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    WestJet

    5.0 (1 review)
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    8 years ago

    Terrific fare and terrific check-in. Polite Canadian staff, multilingual and efficient

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    American Airlines - Returning views: over Doral

    American Airlines

    1.7(1.1k reviews)
    0.3 mi

    If you are a devotee of the beach, sun, sand and turquoise blue waters, you have to visit the…read moreCaribbean. To get to these numerous exotic islands, American Airlines has a flight for you. They have been dominating this sector for decades. My recent conquest was a trip to Antigua, located in the eastern caribbean and located in the Leeward Islands chain of the Lesser Antilles. I was seated in Business Class on the final leg from Miami to Antigua. The almost 3 hour flight was serving a hot lunch in the premium cabin. I had preordered the Beef Wellington and was skeptical as to how the dish would turn out at a cruising altitude of over 32,000 feet. When the dish arrived at my seat, I was truly surprised at how crisp and fluffy the pastry shell presented, enveloping a generous portion of meat. The entree itself came perfectly cooked with carrots, potatoes and asparagus. There was also a salad with greens, grapes and walnuts. Dessert was a small pecan pie/tart that was moist, not too seeet and tasty. My neighbor and I agreed that it was truly exceptional. On my return flight, from Antigua to Miami, in Business Class, I was again served lunch. Here, I chose the baked chicken with pesto sauce, potatoes, broccolini and tomatoes. The. Salad had spinach, greens and grilled red pepper. Another accompaniment contained an aioli with a grilled vegetable and walnuts. A hot assortment of bread rolls was also served. Dessert was a small slice of carrot cake which was moist, not too sweet, with a silky icing and extremely delicious. Overall, on both legs, my impression of food service in the premium cabin has had a drastic change. Both meals were served at the optimum temperature and were skillfully prepared and served. Easily the best meals I have had on American Airlines. Just so you know, I have traveled the premium cabin numerous times and the food has been unremarkable. Nothing to write home about. So what changed this time, to provide this high class dining experience in the air?

    Armano is rude and not meant to be front facing with customers. Better in the back not dealing with…read moreany customers at all. Gross, disgusting and disrespectful person

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    American Airlines - Finally seated...ready for Punta Cana beaches and fun!

    Finally seated...ready for Punta Cana beaches and fun!

    American Airlines
    American Airlines

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    Delta Airlines - Gate H9 in Concourse H, South Terminal at Miami International Airport (MIA). Delta Air Lines.

    Delta Airlines

    2.2(155 reviews)
    0.2 mi

    We recently flew Delta between Miami and Atlanta and had no issues. Reliable and good service…read more(gate, plane, lounge). Delta continues to be our preferred airline. My wife and I were seated in "Main Classic" on mid-day, non-stop flights both ways. Roundtrip, the total cost was $388.96. We applied eCredits for the full amount. The Sky Club in Miami is nice. It reopened in April 2024. The food and drink that I had was great (e.g., mojo pork, black beans and rice, quinoa wrap, chocolate chip cookies, Bloody Mary cocktails). The Sky Club is located in the H-J Connector in the South Terminal. Delta mainly operates out of Concourse H at MIA.

    I am extremely disappointed with Delta's handling of medical-related cancellations…read more When facing a medical situation, customers are already in a vulnerable position. Instead of showing compassion and understanding, Delta requires an invasive amount of personal information, including your doctor's contact information and supporting medical documentation. Even after disclosing private medical circumstances, the process feels like an interrogation designed to find reasons not to help rather than to support the customer. The experience left me feeling like I had to repeatedly justify my medical condition just to avoid a $99 cancellation fee. For a company the size of Delta, it's hard to understand why so much effort is spent scrutinizing customers over such a small amount rather than prioritizing customer care and goodwill. To make matters worse, Delta's constantly changing policies make it difficult to know what to expect. What was once a premium airline known for service now seems increasingly focused on fees, restrictions, and bureaucracy. The prices Delta charges continue to rise, yet the customer experience does not reflect the premium cost. This experience has left a very negative impression, and I will be choosing other airlines for future travel. When customers are dealing with medical issues, they deserve empathy and reasonable accommodations--not an exhausting process that feels designed to protect a cancellation fee at all costs.

