurse I don't feel too good I feel dizzy and like I'm about to pass out and I don't want ti get the vaccine anymore instead I want medical attention for how I'm feeling. And I also mentioned I won't be able to drive home with the state I'm feeling now. She proceeded to insist that I still get the vaccine and that anything else I was feeling was non of her business. She said if I want yo get checked I have to schedule an appointment for another day or go downstairs to the urgent care. I walked downstairs to the urgent care and waited for attention. They said they can't see me until I make a payment. I asked if they can first treat me and later we can figure out a payment plan. She said that's not possible and if I want immediate attention I have to go to the ER! I told them I don't feel okay to keep walking around and they had no concern. Worst experience I've ever received

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    Baylor Scott & White Institute for Rehabilitation - Irving
    Baylor Scott & White Institute for Rehabilitation - Irving
    Baylor Scott & White Institute for Rehabilitation - Irving

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    Westkaemper John G MD - sportsmed - Updated May 2026

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