This has to be one of the worst places I've ever stayed. Upon arriving, my wife and I went to the office which had a really bad smell (as if a skunk died in there). As my wife didn't wish to get a refund, when we went to our room, it was ok at best. The AC unit was on, but the room was hot. After a day at Sequoia National, we came back ( about 3-4 hours later) and the room was warm. We went to dinner (see that review) and upon arriving at our room, it was now almost cool. By morning, it was finally cold. To yourself a favor, avoid this establishment if at all possible! It's just not worth the money! read more

The room was very dirty no toilet paper no soap or shampoo, the AC was not working lots of bugs was not able to sleep because of the heat. Very expensive almost 300 dollars. I think they need to have someone to make sure the rooms are clean. Very very bad experience read more

Worst hotel experience of my life. I genuinely would've been more comfortable sleeping in my car. Hair on the bathroom drain, stains on the sheets, 3 roaches dead in the corner, and don't get me started on the smell. The food taste like poo .. i think they may have used their dead employees as breakfast. The pillows were flatter than pancakes, which somehow were still better than the pancakes they served. If i could leave 0 stars i would. Stank hotel. read more

The condition of the property was unacceptable. There were bugs throughout the room, and the restrooms were shockingly filthy. The lack of cleanliness made me question whether basic sanitation standards were being followed. It was impossible to feel comfortable knowing the facility appeared so poorly maintained. To make matters worse, I was hit with a charge that I believe was unauthorized. Instead of addressing my concerns professionally, I was left feeling ignored and taken advantage of. That experience overshadowed my entire trip. The saddest part is that this wasn't just a bad hotel stay--it ruined what was supposed to be an enjoyable experience. I left feeling stressed, frustrated, and disappointed rather than refreshed. The excitement I had before arriving was completely replaced with regret the moment I checked out. I cannot recommend Western Holiday Lodge to anyone looking for a clean, welcoming, or trustworthy place to stay. Based on my experience, I would strongly encourage others to look elsewhere. read more

Literally disgusting. HUGE spiders in our room, and the place was absolutely filthy. National park bathrooms are cleaner. I thought "okay this place has bad reviews but as long as its clean its fine I'm just going to sleep there". No, I would have rather camped, and I hate camping. Staff was rude and literally looked at the disgusting bathroom and said "what, it looks clean to me!". DO NOT STAY HERE - seriously. read more

The room is awful, I even wore shower shoes in the shower. It's 100* and the AC my room barely works and I'm sweating and it's almost 10 PM.. The pillows are disgusting and the furniture seems dirty too. The treatments do not cover the entire window so there's light and heat blazing through. Sadly, the only nice thing I can say is the staff was friendly. read more

Horrible stay, wouldnt wish this place on my worst enemy. Extremely dirty; semen on sheets, bed bugs, blood stains on wall. Management will try to frame you into unauthorized transactions in regards to hotel room post conditions. Utterly amazed how this hotel is still in service read more

We booked this hotel at very last minute for our road trip to the Crystal Cave in Sequoia National Park. I can't complain for the price we paid. It provides free parking, complimentary breakfast and free wifi. Of course, it can be a bit cleaner and more neat. Overall, great location and good price. :) read more

Western Holiday Lodge - Hotel room - Hotels Near Me - Three Rivers, California

Terrible experience, especially for the price we paid. We were traveling with a small child and booked this hotel at the last minute due to very limited availability in the area. Under normal circumstances, we would not have chosen this hotel, but unfortunately we had no other options at the time. Thankfully, it appears that the bed where our child slept did not have bed bugs. However, the bed where my husband slept was infested. The room itself was in very poor condition: dirty mirrors, stained chairs, and everything looked extremely old, worn out, and neglected. The overall level of cleanliness was unacceptable. My husband was bitten multiple times during the night and had a severe reaction. Unfortunately, the bed bugs appear to have traveled home with us, and we are now dealing with an infestation in our own apartment. This stay caused us significant stress and additional expenses. We do not recommend this hotel. read more

