I was calling around just to get a mechanical key copied and the owner, forgot his name already, gave me a price that was fair for his time which I completely understood. What I was not expecting was him telling me to go to a place like ace hardware that would do it for 2 bucks or even go to his competitor in Sunnyvale/Korea town. Honest man and very grateful on how he handled the situation. read more

We called on Adam to help my octogenarian mom out with a broken deadbolt. Just over the phone, he got a really good sense of what was going on, offered a few solutions and then we scheduled a service call. We are going with his shop to do the work and I'm very impressed with his customer service. I'll update for sure after the job is done! read more

Great locksmith shop. I have used them in the past. Today I needed two keys made properly because the ones made at Home Depot didn't work! In and out with perfectly made keys in 5 minutes ! read more

Andy is great. I reffed a football game, went out to eat, and got home at midnight to a door that wouldn't open. After trying myself, I called Western and he was here in 15 minutes. He did exactly what he said he'd do. Thank you Andy! I hope I never need you again, but if I do I'll call Western. Every time. read more

Fast service with good friendly staff. We got locked out our own master bedroom and they sent a locksmiths very quickly.

Great service! Quick response and very good value! Highly recommended to anyone who need the service.

Our garage opener broke, and we were locked out with two kids right after school. We found this business on Yelp and called for help. Luckily he was nearby and arrived quickly, assessed the situation, and walked us through our options. He helped us get back in quickly and found the least intrusive way to do it. I was seriously considering booking a hotel for the night, but thanks to his help, we were back inside in no time. Quick, professional, and super helpful in a stressful moment. A total lifesaver! Extremely grateful and would absolutely recommend. read more

How often does someone who's never even used a particular business give them a 5-star rating? Well, here's one right now! My doorknob suddenly died today, and I went to my local hardware store to buy a replacement. The store told me that they no longer rekey new doorknobs, so I'd have to seek out a local locksmith. Since I live in Sunnyvale, I decided to call Western Locksmith. Not only did they answer the phone right away, but the agent (I wish I'd gotten his name) was so helpful, he spend nearly 10 minutes on the phone with me providing step-by-step instructions for me to rekey the doorknob by myself. How wonderful that a local business still prioritizes excellent customer service over short-term profits! If I ever really do need the services of a locksmith, there's no question in my mind that I'll call Western Locksmith. read more

Total disappointment with Western locksmith! I had old metal door handle which did not open the door smoothly. I called several locksmiths, which offered ~200$ to replace new one. Andy from Western Locksmith also responded and promised to fix it without replacement. He spent 40mins and did some minor adjustment, then charged me $200! Few months later, the door handle failed again. read more

Been trying to get a spare motorcycle key and couldn't find someone to do it. Especially Home Depot or Lowe's. My man over here answered quick and told me over the phone he can do it. Within 5 mins I got the spares re cut and was even told if they don't work, bring the bike and he'll work on it again. There was no need. I got home and the spares worked even better then the original! Come here if you need help, he knows exactly what he's doing! 2006 CBR 600cc read more

I needed a jimmy-proof lock replaced. I called and sent pictures to several locksmiths, and none of them wanted to deal with an unusual job. Andy was the only one who wasn't intimidated. He responded promptly and replaced the lock. It wasn't an easy job, he had to trim the door opening to accommodate the new lock, but it works perfectly. I am a happy customer. read more

Did an excellent job with a security door lock. Very complex mechanism. He was able to fix, albeit we had another system in a box that he could harvest off. read more

Western Locksmith - Lock with anti-tampering device built in - Keys & Locksmiths Near Me - Sunnyvale, California

Needed a second key fob for my car. Andy gave an estimate on the phone. I brought the car in and he cut, programmed and set up the key perfectly in about 15 minutes flat. Tested it thoroughly, had me test it a few times. Final price was exactly the same as the estimate, and was the same as a few quotes I'd gotten. No complaints, would definitely use his services again! read more

Give Andy a call! He's easy to work with, very helpful, and prompt. If you have any problems at all with keys, locks, etc., he is your guy.

