The place is fantastic and the people make it even better. This place is clean, safe, and it's the…read morepeople that go out of their way to make this complex a home. I cannot say enough about how they intereact with people and are always there to help.

3 months here and I love it. It's clean, the landscaping is beautiful, very dog friendly and the…read morefirst snow well cleaned up!

I lived here for almost 17 years and since Neiderst Management took over this place has gone down…read morehill. I probably would have lived here for another 17 years if they took as much care of the inside of the apartments as they do the outside. They take care of the outside to reel the tenants in but once you sign on the dotted line they no longer care what you think. DO NOT BE FOOLED BY THEIR MODEL SUITE!! They make that apt beautiful because they know its what prospective tenants see before they sign on the dotted line. Ask to see an actual apartment to get some idea as to what your getting yourself into. I wrote a letter and it was posted on the wall in the model not sure if its still there but if it is I wrote that a long time ago when another company owned the complex to say how much I enjoyed living there well that is no longer the case. I asked for it to be removed not sure if it has been yet!! And dont believe most of the nice reviews you see about this place because Neiderst paid any tenant with a $25 gift card for each good review you would write on Apartmentratings.com, googleplus,yelp and on their own facebook page. Any apartment would look great with all the rented furniture in it when no one is living in it and they make a point to keep it top shape to reel people in!! THEY MAKE YOU PAY A WATER BILL! Yes you heard right a water bill in an apartment complex. Instaed of raising your rent they have you hassle with paying water separately. Most think its stupid and they have problems with people paying theirs!! Their regional manager Linda is very rude. I had an issue with them towing my daughters car out of my own spot and this women wouldnt even let me say a word just screamed at me on the phone and then hung up on me. And dont expect Neiderst to care if you complain to them because they don't care and Linda is allowed apparently to be rude and disrespectful to tenants as long as Neiderst bigwigs dont have to be bothered by us peons!! My parents live at Forest Ridge and in fact I have had other family members and friends live there as well. I use to enjoy living there and wanted them to enjoy it too but havent been able to convince anyone to get an apartment there in a long time because they saw the state of my apartment and were worried they too would have trouble getting stuff fixed or replaced. I know a few other long term tenants like myself that have moved out as well like one lady that lived there for 40 years so it isnt just me. Many buildings have had or still do have bed bug problems. I had them twice my mom had them twice the building across from mine have had several apartments treated. I know another building where almost every apartment in there has been treated once if not more. There is a lot of other buildings I have seen the equipment truck with the bed bug heater equipment near. I have had black mold that they just painted over, they put new kitchen tiles down over old and they just started peeling up and I told them repeatedly and they never came and fixed it and soo much more and how they took the closet doors that fell off and never brought them back!! The straw that broke the camels back was how I had the same carpet, that was used when I moved in, for the last 17 years. I was PROMISED when I resigned my lease that I was gonna get the new carpet because I would NEVER have resigned my lease if I knew they were not going to give me the new carpet. Now Beth the apartment manager did all she could to give me new carpet. On 3 separate occasions she scheduled it and we moved everything and all 3 times they were no show. Turns out that Neiderst Corporate and or Linda decided that I couldnt have new carpet. And my now ex-neighbor saw one of their maintenance men go into my apartment without my permission before I turned in my keys which is against the law unless there is an emergency, I am notified within 24 hours or they have my permission which not one of those reasons were valid. Makes me wonder how often they just come rummaging thru our apartments when we are not home. Although the maintenance men spend most of their time hiding out in the pool house which I know the old maintenance man and he agrees plus my moms bathroom window looks straight out on the pool house and you can just look out the window and watch them there lol. Neiderst pays them to sit around lmao! There is so much more I could say but I am sure you get the general idea that the place is just no good!!

I love living at Forest Ridge! The staff and residents are great! Staff gets things done in timely…read morefashion. Management is courteous and keep everything here running smoothly!!! Great place to live in a conveint location :)

The apartment I'm leasing smells terrible in my opinion. Management was kind enough to defog and…read moreclean the carpets again at my request. Despite this, I still think it smells. Working to resolve this now.