See all

DON'T stay here!. We paid for the best room here with Delux King Room for $279 a night!...it was the worst hotel (they should have called it a Motel) that I've ever stayed in even comparing it to a 3rd world country!. Bed is hard as a rock, pillows are not regular pillows (it's stuffed with rags or something), bed bugs, towels are thinner than my own cleaning rags and don't absorb water, clogged toilet with no fixing, non existent breakfast buffet and many other horrendous things. The room is non refundable for a reason so no one can back out when they see the room. If I could give a 0 star, I would have! read more

We got stuck with this place through Travelocity! The pics made it look decent. Let me tell you what was wrong...Everything! Customer service was terrible! The front desk lady wouldn't even talked to me until check in time at 3PM. I mean literally pointed to a sign and said , 3PM! Appearance was awful! This place looked like bedbug central. Pool was green. Stay here if you want to get murdered in the middle of the night! Beautiful scenic background but that was all this place had to offer. Canceled our reservation but due to Travelocity rules had to pay for one night! read more

They don't come back on the line when you call the charge you for the first night even if you cancel 5 min later AND paid the $25 on booking.com for insurance so you CAN cancel without charge.....I cancelled after I heard of all the BED BUGS that people complained about!!!!!! read more

Pretty bad. Spend the extra $40-$50 and stay somewhere else. Desk staff was barefoot with a man lounging on the couch with no shoes in lobby. Assigned room wasn't cleaned so went back to desk for 2nd try at clean room. Beds lumpy. Shower had a few body hairs and mold around floor. Ice cold hot tub . I would not stay here again especially considering the price read more

-Most importantly, the mattress was quite bad. Hard and springy, and sloping down on the sides. -We paid for a queen sized bed but they gave us a full-sized bed, which is 6 inches less wide -Found several bugs in the bathroom -Continental breakfast left something to be desired... they did have a waffle machine, but they didn't seem to replenish anything, so 60 minutes into the 90-minute breakfast period, there was little left besides coffee, bread slices and apples -When we first turned on the heater it smelled like burning hair -Never got our TV to work. It was stuck on the menu page even after pressing every button possible. We asked staff from the office to fix it or replace the remote. Took them a long time to show up, then they took a long time to "fix" it using their own remote control, but didn't replace our remote so when we turned the TV back on, it was stuck on the menu page again, so we gave up. Sequoia National Park is beautiful, and this location and price were reasonable, but we'll definitely be staying somewhere else next time. read more

The price is what you pay for, I wouldn't recommend this place but if you're on a budget then booked it.

Water temperature is uncontrollable. Can't shower with it NOT being consistent. Door lock was broken. Bugs were present. I can't continue with more, as I feel disgusted just typing. read more

PLEASE IF YOU READ THIS AVOID AT ALL COSTS THIS PLEASE NEED TO CLOSE DOWN THIER BUSINESS!!!! There are bed bugs all over the bed. Me and my fiancée got bit like insane, thanks God our 7th month old kid didn't really got it or legally I would've do something. The services are totally trash, towels are dirty, and the carpet is filthy. I can't express myself enough, you need to AVOID this place I already reported the incident to numerous agencies, this is NOT okay. read more

Western Holiday Lodge - Bed bugs bites from the hotel, also on my fiancée arms and legs and mine too - Hotels Near Me - Three Rivers, California

We stayed here a few weeks ago. I was very leary due to all the negative reviews but I found the motel excellent. (Yes I call it a motel rather than a hotel) The rooms were very clean, sheets fresh, multiple USBs , and updated decor. Housekeeping requests were answered quickly. The pool is used by families and a pool man comes every day. There were no bugs; maybe it was the time of year. Every morning a free breakfast of warm waffles, cereal, toast, fruit which was tasty and well liked by the guests. The river cannot be seen but is a 5 minute walk and it was beautiful. Town with multiple restaurants, groceries, and gas stations is a few hundred yards away. The water was hot and our air conditioner worked well. (I will say I was in the lobby one morning and a guest was vigorously complaining about their nonworking AC as they were about to go somewhere else the preceding evening but were told "just 30 min more," "just an hour more." Nice ground and play area for kids. Very close to Sequoia Park entrance but leave by 8 or 9 or expect a waitline of more than 45 minutes. I would recommend. read more

