Had a very pleasant and confidence building experience dealing with Don today at Western Automatic Transmission. Don was great on the phone (I called ahead first to be sure they also work on manual transmissions). Invited mento bring my truck by for a look, after which he would tell me what he thinks needs to be addressed. He isn't far from my Apt. so I headed right over. Upon arrival the shop might not impress most people positively. The place is full of mechanic bays, has a pothole-laden drive, and there's characters of all sorts milling around. ...I loved all of that. :) I was immediately greeted by Victor, a charming and chatty gentleman who might be latin or might be cajun. All I know for sure is he loves two things: people and cars. There was another guy standing nearby. An older white guy, quiet and studying a pallet with discarded transmissions on it. The way he was eyeing them quietly reminded me of how my dad behaves in mechanics shops. I thought he was a customer. Eventually he started soft-spokenly talking to me about my truck. Turned out this guy was Don! We talked through the possible things going on. Then we took a test drive, a fairly long one too, and talked the whole time about everyday life. I really lile Don, the busiest, happiest 82 yr old I've met in a long time. In the end it was decided the transmission is great. I'm going to come back later in the week for them to change the pinion gear seal on my rear differential. If you're looking for a drivetrain specialist you can feel good about and trust, I suggest you at least come out to speak with Don. I'm sure glad I did. read more

They called me two days later and said it's ready, come pick it up! I asked Francisco if he test drove it and he said yes. He lied because, he didn't test drive it because if he had, he would've felt the shaking and rattling under the car! read more

Western Automatic Transmission - Francisco the mechanic jacked up my car and damaged my fender and didn't say anything about it! - Auto Repair Near Me - Los Angeles, California

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Western Automatic Transmission did a great job for us. My daughter lives in LA and I am 8 hours away. When her transmission went out, Don helped me find an excellent low-mileage transmission at a great cost, and he installed it in one day. I hope I never need another transmission, but I will call Don first if we do. read more

Be careful, they don't know how to fix all transmissions and their customer service is terrible. The positive reviews must be from friends and family. read more

Don is the most nice and honest man! You can trust him with your car. I never had tontakey car back because of some faulty! Whenever, I need a transmission I go there. (Kids car, friends...) I refer him to everybody! I highly recommend him! Tammy read more

They never refunded me my money nor did they fix the problem. Just that lie does not escape without being shut down.

The mechanic said I had transmission issues. So I found Don and brought it to him. We drove it around the block for about 10-minutes and he said, this is a differential issue, but you have a Subaru and your differential is connected to your transmission. To replace this with a used one will be about $3000. . . but, this doesn't make sense. You have a Subaru with 60,000 miles, you should google this and see if there is a recall issue. Don was right! I brought it into Subaru and they are replacing my transmission for free! This would have been $8000 to do it with them but Don's advice saved me $1000s of dollars! Thank you Don! read more

Our son's Elantra transmission needed to be replaced. It was so good working with Don. He stands behind what he says and follows through and what he says he will do! Thank you Don and to your great mechanics at Western Transmission!! You guys rock! The car is running great! read more

There's a reason Western has been in business for half a century, They're good! Don is knowledgeable, professional and has a no nonsense approach for diagnosing transmission problems. As a repeat customer, I have had only positive experiences here, whether a manual transmission to the most complex computerized automatic ones. I wish all automotive repair places were like Western ! read more

The vibe is way off. As a car owner for ten plus years; four to ten cylinder vehicles as an employee and as an owner of company, I've had many interactions with mechanics and shop owners of many ethnicities. Not good. read more

I want to thank the guys at western transmission for their great work on my MBZ 300 TDT, after dealing with another shop that couldn't figure out the problem with it, I took it to them, they explained in detail what can be the problem, and 2 days later my car is up and running, very good buy the way, and saved me a lot of money while at it... If you want honesty and knowledge, this is the place to go, I would never consider any other place for any transmission related issues ever!!!! just go straight to western transmission!!!!! Thank you guys!!!!! read more

NEVER TAKE YOUR CAR HERE! I called on the phone to ask how much it would be to rebuild the transmission on an old dodge mini van. I was quoted $900 for a 3 speed and $1200 for a 4 speed. When I drove there the place was a MAJOR DIVE.Very disorganized and filthy Beyond description. (Very scary neighborhood) There was a guy about 90 Year old man (Don)sitting in there cave of an office. I told him I needed a rebuilt tranny. He then told me a rebuilt tranny for my 98 mini van would cost $2100!! THAT IS $900 more than the 5 estimates I've already gotten and almost twice the price I was quoted by his company the same day on the phone. The place was so disorganize I almost didn't walk in. #RIPOFF #Westerntransmissions #DirtyDon read more

Best place I been bought a rebuild kit from them and my truck drives like a brand new car and hasn't failed on me best quality parts and fluids and best for the buck I highly recommend this place nice people read more

