This location is bigger than some other ones. The lower level has the women's clothing. Upper level…read moreis where you can find the men's clothing. The store is well organized. I came here to look for a new winter coat. Unfortunately they didn't have the colours & sizes I was looking for. Even though the website said the store had stock. I was able to find some fleece pants that were on sale so that was a great value. Now that Uniqlo is at a mall closer to my home I only come to this location when I'm in the area.

Good quality Japanese clothing store. Really like their HEATTECH clothing line that is perfect for…read morethe winter season. The self-check out is super convenient as you can place your whole basket into the designated spot and the system would scan it all for you. Bring your own bag or the paper bag costs $0.25

Extremely Disorganized. Reza was never available to fit me with the clothes that he originally…read morehelped me with. The other sales staff that assisted me were not interested in helping me and seemed bothered that I was trying on the clothes to see if the tailor did the job right. Brought the incorrect pants to me twice. Actually wanted to buy more items but they were in a rush to get me out. Used to be a great place pre-covid but service has gone downhill. I'd avoid this place moving forward.

Coming back from Harry Rosen at Eaton Center in Toronto and writing this review immediately because…read moreI was so impressed with the service I received from John Alvares...... Not only was he polite and helpful..... He showed real empathy about my self consciousness about gaining some weight and how that makes me look in clothes. John had an innate ability to make me feel comfortable and saw to it I got clothes that were complementary to my current waistline. Because he was so gracious.... I will be purchasing clothes there each time I am in Toronto..... GOOD JOB JOHN!!!!! Plus his manager John Modafferi was a very nice, uplifting gentleman as well! A REAL PLEASURE to shop at Harry Rosen at Eaton Centre

Such a cool store! Great style. Interesting and unique approach to menswear. Friendly service…read more Love! Highly recommend.

This is far and away the best men's clothing store I have ever dealt with. They have a wonderfully…read morecurated selection of items for sale and their customer service is top notch. So far I have only dealt with them online, but the service I received from Jonathan was absolutely amazing. I was having trouble deciding between several items, but Jonathan asked me a few questions and was able to help me decide. When the stuff arrived, he was totally right. I am so happy to have received his advice. From now on, I only want to shop at Lost and Found. Thank you so much, I can't wait to place my next order. Update: I was in Toronto for a wedding and had some time to go visit them in person. They are in a great location, the store is well organized, and the staff is friendly and passionate about fashion. I had a great conversation about the brands they stock and why they choose them, which only further reinforced my opinion that this is the best men's store in Canada. But the best part was this: I bought a sweater (among other things) and was about to pay for it when I noticed a thread coming loose. To my amazement, their team was able to repair the garment while I waited. Not only do they stock the best clothing, they also provide excellent support. The sweater has been great ever since and survived several trips through the wash. Thanks for the perfect repair job! Next time please teach me how to do that :)

I purchased a pair of shoes from Uncle Otis Clothing online store last week. After I paid I was…read moreadvised that the shoes would ship and I would receive an email later with the shipping confirmation. I paid $200.00, for the shoes and Otis billed me an additional $45.00, to ship to Denver, Colorado. Earlier this week, I received the shipping confirmation, but I also received a separate email from the shipper, DHL, to let me know that I owed them an additional $72.81, and that if I did not pay in four days, the shipment would be sent back to Uncle Otis. I called Otis and was advised that because I live in the States, I would need to pay the duties on the order, and that if I didn't want to pay the duties, the shipment would be sent back to Uncle Otis Clothing and I would receive a refund, MINUS the $45.00, that I paid for shipping, so basically, I was on the hook for the $72.81, or I could send the shoes back and lose the $45.00, that I'd already paid. I was miffed to say the least and Otis was unhelpful when I emailed to ask why I paid over $115.00, just to ship. In fact, Uncle Otis Clothing didn't even have the ship to address correct, so that after I paid the extortion, so that I didn't end up paying $45.00, to get NOTHING, I had to call Uncle Otis Clothing back to sit on hold for a half hour white they called DHL to correct their mistake. To say this was mishandled is the understatement of 2025. The customer service was crap, as was the explanation of the return policy and why I was billed $117.81 for shoes that cost half of that cost. Uncle Otis Clothing is a complete scam and I will not stand silently by while companies like this one take advantage of people. The experience left a taste in my mouth that I would like to never taste again and I will continue spreading the word.

