Great service and knowledgeable employees! They did not try to take advantage of me for being a…read moresolo girl not knowledgeable about cars & were super nice and helpful through and through.

I spoke with the shop ahead of time and we agreed on $185 total for labor to replace both front…read morelower ball joints and do an oil change. I clearly told them I would buy all the parts myself, including the lower ball joints, oil, and oil filter, and I did. I was only paying for labor. When I arrived, the price was changed and I was told it would be $250, even though that was not what we agreed on. I understand prices can go up or down, but once a price is agreed on, especially after I canceled a different auto body shop, it should be honored. I also have an audio record of the original conversation. The person who did my oil change was very nice and professional, and I appreciate that. However, changing the price after an agreement was disappointing. I came here based on good reviews and recommendations. Keeping your word matters if you want returning customers.

Adam and his team at the Labrea Valvoline were efficient polite and dealt with my problem right…read morebefore their closing hour. wonderful customer service and happy employees! they even checked my tire pressure! great team! thanks Adam!

I decided to come to this location instead of the one I went to before on Melrose. Saved $12…read more Staff was nicer. I kind of wonder if the previous location pulled one on me by saying I needed something when I might not of, but I didn't need to worry about that here. They did mention something about leaking transmission fluid, but when my mechanic checked it out, there wasn't anything wrong, but at least the employees here didn't try to be aggressive in having me take care of something at that moment (and I honestly don't know crap about cars so I don't even know if that is something they would even handle). The wait was a little longer since there were a decent amount of cars in line, and now I can see why. Next time around was with a primarily female staff, and they were a little more insistent on letting me know what needs to be addressed, which I should have made more clear that they didn't need to do so. I just want the oil changed. Overall, this is a decent Valvoline with a cool staff.

What a great guy and shop! My car gives me the feel of when…read moreI first pulled off that dealership lot. I will definitely be back. I was also looking for LA Natives to support. This shop had one thing most auto shops don't, integrity.

Highly recommend! Wonderful staff and service. I needed my battery installed and everywhere else…read morewas giving me a hard time because I have a Ford Escape and some parts would need to be taken off to put new battery. They took me in immediately and also gave me a discount. Thank you so much!! I'll definitely be coming back.

They take good care of me every time I come here! Clean waiting room Kevin starts the experience…read moreoff great every time! He's professional, honest and gets the job done in the blink of an eye. Not to mention he's full of hilarious jokes! He will turn your bad day into a good one :) good location if you are looking for an oil change or other services

No experience from the manager to employees i change the oil and the cooling fir the radiator as…read moreregular service they found the oul is milky and is head casket they just wrote in the paper without tell the customer also they not supposed to change the oil or the cooling and tell the customer you need a rebuilt engine I'm not supposed to charge the customer for the oil or for the cooling and tell the customer to tow the car to the mechanic and when i file a complaint with manager he denies my complaint to refund

I cannot say enough good things about West Adams Radiator! They have been helping me with my…read morevehicle and all of its issues for the past three months, and they have truly gone above and beyond every single time. What started as one vehicle issue turned into several unexpected repairs and concerns, but they were there to help me through it all. They provided me with far more care, honesty, guidance, and service than I ever could have imagined. They took the time to explain things to me, make sure I understood what was happening, and genuinely cared about getting my vehicle safe and reliable again. After everything I've dealt with, I finally feel a sense of peace and confidence when I'm on the road and that is priceless. It's not easy finding a shop you can truly trust, but I am incredibly grateful that I found West Adams Radiator. Their professionalism, kindness, expertise, and willingness to go the extra mile have meant so much to me. If you're looking for a shop that genuinely cares about its customers and stands behind its work, I highly recommend West Adams Radiator. They have earned every one of these five stars!

This shop came highly recommended for replacing my truck's heater core, and I can see why. Great…read moreservice, prompt repairs, and a fair price. I really appreciate their professionalism and how quickly they got me back on the road. Highly recommended!

Had my cross rek left axle and wheel hub replaced and they did it very well. Took the team a couple…read moreof hours and by lunch time it was ready, and the price was competitive and fair. Took the car after the 3rd day to Tahoe, to Yosemite and SFO and back to LA with no issues at all. Smooth ride and suspensions are all in tip top shape. This shop is a gem! John is honest and very helpful; he even declined and advised me to not fix anything if it is not broken on some things that I suggested that he thinks is uncessesary and is just additional costs for me. Make no mistake, if it is for preventive and is really in need like old cracked hoses, and tires, alignment etc, he will mention it, but will not force you have them fix them. Im coming back again to have my transmission oil and other service mantainance done. Thank you J&S.

