I haven't had much good experience w/ most local HVAC techs. Too often they have come out to just…read morecharge me an easy $100 or more and then leave w/out anything done. This is why I waited 3-4 years before calling a pro to take a look at my mini split that has been leaking refrigerant. My handyman has tried & failed to find the issue for years. I would've been so much better off if I had called Alpha sooner. If I would've called them the first time I had an issue I would've saved hundreds of dollars. Jason, from Alpha came out today & looked at my ductless heat pump. He brought out his handy (& expensive) leak detector and quickly zeroed in on the leak, which was around the outside connection point. He just needed to tighten it and add more refrigerant. The leak detector verified the issue was remedied. He also took a quick look inside my other heat pump before leaving, to make sure that a common grounding defect of that make was fixed, it was. It's so rare & so refreshing to have a real pro that knows his trade so well. I will certainly call Alpha Heating the next time I have an issue!

I called during normal business hours and no one answered, so I left a detailed message to call me…read moreback. I never received any response. So if this their version of service I'll look elsewhere.

Real pros work here, not the typical pirates you find all too often elsewhere…read more Their proficiency will save you money, time & frustration.

Alpha Heating and Air Conditioning has come out to service our heater and air conditioning for two…read moreyears. I spoke to Sherri to make an appointment and she explained all the different options we have for service. She was very nice and it was easy to understand. I am very happy with the job they did and the technicians have been very knowledgeable and very nice. I would be happy to have them back. And, I signed up for the twice a year service for more entailed service at a great price.

They came up with a cost-saving solution to a problem with our gas fireplace that saved us from…read morehaving to replace the whole thing. The technician was very pleasant and cleaned up around the job before leaving. I hooked up with this company at the Douglass County Home Show and I'm glad I did!

Don't Be Fooled. Addcox did do a great job putting in our mini splits almost 4 years ago. My…read morehusband was very pleased with them. They didn't tell us we would be required to have yearly inspections, but when we found out a year later, we did it. It was costly. The following year, since their yearly inspection and maintenance costs were so expensive, we specifically asked them if it would hurt our warranty if we went somewhere else for our maintenance that had to be kept up once a year in order to maintain the warranty. They assured us it would be fine to get it maintained elsewhere, that it won't affect our warranty at all. What they didn't tell us was as soon as we did that, our life-time guaranty with them -- with Addcox -- was considered void. We found out just now, after 3 1/2 years, that, "Oh, well, your units are no longer guaranteed with us because you went somewhere else for your yearly inspection and maintenance." Wow. Really? How convenient for them. They should have been upfront. I feel I was lied to.

They came out fast on time and fixed what we thought might be the problem quickly. Cleaned up…read moreupfront with what they were doing and very fair on price. I will Always use them! Referredus the someone for stove work and actually gave me the info twice since I misplaced it. Everyone is friendly and polite and a joy to work with

So my wife and I had been searching for a certified chimney sweeper in the Florence area from…read moreThanksgiving until January 11th. Almost 2 whole months. See my other reviews for my experience with a different company that was very poor. On January 11th, my wife and I had dealt with the other company enough... So we stopped at the fire station to see if they could recommend someone for us. A man named Jerry came out and introduced himself, he is a volunteer with the Fire Department and he has an HVAC business that also does chimney care. Jerry was extremely polite and gave us his card. Our chimney was swept 2 days later and he was extremely thorough. He swept the chimney, vacuumed out the flew, and cleaned the entire fire place area. He did a great job and we couldn't be more pleased. He placed sheets down to keep our floors clean and he even cleaned the roof area around our chimney for us. We couldn't be happier. Thank you Jerry! Our experience was super positive. If you need HVAC or sweep help, give them a call. What an awesome local company that still knows what customer service is. Not to mention 3 days for a turn around on a sweep is pretty fast. We will call him next year without a doubt. (As long as we are still here).

We had a Daikin heat pump installed by them 11 years ago and it's made a real difference for us. We…read morehad a problem with the outdoor fan a couple of years ago and they came the next day and fixed it. I highly recommend them and heat pumps.

