Odd use of space for a JSX terminal but stocked full of drinks, clean toilets…read more Just felt very cramped trying to exit and enter terminal through passengers lined up to board planes. Signage was not helpful navigating to ride share waiting areas. Not helpful was the pavements for rolling luggage around the building to get into and out of the building to get to ride shares or rental cars Odder still was that the road and paths were topped off when passengers would leave the building to embark on the aircraft, walking through the active road, through the gated runway areas. Just felt like they were squeezed into an area that wasn't meant for the purpose and hopefully JSX moves to a better suited terminal in the future

I love JSX! The convenience alone deserves 5 stars. I sometimes show up 20 minutes before my flight…read moreand there are no lines, no chaos, no airport stress. I dont remember if this location has valet option.. the one in Burbank does. Flying to Vegas feels effortless and like youre hoping into a car rather than dealing with a typical flight. Its pricier than a regular flight but so worth the convenience.

What, my favorite airport by far!! I also happen to live close by. You can't beat the location…read moreand it's soo easy to drop off and pick up. I'm not sure you can find a better airport. The lines inside are also never too bad. I can count on this airport and it's efficiency. Only downside is that I wish they had more flights or offered better prices. It is always more expensive to fly out of here but it does save you from the headache of LAX. You have to weigh your options and priorities. I am willing to pay a little more out of here at times. I prefer this airport but it will come down to the price and how much more it is. They don't fly out too late due to the houses around. SYOY!

I flew into John Wayne Airport (SNA) during my most recent trip to California. I was staying in…read moreNewport Beach for a few days and it was only natural to try and find a flight that landed here. The location of SNA is ideal if you're staying in the OC - the only other options in the area are SAN and LAX which are both over an hour drive away in either direction. The airport isn't large, but large enough to have several routes passing through it. The aesthetics are fine - not the most modern airport I've been to, and they seem to have a good amount of shops and eateries relative to their size. The rental car counters are super close to the terminal - I can't remember the last time I walked to one from baggage claim. My only real issue with SNA is that because of its size, you will likely be limited in routes. Flying from JFK to SNA was fine, but coming home my only options were connecting flights or a red eye. Neither were ideal, so I planned my itinerary accordingly to fly out of another airport. Overall, SNA is good for what it is, and a great option if you're visiting the Orange County area.

I booked a flight to travel and the cheapest option was FRONTIER. Three years ago I and a friend…read moremissed a flight to Florida because of the needless hassle the baggage check in desk making issues out of their mistakes as if we were to blame. Finally we both got through and I was at the gate to board and my companion was 200 feet away walking to catch up, they told me that I went through the door now or they were closing it. I said, "but they're right there!" They could see my friend walking and they shut the door 30 seconds before my friend arrived. Unbelievable! I said I'd never fly with them again. Today I am. 100 dollars for a check in bag so I brought none. Got the thicket last week. Got an email to check in. I clicked on it and it should me nothing to click on so I figured "no big deal". At the desk 30 minutes ago, they said that you have to check in online or it's a $25 fee. I went back to the email and it only gives you the option to get the App. They assured me I don't have to get the app... but they expect you to come 3 hours ahead of flight to have them assist you with their email that offers no link to check in. This airline gouges you wherever they can... very distrust worthy. I hope they don't skimp on plane parts.

It is times like this they should allow a negative point factor that you are only allowed to give…read moremaybe once a year. I would use it on frontier. Sitting on a plane waiting for it to take off for 3 hours - I guess I have time to review frontier. Oh and they progressively bumped up the temp so by the time we were taking off I was stewing in a brew of greasy sweat and then needed to fly for 3 hours like that. Anyway, everything is al a carte of course.. as an example, you get water and anything else costs. I especially loved the fact that I paid $5 to get in group 1 for expedited boarding but then everyone else did too so like 95% of people were in group 1. What a load of BS!!! Everything is bare bones... at the end of the day, you get what you pay for. I should have just paid more. Oh and then one of the attendants was all attitude.. I just brushed it off but he kept being a douche and checking my seat belt a million times and explaining that it needed to be belted, even though it was the whole time! That said, the female attendant was actually super nice so idk, maybe that part evens out. Anyway, at the end of the day, frontier solidly deserves 1 star.. it is the 1 star airline of all airlines. So, maybe this review is not needed but I feel like I need to vent. Frontier is so bad that my coworkers thought I was crazy for taking it but the price was like half of the next cheapest thing.. maybe the price deserves a star but I don't think I could live with myself if I have frontier anything other than 1 star.

I needed assistance and decided to call this business at +9292245000 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

This review is for Oscar at check in…read more Best customer service ever. Had some issues because app wouldn't let us check in 24 hours in advance. Spent 2 hours on the phone with customer service to no avail. Oscar fixed it in 10 minutes. Thank you Oscar!!!

Good experience. From Dallas to Cali. Good and friendly staff. Airplane was clean (for an…read moreairplane). To watch and connect to their network while flying, you need to use Safari, it won't work with Chrome. Good amount of movies. I liked the little sanitizer wipe I got when boarding. My wife forgot her purse on the plane, they were pretty fast trying to locate it. Awesome work!

booking is easy, changing flight on the other hand is a major hassel..you do not get credit for…read morebooking cheaper flight, they time out, trying to pick sames seats as original they wanted to charge more and for checked bag as well..cancel no credit for seats or bags!

