First of all I would like to thank Sandra, Tom & staff of Western, my wife accidentally broke a ceiling panel while cleaning it. I knew that it was a custom size since I bought some before from a company that is out business, I tried several other companies but could only find ones out of state and the shipping cost alone was $60, but when I reached Western, Sandra was very sympathetic and accommodating, she said that she would cut a custom size from stock that they had and would be ready in 1 day. I picked it up the next day and it was perfect and most importantly, I saved time & money, Thanks again Tom & Sandra, I will definitely be using them in the future. read more