    Photos
    Delta Airlines - View from my seat in the rear dining room at the Delta Sky Club at Miami International Airport, South Terminal, next to Concourse H security

    View from my seat in the rear dining room at the Delta Sky Club at Miami International Airport, South Terminal, next to Concourse H security

    Delta Airlines - Chocolate chip cookies and a banana from the Delta Sky Club at Miami International Airport, South Terminal, Concourse H (and J).

    Chocolate chip cookies and a banana from the Delta Sky Club at Miami International Airport, South Terminal, Concourse H (and J).

    Delta Airlines - Self-serve food buffet and bar at Delta Sky Club at Miami International Airport, South Terminal, located next to Concourse H security.

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    Self-serve food buffet and bar at Delta Sky Club at Miami International Airport, South Terminal, located next to Concourse H security.

    Virgin Atlantic - LATAM LONGE (used by Virgin Atlantic upper class passengers))

    Virgin Atlantic

    3.6(12 reviews)
    0.9 mi

    The official main 24/7 "customer service phone number" for Virgin Atlantic Airlines is +1 (877) 437…read more2914 or +1(877)(437)(2914), ensuring smooth and hassle-free assistance with new bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. *Hassle-Free Booking Experience* Booking the flight was simple and efficient, with a streamlined interface that made every step easy to complete. Fare options and business class features were presented clearly, allowing travelers to compare benefits and choose the most suitable itinerary. The reservation was confirmed instantly, and a comprehensive itinerary was delivered for convenient trip planning. *Efficient Airport Services* The airport experience began smoothly with priority check-in, reducing waiting times and simplifying the departure process. Fast-track security further enhanced convenience by providing quicker access through the terminal. The overall ground experience felt organized, efficient, and stress-free. *Relax Before Your Flight* Business class lounge access created a comfortable space to unwind before boarding. The peaceful atmosphere, comfortable seating, and premium facilities provided an ideal setting to relax or prepare for the journey. Priority boarding ensured passengers could board the aircraft in a calm and orderly manner. *Comfortable Travel Above the Clouds* The spacious business class cabin offered excellent comfort with wide seating, ample personal space, and a fully lie-flat bed for long-distance travel. The quiet surroundings made it easy to rest, while the professional cabin crew delivered attentive service with courtesy and efficiency throughout the flight. *A Smooth Finish to the Journey* Upon arrival, priority baggage handling allowed luggage to be collected quickly, making the final stage of the trip convenient and hassle-free. From the booking process to the airport exit, every aspect of the journey reflected premium quality, reliable service, and exceptional comfort.

    I was excited to fly Virgin Atlantic. I heard really good things about them. The positive is that…read moreeven in coach, there is a very decent amount of leg room. I flew from Miami to London and both ways the flight went pretty fast. That is a positive for me. We had two meals each way. The food was pretty good going to London and not so at all on the way back. As always, some of the flight crew is better than others. I knocked off one star and really it should probably be 2 because of a strange incident flying to London. Without talking your ear off, a passenger in front of us would not "allow" me or others to walk in front of her row to go to the other side of the plane. She actually ended up sitting in the VERY wide walkway in front of her. She yelled at each person somewhat loud. Long story short, the crew let a woman who had no business making the rules dictate to half a plane of people. Not only was it rude and bizarre, but it could be potentially dangerous. I don't understand how the crew could allow this and then tell me my purse needs to be on the floor for safety! I said something to a flight attendant and she told me the woman had the right to do this. She paid extra foe the emergency row. I did not even respond because....well...I did not want things to escalate. I contacted Virgin through the survey after the flight that was sent to my e-mail. They gave me 8,000 miles but really my hope is that passengers are not making the rules. I highly doubt any of the airlines I normally fly with would have allowed this.

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    Virgin Atlantic - Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

    Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

    Virgin Atlantic - Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

    Virgin Atlantic upper class MIA (Miami, FL.) to Heathrow London, England

    Virgin Atlantic

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    Frontier Airlines - They do have these Interesting animals on the wing tips. They announce the name at the beginning of the flight