After the cool experience I had with them, I told a neighbor about the shop. He had an intermittent transmission slipping problem. They let him know it was just a little low in transmission fluid, but since it was a little dirty, he have them put in new fluid. We were both lucky it was simpler than we thought. But if it were something serious, I don't know of a better place to have things done. And we both wish we had gone there sooner. Too many people just put it off, then it can get much worse, and cost a whole lot more. :( read more

my car had the yellow check engine light on and the transmission felt funny so I went to an auto shop and they announced: it's the transmission, usually it's 4000 but since I'm good I'll do it for only 2k. I asked do I really have to change the whole transmission? but he wasn't even listening. So I looked around found this shop specialized in transmission, I thought maybe they can fix it without changing the whole thing. Don said it was probably and electronic panel and it was going to cost me 200-500$. I was happy because I had already divided the damage by 10. few days later I went back and he said he couldn't find what was wrong, so I worried: maybe my car was unrepairable. Don said maybe it wasn't the transmission and he was going to check the engine. I left my car and 2 days later the problem was fixed: it was something disconnected, I think a vacuum. the best part was that Don didn't charge for all the labor. He said he had used my car for an experiment and it considered it community service. Not only a great job, also good sense of humor. read more

My transmission was shot, and I wasn't sure where to turn. A friend recommended a shop that has been in the neighborhood forever (which is usually a good sign.) I brought my truck into Western Transmissions and they were helpful, friendly, and the price was really reasonable. They even referred me to a shop down the street for a worn tire, and called that shop to let them know I was coming and kind of in a hurry. The older gentlemen in the office are hilarious! Great service and work. read more

Best Tranny Shop in LA! Hands down! I have traveled all the way from the San Fernando Valley to have this shop take care of the transmission and rear end on several of my cars over the years! Highly recommended! read more

These guys are great: Jack was very helpful and kept me up to date on the status of my job. The first time I came in, he didnt charge me for a diagnostic. These guys are out there looking to do things right, not get all the money they can from you. They care about working with their customers and are great! Highly recommended. read more

DO NOT GO HERE!!!!! I went here to get my transmission fixed as well as my tires. Don, the owner, put the WRONG lug nuts on my car with the incorrect key. I tried calling him to fix and he was EXTREMELY rude to me and said "I can't help you. You are wrong." I took to TWO car shops who told me the lug nuts are not the ones for my Lexus. Now I have to pay $150 to get his mistake fixed. DO NOT GO HERE. Horrible customer service read more

Here is a little story, I recently changed out the exhaust to my car. I started getting so many CEL codes and I had no idea where to start. I searched the internet and found Western Transmissions. This was a god send. I had called in and spoke to Jack... it was little later during the day around 5 pm and well it was too late for me to even try and do anything. After speaking to Jack he told me to come in the following morning, I went there around 830 am. Jack came out pulled out the obd2 scanner, scanned my codes looked over my car and just went through the basic things when trying to diagnose a car with a problem He noticed a few of my vacuum lines weren't being held with clamps he was kind enough to give me some and even installed them himself. The problem with my car was my catalytic converters he gave me some advice and since the car is new he obviously told me to take to the dealer and have it checked by them. I can express the gratitude and appreciation that I have for Jack. He isn't one of those "dirty mechanics" you can tell that he has been in the business for many years and has a lot of experience under his belt. He is calm, collected, and trustworthy. When my car is out of warranty I will definitely come to him for my car troubles. How do I know he is honest and trustworthy?..... He did this for free!!... and he denied me giving him anything for his troubles! I tried to give him $20 for 10 minutes of his time and he wouldn't have it. What a great man. read more

Don and the guys are awesome!! They diagnosed a wierd sound my car was making at no charge and gave me a great price on the repair!! The work is great quality! Highly recommend them!! Great costumer service and awesome jobs on the repairs!! read more

Where do I begin. Don from the moment I called was up front with pricing and type of work they did there at the shop. He told me what the least amount expected was for parts and labor and what the worst case scenario could be but he would try his best to do it for as cheap as possible. I had gone to two different mechanics one turned out to be a clown because he "took it to a friend who fixed transmissions" when that mechanic was a transmission mechanic. That was when I decided to go to Don after about a two weeks my car was running smooth with no problems. It has already been 3000 miles and my car still runs like a champ. I will definitely recommend my friends and family to Don. When I picked up my car his mechanic showed me everything he did and showed me the old replaced parts. He also answered all my questions. Thank you Don for your professionalism. read more

I want to give a big thanks to Don and the guys at Western Transmissions.My 2008 Mercury Grand Marquis needed a Transmission rebuild.I brought it in and they got right on it and had it diagnosed and then rebuilt in just a couple of days.My Transmission shifts very smooth like new.Don went above and beyond to take care of me and make sure my car was repaired right the first time.If you are looking for a great shop for Transmission work just come here first.They do things the old fashioned way and take care of the customer.Thanks for taking care of me and my Merc you have a customer for life!!! read more

Don is amazing. He does a very good work with transmission. I had a problem with my subaru cluctch and gave out resulting damage to the input shaft housing. Don is a little crancky, but i guess that's because of old age. I would recomment this guy and place!! read more

Western Transmission has been a stable ongoing business for long as I can remember Don has been a fantastic friend he's like family I've been going there since my first car in 1973 I was 15 years old going to the 10th grade at Los Angeles High School now I'm 63 I live in Nevada I sell used cars all over the country but when I do anything in Los Angeles I leave my cards with Don I come back I get the Fantastic deal great service and I see my dear friend. To everybody in Los Angeles this is Nocky AKA Enoch Lionuniverse. Com. read more

This place is great. They took awhile to find the problem but the price was right. Don has been in the business a number of years. read more

DON'T TAKE YOUR CAR HERE. I had a transmission fluid leak a while back. Shady creepy Don way over charged and the fluid still leaks. This place is a SCAM. read more