My parents are senior citizens and survivors of the recent Eaton Fire. The Night before their stay at this hotel, a wildfire started nearby. This fire (the Saddle fire) was about five miles from Three Rivers, active for four days, and burned 206 acres. It also closed the nearby highway for most of the day that my parents were supposed to check in. When my parents called to request a refund, the manager claimed to have no knowledge of the fire and said they should call the local fire station if they were so worried. My parents were understandably very concerned about driving toward another wildfire, so they chose not to go. When I called after the fact to request a refund on their behalf for their two night stay and explained my parents' situation and recent trauma, this hotel refused to refund any of their money. To put this in perspective, the hotel I was supposed to stay at in the same town at the same time sent me a message hours after the fire started to offer a full refund. Shame on this hotel. My parents have been through enough. If you care about victims of the recent LA fires, I suggest you not give this hotel your money. Update: After reading more reviews, I CANNOT believe this hotel is still allowed to do business. The people who run it seem to have zero morals. I am SO glad my parents avoided this place! They might have left with bed bugs! read more

The lady at check in was extremely rude. The lobby smelled disgusting! After such an unpleasant check in experience I resumed to my assigned room, only to find dirty walls, dirty floors, towels with someone else's makeup on it, a towel with blood, and overall a not well kept room. I will not be staying here again. read more

We didn't realize we couldn't book at campsites in sequoia same day so we found this hotel late at night. we thought it was a best western. Never again the front desk guy didnt want to honor a price I could've book online we paid $40 more when we got to room there were spider webs everywhere and live spiders too. I went to front desk and the guy came out with a broom and just gave it a quick sweep of ceiling. The rubber piece that goes under door was g and in the of the Night I seen spiders come in the room I couldn't sleep, the bathroom window was packed with spider webs, there was trash on bathroom floor earrings back cover which told me it was never swept for next guest. I seen dead bugs all over the room it was until the morning e we noticed how filthy the hotels is. Front office has a strong food smell we will never stay here again very poor quality. I put one star to be able to proceed but it doesn't deserve any stars read more

This is a WORST hotel, please do avoid especially if you have children. They're bed bugs and we got bit like crazy. Feel so disgusting and nasty. I have counted 50+ bites since returning home! This is completely unacceptable. Not only were we staying in a disgusting hotel we've now brought it home with our luggages and old clothes. Now needing to reach out to an exterminator meaning more money and headache. Also, apparently this topic has been mentioned in previous reviews, YEARS AGO. And they chose not to addressed it. I will be contacting the health department. PLEASE STAY AWAY FROM THIS HOTEL, THEY NEED TO CLOSE DOWN THEIR BUSINESS. read more

Western Holiday Lodge - Bed bug bite - Hotels Near Me - Three Rivers, California

Bed Bugs. 11 o'clock at night and I'm seeing bedbugs all over the bed. Taking my belongings and getting out of here Would rather sleep in my car. Do not stay at this place. read more

DO yourself a FAVOR AND AVOID THIS PLACE! It started off with the front desk girl at check-in being rude and impolite! She refused to let me know where we would be staying ! She Gave me a room with bed bugs and dirty linen ! The floors were dirty and practically no water pressure to take a shower ! THE ROOM SMELLED OF URINE ! I can see why they make you sign a NO REFUNDS disclaimer at check -in ! My Wife didn't sleep all nite from being attacked by bed bugs ! So much for having a great time at Sequoia! The front desk lady with 1 tooth at checkout couldn't care less about my concerns. And informed me that the "Manager was unavailable" I will be contacting the health department on this dump! They owe us a refund for the two days we did t stay there ! COMPLETE DUMP! read more

