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    Kevin M Honig, MD

    5.0 (4 reviews)

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    Arlington Orthopedic Associates - Front desk

    Arlington Orthopedic Associates

    3.7(18 reviews)
    5.4 mi

    There team of staff and doctors are amazing here! They are very professional, efficient with time,…read moreand get you the care you need to get on the road to recovery. I love that they have screenings like xrays onsite to make the process quick and easy for patients.

    This poor review has nothing to do with the medical care at AOA, but reflects the poor office staff…read moreprocedures. We were contacted two months ago and told that my mother had overpaid by $300 and that a check would be mailed to her in 30-40 days. They verified her address. Now it has been over 60 days. I called the office today and was told that it was still being processed, "you know, they have to verify the mailing address, print the checks, and sign the checks, but they are really behind." I cannot imagine that it takes that long to process a check once you already have verification of the mailing address. The office clerk also said that there were many patients in this process. Really? How is that you overcharged so many people? If I owed a payment to AOA, I'm sure I would be penalized if I was more than 60 days late with the payment, but I doubt we will get any interest for AOA holding my mother's money for months. And, State law and Texas Medical Association requires that repayments of overcharges be return within 30 days to the patient. This is very poor office management for AOA.

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    Arlington Orthopedic Associates - Waiting room

    Waiting room

    Arlington Orthopedic Associates - Arlington Orthopedic Associates located inside the Baylor Medical Center in Suite 255 & 630

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    Arlington Orthopedic Associates located inside the Baylor Medical Center in Suite 255 & 630

    Direct Orthopedic Care - Irving

    Direct Orthopedic Care - Irving

    2.9(25 reviews)
    4.5 mi

    Great staff at both the front office and the PT team in Irving…read more Unfortunately, my experience with billing is the reason I'm not leaving 5 stars. First, I was charged a no-show fee for an appointment with a PA that I never scheduled. Second, I was charged a no-show fee for a Monday PT appointment during a major ice storm, when schools were closed for multiple days and the City of Irving Police Department advised residents to stay off the roads. Most businesses, including grocery stores and banks, were also closed. If the clinic had used its texting system to clearly notify patients that appointments were still being held and that no-show fees would apply, that would be different. But expecting patients to travel in unsafe conditions without any communication is unreasonable. Because of this billing approach, I'll be continuing my care elsewhere.

    Initially everything was great. As soon as I decided to go…read morewith another provider due to benefits with my employee. Some employees started acting unprofessional and making me wait longer apparently in purpose. Today, a week after I had to get a copy of my X-ray myself because they didn't send it to the provider even if they called. Had me waiting over 40minutes to get a simple resolution , when the office was completely empty when I arrived and they kept taking calls in my face and attending anyone that came after me. I literally had to stand up and ask the lady as she seemed to completely forget about me even if I was in front of her. Unfortunately couldn't get her name as I had to introduce myself when checking in as they both was ignoring me when walked in. Pretty shitty overall, I understand we all about our business as I take care of one myself, but lack of empathy and respect is unacceptable. Leave extra 1 star for the good people working in the back as they did help as much as they could. ADDITION TO THIS REVIEW THE INCOMPETENT LADY COULD SEND ME AN EMAIL WITH MY IMAGES SINCE MINUTE ONE BUT DECIDED TO PASS THE BALL AND ACT STUPID UNTIL THEY HEAR ME LOST MY NEW APPOINTMENT AND NOW I WON'T RECEIVE SURGERY IN 3 MORE WEEKS. AFTER THEY SEE ME DESESPERATED AND IRRITATED SHE DECIDED THAT IT WAS A GOOD TIME TO LET ME KNOW THAT SHE COULD SEND AN EMAIL!! If you're reading this you deserve to be fired and lowkey find another style of work as your customer service is shit. Will not be back and will not recommend a place that supposed to care about your health and not your money.

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    Direct Orthopedic Care - Irving
    Direct Orthopedic Care - Irving
    Direct Orthopedic Care - Irving

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    Texas Bone & Joint - Fracture Dr. Muncy's staff wanted to put off for 3 to 4 weeks

    Texas Bone & Joint

    3.4(10 reviews)
    0.8 mi

    I am extremely happy with Dr. Muncy. When I first moved to the area, my primary office sent me to…read moreanother Ortho and that guy was so laid back and unconcerned for both my husband and I... he gave my husband an injection and then said probably PT but he did outline a plan or anything and my his and had knee pain for quite a while. MRI showed something but I can't remember all I know if the doctor's attitude lacked. A few months later, I called and asked if he would recommend a couple of items to help with my husband's knee pain and I wanted my FSA to cover it and he said he "didn't necessarily recommend" the products so he wasn't willing to help me get them. I was like, ok getting another doctor... that is how I came by Dr Muncy. Dr Muncy listened to me, made some recommendations, confirmed my left knee was probably hurting because it was over compensating for the right knee and then wanted to get me out of my pain in my right knee. He offered a plan to have a steroid injection now and then order Synvisc and when I was ready for it, it would've waiting in the clinic for me. I have osteoarthritis. He was very gentle giving the knee shot and didn't hurt me, took his time, then we went over the plan again and that was it. The reason for the 4 stars is because his office staff wanted me to handle the order of the medicine. Well the pharmacy wouldn't authorize with insurance and for 8 years I have received these shots and the office ordered through insurance and called when it was ready I don't know why they didn't want to take care of it but it took three calls to convince them how to get the injection medicine from my insurance. It's just time consuming to have to take time out to call and get it worked out. If the office staff is able to handle this order I will for sure update my review as I was really happy with the doctor.

    They did my hand surgery when I had no insurance. Very grateful .But no insurance no rehab. I'm…read moredisabled now. Hand usable but limited. Yes no insurance limited care. Now I have Medicare so let's have office visits for no apparent reason. No treatment and no rehab but let's see you in office. Why?

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    Texas Bone & Joint - New name

    New name

    Texas Bone & Joint

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    Kevin M Honig, MD - orthopedists - Updated July 2026

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