Needed a spare motorcycle key made & after being turned down by several other places, this was the place that would do it. Fast & easy at 7pm too. read more

Western Locksmith saved my bacon! Got locked out of my house, thought I was really stuck as this happened to our daughter at our house a couple years ago and another locksmith had told her our locks were 'unpickable' (she ended up getting in through a window). So, I called Western Locksmith, expecting they would tell me the same thing. Andy arrived promptly and was able to get my door unlocked with no drama. Super nice guy as well. Next time we need a locksmith we know who to call! read more

I was referred to Andy by another locksmith. Andy responded within minutes of my initial call. I sent a photo of the issue with my door handle and he was able to talk me thru the problem and got it working without even having to come by. I will eventually need a new door handle but for not it is working. I would highly recommend Andy and will call him again when the door handle eventually gives out. Two thumbs up read more

We have had issue with one of the doors for a retail site we own and western locksmith has always been there to save the day. They are knowledgeable, responsive and fairly priced. Highly recommended! read more

Super helpful. Needed extra key fob for 2 cars. One needed laser cut for inside. They let me bring my own blanks. Had an issue with one fob for the Nissan, but other locksmith came over to help (which was kind). Something they had seen before with after market fobs. All good. Appreciate having a local business. read more

Called via Yelp review. On-time and knowledgeable. Appreciate his services during a lockout situation.

I have been meaning to get my front door lock fixed for years, but never got around to it. I called Western Locksmith and Andy was here within the hour. I called, he was able to come over w/o scheduling an appointment, he did the job, my problem is solved. I will not hesitate to call these guys the next time I am I need a locksmith. read more

I was looking to have an spare Transponder Car Key for my Honda Odyssey and my friend Marc send me to Western Locksmith in Sunnyvale. That was the right place! Andy has the best attitude, knowledge and professionalism, plus the patience to accomplish the task and to solve any challenge that might come up. I'm so grateful. HE DID IT! Thank you Andy. Many Blessings! Dj read more

Needed duplication of a key which I found out was hard to match. I sent a picture of the key, and was told to come on over. The new keys work! Thank you! read more

Incredibly responsive and helpful! They were able to come within 30 minutes, and asked enough questions when I called that they were able to quickly solve the issue when they arrived. read more

Forget the gentleman's name now. One day my doorknob breaks and I can't get into walk-in closet. I literally spent 8 hours trying to open the door with breaking it. After the 1st day I was ready to break it open but wanted to get a professional opinion. The gentleman told me I did everything correctly and that next step would be to break the internal mechanism drilling into the metal. If he were to come out, he'd have to charge quite a bit so he encouraged me to go at it and gave me a couple of pointers. After another 3~4 hours of drilling out the screws...didn't have the right drill but which took longer...I was able to break the old know and get into my closet. Holy Molly. Thank you if I haven't thanked you already, good sir. I would imagine he can help anyone with lock issues and provide you an honest quote. read more

Fast and good service good price. Andy showed up right away and made a spare key for me

I had a deadbolt lock that no longer accepted the key. I placed a call to Andy and over the phone he immediately diagnosed the problem. One quick spray of silicone did the trick. I was sure I was going to need to get the lock rekeyed. Saved me time, money, and hassle. He was just so pleasant over the phone and knowledgeable! Thank you Andy you are the best and I will recommend you in the future. read more

I usually don't write reviews but I have to give Andy 5 plus stars. Our family just got back home from a trip and we couldn't find our house key. We called Andy at 9 pm on a Friday night in a panic and he picked up our call right away and was quickly on his way. But then we found a spare key! When we called him back, he told us not to worry and that he would just turn around. He is a class act and was very professional and knowledgeable as he walked us through our options when I first called. We will definitely use his services in the future! Thank you so much Andy!!! Our community is a much better place with professionals like you! Thank you again for your willingness to help us out today! read more

What can I say? I needed a Volkswagen GTI key cut. I talked to three other locksmiths to obtain services. All three blew me off. I waited 2 1/2 hours for one guy. I even called Capitol WV and they couldn't help me. Called Western Locksmith and spoke to the owner Andy. He is a great guy. He had me meet him at his new shop in Sunnyvale. Made the key in a few minutes and had me test it. He even let me watch the key get cut on the cool little laser guided cutter. Andy is a true craftsman and can even make keys to match locks even if you lost the key! Definitely will be using him again for any house, business or car key and lock services. read more

They responded super fast and were home in an hour. Our bathroom door latch had got jammed from the inside (luckily no one was stuck). They had to drill and break the lock open. I am appreciative of the quick service but I am still a bit stocker shocked from the price quoted. Most other lockssmiths offered a flat $150 but western locksmith charged me $350. :( the excessive price tag left me feeling not to go back to them in the future. read more