Western Holiday Lodge - The filth on the floors ! - Hotels Near Me - Three Rivers, California

See all

The room was clean and the mini fridge cold. We were able to check in after 11 pm. Unfortunately, the bed was hard. The water for our showers never got hot or even lukewarm. read more

This place is a DUMP!! Overpriced for what you get. We were in King Suite room #52. It's a ground floor room and dog friendly. Room is spacious but the decor was terrible. Needs updating for sure. Could use a coffee table and another lamp as it was dark and dreary. Called the front desk asking for another lamp BUT no one ever brought one. The walls and baseboard need to be wiped down big time. Grout job in bathroom was lousy, I could have done a better job than that. Had to ask for more towels, went up to get them from front desk. Towel rack was flimsy and felt unsafe like it was going to fall off the wall. Patio was FILTHY!! Needed to be hosed down badly. Grass outback was very dried up and unkept as well as weeds full of goat head thorns, which is awful for anyone but especially if you paid $35 a night extra to have your dog with you, you can't even walk them around and potty them due to thorns. The trash dumpster was overflowing. Owners need to pay the extra for more dumpsters in order to keep up with the trash guests generate. In addition dumpsters need be inside an enclosure as no one enjoys seeing and smelling garbage. The pool had a lovely murky green tint to it. Saw some guests in it but no way were we drawn to taking a dip. OVERPRICED for what you get, even though its the most affordable in the area not worth it. Next time I'll pay more and stay somewhere else. Only thing positive I have to say is its in a great location and the bedsheets and towels were clean. Two thumbs and 1 paw down on this place! read more

See all

This hotel is gross. We paid $280 for one of the nicest rooms and it needed to be cleaned. Dusty. Towels are dirty and there was long black hair on the bathroom floor and door. Shower has orange residue in it. Door is water damaged. Cobwebs on ceiling. Stay somewhere else. No free breakfast like sign says. read more

Avoid like the plague. Overpriced and a filthy. The room hadn't had any AC running when we arrived, so the room took all night to cool down. So hot and the room was extremely dusty and dirty. Also, the balcony in our room broken so if you leaned against it you would fall off the second story. This hotel is a scam and charged us 250$ to lay awake all night in a hot hot room. read more

No people skills from reception desk . Only asked for payment method no welcome no description of property or amenities . Room heater did not work Hair dryer did not work no breakfast or coffee lobby locked up while staff sleeps in . Room service was performed daily location of property is nice , prices were reasonable . read more

Would not recommend this place at all. We were scammed the rooms were so disgusting dirty, the bed sheets had stains, behind the bed were dead roaches. We were not given towels when we asked for them they were filthy. We confronted the owner about the stained sheets and the filth and he denied everything that was clean and that he clean the room for us, and change the sheets and that he can't give us a refund. To top it off we had one room with no working toilet and it took about 5 hours for them to fix the toilet. It was just a bad experience and they charged us so much. The reviews from this place is so true it's a horrible place. Please do not stay at this place the service, the stay is horrible and the owners are horrible you can tell they are money hungry at this place. Horrible place! read more

Western Holiday Lodge - Dead roach behind the bed - Hotels Near Me - Three Rivers, California

See all

I just left the place! AVOID! I know price sounds reasonable for a trip to sequoia but avoid it! There are roaches, spiders, bed bugs! Boyfriend had about 50 bites all over his body. Also only 3 channels on the TV? Horrible! HORRIBLE. read more

Western Holiday Lodge - Bead bugs from western holiday lodge at three rivers. - Hotels Near Me - Three Rivers, California