Do not use this airline. If they have any sort of delay and you cancel your flight. They do not…read morerefund you the full refund and they use a third party company who will charge $25-$75 to process your refund that you have to pay them. Very rude and not helpful. There is no real compensation for the inconvenience. No vouchers offered for their delay. This is like the new Spirit airline. Terrible terrible terrible customer service I can't imagine they will be in business for long So disappointed

I flew American Airlines from LAX To MCO in July 2026…read more The check in process via the app was easy and super helpful. Did not have to wait a tremendous amount of time to check in my bag. Also, the service was quick to retrieve my bags at the end of the flight I flew first class for a morning 7 AM flight and the breakfast options were decent for a flight. They gave the option of the breakfast salmon or frittata I chose the frittata and it was pretty good. I was happy with my choice. The staff on board were very friendly and I will def use American again. No delays on my flights.

Just when I thought they couldn't get any worse: American Airlines NEARLY KILLED US. We were…read morepushing back from the gate at Phoenix when the pilot alerted us that there was a major hydraulic leak and we needed to deplane and wait for another plane. You're telling me that they only do safety checks until the last minute?? WE WOULD HAVE BEEN IN THE AIR WITHOUT A HYDRAULIC SYSTEM AND POSSIBLY DIED DUE TO THE AIRLINE'S NEGLIGENCE. So instead of killing us, we had to deplane and wait over 3 hours for a replacement plane, which meant we reached our destination at 3am. And all they offered customers for almost killing us was a $12 food voucher. This airline needs to be shut down because they cannot ensure the safety of its customers. If you don't believe me, this was Flight 2332 going from Phoenix to Raleigh on July 23rd 2026. This is the height of negligence and unprofessionalism, just short of killing a 737 full of people.

Not sure if the new group boarding benefits customers and has it improved the boarding process…read more Still need to set alarm 23:58 minutes prior to the check in time to check in within the 24 hours timeline without paying xtra for assigned seat. Plane was full and the system selected my boarding group 8 (the last group) but sat in the extra leg room section. On flight back same process but was selected into group 4 front seat again xtra room leg with better snacks lol One pet peep- not enough over hang space. When I got to my seat, overhang storage was full all around and need to place luggages few rows back. Just a pain trying to get your luggages when leaving. Hope the new system can be more efficient.

SOUTHWEST NOW SUCKS !…read more I have been a HAPPY Southwest Airlines customer** for 20 years ! Their business model NOW SUCKS! They are the WORST GREEDIEST Commercial Airlines out their NOW. **They took away FLIGHT Credit for your cancelled Flights. **They NO LONGER give you drinks and snack for shorter flights **They no longer have check-in for your seats **They NOW CHARGE EXTRA for just about ANY seat assignments **Getting on the plane for boarding is NOW A CUSTER F! **They took away boarding by seat, now it is by groups --- TOTALLY A MESS **They NOW CHARGE FOR Luggage ! THEY HAVE LOST LOT OF CUSTOMERS DUE TO THEIR 360 DEGREE TURN AROUND ON CUSTOMER SERVICE, and GREEDY COST MODEL Their employees are even all miserable ! Used to be happy and friendly -- NOT anymore! Down right RUDE! Their CEO needs to be gone -- and they need to hire someone that cares about their customer base! I NOW HATE SOUTHWEST AIRLINES ! And will NEVER fly them again! They have stole a ton of money from me, and everyone else that lost their flight credits !!

I'm parallel customer service experience the new reputation of this fine carrier is one of…read moreexcellent safety and passenger success not only do they have brilliant, wonderful yellow airplanes with state-of-the-art technology. They also have an unbeatable team of professionals that help ensure you are a safety and speed of travel highly recommended make this the number one domestic and international carrier really go above and beyond the extra mile go see. Go see Khaled Mohammed for smiles. Go see King and his team for professional aviation excellence and courtesy including the Skye caps high professionalism. In Terminal C

Giant highlighter in the sky lol. The yellow planes really stand out. Everything has to be…read morepurchased; WiFi, snacks, water, everything. The boarding staff at LAX was awful. One girl was on her phone and did not acknowledge a single passenger as she scanned boarding passes. Lack of communication between captain and guests on one flight. However we had an amazing pilot on our flight from Baltimore to Punta Cana that I wrote an email to Spirit to give to praise to that pilot and they responded with a very lengthy response saying they would pass on the component to the pilot, which I thought was nice. Would probably never fly with them again unless I was on an extremely limited budget. Also in Punta Cana, all spirit planes deplaned on the tarmac but other companies like united and delta got to use the regular terminals.

Easy in and out airport, checked on the app so saved lot of time...even at the airport, it's not a…read morelot of folks checking in. Staff are nice and helpful. Online boarding Clean airplane. Good flight overall.

Efficient service throughout the terminal. Polite, helpful staff. Despite my choosing the…read moremoney-saving ticket option, I couldn't pick my own seat even until the last minute, despite there being a couple open seats I'd be able to choose from after everyone else has already chosen. I do appreciate the on-board apple juice and pretzels though. However, when we landed early in Seattle, they kept us sitting in the airplane for a half hour with nothing to do. I suppose they have no power in letting us out early. I just lament airports don't have contingency to help us save time given the opportunity.