Andy is a fantastic person ! I lost the key to my room door, did not have a spare, so I planned to rekey the Schlage lock. The rekey kit that I bought did not have much info on how to do it, YouTube provided some, but I was not sure that I had all the tools and knowledge to do it. I called Western Locksmith and Andy was extremely helpful to provide more info. He went over all the steps to do it, specified the "watch-out-for-this" tidbits, and even referred me to a nearby locksmith in case I ran into difficulties (Andy is on the road most of the time). How often do you get this kind of service from someone you never met before? Andy could have told me to remove the lock, bring it to him, and charge me for his work. Nope, he was just a heck of a nice guy and spared this retired person from spending a chunk out of my Social Security check. Hip Hip Hip Hurray for Andy! When you are in key/lock trouble, CALL ANDY AT WESTERN LOCK SMITH. read more

Well deserving of the great reviews. Andy called when he said he would, came when he said he would, changed my front door knob which needed to be done for several years running, put up with my less than stellar housekeeping and really knew his craft. He was in and out within an hour and I was very happy to pay him. Well worth the money for the peace of mind. read more

OMG, the only locksmith I've talked to who knows Pella door latches. Not only that, but he was so patient and problem-solved on the phone with me step-by -step in clear detail. And fixed the issue! Saved me at least a $200 repair trip and time! Will definitely be calling Western Locksmith from now on for all my locksmith needs! read more

We were left out of the apartment. The locksmith came super fast and got us in quick.

I bought (3) separate boxed Schlage locks from Home Depot which according to the box were all keyed identically. Low and behold, 2 of the locks were keyed the same, the 3rd lock was keyed differently even though the box showed it was correct, and the packaging had not been tampered with prior to me buying the items. Since I want all of my locks to be keyed the same I called Western Locksmith. Andy answered the phone, and was very warm and welcoming. Less than an hour later John came out and re-keyed the locks for me, and made new keys in record time. Very happy customer here. read more

I'm just re-reading my review from 2013....the first time I met Andy. Six years later....I am still calling Andy for all of my door lock needs! Andy and his son, John, are wonderful....polite, professional, efficient, thoughtful, knowledgeable and highly skilled. In the last six years, I've locked myself out five times. When Andy is available, he is able to help me get in quicker than any of the other locksmiths (we have a very old and durable Schlage). It takes Andy about 5-10mins. Several of the other locksmiths took up to 1hr to get my door open and one even said he will need to break open the door soon. During my last (recent) lock out, luckily, I was able to reach Andy. After he opened my door, he helped me think of creative ways to change my behavior. We came up with a solution that worked! (I have a front door that automatically pulls shut. Andy suggested that I leave the bottom lock unlocked and use my key to lock the deadbolt. Genius!). Unfortunately, this solution of always using a key drove my husband nuts. My husband has been asking for a smart lock for years and I've always refused. This time, I talked to Andy about the different options, learned about the pros and cons of each smart lock, and we (my husband and I) called Andy back to install a smart lock. Without prompting, Andy also offered to make me copies of the key for my new lock. I also want to add Andy fixed our two bedroom doors. They were not closing after our bedrooms were re-carpeted over six months ago (the doors were getting stuck because the new carpet was thicker than the old carpet). It's so nice to have bedroom doors that close again. With Andy's creative problem solving, patience to educate me, I wonder if he's trying to work himself out of a job. He is my go-to locksmith. I would highly recommend Western Locksmith to everyone! :D Thank you Andy!! read more

Hired Andy 3 times for business needs and very Happy with his service. I would highly recommend him for all your Locksmith needs. This last time he was able to come in and at the last minute take care of an urgent rekey w/ new keys for 15 office doors. He is professional, fast and friendly! read more

Was able to respond to my emergency call within a reasonable amount of time given my call being during rush hour traffic. Was able to get me into my residence without having to drill through my lock. Called another vendor prior and the guy wanted to drill my lock. Beware of those scams. This business is honest, fair and does quality work! read more

I urgently needed to rekey my door, called Andy around 9:30pm and he was able to re-key my front door and make extra keys within an hour of calling him. He charges a very reasonable price, friendly, professional and got it done quick! He also advised on a keyless bluetooth lock for my iPhone and I would definitely hire him to do the job once I'm ready. If it's not installed correctly, the tiny motor could stop working, which is actually what happened to my Kevo, plus Kevo is a piece of crap too. I know the Schlage he recommended is the same bluetooth lock my dev manager just installed too, so Andy is very knowledgable. Thanks so much Andy! read more

Best lock smith ever! Andy is the most knowledgeable and skilled. He was the only expert who could figure out our complicated family room door, when the lock was broken. Andy was so nice to show me how to use the lock several times. Andy also made a perfect key to open up our small side door, so that we didn't have to change the entire lock. We will definitely recommend Andy to all if our neighbors. read more