Western Holiday Lodge Three Rivers was the worst customer service experience of my life. The staff are not only deceptive and uncleanly, but also undermining national ADA law. My fiance is paraplegic and uses a wheelchair, so I booked an accessible room with a wheelchair accessible bathroom on Expedia. Immediately after booking, I called the hotel to confirm the ADA room. I spoke with the manager (I believe his name is Jay). He told me the room was accessible and that we would have access to a handicap parking spot as well. This was in March. Ten days before our trip, I called the hotel again to confirm the ADA room (and to ensure the hotel was still operational during the pandemic). Again, I spoke with Jay. Although he rushed me off the phone, he confirmed our booking and the ADA room. We arrived at the hotel on August 14th. While my fiance unpacked the car, I went to check-in. The woman at the front desk (Maria) showed me the non-stair route to the room before even seeing my fiance (and so, she knew he was in a wheelchair). as she handed me the key, I asked yet again about the room's accessibility. She replied, "It has a shower, so it should be fine." I assumed that she meant there was no roll in shower, but room for a shower chair, which would've been okay (as I added this note when booking). Upon entering the room, we immediately realized that it was not accessible at all. In fact, my fiance could not even fit in the bathroom door. We returned to the front desk. Maria told us that all of the accessible rooms were already taken by other guests, and that my fiance should fit in the bathroom door if he fit in the front door. She said that they upgraded us to a king bed room instead of a queen because it is bigger. She said we did not book an accessible room (lies) and refused to admit that there was a man who worked there that I had confirmed with (Jay, who did not show up til the next day). After going back and forth, we discovered that they DID have an accessible room, but did not want to show it to us because it cost more than the room we booked (two beds vs. one bed). Finally, she showed us this room. The bathroom was accessible. They gave us the key. We thought everything was fine from there, but they intended to CHARGE us an additional $450 for three nights in this slightly larger room, even though it was their fault for overbooking the smaller ADA rooms. We refused and had a local Sheriff come to witness the exchange. Although the Sheriff could not legally intervene, he tried to get Maria to compromise by letting us have the ADA room we were confirmed to have. She refused. The Sheriff found us an ADA room and got us a discount at the Comfort Inn down the street (we would've looked elsewhere for a room ourselves, but were told by Expedia everything else was booked). The Comfort Inn was only available two nights, so we were forced to stay at the lodge for one night. Maria promised that my fiance could use the bathroom in the front office and to give a full refund of the next two nights with no fees. The next day, we were eager to check out, however, Expedia was not able to get anyone on the phone to process the refund. Those CROOKS turned their phones straight to voicemail to avoid giving us the refund they promised. I went to the office with Expedia on hold as they pretended to "fiddle" with their phones to "fix" them. I would not leave, so they finally answered the phone and told Expedia we could have the refund. It was absolutely disgusting to witness. In addition to being lied to, asked to pay more money for being disabled, and nearly cheated, the hotel was disgusting and in terrible condition. Our room had giant black widow spiders outside the door, more webs in the room on the ceiling, and ants in the bathroom. The toilets have such low water pressure, they have signs asking guests to 'not flush' toilet paper and use the wastebasket instead. The mini-fridge had stains from previous guests, the walls were scuffed and dirty, and the floors were warped with water damage. There are only 4 channels of static analog TV and the wifi is extremely slow. They have an accessible lift to get into the pool, but stairs leading to the pool area. The front office has stacks of disorganized boxes and papers. It was a mess, and the staff did not wear masks. Please, do yourself a favor and stay at the Comfort Inn or any other quality hotel in the area. The Western Holiday Lodge was disgraceful. We stayed on 8/14/2020. read more

See all

No question about the price rate being the cheapest among the hotels/lodges nearby but the room & amenities explained why. We were originally assigned to a room which the front desk said overlooking by the river but the moment we went it was dark & gloomy with small window showing a view of dried grass, lifeless trees & rocks with no sign of waters outside. Toilet got no toiletries except with halfway used tissue roll. Had to spray some lysol as the smell was not good at all. Finally we decided to change room which the front desk acted so surprised saying that the room she gave us was the biggest. Honestly, we didn't care about the size but at least a decent one! Another room was offered located at the second floor overlooking the swimming pool & playground. This time the atmosphere looked better yet the lighting was not sufficient with one lamp broken. Restroom/ shower room had very low pressure of water that could suddenly get hot or cold once another user from other unit uses it. Pillows & bed sheets didn't smell fresh so we were skeptical of using them during the night. TV channels were only basic with bad signals so I ended up using my phone & laptop. Our two nights of stay were very stressful & failed to get straight & peaceful sleep mainly caused by the old, noisy & erratic air condition dispensing either an extremely cold or no air at all! To spend wisely is crucial nowadays but to suffer from practicality is stupidity! Learned my lesson! read more