Their return policy is astonishingly poor - needs to be more clearly represented at check out. The…read moreconversation on the phone with Vincent quickly became argumentative and i was assured i'm not the kind of customer he wants anyways, we "deal with people like you all the time." And by that i'm sure he means pissed off people who are clearly getting hoodwinked by a return policy that's not reflective of online shopping. As a first time buyer you'd think they'd make an exception and do a return now that i'm more familiar with their antiquated return policy. That said, too bad we don't want your business is the general response. And "if you don't like it go write a bad review, my name is Vincent and I own the place" is not what you'd expect but, it did inspire this review so, thank you, Vincent. I'll be shocked if this business is around in 5 years, or at least under the same management. Will never shop with these clowns again.

Great selection of clothing, shoes, accessories, home goods for Men, woman and children. The store…read moreis a bit of a maze, but it is modern and like a candy store for your eyes! The staff were all very helpful and they offer all price tiers for clothing, shoes, and accessories. I can't wait to buy some Christmas presents here this year!

I am a big Zara fan and this location did not disappoint! It had pretty much everything they…read moreselling online and in the sizes I needed. This Zara had 2 levels and had a great kids section! Prices are reasonable on most items and the fashion is great. I just really like Zara's styles and that the kids clothing is not overly juvenile but is trendy, cute and fashionable. They cover both genders and children from about 6-9 months. The shoes are cute and fashionable also, all ages and genders! The store was clean and the staff were friendly! Stock on hand was good and had variety in sizes for what I was interested in buying.

Fast fashion isn't good for the world. I get it, I do. But damn. Zara often has exactly what I…read moreneed. This location is my favourite Z in the city, despite being in a mall. Well, maybe I actually kind of like malls? Anywhere where it's totally normal to take a poutine break is actually A OK by me. I digress... I've come here when I've needed something sparkly and on-trend, a winter coat, some wear-once gorgeous shoes, a peacoat for a two year old, etc. Honestly, the list goes on and on for my entire family. This location is well laid out, stocked to the brim, and unless it's right before the holidays is pretty easy to swallow.

It's intimidating buying something from Canada living in Los Angeles but I just want to say Melissa…read moreand her staff were amazing and I can't wait to visit the store in person on the next comedy trip to Toronto. They have a great selection and their website is very easy to navigate. Thanks Gotstyle, you have a customer for life!!