From the owner: Coastal Heat Pump, LLC is a family-owned business consisting of Will Ziebell, his sister, Renee…read more Combs and Renee's husband Steve Combs. We look forward to helping others achieve their perfect home temperature! Daikin is one of the highest-rated ductless mini-splits in the world, which is why we are an exclusive Daikin brand dealer/installers. We can also help you with possible Federal Tax Credits and Utility Rebates. Call us to see if you qualify.

This has been a VERY long time coming, and still... that 5th star is given with a ton of hesitancy…read more I'm giving it because I promised it, based on a few stipulations from this company. Misty followed through and in fact, did call recently to make sure our system is working. Thanks for that Misty... and as promised, if we actually had heat without having to have more service this fall, I said I'd give you that last star. What I am still not impressed with is the cost of running a heat pump by comparison. We chose this avenue when we changed out our old furnace, believing it was going to be very economical to operate. WHOA... shows what we get for believing what we're told. It is really NOT less expensive, though there are many benefits to having a heat pump over oil. If you choose a heat pump, please be informed that in addition to the cost of operation, it's recommended you "service" your system once a year and replace the filter. So, add another couple hundred on to your heating costs... just for the pride of ownership. Pacific Air Comfort is definitely trying to improve customer service and follow up with people until they're satisfied. Since even THAT is such a rarity in today's society (and in business) I do say "Hat's Off to Misty" for her followthrough. Impressive. Thank you Misty for caring about our situation and sticking with it until we have what we paid for. REALLY appreciate it.

gave me an estimate of $500. without actually coming out to the job site, because of the possible…read morematerials thatmay be used. Two laborers no extra materials use took 1 hour to complete job. they still charged $500. for 1 hour job. I have used them in the past i will never use them in the future. Quality was ok. Value was crap.

Our ac stopped working on the hottest day of the summer (103), so far. I called at 5:00 pm. They…read moregot back to me in about 5 minutes, and were at my house in 20 minutes to fix the problem. Both technicians were VERY friendly and courteous. They are now my go to company for HVAC. Thank so much

We have recently moved to a new house and one side of the house was colder. A James technician…read morecame and serviced our systems. $318 charge. He advised a vent evaluation and cleaning. Then vent men came, found no issues and cleaned vents. $1057 charge. I called Comfort Flow heating b/c of continued cold side. He adjusted damper, found gaping hole where vents were attached, collapsed duct and no filter!! Cold area finally repaired by Comfort Flow Heating. James Heating did not return my calls. Feels like a rip off and scam!! See photo of hole...

Above All Heating and Air Conditioning - owner: Jesse Lovely…read more Scheduled twice (9/4 and 9/5) and both times he was a no-show with no call. Why would the owner provide this level of service? On the bright side, went with another contractor and discovered his quote was far lower - saving me a significant amount. Unprofessional, unreliable, and not recommended.

I want to give a shout-out to Jesse of Above All Heating and Air Conditioning for saving the day!…read moreHe was recommended to me by Krista H. at Team Burke, Triple Oaks Realty, via my daughter Cheyenne. Naturally, in the middle of a heat wave in this area, my Airbnb guests reported the A/C not blowing cold air this morning; Jesse responded to my call very quickly and worked me into his already very busy day. My experience with Jesse is that he knows his stuff, is no-nonsense about it, and gets the job done efficiently. I'll definitely keep his number on speed dial for any future heating and cooling needs!

Quick to respond to our request and the crew came out and finished the job on time…read more We highly recommend Rogue Valley Heating, Cooling and Electric.

This is an update to my one star review concerning my air intake vents. Rogue Valley…read moreHeating,Cooling and Electrical contacted me within hours of my post. Apologies, explanations and a NO CHARGE appointment was scheduled to take care of the issue. Jacob dealt efficiently with the vent, changed my filters and washed the covers, and vacuumed insulation. Very respectful, pleasant young man, typical of this company's employees. YES, I DO RECOMMEND THIS BUSINESS!!