Wow the quality of work on my horse trailer I'm impressed with. Not only did Shaine inspect…read moreeverything from front to back he also made sure it pulled correctly and checked my hitch mount. I had all tires replaced at an affordable price while getting new brakes and a couple of bulbs replaced. He had me in and out same day within a few hours. Super friendly and very helpful even could tech me a couple things I didn't know about my trailer. Thanks for the great care I can tell you take pride in your work.

On 4-18-26, my mobile food trailer broke down on Hwy 65 and had to be towed. We contacted All…read moreTrailer Service, and they were kind enough to call out their repair person to look at it. Not only were they able to get in repaired in under an hour, but the repair was done with no headaches. As a family-owned business, we were in route to one of our biggest events of the year, and their kindness and ability to repair the trailer on a moment's notice was nothing less than a miracle for us. If you have a trailer, we can't recommend this shop strongly enough!!

Apparently they over heard me saying the I resold a bumper and now they banned me from coming in?…read moreIs this legal? If I pay them what they're asking for the parts then why does it matter what I do with them? I've done tons of business with them. Workers complained about picking up carts when that's their job to bring them inside... isn't that why you get paid. Workers are extremely lazy and rude. If you don't like your job work somewhere else?? That's the reasoning behind the ban, reselling a bumper and not bringing a cart in. No warning, nothing. Seems like they don't want anyone to benefit except them which is extremely unprofessional and selfish.

Good service when buying my car. They fixed everything that needed to be fixed to get me a good car.read more

From start to finish, my experience with WEHR RV in Springfield was absolutely fantastic! I…read moreinitially found a camper I was interested in on Facebook Marketplace and reached out with a few questions. Michael was incredibly quick to respond and very helpful from the beginning. When I made the trip to Springfield, I was greeted by the nicest young man, Chris. I let him know I had been working with Michael, who was assisting another customer at the time, and Chris stepped right in without missing a beat. He took plenty of time to walk me through the camper and never made me feel rushed. I scheduled a follow-up appointment the next week for a full walkthrough, and that experience was just as impressive. Vincent helped us, and he was outstanding--he thoroughly explained how everything worked and answered every single question we had with patience and professionalism. Roy and the team in parts and accessories were also wonderful. They helped us find everything we needed (and wanted!) to get fully set up. Overall, the entire team at WEHR RV made this such a smooth, enjoyable process. Excellent customer service all the way around--I highly recommend them!

We had a wonderful experience with this dealership trading travel trailers. Our salesperson Darin…read moreDobbs was very friendly and knowledgeable. Lee did an excellent job making sure we understood everything during our walk through. Very accommodating on scheduling a day to bring in our trade and pick up new one. We would gladly do business with them again.

I blow 2 tires on my trailer and called them they said they would be a 90 mins eta and they was…read morethere in 35 mins and it only took them 10 mins for each time and one they didn't even have to take the rim off my trailer and I was impressed on that because I never seen that before and they was fair with pricing and the tech was friendly and professional and I would always recommend using them if you're ever in the area I know I will be using them again that will be my first call whenever I break down.

Came out to fix my truck while down. Fixed the truck few days later same issue occured. Belt broke…read moreagain. They charged oover 2000 for the work they did. Changing a belt and coolant resorvour should not cost this much, i paid the bill and was not happy about it to begin with and now here is more reason to be upset. Stay away from these poeple they don't knwo what they are doing.

Fantastic service! We were in town briefly with our converted van and the AC quit working (in…read moreJune). We pulled up to this place and they graciously took us in immediately (despite having several weeks of work on other vehicles). The guy was able to diagnose and fix the problem and get us back on the road pretty quickly. Would absolutely recommend this place. Honest and fair!

Melissa was amazing! She replaced our skylight in minutes and got us on our way. Reasonably…read morepriced too! Thank you!

Macy, at the front desk was very helpful and accommodating with the payment process. They also got…read moreback to me quickly about what exactly was wrong with my car and walked me through it.

Excellent service at a very reasonable price. Better yet, they answer the phone-every time! We…read morewere traveling to Springfield and blew a turbo hose on our Sprinter RV. Jeff and crew squeezed us in & got us rolling temporarily. then they ordered the part express and installed it a couple days later allowing us to stick to our travel schedule. Highly recommended.

Thank you Dusty and your team for helping us out of a tight pinch. You will be my first call for…read moreservice in Springfield from now on! Keep up the great work. Mike Sullivan

I have been dealing with Crumps since 2009. They have always been professional, they will do their…read morebest to squeeze you in ,but it is recommended to call and make an appointment I have not had any problems with their workmanship. I highly recommend them for any issues with drivetrain or suspension, also they are the only place that I have been able to find that can and will true-out a tire and when they balance your steer tires it is done on the truck balancing hub and tires as one not just tires.

I bought my car here back in 2020, and have used them for servicing said car since then. They are…read morevery helpful, always timely (I always schedule service, never walk in, not even sure if they do walk ins), and they've never talked to me like I was a "dumb woman". That last point is huge for me, and a big part of why I keep coming. Any woman who has tried to go to any car servicing has surely experienced that before, and not once has anyone at Pinegar talked to me like that. They've also never tried to upsell me on services, always explained to me why they do things, and they're always nice. Also, being able to drive my car straight into the garage, hand off my keys, and walk 10 feet into the waiting room, super appreciated by me, I have a disability and not having to walk and stand in line, it's very helpful. I drive out from Springfield every time because I know they're gonna treat me and my car well.

If you are a woman, I strongly recommend taking your vehicle elsewhere\…read more My experience with this service department was extremely disappointing and concerning\. I was billed for work involving my vehicle, including charges to my warranty, and **work was performed that I did not authorize**\. It took **five separate visits** before the underlying issue was addressed\. On my **fourth visit**, I was specifically assured that my vehicle was **safe to drive**\. I trusted that professional assessment and continued driving the vehicle, including having my children with me\. On my **fifth visit, less than 24 hours later**, I was told that the vehicle was **not safe to drive**\. Thank God nothing happened while my children were in that vehicle\. That change in assessment is extremely concerning\. If the vehicle was not safe to drive, why was I assured less than 24 hours earlier that it was safe? I was also told by the dealership's new car sales manager that, **"Sometimes we have to throw parts at it until we figure out what's wrong with it\."** That statement, particularly in light of the number of visits and the work performed on my vehicle, did not give me confidence that the problem was being properly diagnosed or repaired\. When I questioned why it had taken five visits to resolve the issue, I was met with raised voices rather than a professional explanation\. I also questioned the additional work and requested that the dealership take responsibility for having the resulting issues properly inspected and repaired\. That request was refused\. I am now having to seek an **independent inspection and investigation to determine the full extent of the damage and what repairs may be necessary**\. Customers should be able to trust that work performed on their vehicles has been clearly explained, properly authorized, and completed correctly\. They should also be able to question charges, repairs, and safety concerns without being spoken to disrespectfully\. I strongly recommend that anyone using this service department **document every interaction, verify exactly what work has been authorized, and carefully review all charges and warranty claims**\. This was not simply a disagreement over a repair\. It was a serious breakdown in communication, authorization, diagnosis, customer service, and accountability\. Most importantly, I was given conflicting information about whether my vehicle was safe to drive, and that is something I cannot take lightly when my children are involved\.