I'm beyond disappointed with Precision Orthopedic and Sports Medicine. My son had a scheduled…read moreinjury appointment Dr Robert Bayless-- we arrived early, filled out all paperwork, and then sat for over 90 minutes with no update, no apology, and no sense of urgency. When I asked the front desk if they would accept a patient who was 45 minutes late, they said they don't even allow someone who's 15 minutes late. Yet somehow, it's fine for them to make us wait endlessly. That's not just inconsiderate -- it's disrespectful. I understand that some patients take longer than expected, but this level of delay and poor communication shows zero respect for the people waiting. Doctors expect patients to value their time, but clearly don't value ours. Completely unprofessional. Precision needs to do much better.

I went to Southlake office today. this was a reschedule of an appointed doctors office cancelled…read more Having been waiting over an hour and still not called back. In waiting room there are others that have waiting longer than me. I guess they don't feel the patients time has any value. Dissatisfied patient

If you are not with 0.1% body fat and "look fit" don't bother coming here. The doctor will note you…read moreare fat and overweight without having a conversation and dismiss you with no care. This is why I quit trying to get care. Pointless. Office staff has no energy or care either. They looked miserable.

The office staff are friendly BUT the person that handles calling you back (especially regarding…read moresurgeries) is lacking in concern, attentiveness and care. Now my doctor, Dr. Schott is the bomb! He is a great guy, VERY friendly and cordial and has a great bedside manner. Highly recommend him! Some of the medical team at the Irving location are a little short ( rude ) which is not what you want when you are dealing with an injury. You want someone who at least acts like they care.

There team of staff and doctors are amazing here! They are very professional, efficient with time,…read moreand get you the care you need to get on the road to recovery. I love that they have screenings like xrays onsite to make the process quick and easy for patients.

This poor review has nothing to do with the medical care at AOA, but reflects the poor office staff…read moreprocedures. We were contacted two months ago and told that my mother had overpaid by $300 and that a check would be mailed to her in 30-40 days. They verified her address. Now it has been over 60 days. I called the office today and was told that it was still being processed, "you know, they have to verify the mailing address, print the checks, and sign the checks, but they are really behind." I cannot imagine that it takes that long to process a check once you already have verification of the mailing address. The office clerk also said that there were many patients in this process. Really? How is that you overcharged so many people? If I owed a payment to AOA, I'm sure I would be penalized if I was more than 60 days late with the payment, but I doubt we will get any interest for AOA holding my mother's money for months. And, State law and Texas Medical Association requires that repayments of overcharges be return within 30 days to the patient. This is very poor office management for AOA.

Great staff at both the front office and the PT team in Irving…read more Unfortunately, my experience with billing is the reason I'm not leaving 5 stars. First, I was charged a no-show fee for an appointment with a PA that I never scheduled. Second, I was charged a no-show fee for a Monday PT appointment during a major ice storm, when schools were closed for multiple days and the City of Irving Police Department advised residents to stay off the roads. Most businesses, including grocery stores and banks, were also closed. If the clinic had used its texting system to clearly notify patients that appointments were still being held and that no-show fees would apply, that would be different. But expecting patients to travel in unsafe conditions without any communication is unreasonable. Because of this billing approach, I'll be continuing my care elsewhere.

I fell and suffered a shoulder injury and was in a lot of pain. I had never been to a DOC location…read morebefore and the initial experience was terrific. I recently lost my ACA health insurance and was very nervous about the cost of this. I was a walk-in and they treated me right away. Because I was uninsured, I had to pay the $478 visit fee up front. I was evaluated by a good nurse and very good Physician's Assistant named Evan. I was quite impressed with him. For the fee, I received his evaluation, x-rays, an ultrasound, a Toradol shot, and a sling to take home. I was so relieved. The care and the cost were all very reasonable. I didn't mind not seeing a doctor at all. I was scheduled for a follow-up visit in one week and was happy to return. However, at the follow-up visit, I discovered that the fee would be $203. I was never given any itemize documentation for what any charges covered. But what choice did I have? You can't exactly go shopping around for follow-up care without having to pay for a new place's initial care fees. The follow-up was with a different PA, who was also very nice. She spent 10-15 minutes with me and did her evaluation. She told me to go home and wear the sling for another week and then come back for another follow-up. That was it. A routine PA visit for a person with insurance earns the company around $115. If I had Medicare, it would be around $80. Every follow-up at DOC for uninsured patients is $203. It's like they get you in the door and make you happy, then gouge you.

