El mes pasado tuve que enviar un paquete para mi abuelo de primeras necesidades, entre ellas…read moremedicinas de urgencia. Mi familia vive en las afueras de La Habana por lo que muchas veces los envíos llegaban a demorarse hasta 30 días en que lo recibieran, inclusive enviándolos vía aérea. Después de varias llamadas a más de 10 agencias de envío en Miami, di con esta agencia ubicada en el shopping center del Winn Dixie en Bird Rd. y la 67 ave del SW. Me atendió Delgys vía telefónica y me explico desde el precio por envío hasta tiempo en que el paquete llega a manos de mi familia. Lo mejor de todo no solamente fue el precio y la rapidez con que mi abuelo recibió su paquete (7 días) sino los puntos de recogidas ubicados muy cercanos. Volveré a esta agencia sin duda alguna!!!

No sé hasta dónde llega el Poder de Cubamax en Miami (la agencia de envíos de paquetes y dinero a…read moreCuba, 67 Ave y 40 SW, Telef +13059828919. Los cubanos entran ahí y se mantienen calladitos y obedientes. ¿Será que todos sospechan que el Gobierno de Cuba es el dueño (o el Vice-dueño), y temen le revoquen el derecho de envíos? Una oficinista se equivocó, y envió el dinero de mi hermana en Morón, a La Habana. Fue difícil recuperarlo; y no quieren devolverme lo que cobraron por el servicio; y me prohibieron entrar ahí para toda la vida, porque protesté. ¿Qué otros dueños peligrosos evitan que cierre esa agencia? ¿Por qué a la Agencia Western Union sí le quitan la licencia para Cuba a cada rato? ------- Napoleon Lizardo Napoleon5206@gmail.com Estuve en prisión política en Cuba. ¿Tengo que tenerle miedo a Cubamax o hablo con mi abogado?

Went to Spain: Córdoba, Sevilla, Valencia, Barcelona,Madrid, Zaragoza and Merida. The tour was…read moreexcellent! The guidance , hotels , the buses with internet connection , the meals , we were very happy and will return!

estoy totalmente de acuerdo con el comentario del Dr anterior Mena Travel omite información q es…read morenecesaria para el viaje, los hoteles que ellos trabajan en Europa son de de muy baja calidad , Los Hoteles Babaro y Melia en Punta Cana ya no sirven. Estan deteriorados y el servicio pesimo. Todo ha decaido. La comida horrible, Etcetcetc.......JGarcia , Miami Fl

The planning was so easy and the trip went like clockwork. Drivers, train, plane were all on…read moreschedule. Hotels were nice and convenient. It was a great trip! Thank you Sue!

Sue helped me plan our family's first cruise. I've never used a travel planner before and I can't…read morebelieve how easy she made it. Thank you Sue!

Very satisfied with marvel travel, can't wait for next cruise, my daughter had a wonderful…read morequinceañera, everything is a plus, Alex is the best.

Think Twice Before Booking with Marvel Travel…read more Booked through Marvel Travel for a cruise and got zero guidance on required documents--my passport was expired and I had to solve the problem completely on my own, including flying to Puerto Rico to join the ship. Staff showed no real concern, the owner never followed up, and one employee (Jaylin) was dismissive and unprofessional. If issues come up, don't expect help--they'll happily take your payment, but you're on your own.

As I stated in the cruise critic website...my family and I sailed from sept 5th to sept 13th. The…read moreinternet package they sell falls way far below what they advertise with slower speeds and connection yet they can only refund 10% what a joke and didn't use 2 beach mats due to jellyfish at coco cay yet their employees failed to make a refund after he said he will. What a joke. Never again though!

