I had a somewhat difficult project--installing a dual-zone HVAC system in a house that wasn't…read moreexactly designed for it. From the start, the owner took the time to walk through multiple options with me, explaining the pros and cons of each. He was thorough, patient, and ultimately came up with a smart approach that worked well for the layout of the house. The installation crew was excellent. They were professional, friendly, and clearly very knowledgeable about what they were doing. They also took care to keep things tidy and picked up after themselves each day, which I really appreciated. On top of that, the pricing was competitive compared to other quotes I received. Overall, a great experience and I'm very happy with the results. I'd definitely recommend them to anyone looking for HVAC work.

December 2025 our furnace stopped working. I found Art of Comfort on Yelp and called for a…read morediagnostic appt. I went through the automated system by phone and an appt was scheduled the coming Monday - fast. I don't like automated systems and this system was unlike the others for cable, healthcare, etc., this one actually WORKED on every single thing the first time! I usually have negative sentiment towards a company after using their poorly designed automated system, not this one - I had positive sentiment. I got the text confirmation immediately. In the coming days I received the expected and timely reminder, and "heads-up on the way." David showed up in the arrival time window professionally and wore booties over his boots inside our house. David assessed the error code, confirmed the issue, focused on safety and then gave me the bad news. First, it was going to be expensive - an induction motor replacement. Second, though it was going to be expensive, he didn't recommend I hire him. He thought I'd get better (faster, more efficient, happy) service for my brand of furnace by working with an authorized factory service company, given that it was this particular manufacturer. Apparently, if he called in for part availability, it's a job he certainly can do, that's not the issue, the company would be slow to respond to him because he's not an authorized service company for my brand - YET. He is for another brand, just not mine - YET. This would add friction to the process, to the point of not accepting as credible the assessment (we had a code, mind you) of an experienced HVAC pro. He didn't want me to go through this. It wouldn't make me happy and it's possible it would just delay - without heat in winter - the inevitable of having to go the authorized service route in the end anyway. I will say that using Yelp I found an authorized company I liked. (I called two companies, the first one was in town and a mile away and I was not impressed. The next was a couple cities over and I used them.) I was not charged for the diagnosis. THIS IS LONG TERM THINKING AND TRUE, OLD-SCHOOL CUSTOMER SERVICE! I not only recommend Art of Comfort though I did not have more than the diagnostic piece done, I have saved their number for the future and will share it with friends and neighbors. Our house has two separate furnace / AC systems. I had them installed new in 2006. Something is bound to go wrong after 19 years and I have David and Art of Comfort on speed dial. Thank you David!

My wife and I recently hired Galaxy to replace our aging gas furnace and AC with a new 4-ton…read moreMitsubishi heat pump system, and the entire experience was fantastic from start to finish. During the estimate phase, Constantine was a breath of fresh air. Instead of pushing generic upsells, he actually "downsold" us by engineering exactly what we needed to work seamlessly with our home's downflow ducting. He was honest, straightforward, and clearly explained the system without any high-pressure sales tactics. For the installation, Mike and Diego were our crew. They arrived a little past the initial 9am window on the first day, but they worked incredibly hard and got the entire complex job done right on schedule. At the start of Day 1, I handed them a simple "homeowner's QA" list of things I wanted to check with them at the end. They were super nice, listened, and gladly accommodated every single request. The workmanship is top-notch. They perfectly sealed the exterior wall where the lineset exits, helped me get the Kumo Cloud Wi-Fi connected to my phone, and hauled away all the old debris, leaving the site spotless. As a testament to their technical skill, when I asked about the refrigerant line vacuum test, they had pulled it down to 350 microns--which is a great number and proves they don't cut corners! Pics attached of the final setup. If you want an HVAC company that is honest in the office and expert in the field, we highly recommend the Galaxy team!

fair honest and respectful. They're not here to upsell you. They're here to improve your quality of…read morelife through heating ventilation and air-conditioning. They came out to fix my air-conditioning, which went out in the recent heat wave. It was a simple repair so they said no charge. This type of customer service is unheard of today's economy. I could think of at least one other service that would have tried to sell me a brand new system.