My hot water tank went out. Tis the season! I called the office, they sent out a tech, he accessed…read morethe issue and went with replacing the unit. He was experienced and thorough,total install took 2 hours tops start to finish. He cleaned up and removed the old tank. My family and I are enjoying having HOT water again! I appreciate the follow up and prioritizing of the repair. S. Williams

if you are trying to rent a home and they are using B2B property management, do not I repeat run do…read morenot rinse from anybody using this company you would not get your call answered they will not speak to you professionally on the phone. They only text you and you will get a notice on the door for being three days late for rent they do not follow your original lease. They put a lot of fees on your They take a long time. A very long time to put in service request. Very very unprofessional. I tell no lie run and spend your money deserve and will be treated better. I will not be renewing my lease because of I am running with fire on my feet

This is by far the most sneaky place to live. everything looks super beautiful and wonderful on the…read moreoutside. but then you go down around the corner of the stop sign and they take you to the cheapest apartment you've ever seen. people were breaking into cars, someone got shot..not sure why. the staff are super friendly and caring and work orders always get filled but they have a bug problem and no matter how many times i called they couldn't get rid of the drain flies. i just wound up killing them every time i saw them. then summer came around and i got ants really bad. and i never leave food out always keep the kitchen tidy. and unfortunately if you leave your microwave in the apartment after moving out they charge you a 25 dollar QUOTE UNQUOTE (it literally said this on the statement) "microwave hauling fee" like ok. and my brothers stupid cat scratched up the carpet in ONE little spot tiny little spot by the opening of the bedroom door, like right next to the panel of the door frame. 1000 dollars. no joke. like they couldn't have charged me 60$ for some carpet tape to cover it up a little. no had to apparently charge 1000 dollars for one little piece of carpet. should have cut out the 2inch by 2inch strand of carpet and replaced it myself...oh and don't even think about getting your deposit back. also you have to pay a one time 200$ fee to have a cat and if that's not enough it's also 10$ a month to have the cat. this place sucks. first time renters beware.

For the price it has been pretty good. Anytime we call maintenance they are here within the hour,…read moreand most complaints we could make are more with certain nightmare neighbors more than anything. Cameras and local PD presence (still Parma, OH so be wary of criminals). You get what you pay for, though we have been lucky to have a good experience for such a low cost. (Pets everywhere, including dogs despite listings)

Staff are horrible. Only want ur money. Office is even worse. Stay clear of Shari zolna …read more 10000% worst of the worst company and rental management Also Shari Zolna IS NOT a manager SHE IS a leasing coordinator. They will refuse to give u any upper management contact information. Harassment, maintenance is rarely a thing, they let any and everyone live here and it's not a good thing. Just run..not worth the shit anyone goes thru after and during living here.

Terrible - couldn't MANAGE their way out of a box. Doesn't follow the law & does whatever they…read morewant with their apartment complexes. DON'T rent from them. Look at Cleveland.com Business Finder review if you don't believe me. I ran across that one when looking for other reviews to prepare to sue them. And look at BBB reviews about them.

Hat's off to Joe for calling back even though he was out of town. We were in need of a locksmith,…read moreit was a Saturday afternoon and had been striking out calling other companies, one of which had an answering service overseas! I found Joe's site, noticed he was former military, and made the call. He called back, though he couldn't help, referred three locksmith's. Voila - within 20 minutes, we were "rescued". Joe - thank you.

Joe installed two keyless locks in my new home. He was prompt, courteous and reasonably priced. I…read morewill use him again! Thanks Joe.

I've had a couple key fobs made by Gary and his service is friendly and excellent. My dad bought a…read moreused truck and it only came with one worn out key and one remote. I visited Gary in the hope that he could make a new key and remote. Interestingly, Gary made a new key based on the ignition and not the old key, which was impressive. He then programmed the two remotes alike and paired them with the truck. Now my dad has a brand new key and remote for his late model F-150. Gary said I did this in the nick of time because the old key was in such bad condition that it could actually damage the door locks and ignition. I also had Gary make me a new key and remote for my Chevy Malibu. Gary is a true locksmith - very knowledgeable and very professional. Highly recommend!

He never programme/made a key for a 2026 can am spyder due to it being so new, it all went perfect!…read moreI highly recommend Gary and a very nice personable man!

Awesome customer service and very low pricing. Also open when most other locksmiths were closed for…read morethe day.

I should have read the reviews before calling. Locked myself out of my house before work. They made…read moreme wait over 45 min to just get a call that someone will be calling to give me a service time. Guy calls and it's another 30 min. I ended up sitting in my car freezing for almost 2 hours. Do not call them for emergency lockout services.