Dr. Movva and his staff are knowledgeable and experienced in stem cell and PRP. I have referred…read morelots of people over the years. Highly recommend.

Dr. Movva treated multiple tendon and ligament injuries in my ankle. After wearing an Arizona brace…read morefor the past 10 years, I have been out of the brace and doing great 1 year after treatment. Recently went back to treat both knees, lots of improvement already! Looking forward to getting my old self back!

Dr. Won operated on me over 12 years ago and my back has never stopped hurting. I can't feel my…read moreleft leg or the ball of my foot. I've never been the same again. Don't let him touch you!

This man is a butcher . I am sitting in another spine hospital trying to fix what he has done to…read moreme. This man stood over my bed in recovery after my surgery and told me sorry the cage he used in my back was too big so he forced it damaging the nerves in my left leg and foot. Which gets worse every year. When I asked him about the pain and hard to walk he said oh you will get used to it. I can't even mow my yard or vacuum without pain. He also damaged the nerves in my boss's back. Don't use him please. I have to give a star to post wish we could do minus stars.

I was treated so amazing by everyone in this office. They were caring, compassionate and…read moreknowledgeable all while being efficient as well. I can not give enough praise to Dr. Won's P.A. Samir. He was by far once of the best medical practitioners I have seen and that's a lot. Thank you so much for giving me a quality of life I hadn't had before!

From the owner: At "Minimally Invasive SpineCare (MIS)" it is our philosophy, and practice to help our patients…read morefind the most minimally invasive answers to their back pain, and neck pain problems, and in some cases this means no cutting at all. When possible we initially try to use the least invasive (non-surgical) treatments to help our patients manage their back and neck pain, and we do this by using our very own network of highly specialized pain doctors. Only when non-invasive procedures have been ruled out, do we then begin to look at the minimally invasive surgical treatments as necessary options for our patients' painful back and neck conditions. We take spine surgery seriously, but we make our patients long term health and wellness our first priority. Some conditions we specialize in are: Herniated Disc, Upper Back Pain, Bulging Disc, Degenerative Disc, Arthritis (Spine) and Bone Spurs, Facet Disease, Spinal Stenosis, Foraminal Stenosis, Scoliosis and Minimally Invasive Fusion.

They did my hand surgery when I had no insurance. Very grateful .But no insurance no rehab. I'm…read moredisabled now. Hand usable but limited. Yes no insurance limited care. Now I have Medicare so let's have office visits for no apparent reason. No treatment and no rehab but let's see you in office. Why?

If I could give 0 stars I would…read more Spent considerable time and effort to take 82 yr old mom w advanced Alzheimer's to see about arm she broke in a recent fall. It is a HUGE effort to get mom dressed and take her anywhere. First, X-ray tech is put out because mom can't stand for X-rays so we struggle to get her on table for pics. Then, i had made appointment to see Dr Teeter (who cancelled on us prior week at last minute) to be told PA would be with us shortly only to have tech come back and request more X-rays. Thats When I wheeled mom to car and left. Not an empathetic one in the bunch

This is the group we saw but at the Telecom Garland location. 1st visit after a referral from PC…read more I want to share the young lady who made the appointment was amazing, customer service 100%. Took all information to check insurance and followed up before our visit. The physician was okay being in health care over 45 yrs I have a very high bar for caregivers. Office visit was efficient.

While Dr Reddy was nice, the office is not attentive. They do not return calls promptly and have…read morehad the results of my daughter's MRI for 5 days, but we still haven't gotten a call with the results.