I had a great experience with this company installing a mini-split heat pump system in my home…read more From the beginning, they were friendly, professional, and easy to communicate with. They took the time to answer my questions and made sure I understood the process. The installation itself went smoothly, and the quality of their work was excellent. Everything looks clean and works perfectly. On top of that, their pricing was very reasonable compared to other quotes I received.

What an incredible business Ian and his team are running with Mercury Heating and Air. There is a…read morereason Mercury has 5 stars on Yelp. Our furnace recently went down and was not blowing hot air, leaving our house less than 60 degrees inside and getting colder. We called the original installer (not Mercury) of the furnace to take a look and see if he could fix it. Couldn't figure out the problem but said he would replace the motor and pressure switches for $2,000 after looking at the unit a bit. He then told us we should consider installing a heat pump, so we decided to get quotes from several companies to install one. Ian was the only that asked us "do you actually want to replace it?" instead of immediately trying to sell us a new unit. Even just speaking with him over the phone for a few minutes, he showed just how knowledgeable he was and what questions we needed to ask the other sales reps. So I waited for Ian to come by and give us his opinion. Within 20 minutes, Ian had CORRECTLY diagnosed the problem and had our furnace back up and running for the first time in over a week. He then showed us everything that was wrong with the original installation of the unit. Ian is so incredibly knowledgeable about every single aspect of these units: the thermostats, motors, electrical, filters, fuses, wiring, troubleshooting, everything. He also gave us a quote for the install of a new heat pump and the pricing was incredibly competitive compared to all the other big names in the area. I will NEVER call any one else to get my HVAC serviced ever again. Ian and his team have our business for life and we couldn't be any more grateful.

Highly recommend this team! They responded to my request quickly and scheduled out someone the next…read moreday. They were super honest in letting us know that nothing actually was wrong, but did let us know about an old part that needed to be replaced. Appreciated the honesty and that they didn't up charge or sell us an unneeded service!

Noel came out at 7pm on the hottest March day on record to fix my AC. He explained everything that…read morehe was doing and got my AC up and running in less than an hour. The fee was very reasonable! Thank you for fixing my house!

I cannot say enough good things about this company. To say we were a difficult customer would be a…read moreunderstatement. The job of putting in a new heater in our old house turned out to have some major detours. Daniel was there every step of the way. Never once did he not return a phone call or text, and there were many many of those AND THEY were weekend calls...early morning calls ...and late night as well. I say you would be lucky to have them be your Heater/Air Company.

I am 100% Satisfied Olig was awesome explaining how the furnace works answered all my questions…read more . I will never seek anyone else for help Thank You Bob Tomasini

I had to have the air ducts under my house replaced and since I had used Perfect Star for my new…read morefurnace and AC unit I decided to trust them with this big job. Emmanuel V., Gabe H. And Diego R. were awesome! Professional and clean. They kept me in the loop and made sure that I was satisfied with their work. I would hire them again in a heartbeat! Thanks again guys!!

This company is a scam. Do yourself a favor and go with another contractor you can trust who will…read morenot try to lie to you to get your business. I found this company based on all the wonderful Yelp reviews to tune up my old gas furnace- something I do every year before the winter season to ensure optimal maintenance. They came out and immediately refused to do the service citing possible asbestos tape. I asked how this was possible when the last 15 years I've gotten service and have even asked the contractors to do a visual inspection of my system. They weren't sure but said that another employee in the area can come look and give me an estimate for a new system. I thought this was shady and it turns out, I was 100% right. They came later that day and quoted me $26K for a new system not including subcontracting to get the asbestos removed (another $1500). I was told and shown pictures that there was evidence of the same tape inside the duct work. I was told I would get these pictures sent to me with along with the estimate but never received any of them. I got someone to come out and test a sample of said material for $100 which did come out positive for asbestos. However the only asbestos that presented any harm was the tape on the outside of the system. There was no asbestos inside but it was recommended that I do more expensive air testing since Perfect Star said I would not be able to use my heater without the asbestos getting released into the air. Not only was this stressful to hear right before the cold weather, but I was very concerned that over the last decade I had inadvertently put my whole families health in danger using this furnace. Meanwhile, Raymond Kinder texted me a few days later to find out if I was going to move forward with the new unit. I told him asbestos removal was my priority. His response via text was "if they remove asbestos, you will not be able to run that furnace as the gases will not be vented out properly." This was not true. After several weeks of not using my heater and exploring other options to deal with a pretend problem they created for me, I went with Air Quality Testing who charged $540 for an air test. $640 later along with having no use of my heater, I learned that there is no asbestos running through my air or ducts. Perfect Star literally lied to me in order to attempt to get me to drop nearly $30,000 on a new system. Stay away from this company! They do not deserve your business for lying to their customers.

