We had a wonderful service with True V security over the past 8 years or so! Punctual, trustworthy,…read morereasonable pricing. We are moving and highly recommending this company to anyone without reservations!

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Security Camera NY was the first company to contact me on my latest quest (I've been researching…read morefor 4 months) for a security camera installation. Grace (who answered the phone) was very knowledgeable about what I wanted and arranged an appointment at my convenience. Avner came to survey the areas I wanted for camera installation. He answered all my questions in a professional and experienced manner. He described what options I had in terms of wiring and recommended the best area(s) to place the security monitor. Avner was also the first person who provided a quick written estimate that included the brand name of the merchandise he was planning to use. Grace called later to inquire if I had any more questions about the installation. The price quoted was affordable and within the range I had been quoted by other companies. Based on the quality of customer service I had received thus far, I hired them to complete the job. Avner and Hugo exceeded my expectations on the day of service. Hugo worked tirelessly all day to install the required wiring and cameras. It was very important to me that the wires would not be all over the place as I had seen on many security cameras' websites. Hugo DID NOT disappoint. He surveyed the areas where the cameras were to be placed, and contemplated the best way to install them with a minimal use of wires and be inconspicuous. Avner connected the monitor to the DVR and explained its use in layman's terms. Hugo was very accommodating and would not leave until we were 100 % satisfied with the installation. Moreover, the cameras that were installed provided a clear crisp picture. I find the Security Camera NY was very efficient and thorough from the initial contact to the completion of the job. A year's warranty on labor and parts, free training and support is included in the price. The installation includes a connection to Internet they may be remotely viewed from any PC and any smartphone. I would strongly recommend you hire them. You can't do any better than Security Camera NY.

Avner and his team are very professional. He came quickly to provide a quote to install camera and…read moreintercom, while I change a few things back and forth, he was very patient and adjusted the quote multiple times and provided advice on what is best for our purpose. He also arrange for installation quickly. The team showed up as he said first thing in the morning and worked until 4pm in the afternoon. The wires were run neatly, the team knew what they were doing. So far I am pleased and glad I chose Avner.

I contracted CMD Technology for a security system for my business. The owner 'Chris' was extremely…read moreprofessional and gave me a few options with cost breakdowns and timeframes to complete the work. I was satisfied with the overall outcome of the security system. The project was completed on time and on budget! I will definitely be a repeated customer when upgrading my home security & entertainment systems.

Christian was so good and I will use them again whenever I need help. From making the appointment…read moreand him coming to my apartment the following day was good. I told him what the problem was and he got into it.

We just bought a home and needed to swap out the locks; the front door had a smartlock that the…read moresellers were planning on taking with them, and I wanted to know if it was possible to put a normal deadbolt in its place. I called a few locksmiths about it. Of all of them, only Johnny took the time to explain and answer my questions, and even sent me pictures of different options instead of just giving me one price with no discussion of what kind of lock I'd be getting. It was easy to schedule with him, and he did his work quickly. Great price, great work, great customer service!

Review for Optimal Lock & Security…read more I scheduled service with this company and received conflicting information from different staff members. Initially, Johnny told me they could not come today, but then his partner called shortly after and said they could. I scheduled for between 1:30 and 2:00 pm, but at 2:00 I was told they'd be an hour late. I didn't get another update until almost 3:30, when they called to reschedule. It seems like the company is not well-coordinated, and I ended up having to look elsewhere for help. I hope they improve their internal communication and reliability for future customers.

He did an amazing job fixing the issue with my cameras. Super professional, responsible, and a…read moregreat communicator -- he kept me informed every step of the way. If you're looking for someone reliable, quick, and affordable, he's definitely your go-to. Highly recommend!

I was changing the battery on my Ring Doorbell every month and it was really a nuisance. I contact…read moreSolomon's Security and spoke to William about connecting my Ring Doorbell to my electricity outlet. He came that very same day and was professional, efficient and very pleasant to work with. He connected the wire on my Ring Doorbell to my electrical outlet and taped the wire very neatly along the ceiling. It is now intertwined with my cable wire and you can not even see it. Also, he was very neat and careful not to make a mess. Nothing was left on the floor when he left. I now have a strong signal on my Ring Doorbell and my monthly routine of changing the battery will soon become a memory. Thank You, William for doing a great job!!!!!!!!!!!! Maria I New York

Let me start by saying this is the most reliable and honest security company I have ever…read moreencountered, Andre is a very stand up person, he is nice, fair, soft spoken, on time and will negotiate a very fair price, and does absolutely the best work ever, I highly recommend True Defense Solutions for all your security needs, I promise you will not be disappointed or discouraged, I was skeptical because I found this company on Yelp, best decision I ever made, now, I also have a very reliable security team for all my security needs, Thank you Andre, as you have made me and my husband true believers in honesty and integrity, it is our pleasure to have met you and used your services, I wish I could give far more than 5 stars. Thanks M & J Holland

Andre and Travis did an amazing job upgrading all nine of my cameras. They removed all the old…read morewiring and upgraded me to a digital system -- work that many others refused to take on. They were efficient, fast, and open to collaborating on wire placement. Both are extremely knowledgeable about security systems, and I'd highly recommend True Defense Solutions to anyone looking for reliable home security services. The value we received was excellent.

