This company must have been terrific in years past, given how many of my neighbors recommend them. Sadly, not anymore. They took down a bunch of troubled trees. First, they screwed up the permit, filing an inaccurate description of the property. Whatever. Then, they failed to show up on the day of the appointment. Annoying, but forgivable. Then they did the work and I paid up. And then, last month -- three years after the job -- the local government writes me to say the permit was never closed. The company promised the village that we would replant seven trees. That seems like a sensible rule, and we will comply, BUT the company never bothered to tell us this and left the permit open. And when I called them to get their help closing out the permit, they ignored me. When I persisted, the guy who did the job, Remy, came out and said this was not his problem. But the village had sent me his permit language on his letterhead promising to do something he never did and never discussed with me. Surely that makes it his responsibility. He reluctantly said he would take care of this and then disappeared. I left messages for the owner, Bill Davies. He never responded. This is shady behavior. read more