Embarkation and Transportation: Our journey began with a…read morepre-booked Royal Caribbean shuttle from the train station to the port, which proved to be smooth, easy, and completely hassle-free. Upon arrival, however, we experienced a delay sitting on the bus for an hour because the ship's Wi-Fi was temporarily down, halting new cruiser entry. Once operations resumed, the check-in process was entirely seamless. We handed over our large luggage, and it was delivered directly to our stateroom later in the day. Accommodations and Amenities: Our room and room attendant were wonderful. Knowing cruise ship dimensions beforehand, we found the room compact yet comfortable, and having a balcony was a fantastic addition. While the room and the ship itself felt a bit outdated, there was plenty of storage space to keep everything organized. Thanks to my loyalty tier status, we received complimentary robes, and we had pre-ordered water waiting in our room prior to our arrival. Since four of us shared the room, the bed was already separated into two twins, and our attentive room attendant happily folded out the couch and put it back up every single night. Exceptional Dining and Allergy Accommodations: I was completely blown away by the dining experience, especially regarding gluten-free accommodations. The buffet featured a dedicated gluten-free section, and the staff even offered to whip up something fresh if I wasn't comfortable with eating from the buffet. The main dining hall was simply amazing. Every evening, I pre-ordered my meal for the following day, and the servers meticulously went over which dishes could be modified to be gluten-free, including items I never expected could be adapted. The food was consistently delicious, and the main dining hall servers were exceptionally knowledgeable about gluten allergies and provided stellar service, prompting us to tip them extra at the end of the trip. We enjoyed breakfast, lunch, and dinner there whenever we didn't have excursions. While the main servers were experts, the bar staff were less familiar with gluten-free drink options, so I stuck to the basics. Additionally, Café Promenade offered sandwiches, pizza, and complimentary water and coffee stations, with the option to order a whole fresh gluten-free pizza. Excursions and Onboard Tours: The excursions were an absolute highlight, featuring incredible tours of Santorini, Athens, Mykonos, and Split, Croatia, all led by fantastic tour guides whom we happily tipped at the end. Getting on and off the excursions was a completely seamless process. We also signed up for a behind-the-scenes ship tour, which was fascinating. It included a visit to the kitchens, where we saw firsthand how seriously they take allergy safety, featuring entirely separate stations for different ingredients like fish and gluten-free items, and strict station-locking for staff. Entertainment and Memories: We enjoyed a relaxing 75-minute stone massage at the spa, which felt wonderful. To capture our memories, we purchased a photo package, dressing up for the fun nightly themes, and even splurged on a private photo shoot in Mykonos that yielded amazing results (we opted to buy 15 prints). The onboard shows were smaller than those on mega-ships, but they were still very entertaining, and the best part was that we didn't need to reserve seating in advance like on other Royal Caribbean vessels. Overall Impression: Overall, we were really happy with our cruise experience. The crew went above and beyond to take care of me and my entire group, ensuring a memorable and stress-free vacation.

First time trying out NCL specifically the AQUA cruise ship! It was really nice and it's a newer…read moreship! The port was small but super easy to get through and I really liked how they gave us our room keys right at the immigration check point. Getting in the ship service was friendly by all the staff just feel like there weren't enough employee's to ask questions everyone due to the ship size. The specialty restaurants were really good specifically the Italian one. The buffet was smaller than we expected and they only have one on the entire cruise ship but lots of seating which is great. The pool deck is right next to the buffet which is good but every-time to get the elevators, to get to the rooms you will need to cross the buffet which was my con of the ship. Bars, music, and entertainment were all wonderful and a little bit of everything for everyone. The app needs some improvements because canceling reservations and managing events in the app was difficult. Overall, great cruise with family and friends just need a couple improvements here and there.

Experienced top tier food & reception. Butler Mini Putt…read moreputt golf, visited eastern Caribbean islands- safe clean nature - sharks, seals, Various restaurants from French To Thai To Mexican. Staff Introductions, Arcade Games from bowling to arcade. Game Shows, Opportunities to increase points

If you travel a lot for biz/pleasure I HIGHLY recommend these guys. They make a world of difference…read morenot just for the overall experience of traveling, but help you find ways to find partnership tricks & incentives Ask for David Arth, he's the BEST! Here's to wracking up those points and first class upgrades!

