The worst body shop I've ever tried to deal with. Jacob took two pictures of our Mercedes one of…read morethe VIN number and one more. And then told me it would take two and a half weeks to fix the damage that he didn't even look at. And then he said it might be totaled. I said how can you say that if you haven't looked at it. They are very rude. He told me I had dings in my door that I don't have. I wouldn't recommend this place at all. I used to think a lot of them but not anymore I don't know what happened but it's not the same body shop as it used to be. Beware if you choose these people.

I have a 2015 Lexus that was hit from behind. I was having a hard time getting information from the…read moreinsurance of the guy who hit me. I went to Ozark Body works and they were very accommodating. They were able to get a hold of the insurance company and start the ball rolling of getting my Lexus fixed. I received many phone calls from Josh updating the status of my vehicle. My vehicle was fixed in record time. When I picked it up everything looked great. I recommend Ozark Works 100 percent.

I bought my car here back in 2020, and have used them for servicing said car since then. They are…read morevery helpful, always timely (I always schedule service, never walk in, not even sure if they do walk ins), and they've never talked to me like I was a "dumb woman". That last point is huge for me, and a big part of why I keep coming. Any woman who has tried to go to any car servicing has surely experienced that before, and not once has anyone at Pinegar talked to me like that. They've also never tried to upsell me on services, always explained to me why they do things, and they're always nice. Also, being able to drive my car straight into the garage, hand off my keys, and walk 10 feet into the waiting room, super appreciated by me, I have a disability and not having to walk and stand in line, it's very helpful. I drive out from Springfield every time because I know they're gonna treat me and my car well.

If you are a woman, I strongly recommend taking your vehicle elsewhere\…read more My experience with this service department was extremely disappointing and concerning\. I was billed for work involving my vehicle, including charges to my warranty, and **work was performed that I did not authorize**\. It took **five separate visits** before the underlying issue was addressed\. On my **fourth visit**, I was specifically assured that my vehicle was **safe to drive**\. I trusted that professional assessment and continued driving the vehicle, including having my children with me\. On my **fifth visit, less than 24 hours later**, I was told that the vehicle was **not safe to drive**\. Thank God nothing happened while my children were in that vehicle\. That change in assessment is extremely concerning\. If the vehicle was not safe to drive, why was I assured less than 24 hours earlier that it was safe? I was also told by the dealership's new car sales manager that, **"Sometimes we have to throw parts at it until we figure out what's wrong with it\."** That statement, particularly in light of the number of visits and the work performed on my vehicle, did not give me confidence that the problem was being properly diagnosed or repaired\. When I questioned why it had taken five visits to resolve the issue, I was met with raised voices rather than a professional explanation\. I also questioned the additional work and requested that the dealership take responsibility for having the resulting issues properly inspected and repaired\. That request was refused\. I am now having to seek an **independent inspection and investigation to determine the full extent of the damage and what repairs may be necessary**\. Customers should be able to trust that work performed on their vehicles has been clearly explained, properly authorized, and completed correctly\. They should also be able to question charges, repairs, and safety concerns without being spoken to disrespectfully\. I strongly recommend that anyone using this service department **document every interaction, verify exactly what work has been authorized, and carefully review all charges and warranty claims**\. This was not simply a disagreement over a repair\. It was a serious breakdown in communication, authorization, diagnosis, customer service, and accountability\. Most importantly, I was given conflicting information about whether my vehicle was safe to drive, and that is something I cannot take lightly when my children are involved\.

Beware of high prices & work that will need to be reworked because of slopy and not following…read morethrough. Got the wheel seals replaced, the dust cover gaskets are leaking. The deck plate area on the tail was welded & they broke in 1 week because of a misdiagnosed repair. They took my money & even went back twice to get it repaired with a bunch of excuses..... just go elsewhere.

Trailer place is one of the better places I have been they handle me with excellence. Not only they…read morewere able to fix the trailer for me they also gave me a really good deal on a trailer as well. They have partnered up with a couple companies to help them help us acquire trailer's such as Freedom and Inc's commercial financing. I strongly recommend this place for trailers 110%

I would recommend taking your hard earned money to another dealership...but if you do buy there…read moredon't buy their GAP INSURANCE...get it through your insurance company....

Bought a car then a day later lights came on. Spent also 10k on repairs and am in debt now because…read moreof a car I bought here.

We were visiting from Illinois and damaged our front end. We called Quality Auto Works, and they…read moreinvited us to come over right away to see what they could do to help us. They repaired our car the following morning and had it done within just a few hours for a very reasonable price. They turned what seemed like a major issue into a minor inconvenience. We highly recommend Quality Auto Works!

Great shop, owner is great. Perfect job. I recommend them highly. Everything went smoothly.read more

Had the worst hail damage after a huge storm! They took my wife's car faster than most other shops…read moreresponse time! They assisted with the rental and my wife got her back a lot sooner than expected. The whole experience was quick, easy and all done for a very reasonable price! Couldn't recommend this place enough!

I had an overall great experience with Hail Center. We had 3 cars repaired here because of the…read moresummer hail storms. All 3 were repaired to our satisfaction. Skyler and his team were great all throughout the process. They communicated with our insurance and made that process go very smoothly. Communicated with us throughout the process and kept to the timelines we were given. Just a great experience throughout. As an added bonus all 3 cars were returned detailed inside and out. I would recommend Hail Center without reservation.

I am from MN and so was unsure of where to take my car, here in Springfield, for minor bodywork…read morerepair. Initially, I had intended to take it to a dealership. However, on the way to that dealership my daughter looked up the reviews and the place had received poor marks. Immediately we switched gears and drove over to Legendary Automotive...their ranking was number one. The remarks were all top notch. That's no wonder because their work is also. When I dropped the car off I was told it would take two days because they really are booked up. Legendary, though busy, gave me an estimate. We set up a time to do the work. The work was wonderfully and meticulously completed. Exacting work and they even cleaned some marks from my inside windshield that I'd been unable to remove. Best decision made in years. Ryan Haworth and staff are super nice. One of those members on that team dropped me at my home in Nixa. Then when the car was completed...came and got me. Legendary Autoworks is highly recommended.

I have had the pleasure to work with this business several times in the last few years and always…read morepleased with their professionalism and workmanship but I can now attest to them as standing behind their work and going the extra mile. I have recommended these folks to others in the past and I will do so in the future. Extraordinary to find a business like Legendary... name suits the business well!

A fantastic place to get your HD Truck serviced!…read more The staff is very knowledgeable and has the customers best interest always in mind when dealing with them. Many times have I seen them go above and beyond to make sure the customers needs are always met! Highly recommended!

The company I work for - Buckeye Plumbing, Inc. in West Palm Beach purchased a vehicle back in…read moreJanuary, Rick and his team did more for us in 30+ years of business and purchasing 100's of vehicles then any other dealer has ever done. They are the epitome of customer service and standing behind their work. Rick is a man of his word and will always have our business. Thank you. (written on behalf of Kevin, Owner & President of Buckeye Plumbing, Inc.)