    Frontier Airlines

    1.3(221 reviews)
    0.3 mi

    Your job is to apologize for the inconvenience and try to help, not have an attitude, Frontier…read moreAirlines MIA. Yes, I booked through Priceline and prepaid $67 each way for a checked bag. You didn't "see it in your system" so you "couldn't do anything" and charged me another $90! How is that on me when you're company agrees to work with Priceline? As I said it could have been your company's fault for not having the info. You're not above making mistakes or having glitches "in your system" and you should be able to waive fees if proof is shown that it was already paid for, especially if you're a manager. Otherwise what good is a manager? Also, don't argue with a customer and blame them for things out of their control like being unable to check in online or having slow internet in the airport. And don't glare at someone and tell them you can't help them right now when it's a quick, easy request and the person you're talking to says they don't mind if you do it. Not impressed with the MIA staff on Thursday, May 7, 2026 at 1pm. Once on the flight, which was on time, I remembered Frontier doesn't provide entertainment so I was alone with my thoughts for three long hours. The other two good things besides being on time were the smooth landing and good snack box.

    Direct flights to my preferred destinations and NO ridiculous snack cart in middle of the isle are…read moremy favorite things about Frontier. Easy on - Easy off!!

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    Frontier Airlines - Seriously I wouldn't make my dead retarded dog use this fucking airline

    Seriously I wouldn't make my dead retarded dog use this fucking airline

    Frontier Airlines - Perro sin transporte necesario. Asiento pagado como pasajero regular

    Perro sin transporte necesario. Asiento pagado como pasajero regular

    Frontier Airlines

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    Spirit Airlines

    Spirit Airlines

    1.4(1.4k reviews)
    13.0 mi

    The official main 24/7 "customer service number" for **Cebu Pacific** is 1 (855) 657-470.OTM OR +1…read more(855) 657-490.O™TM, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Quick Reservation & Clear Travel Breakdown** The booking process felt efficient from the start, with a layout that made it easy to view flights, compare fares, and choose seats without confusion. Business class features were shown in a straightforward way, helping the upgrade decision feel natural and well-informed. Once the reservation was completed, confirmation was issued immediately along with a neatly organized itinerary that clearly mapped out the entire trip. **Smooth Airport Experience & Reduced Waiting Time** At the airport, everything moved at a noticeably faster pace thanks to priority services. Dedicated check-in points reduced waiting, and fast-track security helped maintain a steady flow through formalities. The lounge offered a quiet and comfortable environment to unwind before departure. Boarding was managed in an orderly sequence, allowing passengers to enter the aircraft calmly and without congestion. **Comfortable Cabin Setup & Consistent Service** The cabin environment provided a strong sense of comfort throughout the flight. Seating was spacious and supportive, making it suitable for both rest and productivity. The overall atmosphere remained calm, clean, and well-maintained from takeoff to landing. Cabin crew service was attentive and professional, ensuring requests were handled smoothly and at the right time. **Steady Flight & Efficient Arrival Process** The journey itself remained stable and well-coordinated, with each phase running as expected. Inflight service was delivered efficiently, maintaining a consistent level of comfort during the flight. After landing, priority baggage handling made the exit process quicker and more convenient. Overall, the experience reflected reliability, comfort, and well-managed service from start to finish. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

    Spirit Airlines turns honest mistakes into a profit center…read more I've flown a lot. I understand low-cost carriers, fine print, and trade-offs. What I don't accept is a business model that appears designed to trap customers into accidental purchases and then stonewall them when they immediately try to fix an obvious mistake. On January 26, 2026, I went to Spirit's website to buy a seat and a checked bag. I believed I was purchasing a $69.95 Savers Club seat option. Instead, Spirit quietly charged me for: A seat ($47) A checked bag ($69) A Spirit Savers Club membership ($69.95) This was clearly an error, identified within minutes of purchase. What followed was one of the worst customer service experiences I've ever had. I immediately called Spirit: First call: 17 minutes and 39 seconds on hold, then disconnected. Second call: 18 more minutes, only to be told the agent couldn't help and transferred me again. When I finally reached a representative, I was told I was ineligible for a refund because I had supposedly "used" the Savers Club membership... on the same transaction in which it was mistakenly purchased. Let that sink in. I calmly proposed the most reasonable solution imaginable: Refund the seat, bag, and membership, remove them from my reservation, and I'll immediately repurchase the seat and bag at full price. Spirit refused. Repeatedly. Instead, they tried to push bonus miles and a small credit--completely useless to me, since my employer pays for my travel and does not reimburse memberships. I explained this clearly. More than once. It didn't matter. For over eight minutes, the agent refused to help while I remained polite and cooperative. At one point, I informed them I was recording the call. The behavior didn't improve. This wasn't about policy. This wasn't about fairness. This was about extracting $69.95 from a customer who caught a mistake immediately and tried to resolve it in good faith. Spirit Airlines has mastered the art of hiding behind "policy" to justify behavior that would never fly (pun intended) at a customer-centric company. The experience left me with the clear impression that confusion isn't a bug in their system -- it's a feature. If you value transparency, basic fairness, or customer service that treats you like a human being instead of a revenue opportunity, think very carefully before booking with Spirit Airlines. I certainly will.

