We've been going to Smithland in Westfield, MA, since they opened. Even though we've moved to West…read moreSpringfield, we continue to shop there. They have everything you may need; pet food, indoor & outdoor plants and trees, an abundance of beautiful outdoor furniture, high quality birdbaths, mulch of all types you can imagine. It's the only place where we buy our Advantix flea & tick treatments for our dogs The staff are very friendly, helpful and informed about where to find what you need and will happily escort you to the proper location. Some of their products are high in price and some are priced wicked good! The value and high quality of their products and plants are terrific and I've never had any plants die on me, ever! They have a great return policy and as an added bonus, they have a rewards policy. If you sign up for texts and emails, you'll receive coupons. They also carry beautiful perennials, annuals and trees So many beautiful decorative items for your home and garden! I love to poke around at Smithland. I always find something that I love!

What an amazing place! I'm new to the Westfield area and was looking for a pet store as there were…read moreno Petco stores locally. I thought a store that was for pets and gardens wouldn't have mo dog's favorite treats, but I was amazed to be wrong! I found so many treats, much more than those dirty Petco stores! And it was extremely clean! My dog loves pet stores (she's a social butterfly) and met a ton of friends. The garden side had gorgeous plant, but ended up getting some basil to grow in the window. I wish I had a backyard as they had beautiful furniture at great prices. Can't wait to go back!

Jay is great with my pup Roux! Thank You. We have been going here for dog training. He is very…read morepatient with the dogs he is training and extremely knowledgeable.

This place is awful. They have a program where if you buy 10 bags of premium dog food you get the…read more11th free. My dog only goes through 1 large bag of Hill Science Diet every 5-6 weeks. Three visits ago they told me that the next one would be free. When I went the next time they said the same thing, your next bag will be free. I thought "ok, I must have misunderstood them the previous time". When my husband went in tonight they said " your next one will be free". He made them print out all of the purchases and we had bought 13 bags. They charged for all of them then just kept stringing us along! This store and that program are a ripoff. I'll go to Westfield Feed from now on.

I recently moved back to my hometown of Westfield and looking through my first Pennysaver, I saw…read morethe advertisement for this business. I was excited since I needed a groomer for my two Furr-babies. They are brothers but one takes after their dad who happens to be a Maine Coon, so needing a local place to cut their claws and shave Louie, the Maine coon of the two, was essential. I called and spoke to the owner, Nicole, who was such a pleasure and made sure to ask me the right questions as to what I needed and wanted for Louie so she could book enough time for the appointment. I also learned that she only has one animal at a time in the grooming room so as to not stress the animals out anymore than necessary, which I LOVED! When my appointment day came, they were very sensitive to the fact that my boys DO NOT like going into their carriers so they ride free in the car. I bring the carriers in with me because they are extremely willing to go into the carriers knowing they will be going home in them. Nicole was very understanding and since all Huey Hefner needed done was his claws, he was brought in first. By the time I went back out to the car to get Louie Dewey, Huey was all set and in his carrier! So she immediately got down to business with Louie and made quick work of him. I was so impressed with how fast she was because she came out to help other customers along with telling me how well he was doing. I will recommend Nicole, and of course her mom, (which I'm soooo embarrassed to admit I don't remember her name....and SHE even gave Louie a smiley face sticker because of how well he did!), to anyone and everyone! Nicole's pricing is UNBEATABLE also! Tipping her 20% on top of the cost was STILL under what I was paying elsewhere. THANK YOU Nicole for taking care of my boys!

My dog received her first haircut today with Nichol and am very, very happy! My little Shichon not…read moreonly looked great, but a bath and haircut only took a little over an hour. I love that she only does one dog at a time, so no dog is in a kennel after a bath and waiting for their turn to get their haircut. Leah was so relaxed when I picked her up and instead of rushing to the door to get out, she was strolling around, so comfortable and stress-free. And her price is very reasonable! I'm very happy with K-9 & Felines, knowing Leah will always be in good hands and home quickly!

Have always had wonderful care here.They truly care about the birds. I would recommendread more

The BEST place to buy and/or board your bird. We bought an opaline olive Quaker and Janet and staff…read moreknew which baby bird would be perfect for us. They are patient with customers and so welcoming and obvious how much they love birds. We've only had Lenny a month or so but he's incredibly friendly and social due to all the hard work Janet and staff put into hand-taming him. I wouldn't go anywhere else. From your first question to when you leave with your bird and a packet of priceless info --- they want to see you and your new bird succeed.

They have a very good selection of pet supplies. Dogs love going in and it's a good training spot…read more Also self wash dog baths are convenient and towels and shampoo provided.

Great customer service! Use the soap wash and then rented the ring to train my dogs up for the dog…read moreshow in town. What a fabulous place.

We had a great experience yesterday when we got to Aqua Dreams. Was helped out with questions and…read morewe purchased 3 tanks for a very fair deal. Got other needed items and was very pleased with the experience. Every time I go here, it's a good time. Great selection of salt water and fresh water fish and invertebrates. Will be going back

Healthy corals, healthy fish, kind people willing to help, good prices, great selection.read more

This pet store has it all! For all furry friend to amphibians and fish!…read more There was a sale on fish, a lot of cat and dog items and treats from the holiday The employees were very friendly, helped us set up an account and easily check out We saw fish, ferrets, birds, hermit crab, spiders, snakes, guinea pigs I will definitely come back again!

The West Springfield Pet Supplies Plus may seem unassuming, but the grooming staff here are truly…read moreexceptional. We've used grooming services at various locations, but this one stands out. Unlike other stores that struggle with staff turnover and appointment availability, this location consistently delivers quality care. Most recently, our dog was groomed by Michael. He treated her with such kindness and respect--gently grooming her, remembering that she'd been thirsty when I dropped her off, and showing great patience and care with our senior pup. What he didn't know was that she had aggressive cancer and passed away just four days later. During those last days, I was so thankful she had been freshly groomed. She was clean, comfortable, and beautiful--able to leave this world with dignity and grace. Michael played a part in that, and I'm deeply grateful. He is exactly the kind of employee who deserves recognition--for his skill, his empathy, and his humanity. While I do wish this location had a self-wash station, I fully trust and appreciate their grooming services. Thank you, Michael.

Not only do they carry an amazing inventory, they also really understand them, and make great…read morerecommendations!

Such a great place to support local. Lots of variety in dog food (that's what I need) . People are…read morefriendly and helpful. Highly recommend. Plus so easy to bathe your dog!!!

I noticed poor Venus the parrot cage conditions haven't changed. You told me to reach out to…read moreyou for what I've voiced my concerns you obviously could care less about it. Ugh hate your store

horrible I brought my dog for a grooming left not even 10 minutes later they called us saying my…read moredog was biteing stuff when she was but into a kennel (we were not told she was going to be put Inti a kennel we came exactly on time for the appointment) they said she was biting the kennel when I checked my dog her BACK teeth where bleeding ( mind u I expected maybe the from teeth to bleed at most because she's 14 and put in a kennel for the first time ungroomed and injured really!?