Karim was easy to work with, reliable and delivered a great system at a great price. He was the…read moreonly one who I met with who didn't try to over sell me. He figured out how to set up my system to my TV so I didn't need to add another screen. He also stayed and troubleshot a settings issue so that it was working perfectly. Now I have the ease of mind of security cameras as well as not over spending or feeling taken advantage of. I highly recommend working with Karim.

I had the pleasure of working with Karim throughout the scheduling and installation process…read more He was extremely thorough and an overall pleasure to work with on top of the great work that he did installing our security system. Karim went above and beyond by taking the time to explain to me why placement of certain cameras made sense in certain locations, and he also took the time to teach me how to use the system and even troubleshoot and answer my handful of questions. Overall, it was a pleasure working with Karim and I couldn't recommend him or this company enough!!!! Thank you again, Karim !!!

Ori and his team did a great job. They repaired two locks for me. They were courteous and…read moreefficient. I would definitely recommend to a friend and call them if I'm ever in the need again.

Smooth operation from the beginning to the end. I needed service for a broken key in my lock and it…read morewas dealt with professionally and in a timely manner. I was helped all the out here in the Bronx which I greatly appreciate and the price quoted is what I was charged. The overall experience was pleasant and I was communicated with from the time I was given a quote to when they were 30 minutes away from my residence. 10s across the board.

Needed help updating my current camera system, and Eddie was amazing. He came right on time,…read morequickly fixed the issue, and was able to upgrade the system without needing to replace the existing cameras. He even helped set everything up on my phone. The camera quality is crystal clear and very easy to manage. Great service, fast work, and the price was very reasonable!

I recently bought a new camera system that is so much more complicated than the WiFi ones and I…read morecannot explain how glad I was to have Eddie be able to install it for me. It was short notice but he was able to accommodate. I am seriously clueless with electronics but Eddie was able to explain everything that needed to be done in a way I understood. He assessed the house layout and came up with an amazing solution for my requests. It was like calling a friend over to help. Would definitely recommend and use his services again! Plus, he has great reviews on Yelp and Google

This is my first home security system. Researched multiple…read morealarm systems and from that figured out I wanted a wireless system with connection to call police that I did not want to install myself.I wanted to avoid the variability of franchises and wanted a centralized company responsible for everything . I also wanted a company that with time you could add more linked features like fire detectors , carbon monoxide video cameras , link it to your keypad wireless lock. From reading horrible reviews on multiple sites AFTER my purchase I was super scared I made the wrong choice. Folks talking about poor equipment, poorly trained staff, salesmen pushing expensive options inability to cancel contracts etc. So far I have no major negatives to report- system has been installed for almost a year. It was fairly easy to choose my final purchase after reviewing with sales person my home needs and security concerns. If anything sales man was trying to encourage me to get cheaper system. After choosing we solidified time for installer to come. It was difficult getting the window desired- seemed very busy but the sales staff was in contact with me by email and phone to update me on my preferred availability. Day of install installer also communicated with me multiple times to give me an accurate ETA. He explained and reviewed what I ordered before installation and cost I had been quoted. I can't recall but I believe before or after install he called sales line to verify all quotes. Definantly good I wrote down all credits I was quoted because apparently my sales guy gave me a super good deal.Install would have been quick except took forever to connect main panel to electric outlet through the wall . This is where I think it is true that installers they use are not electricians. But the installer seemed very knowledgable about what he was doing and his limits. He explained everything as he was doing it and answered all my questions.After a valiant prolonged effort he was able to install with no damage to my wall or electrical system. Since the system has been installed , we have had several false alarms. I have been impressed by the speedy Vivint response. I like they alert you via email and phone. Even if alarm is off it lets you know of movement in any alarmed door or window.They also call back up folks and only if all this fails call police. But that happens fairly quickly - about 25 minutes for police to come on our first alarm. If you respond quickly enough they can cancel police call. In NY no extra cost for police response to false alarm. When I had some panel operational issues a quick phone call for fifteen minutes was all that was needed to upload new technology updates and get it back up to speed. For $54 dollars a month, for me it's well worth it to feel secure in my home. No desire to cancel and I like you have the option to bring the security with you when you move. Minor negatives: 1.They forgot to give me when installing stickers and yard sign. When I called a few days later , they told me it would be a month for me to get these. As a major part of alarm systems working is a deterrent sign - this was a major issue. I tried to reach my installer and sales contact to try and get this resolved sooner without avail. 2. The video technology they are developing is expensive and limited.

Vivint sucks. My DVR never works. I hate calling in to request assistance with the non working…read moreDVR because they always have me on the phone for over an hour. Right now the rep Steehen has had me on the phone for 1 hour and 21 mins. I think they keep you on hold hoping that you become frustrated and hang up. I will never refer anyone to the company.