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    Westhaven Power

    5.0 (1 review)
    Open • Open 24 hours

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    2 years ago

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    Kelly Henson Electric

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    Kelly replaced and upgraded the ancient electrical panels and service on my elderly mom's home in…read morePalo Alto in late 2025/early 2026. I live in Canada and managed the work remotely by phone, text, and email, after meeting him in person right at the start of the job. I contracted with Kelly after speaking with several other candidate electricians, because he was super communicative and responsive, explained his process and thinking clearly and thoroughly, and had long and broad experience with electrical panel replacement and upgrade projects throughout the SF Bay Area and up and down California. This was Kelly's first project in Palo Alto, and he was persistent and conscientious when navigating all the hoops and roadblocks thrown in his path by the City of Palo Alto permitting and engineering department, which seems to have a very different (and shockingly inefficient and painful) approach from other surrounding municipalities. He collaborated with me when needed to follow up and push things through the City of Palo Alto, and frankly after my own experiences with them, I'm even more impressed with Kelly's perseverance and patience in doing what was needed to get the job done. My mom's live-in caregiver also gave Kelly rave reviews, saying he was always kind and gentlemanly whenever he visited to carry out tasks for the panel replacement job. Kelly did careful and neat work, and the new, upgraded panel works well and looks good and very professionally built. And the quote we received once the full scope of work became clear was honored throughout the project, even though I know Kelly put in a lot of extra hours driving around and haunting the halls of the City of Palo Alto to get all the right paperwork put together and finalized and signed off. Sticking to the original quote speaks to his integrity. I wouldn't hesitate to recommend Kelly as a knowledgeable and easy-to-work-with electrician who will do a great job for you on whatever electrical project you have for him. In these days when many people are hard to reach, flaky, or have little pride in their work, Kelly Henson was a breath of fresh air, and I'm grateful to have contracted with him for this work.

    Kelly Henson updated my electrical service and removed all the knob and tube in my house. Kelly…read moreexplained every phase of the project with me in terms that I could understand. Kelly handled all permits needed for my project. Kellys estimate for my project was very fair. I would highly recommend Kelly Henson Electric for any electrical project you need done.

    Williams Electric - featured in monclarion as couple having good effect on neighborhood.

    Williams Electric

    (305 reviews)

    Montclair Village, Oakland Hills

    I had a great experience with Geoff at Williams Electric. I was dealing with serious voltage…read morefluctuations throughout my house--lights flickering, appliances losing power, and outlets reading abnormally high or low voltage. Geoff quickly identified problems at the service connection where the utility power enters the house, repaired the loose connections and grounding issue, and carefully checked the main panel and subpanel. He walked me through everything he was testing, tightened several loose connections, and confirmed there was no heat damage. After his repairs, the voltage immediately stabilized around 121-123 volts, even with the microwave running under load. The lights stopped dimming, the stove stopped resetting, and the microwave began operating normally again. Geoff is clearly a highly experienced, old-school electrician who knows his trade inside and out. He was thorough, straightforward, and focused on fixing the actual problem. He also gave me helpful guidance about the permitting and compliance work that should be addressed next. I would absolutely recommend Williams Electric.

    Extremely unprofessional experience. They were a no-show for the scheduled appointment and only…read morearrived an hour late after I called. The technician walked in without introducing himself, then, while I was writing the check, asked about my cat and started walking toward the back of my house without permission. When my partner stopped him, he came back and unexpectedly put both hands on my face, rubbed my eyebrows, and said, "You have such great eyebrows." I was completely taken aback. The electrical issue was fixed, but the behavior was incredibly inappropriate and uncomfortable. I would not recommend this company.

    S&B Electric

    S&B Electric

    (314 reviews)

    Jason was the man - great vibe (even my cat who usually hides liked him) he identified/fixed my…read moreissue promptly. Fair pricing, great value and quick service. I will definitely request him from now on! This business was very responsive and worked with my needs - found time even for a smaller issue which other electricians were not able to.

