They were pleasant and efficient, got us in quickly, gave an exact estimate, and completed the…read morereplacement in the time they said they would. Good service.

Had to have windshield replaced I have been dealing with A1 windshield for years had issue with…read moreleak after they replaced windshield not thinking anything about it took it back they were very apologetic about the problem and took care of it on further investigation found problem with bolt seal in roof replaced windshield with new one also taking care of issue with leak the office and shop personnel were extremely concerned about my happiness with service provided highly recommend them

Folks, it's bad. First they changed my appointment time. That's fine, I get it. We arrive and…read morethere's no where to park, so we park on the next street over. Cars are randomly scattered on their lot like discarded mahjong tiles. We go in, the desk lady is yelling at some old guy that he needs an attitude adjustment. She tells him, "According to this, you mumbled something and hung up without making an appointment." Half the people ahead of us in line are told, "We don't have your parts, you'll have to make another appointment." She then tells me, "We don't have your parts and your account is on HOLD." "What does that mean?" She reads from her screen, "It says your voice faded and call ended." "Yeah, I was cut off, but I called right back." "Then," she asked, "who did you talk to?" As if that matters? As if that's some gotcha! She tells me that we'll have to make another appointment. No thanks, I tell her. I don't blame the desk lady; she's part of a broken system. I have to say, this place has bad feng shui, the worst. That front office is brutal. Usually, I'm not one to complain, really I'm not. But they have documentation of when I was cut off, but not when I called back? Come on!

The lady I spoke with on the phone was very friendly and was able to get me scheduled for a…read morewindshield replacement. She originally offered me an appointment that same week, but I wasn't available, so we scheduled it for the following Friday at 3:00 PM. During the week leading up to my appointment, I received multiple text and email reminders confirming my 3:00 PM Friday appointment. My wife and I drove 1.5 hours to Springfield for the appointment and arrived at approximately 2:20 PM. When we checked in, we were told they would not be replacing my windshield because they only work on a first-come, first-served basis for customers who drop their vehicles off before 2:00 PM. I was told I would have to reschedule for another day, drop the vehicle off, and wait in line. I explained that I had a confirmed 3:00 PM appointment and had received multiple reminders. The employee told me that the booking agent sometimes gets confused and schedules appointments incorrectly. Unfortunately, this meant taking time off work and making a 3-hour round trip for nothing. Because of the inconvenience, I chose to schedule the replacement with Safelite instead, even though it cost more. I understand that mistakes can happen, but if your company does not accept afternoon appointments for windshield replacements, your scheduling system should not allow them to be booked. This experience cost me time, fuel, and lost work, and it was very disappointing.

The worst body shop I've ever tried to deal with. Jacob took two pictures of our Mercedes one of…read morethe VIN number and one more. And then told me it would take two and a half weeks to fix the damage that he didn't even look at. And then he said it might be totaled. I said how can you say that if you haven't looked at it. They are very rude. He told me I had dings in my door that I don't have. I wouldn't recommend this place at all. I used to think a lot of them but not anymore I don't know what happened but it's not the same body shop as it used to be. Beware if you choose these people.

I have a 2015 Lexus that was hit from behind. I was having a hard time getting information from the…read moreinsurance of the guy who hit me. I went to Ozark Body works and they were very accommodating. They were able to get a hold of the insurance company and start the ball rolling of getting my Lexus fixed. I received many phone calls from Josh updating the status of my vehicle. My vehicle was fixed in record time. When I picked it up everything looked great. I recommend Ozark Works 100 percent.

Very quick in and out, quality work. After a record setting hailstorm went through the area, I know…read morethey were backed up.

Went to have a chip filled in - they ended up scratching my windshield (1 inch scratch) .... their…read morefix was not to charge me for the chip filling .... not happy about but I was in a hurry- I got down the road a few days and realized my trim piece was missing - so either they didn't put it back on properly or didn't put it back on at all- when I called to complain about the scratch and the trim piece they refused to do anything .... so now I'm paying $75 for a new trim piece and I have a scratched windshield that is very noticeable - terrible customer service and will never recommend them to anyone! Mistakes happen but you need to fix your mistakes !!! This is unacceptable!

Had a great time. They were the best price around by over $100. The staff were friendly and were…read moreable to get me in the next morning. Some dude in the bathroom was blowing it up and there was no where to go. Dude, check your diet! Otherwise, I'd recommend.

Safelite Nixa was probably the worst experience I have ever had with a business. I had an…read moreappointment to replace my windshield, I received confirmation by text and email the morning of. I drove 40 minutes to the appointment and the shop did not even know the windshield had not even been ordered. We rescheduled again and I asked for a call confirming the windshield was in. The morning of the new appointment I had not received a call. I called Safelite customer service and they tried calling the shop and no answer. They gave me the direct number and I repeatedly called and no answer. My insurance called and no answer. They told me they would contact the Manager and I never received a call. I cancelled and set up an appointment with a different glass company and their customer service was a million times better. Safelite should be embarrassed that they are a horrible company. I would not recommend them for anything.

Great place fast service very recommended :) Best prices in…read moretown for sure. Took my 2 cars in got them back with in a hour great friendly workers.

I have got two of my vehicles repaired here with and they have scratched both of and left…read moreconsidering an amount of everywhere, did not clean up the vehicle like they were supposed to, and the customer service is very poor. do not recommend whatsoever unless you just wanna have a junk vehicle where it doesn't matter if it gets scratched.

Poor communication as I had three different people reach out to me, two by phone and one by text…read moremessage about fixing the chips in my windshield. One person said they could fix it and one said they could not. The third bowed out when I told them that three people from Binswanger were contacting me. Decided to wait on fixing windshield so flash forward three months and State Farm said to just replace windshield. Replaced windshield and broke one of my washer squirt nozzles. I had to go back to have them replaced after they had to order the parts. Long story short poor customer service and poor communication. I got one poor apology from tech that broke the part by saying, "sorry it happens." And on top of everything else windshield was so streaked after install I had to stop to clean it and they left my dash a mess with debris.

I randomly showed up to Binswanger after seeing it on Campbell and inquired about some plexiglass…read morefor a church project. Not only was I greeted with a kind and helpful smile, but I was overwhelmed by the generosity of the men working. They saw our need and just gifted me the piece I need for my church project. These are great people! Give them your business!

got a quote to repaint my Mustang at $15,000. their response…read morewas "we don't do custom hot rods" it's a bone stock foxbody that needs a respray... so instead of telling me to go somewhere else because they were not interested, they tried to take the chance at robbing me! trash company and the manager hung up the phone on me in the middle of talking to him

Absolutely incredible work on our car we hit a deer in! And I've seen a lot of body shop work. As…read moreboth delivery driver and wholesale parts manager I've seen work done by the biggest and the best body shops in the San Fernando and Simi Valleys in SoCal. KC's finished product was as good as I've seen! Even at the body shop at the dealer I worked at. Well done, Kirk's!

I can't say enough good things about this place! From the moment I walked in, the staff was…read morefriendly, professional, and honest. They took the time to explain everything that needed to be done on my car and kept me updated throughout the process. The work itself was amazing -- my car looks brand new again! You'd never know it had been in an accident. They paid attention to every little detail and finished the job sooner than expected. The pricing was fair, and there were no surprise charges. It's so refreshing to find an auto body shop that truly cares about their customers and the quality of their work. I highly recommend them to anyone who needs body work or paint repair done -- you won't be disappointed!

This is a great place for auto body repair and paint. Marcus and the crew made my 20 year old…read moreSilverado look beautiful once again. I recommend Crash Magic for any and all paint and repair work. You will get quality work at a fair price.