Pretty sure I just got gaslighted…read more I brought my 2019 Honda HR-V here for a simple oil change last week, and within a week, part of my splash guard was hanging off. I brought the car back today because I'm fairly certain the panel was not fastened properly after the oil change. This has actually happened to me before at a Honda dealership about two years ago. The same splash guard started hanging within a week of an oil change, and the dealership repaired it. So I don't think it's a coincidence that the same thing happened again shortly after having my oil changed. I originally wanted to give this place a shot because they have so many good reviews. The oil change itself was very efficient, probably the most efficient oil change I've ever had, and everyone I interacted with was nice. Unfortunately, that efficiency may have come at the expense of properly securing the splash guard. When I brought the car back today, I was told that the panel came loose because I must have "hit a bump," and that they don't need to open or remove the panel to access the oil filter. I'm not a mechanic, so I don't claim to know more about cars than they do. However, everything I've found regarding the 2019 Honda HR-V indicates that the lower engine splash shield/undercover panel needs to be loosened or removed to access the oil filter and drain plug during an oil change. Given the timing and the fact that this happened previously after an oil change, I would have appreciated at least having the undercarriage inspected before being told it was unrelated. What was most frustrating is that they didn't take responsibility or even inspect the underside of the car to see what damage may have occurred from me driving with the panel hanging down. I was essentially sent on my way and told to find a body shop to fix it myself. I understand that things can happen during service, but I would have appreciated honesty and an effort to actually investigate the issue rather than immediately attributing it to me hitting a bump. For now, I've had to secure the panel myself with some small zip ties (pictured) just to keep it from dragging until I can find somewhere to repair it.

Changed brakes and shaved rotors in about an hour and a half. Valvoline told me I had an engine…read moreleak and they checked it for free. Appointment was at 1 and I arrived 30 minutes early and they started as soon as I got there. Decent prices as well.

I brought my 2017 Subaru Impreza in for a blinking engine temperature/ coolant light issue and they…read morequoted me 800 bucks for a new radiator. The next day, they called me saying they fixed the radiator, but there was an internal leaking issue that the mechanic couldn't figure out and that I should immediately go trade in the car before the engine fails. He gave me zero plausible or any technical explanation for what the origin of the issue was and added another 100 dollars to my service fee. I decided to take my car to a mechanic who is more accustomed to dealing with Subarus with the incredibly vague explanation I received from the mechanic rather than go sell or trade in the car because one person told me he can't fix it. The next day, I received an actual explanation of what the issue was, which was a cross contamination issue with the coolant and engine oil that can happen with the specific engine that Subarus are equipped with and he was able to give me an actual quote to fix the issue rather than telling me to trade in or sell the car. Furthermore, he said that changing the radiator should have only cost me a couple hundred dollars max and that the issue with the engine could have been prevented if I went to an experienced mechanic in the first place! I was overcharged by more than double the actual price of parts and service and literally told to go trade in the car after paying $880 dollars, which I had to haggle down from $900 after the price increased overnight. Please don't come here for any repairs as they are not qualified to provide proper service, yet will overcharge you without any agreement. The mechanic also demanded cash only or he would charge me even more with a credit card, which was extremely inconsiderate of the customer's financial situation in a tough economy. 차를 수리하러 왔다가 비싸봐야 3-400불 (다른곳에 350이면 충분하다고 하였습니다) 하는 서비스에 900 불 뜯어내면서 차를 고치지 못했고 무슨 이슈인지 전혀 모르겠으니까 임시적으로 굴러다닐때 빨리 다른 차로 바꾸라는 황당한 답변 받았습니다. 무책임 한 일처리가 더 화가 나는지 무능력한 수리이후 나몰라하는 태도가 더 화가 나는지 모르겠는데 엄청나게 큰 금액을 지불하고 또 다시 큰 금액내면서 다시 수리를 맞겨야하는 다른 피해자 생길까봐 리뷰를 남깁니다. 이것만 해도 너무 화가나는데 카드는 안된다고 현금 결재를 요구하였습니다. 다른 피해자 생기지 않도록 제 경험을 올리니 제발 다른곳을 알아보세요.

Got an oil change and brake fluid swapped. Super quick service and a fair price. Everything was…read moredone efficiently and the whole process was easy from start to finish. The staff was friendly, professional, and didn't try to upsell me on anything I didn't need. Definitely a good experience and I'll be coming back for future maintenance.

Super fast in this heatwave. Good crew who did more than I asked for, for free. They let me know I…read moreneed to deal with tires.

I brought my car to Ed for the first time yesterday. His service was beyond excellent. He was…read moreprompt in assessing the problem with my car and recommending a solution. The work was done within a few hours, but the most incredible part was that he drove the car to my house, which is about 30 minutes from his shop. He was happy to do so, and I was amazed that that was even possible. A friend has been bringing her cars to him for 25 plus years and cannot say enough good things about him.

Edward provided excellent service and communication! The shop was able to fix my car same day!…read moreHighly recommend!

The staff here is always so helpful. They've gotten me out of several unexpected tire troubles over…read morethe past year and have always gone above and beyond in their service. Even if the needed service is last minute, they've always done their best to get you out of there as quick and hassle free as possible. Can't recommend this location enough. Added bonus that the location is really convenient.

I just picked my car up from here, and am very happy with everything…read more The old guy that runs the place is extremely friendly, and even gave me a discount because they were running behind. I'll definitely be back.