I searched Craigslist and then the local Lowes here in Springfield for a decent 5X10 trailer to haul a couple motorcycles with and found a few that I thought might fit the bill. But even so they were expensive and seemed cheaply built. So I continued to look around and stumbled across Westgate Trailers. Their selection of trailers is pretty extensive, including dumpers, horse trailers, truck flat bed additions and even refurbished trailers. It didn't take long to find several trailers that fit my needs, including a brand new 6X12 trailer with solid wood decking, led taillights, a five year warranty on the axle and a lifetime warranty on the frame welds. I'm telling you it really exceeded my expectation on all levels. It as also $300 less than the cheaper quality ones I found at Lowes and they even threw in a spare tire at cost. They have a great selection of accessories available including hitch locks and ramps. They service/repair trailers as well. Their customer service was amazing. I went back there before buying and both times I was helped by a super knowledgeable girl who was able to answer all of my questions about the trailer and some accessories I was interested in. I mean she really knows their business! The transaction went smoothly and the paperwork was handled quickly once I decided to pull the trigger. She even pointed me to the nearest registration office she said was the quickest to get in and out of for plates and tags. Before picking up it they are going to go over it with a fine tooth comb even though it's brand new just to ensure everything copacetic with it. She also said I could leave it there for a week or so if I needed while I made space for it. What can I say, this place needs their very own trailer just to haul their awesomeness around in, and I'm sure they have something suitable for it here! read more

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They was super helpful with all the questions I had. They did talk me into not buying a bigger trailer than I needed.

I called on a Tuesday morning to check on brake replacement and wheel bearing pack on my flatbed trailer. was told bring it in, a quote, and they would get it in the next day. the next day , no call. I go by at 4:30pm to check and they didn't even know whom I was and didn't have the trailer done. the next day a guy calls me at 8am to ask me if I have a trailer that needs done by Friday (leaving for cross country trip Sunday) I say yes, he asks what kind and where is it? I am blown away by that question but told him I saw it parked to the left of office last night. no call the rest of the day. Friday morning I get a call saying it's done. I go, pay and hook up trailer, lights seem to work but brakes don't. only one side new and other side wires unhooked? work order says replace brakes, plural. not just one side that doesn't work. currentry , I'm in office waiting to see what they do. nobody seems to communicate or know what's going on here. hope my trailer makes it there and back! no telling how much more they are going to charge me. guy just asked if I was sure I wanted to replace the other side brake? This place is a total joke and very unprofessional. read more

Went in to buy a trailer. It was advertised on several websites including their own priced at $8000. Website claimed it was updated that day. When I got there they said they didn't have any for that price. It was now $8800 even though it was the exact same size and model. Claimed it wasn't their fault that they couldn't keep up with the website inventory and they couldn't honor that price. I thanked them and took my business elsewhere. read more

I had to wait about 3 weeks to get bed installed after promised an install the week after I first talked to them. On appointment day I was there at 8 like I was asked to be. At 4 I was called and asked if it would be alright to keep it till the next day or they could have the guys keep working on it another hour and a half. I told them my ride was already on its way to take me there, and I would be there in a little while to help get it done. Apron arrival I was taken out to the shop and the helper had drilled the hole for my diesel fill about a 1/2" to high. With no other option I told them not to worry and let's get this done. The in experience staff floundered around not knowing what to do. I asked what was left they did not really know. Once the lead guy started to drill the hole for the def fill I told him I could finish that while he did something else. I tried to drill the hole with the completely worn out hole saw when ask if they had another the answer was no. They had know idea how to complete the hole. I started drilling individual small holes along the poorly hole saw hole and finally finished the round hole hold stile with a rate tail file. After 2 1/2 hours later we went to the register. To find out that the bed price quoted did not only include a bed install price but also a second price for for the removal of bed on truck. They knew I had a bed to remove because they were thanking it in trade. To make matters worse the next day I herd a noise and did not know what it was and did not think mush of it. I installed by old tool boxes And next morning the noise was worse. I thought it was the old tool boxes creeping and scratching. After looking several days trying to find the noise we finally found it the bed is mounted to close to the cab and the cab vents touch just enough to make the horrible noise. I would not go back there if they were going to give me abed because they would rip you off on the install by 1000$. read more