Thank you Dusty and your team for helping us out of a tight pinch. You will be my first call for…read moreservice in Springfield from now on! Keep up the great work. Mike Sullivan

I have been dealing with Crumps since 2009. They have always been professional, they will do their…read morebest to squeeze you in ,but it is recommended to call and make an appointment I have not had any problems with their workmanship. I highly recommend them for any issues with drivetrain or suspension, also they are the only place that I have been able to find that can and will true-out a tire and when they balance your steer tires it is done on the truck balancing hub and tires as one not just tires.

Ken was so helpful getting us assistance when our skylight came off while we were traveling. He…read morewas a lifesaver!

Charged $230 to come out repair roof leak Bad attitude…read moreunfriendly and said that RV wasn't worth it fixing but claimed he "would do the best he could". Refused to get in between the fence and the camper even though he was skinny, and there was plenty of room. After rain, leak was as bad as ever. Husband fixed it later by himself no problems Wish I had my $200 back

if I could leave a zero I would! There is no sense of customer service at this establishment. They…read moreare not willing to answer any questions to help anybody, especially newbies to RV camping. they act offended or as if their day is interrupted when you try.

first, get Travis off your sells floor if you want to sell campers. He was absolutely rude and…read moreno personal skills I said we would like to look at some campers He asked what do you want? I said I wanted to look at used campers, what was available. He asked why used? He began telling me why he thought I needed new. I finally said I was open to new, I just wanted to see what was available, get some ideas for layouts, etc. He finally takes us outside, and again asks what do you want? I said something that would sleep 2-4. I was shown the first pull camper sitting on lot, right outside the door.. I explained the corner bed would not work. Why not what's wrong with it? My husband and I would not fit We need a full mattress. What do you want? To see another option. Takes me to the second camper on lot. I look still not what I am looking for. When there is a window unit, not roof air, I know I am not interested. What do you want? Maybe see one without bunks? I explained we have owned several campers over the years, but it has been awhile. I know what I am looking for. I know what to check for. I just want to see options, different layouts. I was under the impression that you take trade ins and really was shopping to see what was available. Again, what do you want? I was so frustrated ! I was shown 3 campers because I insisted to see them. Travis would have shown me just 1. By the way, as we were leaving, I asked what his name was because a good salesman introduces himself and shakes my hand. Travis lacked that skill. Lastly, I may not have been dressed for success since I was on vacation, but Travis will never know if I had cash in hand. What do you want? Travis, i told you I wanted to see what what available. If I knew what I wanted, I would have just sat on my couch and ordered for pick up.

From start to finish, my experience with WEHR RV in Springfield was absolutely fantastic! I…read moreinitially found a camper I was interested in on Facebook Marketplace and reached out with a few questions. Michael was incredibly quick to respond and very helpful from the beginning. When I made the trip to Springfield, I was greeted by the nicest young man, Chris. I let him know I had been working with Michael, who was assisting another customer at the time, and Chris stepped right in without missing a beat. He took plenty of time to walk me through the camper and never made me feel rushed. I scheduled a follow-up appointment the next week for a full walkthrough, and that experience was just as impressive. Vincent helped us, and he was outstanding--he thoroughly explained how everything worked and answered every single question we had with patience and professionalism. Roy and the team in parts and accessories were also wonderful. They helped us find everything we needed (and wanted!) to get fully set up. Overall, the entire team at WEHR RV made this such a smooth, enjoyable process. Excellent customer service all the way around--I highly recommend them!

We had a wonderful experience with this dealership trading travel trailers. Our salesperson Darin…read moreDobbs was very friendly and knowledgeable. Lee did an excellent job making sure we understood everything during our walk through. Very accommodating on scheduling a day to bring in our trade and pick up new one. We would gladly do business with them again.

On a roadtrip and stopped in for a systems check and warranty support. They got us in and out fast…read more Nice and comfy customer lounge. Very helpful, efficient and so super nice. Thanks to Lauren and the technicians, we appreciate you.

I bought a new camper from Ethan who seemed nice enough , then he turned me over to the sales…read moremanager Dave who sold me a bill of goods worth $6500. I decided I didn't want them, things like gap insurance, tire & wheel protection, etc. They agreed but they never told my bank who shows I owe $19,000 but should be $6500 less. Ive gone up there personally three times and they lied to my face. So I'm now looking for a good attorney to sue for damages. My patience is at an end!

This place is a complete joke! Had my camper slide out "repaired" here, cost me over 6,000$. when i…read morefinally get my camper back, there is still damage on the outside of the camper!! when confronted, the owner says oh thats a separate issue and it would cost me over 2000 more dollars!??! so after paying over 6000$ i still have a LARGE HOLE on the outside of my slide out, AND the TRASH work they did do is now coming apart!!! Don't ever go here, RUN!!!

We were in town for a short while; and needed a slide "seal" installed while we were staying in a…read morehotel. (We are full time in our MH). We had Tried to be on their schedule before we got there; and they were very willing to work with us. They are very busy for a reason. It was ready the next day, and the price was reasonable and they didn't mind storing it for a few days since we were a long drive away. Great job! Great price! And very helpful! Thank you!

These men are amazing....... talk about emergency done right...... what was a wiper motor…read morereplacement turned into plumbing redo and they made it happen in hours knowing that I was living in my RV..... I pray My Jesus bless them for the blessing they are in my life....all your rv -camper service needs

After hours of driving whilst moving across the country, our car's transmission went out. When we…read morewere finally able to pull our vehicles into their massive parking lot to switch cars, the owner came out to yell at us. Told us we could have done so on the side of the highway, asking us why we had to do it right in front of his business (We were not blocking anything, as the empty lot was indeed, empty) and not to leave any trash. Understanding "Business is Business" aside, wouldn't helping people who are in the middle of an emergency situation benefit said business with more positive engagement? Instead, I have to leave this one star review, as my true feelings on this matter require a zero. Perhaps a better approach in humanity is needed, but is lost here. Based on the number of negative Reviews, I would go to Springfield when shopping for an RV/camper.