    I truly do not enjoy writing negative reviews, but I do believe in helping others to make informed…read moredecisions. I was in need of a licensed, capable, and highly rated electrician to replace a 44-year-old exhaust fan in the master bathroom of my condo. Checking Yelp, S&B Electric was one of the first I saw that matched my criteria. After reading many of the reviews, I submitted a request for quote through Yelp (late October or early November 2025). I received an automated text response with a list of questions to answer. I responded accordingly. Below is a timeline of subsequent communications: 11/03/25 - I sent a text to S&B requesting confirmation of receipt of my information. No response. 12/05/25 - I called and left a voice message 12/06/25 - I called Stewart directly and received an automated response stating, "I'll call you back." I replied, "Thank you." 12/06/25 - Stewart returned my call. During the conversation, he requested a photo of the existing fan. I obliged and immediately sent a picture. When I sent the picture, I received another automated response with the same questions I had received before. I completed them again in response. I received no confirmation of receipt. 12/10/25 - I sent a follow-up text to Stewart. No response. 12/17/25 - I called Stewart again, and again received an auto response, "I'll call you back." No call back happened. I put the entire project on hold for the next five or six months and focused on other things. During this time, I received no communication from Stewart or anyone else from S&B Electric. Always wanting to give people the benefit of the doubt, I decided to try one final time. On 5/06/26, I sent another request for quote through the form on the S&B Electric website and received an immediate automated response confirming receipt of my request. As of 5/13/26, I still had received NO RESPONSE. At this point, I had completely given up. I understand that many people had wonderful and positive experience with S&B Electric, and that is what I had based my initial decision off of. However, when a business or representative thereof fails to at least extend the courtesy of just replying to say they cannot, for whatever reason, accommodate a request for service, that non-response is equivalent to poor service overall. That said, since I cannot speak to the quality of their work, I must base my review off of the facts above. If the amount of stars is based on that, it would be 0/5. Consequently, I ended up working with another locally/minority owned/operated contractor, who not only provided exceptional service from initial call to intake to invoice, but they also got the job done in less than three hours and will be my contractor for all future electrical needs in my current home, and future home.

    Your Energy Solutions - Livermore comp shingle roof with solar installation.

    Your Energy Solutions

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    We could not be more delighted with the results we achieved working with the team at Your Energy…read moreSolutions. The many moving parts to our residential solar plus battery system, including the various entities, such as PG&E, Tesla, City inspectors, and the financial backers we opted to use all progressed seamlessly and, for us effortlessly, thanks to hard working individuals behind the scenes. In particular, Skyler could not have been more helpful, managing our project and acting as a point of contact. Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM Renewable Finance), the clean-energy company that helped finance our residential system. On site, the design and install team did a great job keeping things simple. The entire system, including battery and thirteen panels, was installed according to Ramiros's expert design within just four hours. Good quality hardware was used to tie to the roof, which was inspected by our roofer and given a big thumbs up for not causing problems. But even before that, David our site survey tech, gave us the sense that all would proceed well, as he collected necessary data by drone, and made a favorable first impression with his personable approach. Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present to ensure we made it through that last step and PTO (permission to operate). YES has an excellent and well-deserved reputation because of these people and others who worked on our behalf. The company can do better automating some of the process, and to be fair, they say they are working on transitioning to a CRM software solution for this purpose. But, I can say that over a period of several months, I had excellent communication with many helpful people. Skyler in customer service was my primary contact and that made all the difference. My thanks to YES for helping us make this wonderful and complex project a reality. We love our new YES-backed system and look forward to working with the company again in the future.

    I had a frustrating experience with Your Energy Solutions regarding a warranty transfer. The…read morecontract stated that an additional charge would be incurred for the warranty transfer but did not disclose the amount. We were later charged $500 with no prior breakdown or explanation of the fee. I clearly communicated that I would be the one paying this charge. Despite that, the service department reached out directly to the buyer and asked who would be paying. This unnecessary contact created confusion and complications during the escrow process that could have easily been avoided. The lack of transparency on the warranty transfer fee and the poor internal communication caused more stress than necessary. Businesses handling real estate-related services should be more careful with both contract clarity and how they communicate with parties involved in a transaction.

    Westhaven Power - solarinstallation - Updated September 2026

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