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    Western Security Access & Alarm Systems Company

    5.0 (1 review)

    Services - Western Security Access & Alarm Systems Company

    Security monitoring services

    Security system installation

    Security system repair

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    9 years ago

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    Security Camera NY - Check out our security alarms and cameras! Visit us at www.securitycamerany.com or call us at 718-554-8699

    Security Camera NY

    (25 reviews)

    Flushing

    Security Camera NY was the first company to contact me on my latest quest (I've been researching…read morefor 4 months) for a security camera installation. Grace (who answered the phone) was very knowledgeable about what I wanted and arranged an appointment at my convenience. Avner came to survey the areas I wanted for camera installation. He answered all my questions in a professional and experienced manner. He described what options I had in terms of wiring and recommended the best area(s) to place the security monitor. Avner was also the first person who provided a quick written estimate that included the brand name of the merchandise he was planning to use. Grace called later to inquire if I had any more questions about the installation. The price quoted was affordable and within the range I had been quoted by other companies. Based on the quality of customer service I had received thus far, I hired them to complete the job. Avner and Hugo exceeded my expectations on the day of service. Hugo worked tirelessly all day to install the required wiring and cameras. It was very important to me that the wires would not be all over the place as I had seen on many security cameras' websites. Hugo DID NOT disappoint. He surveyed the areas where the cameras were to be placed, and contemplated the best way to install them with a minimal use of wires and be inconspicuous. Avner connected the monitor to the DVR and explained its use in layman's terms. Hugo was very accommodating and would not leave until we were 100 % satisfied with the installation. Moreover, the cameras that were installed provided a clear crisp picture. I find the Security Camera NY was very efficient and thorough from the initial contact to the completion of the job. A year's warranty on labor and parts, free training and support is included in the price. The installation includes a connection to Internet they may be remotely viewed from any PC and any smartphone. I would strongly recommend you hire them. You can't do any better than Security Camera NY.

    Avner and his team are very professional. He came quickly to provide a quote to install camera and…read moreintercom, while I change a few things back and forth, he was very patient and adjusted the quote multiple times and provided advice on what is best for our purpose. He also arrange for installation quickly. The team showed up as he said first thing in the morning and worked until 4pm in the afternoon. The wires were run neatly, the team knew what they were doing. So far I am pleased and glad I chose Avner.

    Vivint

    Vivint

    (46 reviews)

    Chelsea, Midtown West

    This is my first home security system. Researched multiple…read morealarm systems and from that figured out I wanted a wireless system with connection to call police that I did not want to install myself.I wanted to avoid the variability of franchises and wanted a centralized company responsible for everything . I also wanted a company that with time you could add more linked features like fire detectors , carbon monoxide video cameras , link it to your keypad wireless lock. From reading horrible reviews on multiple sites AFTER my purchase I was super scared I made the wrong choice. Folks talking about poor equipment, poorly trained staff, salesmen pushing expensive options inability to cancel contracts etc. So far I have no major negatives to report- system has been installed for almost a year. It was fairly easy to choose my final purchase after reviewing with sales person my home needs and security concerns. If anything sales man was trying to encourage me to get cheaper system. After choosing we solidified time for installer to come. It was difficult getting the window desired- seemed very busy but the sales staff was in contact with me by email and phone to update me on my preferred availability. Day of install installer also communicated with me multiple times to give me an accurate ETA. He explained and reviewed what I ordered before installation and cost I had been quoted. I can't recall but I believe before or after install he called sales line to verify all quotes. Definantly good I wrote down all credits I was quoted because apparently my sales guy gave me a super good deal.Install would have been quick except took forever to connect main panel to electric outlet through the wall . This is where I think it is true that installers they use are not electricians. But the installer seemed very knowledgable about what he was doing and his limits. He explained everything as he was doing it and answered all my questions.After a valiant prolonged effort he was able to install with no damage to my wall or electrical system. Since the system has been installed , we have had several false alarms. I have been impressed by the speedy Vivint response. I like they alert you via email and phone. Even if alarm is off it lets you know of movement in any alarmed door or window.They also call back up folks and only if all this fails call police. But that happens fairly quickly - about 25 minutes for police to come on our first alarm. If you respond quickly enough they can cancel police call. In NY no extra cost for police response to false alarm. When I had some panel operational issues a quick phone call for fifteen minutes was all that was needed to upload new technology updates and get it back up to speed. For $54 dollars a month, for me it's well worth it to feel secure in my home. No desire to cancel and I like you have the option to bring the security with you when you move. Minor negatives: 1.They forgot to give me when installing stickers and yard sign. When I called a few days later , they told me it would be a month for me to get these. As a major part of alarm systems working is a deterrent sign - this was a major issue. I tried to reach my installer and sales contact to try and get this resolved sooner without avail. 2. The video technology they are developing is expensive and limited.

    Vivint sucks. My DVR never works. I hate calling in to request assistance with the non working…read moreDVR because they always have me on the phone for over an hour. Right now the rep Steehen has had me on the phone for 1 hour and 21 mins. I think they keep you on hold hoping that you become frustrated and hang up. I will never refer anyone to the company.

    Western Security Access & Alarm Systems Company - securitysystems - Updated May 2026

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