All i can say is don't deal with this guys, save your money…read moreThey don't call you back , i had a hat done for 300 dollars it was supposed to be hat call the coach like Tom Landrys ( Fedora ) IT WAS NOT AT ALL !!! they are never open

Bought my last two hats here. Can't find enough good things to say about these folks. Friendly and…read morevery knowledgeable about their craft!

We've never actually visited the Burleson store location, but we had the pleasure of meeting the…read moreteam from C.B. Fincher's at the Stock Show where they had a booth selling Justin Boots -- and the experience was outstanding. Earlier that day, we visited several other booths and honestly felt disappointed. There was very little assistance, and most places seemed overpriced and uninterested in helping customers. Then we wandered into C.B. Fincher's booth and were greeted by J. Morton -- and everything changed. J. helped fit our twin boys and was incredibly patient with them as they tried to figure out what they wanted. He had them try on multiple boots in various sizes and took the time to teach them what to look for in the "perfect fit." He didn't rush them or push a sale. Instead, he focused on making sure they understood the fit and felt confident in their choice. He also made sure we, as parents, were completely comfortable and happy with their selections. The boots worked out great, the price was very fair, and the quality is excellent. What really stood out wasn't just the product -- it was the service. J. Morton was a true salesman in the best sense of the word. It was obvious that he cared more about making us feel welcome and taken care of than simply making a sale. Great prices. Great quality boots. But the real star of this western store is the people. Real quality products and real quality people. We'll absolutely be back. If you'd like, I can also shorten this into a more punchy Google-style review version.

Nice folks, the kind you want to continue to do business with. We'll definitely be back.read more

Walked into the store and was greeted by the staff very polite. One of the store staff stopped and…read morediscussed boots and styles with us which was vert helpful because Im a first time booth wearer and buyer...I figured I give them a try before spending over $600 for some high end boots. Emily was very helpful and knowledgeable about styles and wear. Very helpful! She even showed us this magic boot gadget that will help people like me remove my boots without having to sit everything down and then sit down myself. Strongly recommend the boot remover which also removes other shoes. Love it!

We walked in and received no greeting or asked if they could help look for anything. When I walked…read moretowards one of the workers still no acknowledgment and walked right past me. Even if you are currently with someone, let the other customer know you'll be with them in a second. Any form of acknowledgment would have been super nice. Overall customer service was absolutely horrendous. Products were pretty good.

Dimitri was very helpful with helping me purchase my very first fitted hat for the Chris Brown…read moreconcert. I'm happy with the hat I designed and the customer service I received. Thank you for your help Dimitri, I love my girly fitted!

Never had a bad experience here, customer service has always been good. Brendon helped me with an…read moreexchange I made earlier today. He was extremely polite and helpful. Even the.l gentlemen at the door, broke down all the stores by Lids in the mall. Thanks bunches fellas

I'm so glad there's a Sam Moon in Arlington. I really enjoyed walking around, looking at all the…read moremerch. There's lots of jewelry to look at, there was a handful of people when I was browsing and we all seem to be looking at the same stuff and going in the same direction, you know how that goes. Lol. Hats and Belt were 20% off. I was looking for a Floppy Hat. Sam Moon offers a variety of Hats. Even though Sam has a variety of Hats, I was not able to walk out with one. oh well. One employee was really nice. He helped me get down a Hat that I wanted to try on. He watched me try on the hat and said, I was ready for the picnic. Lol. Hats off to the Woman Customer in the store who showed me how to wear a hat. Check out is right in the center of the store and in the back. There is a bit of a line too. I would definitely recommend Sam Moon. It's a lot of fun, they have good customer service and the prices are competitive too. They have just about everything that you can think of.

I really love this place. You get what you pay for but is is really handy. Some things last and are…read morestill cheap.

I'm a longtime Nordstrom rack fan but no ON athletic shoes in my size so I'm off to southlake…read more Saw other great slip on loafers in great colors but I can't buy everything! I think this location gets shopped out since it's at the mall so I'll pop over to a different location. I need some summer mall walking shoes and hopefully I can get a run in early morning. Nothing good in my size here and I think it's smaller than southlake location but I didn't get that scientific about it

Good sales on ladies clothes and shoes. You have to check the store or website almost daily. Items…read moreare sold pretty quick

We were referred to this store during the "Barbie Movie" phase of the summer. We never found…read moreanything as he changed his mind several times but kept this place in our back pocket! This place is amazing! How is this place not more known?! So for my son's homecoming this past weekend, we instantly knew we needed to come back. So glad we did!! Their selection was exactly what he was looking for and the prices are amazing! Men's AND women's grand clothing! We had to get the pants altered which took less than 24 hours!! Unheard of at our own dry cleaners. He chose a light pink linen type suit for the hot Texas Fall Homecoming activities. He stayed cool and dry! All of the staff we encountered were super helpful and very nice! This store is all inclusive for anyone who just wants to look AMAZING! This place beats out ANY local mall store! Come here first!

I went in expecting resale (nice thrift?) and found an amazing store of all sized suits and…read moreaccessories, down to the socks and cuff links, at exceptional prices with one-on-one assistance. It was like walking into a high-end store, but without the high-end sticker. Definitely will be back.