Great job!!! Great and polite and knowlegable team!! Quick…read moreresponse!! work completed on time!!! Many many thanks!!!!

One word.. Impressive. From start to finish it was a great experience…read more I wanted to replace my ac unit / furnace since it was 22 years old. Last few years, the ac would sometimes turn on and going into this year, I didn't want to worry. I booked Smart on-line and it was really easy. Michael came by and he checked the current setup and explained what needed to be done to replace the unit. He was extremely knowledgeable and answered all my questions. Granted this was my 4th quote so I knew somethings. He never pressured me to purchase but i decided to pull the trigger to have him do the job. The rate was competitive but it was his knowledge and being personable that I made me feel comfortable to have him do the job. The replacement happened the following week and his team took all day. Michael went above and beyond making sure the job was done right and replaced a wood piece to my attic that he didn't need to do, but he did. Very nice. I talked to Susie at the office and she made sure I was aware of the next steps for the HERS test and city permit visit. She was personalable and said to call her or Michael with any questions.

Curtis Orloff, the owner of ASAP Heating & Cooling, came out to walk us through heat pumps…read more(starting from a place of total beginner knowledge on our side) and made the whole process refreshingly clear, honest, and even fun. His straightforward, witty, and deeply experienced approach never felt salesy, just genuinely helpful. Once we decided to move forward, Larry and his team handled the installation with real care and professionalism, working in the attic, outside, and on all the ductwork, vents, and a thermostat that integrates perfectly with our smart home. Everything went smoothly, and the results speak for themselves. We'd happily recommend ASAP Heating & Cooling to anyone.

I answered the door and politely asked the guy to put on shoe coverings. I offered my own…read moredisposable shoe coverings. He said he would take off his shoes instead. He did not. Wore his shoes in my house. I also asked him to look at my drip pan which is rusted. He said to call in a few months because he cannot look at it now. What? He ended up not doing anything, left a mess on my carpet, and banged my walls on his way out. Would not recommend this company based on my recent experience

ACS is great to work with. Ronnie is one of the managers and is the man at just simply getting…read morethings done. We have worked with ACS on a few installs of entire units in the last ten years and they have overcome challenges in each one with great final results. Thank you for great experiences.

ACS did a perfect job. They did not oversell. They said our duction could only handle a 2 ton…read moresystem even though replacing the 3.5 ton would have made them more money. Good clean honest work.

I called Johnathan on a Sunday expecting to leave a voicemail and hear back on Monday, but he…read morepicked up right away and immediately began troubleshooting my furnace issues over the phone. He asked direct questions and requested photos. From the limited information I was able to give him, he determined that the system was overheating and provided an extremely reasonable quote to fix it. He showed up the next morning within the time window he had given and sent multiple updates about his arrival time, which, as a mom of a 9-month-old and with two excitable dogs at home, I really appreciated. The system turned out to be overheating, just as he suspected. I stayed nearby while he worked, and he explained everything he was doing and why. Johnathan was able to dial the furnace into perfect working condition and offered helpful tips to keep it running smoothly. It's very refreshing to have a true subject matter expert working on your home. I will absolutely hire him again in a heartbeat.

John to the Rescue AGAIN! Unfortunately, our AC's…read morerefrigerant leak was much worse than we hoped, and it stopped working during the heat wave. It was hard for me and my husband to deal with the heat, but it was so much harder for my dogs. When I reached out to John, he did not only get back to me right away but quickly came to add more refrigerant to our AC. Now my dogs are so happy and comfortable that they have been playing all afternoon. He also provided us with some advice as to how to chose a new AC unit, installers, etc. John is so knowledgeable, and I am so grateful that I have met him. He is honest, trustworthy, and very fair. Oh he is super punctual too (so that you don't have to waste your time on wondering when he shows up). I definitely recommend him!