I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Thank you Leon! We were in a bit of a pickle and he came right away and got us in. Leon was so…read moreprofessional. I highly recommend calling him. Who ya gonna call... LOCKBUSTER!

I highly recommend Lockbuster--especially Leon. He was incredibly professional from start to…read morefinish. He showed up on time, kept consistent communication with me, and had such a pleasant, respectful manner. His recommendations were spot on. He suggested installing a quiet lock, and I'm so glad he did--what a difference! A noisier lock would have driven me crazy. The convenience of having keyless locks has been a complete game changer. Overall, the quality of his work, attention to detail, and customer service were outstanding. I would absolutely use him again and highly recommend him to anyone looking for reliable, knowledgeable service.

Jamie, the owner is incredibly knowledgeable of the latest technology to protect your home and…read morefamily. He's very patient in his explanation of what each product does. His prices are very competitive and service has been terrific. Would not hesitate to recommend him and his company to anyone at any time.

From the owner: Central Tech LLC is a family-owned, full-service security and low-voltage integration company…read moreserving Long Island and NYC for over 30 years. We specialize in security camera systems (HD & 4K), burglar and fire alarms, access control, intercoms, gate systems, and network infrastructure for residential, commercial, and municipal clients. We design and install custom, user-friendly security solutions using top-of-the-line, NDAA-compliant equipment, including mobile CCTV trailers for police departments, construction sites, schools, marinas, and special events. Whether upgrading an existing system or securing a new property, Central Tech delivers clean installations, fast service, and long-term support.

Security Camera NY was the first company to contact me on my latest quest (I've been researching…read morefor 4 months) for a security camera installation. Grace (who answered the phone) was very knowledgeable about what I wanted and arranged an appointment at my convenience. Avner came to survey the areas I wanted for camera installation. He answered all my questions in a professional and experienced manner. He described what options I had in terms of wiring and recommended the best area(s) to place the security monitor. Avner was also the first person who provided a quick written estimate that included the brand name of the merchandise he was planning to use. Grace called later to inquire if I had any more questions about the installation. The price quoted was affordable and within the range I had been quoted by other companies. Based on the quality of customer service I had received thus far, I hired them to complete the job. Avner and Hugo exceeded my expectations on the day of service. Hugo worked tirelessly all day to install the required wiring and cameras. It was very important to me that the wires would not be all over the place as I had seen on many security cameras' websites. Hugo DID NOT disappoint. He surveyed the areas where the cameras were to be placed, and contemplated the best way to install them with a minimal use of wires and be inconspicuous. Avner connected the monitor to the DVR and explained its use in layman's terms. Hugo was very accommodating and would not leave until we were 100 % satisfied with the installation. Moreover, the cameras that were installed provided a clear crisp picture. I find the Security Camera NY was very efficient and thorough from the initial contact to the completion of the job. A year's warranty on labor and parts, free training and support is included in the price. The installation includes a connection to Internet they may be remotely viewed from any PC and any smartphone. I would strongly recommend you hire them. You can't do any better than Security Camera NY.

Avner and his team are very professional. He came quickly to provide a quote to install camera and…read moreintercom, while I change a few things back and forth, he was very patient and adjusted the quote multiple times and provided advice on what is best for our purpose. He also arrange for installation quickly. The team showed up as he said first thing in the morning and worked until 4pm in the afternoon. The wires were run neatly, the team knew what they were doing. So far I am pleased and glad I chose Avner.

From the owner: Hello we are a Printing Company that can makes Banners, Posters, Decals, SWS Signs…read more Custom Apparel let us know what type of printing work you need and we can see if we can help

Poor customer service, dated technology and inflexible in working with clients. We purchased our…read morefirst home and it had Melro equipment already installed so we reengaged with them so that we would not have to go through a new installation process. Worst mistake ever. Once we started living there, we realized that the entire system had a mix or hardwired and wireless solutions, wires stretching through our house and big white boxes sitting in the middle of our windows. Our basement and garage ceiling is a tangle of alarm wiring. There was also 4 different "Melro" boxes in various closets in our house and 2 on the outside. Only one was still relevant, which indicates to me when Melro came to "upgrade" the system they never took down their old equipment, or put things back in the same place, instead continued to drill more holes through walls, window panes and sills and molding. Our house is basically a museum of Melro equipment. Top all this off with the alarm going off on its own and we were frustrated. The last straw was when the batteries started to go out on the "white boxes" that let us know when a window is opened. Over the next few days the dying batteries would set off the alarm in the house between 1AM and 5AM to let us know it needed a new battery. With a 2 and 4 year old at home, this was not a peaceful event. Then, we had no clarity on which of 32 white boxes were losing battery. After calling 3 times to Melro, they still didn't know which box it was to tell us which one to replace. For a $180 they would happily come and change all the batteries for us. We are now in a heated debate on cancelling our 5 year contract. Ron (owner) and his office staff are combative, defensive and not helpful. When I called (again) the 2nd morning of our midnight alarm awakening, his staff never apologized and never asked how they could help. I asked how I can cancel my contract and they said "you cant do that." And now we continue our heated interactions. Melro would not turn off the system to stop the alarms so we uninstalled it ourselves (they did offer to come and do it for $180) and now have boxes of antiquated equipment and ongoing discussions on ending our contract. The last invoice they sent to terminate the contract included an extra year of charges, when calling to explain there was an over-calculation by a year, I was told by the office staff after several interruptions, "to do the math." After several more minutes, she finally acknowledged that her math was incorrect. Stay clear of this one and hopefully we will be able to sever our ties soon as well!

My husband and I just utlized True Defense Solutions for a security cameras install at our…read moremultifamily apartment building. Andrae 1st met with my husband for an in-person consultation and then he provided us with several options. We could have used an old video camera system with some new additional cameras or we could go for a complete security system upgrade. After discussing the pros and cons of each with Andrae, we opted for a complete security system upgrade with new cameras and monitor system. We had a total of seven cameras installed. Andrae and his team installed all of our cameras in one day. We can now view our property LIVE via the security camera app Andrae helped us to install on our phones. The service provided by this business was great. From our initial phone call, to the in person consultation, to the camera installation day, and finally wifi internet connection of cameras with FiOS service. Andrae is very professional and we highly recommend him!

Let me start by saying this is the most reliable and honest security company I have ever…read moreencountered, Andre is a very stand up person, he is nice, fair, soft spoken, on time and will negotiate a very fair price, and does absolutely the best work ever, I highly recommend True Defense Solutions for all your security needs, I promise you will not be disappointed or discouraged, I was skeptical because I found this company on Yelp, best decision I ever made, now, I also have a very reliable security team for all my security needs, Thank you Andre, as you have made me and my husband true believers in honesty and integrity, it is our pleasure to have met you and used your services, I wish I could give far more than 5 stars. Thanks M & J Holland