A+++ service. We got off our cruise and decided we wanted to book another getaway ASAP and saw the…read moregreat reviews for Brickell Travel Management and decided to drop by their office for their services. Ennio was so helpful. He made sure he worked with our budget and vacation needs. We wanted to get away from Miami's rainy weather and see some sunshine and that's exactly what Ennio did for us. We didn't give him much time to plan because we honestly wanted to get out of town ASAP. He got us an amazing deal for an all inclusive trip to Cancun with airfare all within our budget and with a flight out the next morning. I've never used a travel agent before but I'm sure glad we did. Me and the hubby were trying to find stuff ourself by using all the traveling websites but weren't able to find anything good and we're getting tired of the process. That's when we decided to give a travel agency a try. Think I'll have to use these guys from now on. Friendly service, knowledgeable agents and super efficient travel planning. Love it.

the wait is horrible -- i literally waited for a total of 7 hours they could hire more people and…read morehelp move the things that are sent to cuba... i must add that the delivery is excelent

Muy mal servicio. Esta compañía no ofrece garantía ni respaldo por los productos que envían…read more Contraté los servicios de Cuba Max el 24 de julio para enviar un televisor nuevo a mi abuelo en Cuba. En la oficina la atención inicial fue correcta y no tengo quejas de ello. Sin embargo, el problema comenzó cuando mi familiar recibió el televisor: llegó roto, con la pantalla completamente negra e inutilizable. Al comunicarme con las oficinas de Cuba Max para reportar la situación y buscar una solución, la respuesta fue que no tenían nada que ver y que no se hacían responsables de los daños, a pesar de que pagué incluso un envoltorio especial para garantizar que el producto llegara en óptimas condiciones. La atención al cliente en ese momento fue insensible e incluso grosera, insinuando que era mi responsabilidad por haber enviado el televisor, ya que según ellos desde el 14 de junio no cubren este tipo de pérdidas. En conclusión, pagué un servicio con la expectativa de seguridad y respaldo, pero al final entregaron un producto dañado y se desentendieron completamente. No recomiendo esta empresa: cobran por un servicio que no garantizan y no se hacen responsables de los daños.

Una agencia que no respeta a sus clientes. Las mujeres que…read moretrabajan en esa agencia son muy mal educadas. Tuve un paquete demorado por razones ajenas a la agencia, pero ajenas por supuesto a mi, y no fueron capaces de informarme sabiendo esto. Y cuando llame para que me explicaran lo que estaba pasando, medieron una explicacion y me colgaron el telefono. Y yo en ningun momento ni grite, ni use palabras incorrectas, ni nada. Sencillamente no me dejaron hablar y colgaron. Yo pregunto: Es esto Cuba? Donde creen ellas que estan?, En Cuba? Porque fueron dos de ellas. En fin, una agencia que deja mucho que desear.

Muy mal servicio ,entregue los uniformes y la mochila de mi nieto para empezar la escuela y no han…read morellegado

I can't say enough amazing things about The Cuban Guru! We worked with Maria from Concierge Cuba…read moreand was blown away by the service. It was just two of us and we truly got the celebrity treatment. Carla, our tour guide was outstanding. A local and former psychology professor at the university, she holds more historical and political knowledge than you can even imagine. Reservations were made at the very best of Cuba's privately owned restaurants and hostels where we received some of the best service of all my travels. No matter what you may be hoping for your Cuban experience, they can make it happen. I truly don't believe that there is a better Cuban travel service. We had such a great time, we are already working with Maria for round 2!

This is a great way to travel to Cuba The owner has made…read moreprovisions to see all the beautiful sights Havana has, in addition they have the best restaurants on their list ( not just tourist places )great food right price, I felt like it was a private party every night! In addition the outskirts of Havana are a must! Everything was organized and arranged accordingly Very personal!