See all

My girlfriend and I's first trip to this national park. Sequoia National Park. Drove from San Diego. The place itself, is okay. Right off the highway, nice view, and affordable. But? They need to hire nicer staff. We arrived on a Friday early morning. Around 3am. I felt bad for waking up the hotel manager, an older gentleman, that was definitely asleep. However, he was very helpful and kind. We got our room. Despite the bugs living and dead, right outside the door to our room, the room was okay. No good tv. But, when you're on vacation, you shouldn't be watching tv. That's besides the point. This hotel was close to the National Park, and other stops. It's definitely not the best, but, it's affordable and close to different spots. The only complaint? Is if you end up having to deal/talk to, a middle aged woman of Indian descent (India, not Native American). No. I'm not racist. But she never gave her name. And wasn't helpful, or courteous. She acted like helping us was more of a chore, than her job. And no, we didn't ask for anything out of the ordinary. Just basic information. Seeing as we have never been here before. So long story short, if you want a cheap room, close to where you want to go, stay here. Just remember, she's not friendly at the office desk. And doesn't have any answers to your questions or concerns. She's just kinda there. If it wasn't for her, we would give this hotel a 3*. Which is better than 1*. Hopefully management sees this, and gets someone more friendly and knowledgeable. But who knows. read more

Only came here because it was our only place to go for the night. Very nasty and dirty. We stayed in room 56 and the back patio frame is broken. And my kids almost fell to the first floor. Would not recommend read more

This place is a scam. We paid $219.99 for 1 night and we were only there 4 hours due to the room having bed bugs and roaches. They refuse to refund my money and complained about my dogs hair even though they are "pet friendly". Also the pool and jacuzzi are not usable. The pool is half full of dirty water. The lobby had an unpleasant odor. The grass area is full of sharp stickers, my dog couldn't even walk on the grass. Book at your own risk. I only wish I had taken more pictures, but my husband and I just wanted to get the heck out of there. read more

Western Holiday Lodge - Roach - Hotels Near Me - Three Rivers, California

See all

If I could give this place no stars I would, I went up to three rivers just recently,June 9th 2023. When we first arrived I noticed the pool had green water and jacuzzi was inoperable, when I addressed my concerns about the pool water being green the front desk had said the Ph water was still ok and that he just needed to add chlorine. We needed up staying at another hotel just up the street instead where the pool water was very clean. I will never again book a stay here! Don't water your time. read more

BED BUGS!!! Stayed on 8/15 and it didn't take but 30 minutes after trying to go to sleep that I started getting itchy and checked out the bed and found several bed bugs. read more

Western Holiday Lodge - Bed bug - Hotels Near Me - Three Rivers, California

The worst experience I've ever had staying at a hotel! I wish I would've read the reviews before hand. My boyfriend and I booked a room for one night and we couldn't even stay the night we quickly got the next closest hotel. The floors were dirty along with dead bugs all over the room and bathroom floors. What did it for us was seeing live bugs crawling all over the bed. It was the most horrific thing. Almost ruined our Sequoia experience. DON'T STAY HERE! I would give it no stars if I could. read more

This place is DEPLORABLE to say the least. The sheets were stained, the tub looked like it's never been cleaned, the shower curtain was stained, there were dead bugs and a dead rotting bird on the balcony, the shower head looked like it's never been cleaned. The toilet had urine on it and what looked like fences under the seat. The walls and the curtains looked like there was dried blood on them. This place needs a health inspection. read more