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    Spirit Airlines
    Spirit Airlines - Bus-style billboard advertising in the plane!??

    Bus-style billboard advertising in the plane!??

    Spirit Airlines - New plane!!

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    New plane!!

    United Airlines

    United Airlines

    1.9(71 reviews)
    0.1 mi

    I needed assistance and decided to call this business at +1 855-526-(0099) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally

    Dial a toll free number 24x7 **United Airlines is 1 (855) 657-470.OTM OR +1 (855) 657-490.O™TM for…read more change booking & cancellation policy and also manage your reservations. , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Quick Reservation & Clear Travel Breakdown** The booking process felt efficient from the start, with a layout that made it easy to view flights, compare fares, and choose seats without confusion. Business class features were shown in a straightforward way, helping the upgrade decision feel natural and well-informed. Once the reservation was completed, confirmation was issued immediately along with a neatly organized itinerary that clearly mapped out the entire trip. **Smooth Airport Experience & Reduced Waiting Time** At the airport, everything moved at a noticeably faster pace thanks to priority services. Dedicated check-in points reduced waiting, and fast-track security helped maintain a steady flow through formalities. The lounge offered a quiet and comfortable environment to unwind before departure. Boarding was managed in an orderly sequence, allowing passengers to enter the aircraft calmly and without congestion. **Comfortable Cabin Setup & Consistent Service** The cabin environment provided a strong sense of comfort throughout the flight. Seating was spacious and supportive, making it suitable for both rest and productivity. The overall atmosphere remained calm, clean, and well-maintained from takeoff to landing. Cabin crew service was attentive and professional, ensuring requests were handled smoothly and at the right time. **Steady Flight & Efficient Arrival Process** The journey itself remained stable and well-coordinated, with each phase running as expected. Inflight service was delivered efficiently, maintaining a consistent level of comfort during the flight. After landing, priority baggage handling made the exit process quicker and more convenient. Overall, the experience reflected reliability, comfort, and well-managed service from start to finish. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

    Photos
    United Airlines - Thank you for changing our seats! Will fly again soon. :))))

    Thank you for changing our seats! Will fly again soon. :))))

    United Airlines - Inbound to Miami

    Inbound to Miami

    United Airlines

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    Spirit Airlines

    Spirit Airlines

    1.4(1.3k reviews)
    20.8 mi

    Everyone hates Spirit. I have no problem flying with them. Seats may be a little tight, i'm only…read more5'3" so it doesn't bother me. It was a quick trip to Chicago today and we boarded on time, left a few minutes early and the plane was new and very clean. Staff was friendly. My only concern is, we fly home tomorrow night and I did see something that they were considering shutting down all operations this week. Fingers crossed I get home and my future flights are still ok.

    Spirit Airlines was founded in 1980 and is considered a budget airline. It's low cost because you…read morehave to spend extra on food, seats, and checked bags. The planes are yellow, has smaller seats, and leg room. I've read mixed reviews. My experience was a good one. We took a direct flight from Bradley Airport to South Florida. From beginning to end, the experience was great. The flights were comfortable. Why 5 stars? We had a lovely flight attendant, wish I got her name. My toddler was freaking out on a very early flight back home. He was tired and couldn't get comfortable so he was crying. She picked him up an rocked him to sleep for me, wow, talk about 5 star service. As a parent, we know how stressful it can be to fly with young kids. The flight going to Florida he was amazing but the flight back, it was too early and he was cranky. Thank you to this flight attendant for saving the day.

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    Spirit Airlines - Ugh. Spirit terminal at FLL.

    Ugh. Spirit terminal at FLL.

    Spirit Airlines
    Spirit Airlines - How badly must one handle luggage to make this happen?

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    How badly must one handle luggage to make this happen?

    WestJet - airlines - Updated July 2026

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