Key Features: Nice clothes, suits of armour on the wall…read more O.K. So that's the good thing - the clothing is great. It is. There is nothing wrong with it. When you walk in, you'll probably feel comfortable. There are suits of armour on the wall. It's fantastic. I'm not one for hip, and with it, clothing stores - but, I tell you, I kind of wanted to after walking into this location. Although, I'm not sure I'll ever understand the allure of a $60.00 trucker hat. Now, that's where the good ends. My story may not be typical. It hinges on two factors - I'm a big guy, and I don't like being lied to. If you're there to just pick something up off the shelves, then - by all means - get your gear, buy it, and love it. My tale begins as my friend's wedding approached. I was to be one of his Groom's men. I needed a vest. A lovely vest that can only be purchased at GotStyle. I didn't even mind the $150.00 price tag, because it was a beautiful vest. There was nothing not to love about it. My friend had left our sizes with the good people of GotStyle, and I called ahead, and said I'd be coming to check it out. The wedding was 4 weeks away. I took the bus down to the store, and when I got in, I told the girl I'd e-mailed that I was here for the vest. She smiled, nodded, and then kept me waiting 10 minutes while she chatted it up with some guy at the front who, apparently, shops there often. They talked about their clothing addictions. I appreciate that. You need to strive off of return customers when you sell $120.00 t-shirts. But, as a new - potential - customer, this was not ideal. As for the ten minutes - that's accurate. I time stamped the event. It was probably more like 11:37 but who's counting? The vest comes. Unfortunately it doesn't fit me. It's too small, by an inch. This is not ideal. A vest needs to be done up - especially for $150.00. I cried inside a little, but she said - "Don't worry! We can get a bigger one!" I was elated! I went home, and thought nothing of it. One week passes. I e-mail, wondering about the vest. Nothing. Two weeks pass. (The wedding is now 2 weeks away.) I am told that there is nothing they can do. They can not get a vest that will fit me. Now let me tell you something about tailors - tailors can make vests. Tailors can get them done, in a similar style. In fact I was quoted that I could get the same vest, cheaper, if I needed it by... TWO DAYS AFTER THE WEDDING. This was not ideal. The next week and a half of my life was spent in a frantic hell trying to find a matching vest, that I could wear, to not stand out. I tried 8 places, 2 countries, and discovered all number of places in Toronto. Had GotStyle been up front on the day I went in, none of this would have been an issue. I would have got a vest made from a different place, but they strung me along for 2 weeks saying it would be no problem, until the finally left me in a terrible place. And they knew when the wedding would be. Long story shorter, I ended up getting a similar (too small) vest at another store. The rain was pouring that day. I remember it well, as it was near the end of the vest-adventure. Three days to the wedding. The groom found some fabric that matched the vest. Two days to the wedding. The night before - THE NIGHT BEFORE the wedding, my girlfriend's mom was able to tear the vest apart, that was too small, sew in the fabric, and create a passable copy. It was a good adventure, when it finally ended in success - but it was terrible, stressful, and awful up until that moment. And all of it could have been avoided if I wasn't lied to by the staff at GotStyle. So - you make your own decisions. Maybe you fit, "off the rack," clothes, and have the money. If so - head there. If customer service is an issue for you? Maybe this isn't the place. This is just my story. It seems other people love it. And - remember - I, too, really wanted to love this place, as well.

Lots of choices as far as pride flags, socks, shirts, greeting cards, etc. I would have loved to…read moresee more pronoun pins/badges. Tons of clothing. Everything was nice. 3 floors of clothing options; prices weren't awful at all.

I usually shop in store. In addition to other merchandise they carry, they have a huge selection…read moreof underwear and bathing suits; every type you can think of. The staff has always been friendly and helpful. I was in need of a few things, and due to Covid, I decided to try shopping online. I easily made my selections, and the order came faster than I expected. Everything was just as I ordered! This is a great place to shop in the village. I look forward to shopping in person again, but until then, shopping online with them is the next best thing!

I have had a great experience at Surmesur. Simon Pelletier has been nothing but kind and charming…read more As an Afab non binary person, I am never sure of how people will respond to my wants for a suit but Simon has made this experience nothing but affirming.9

I work at an investment bank and wear a suit to work everyday - and this place has given me the…read moreworst quality suits and experience from any store I've ever been. On top of that the price point is higher than most places that make custom suits, despite the poor quality. I highly recommend anyone shopping in the downtown area looking for a custom suit to AVOID THIS STORE LIKE THE PLAGUE. The staff are unprofessional, poorly trained and the work product is cheap. I wanted to share my experience to explain why I feel so strongly and to help others avoid this place. In April last year I bought multiple shirts and a suit from this store. The first time I went I bought one shirt and got measured. Within a month the shirt ripped at the elbows and when I went back they said that they would replace it after remeasuring me again. Feeling optimistic I went in a 2nd time to buy another shirt with the new measurements and again within a month it ripped at the elbow, not wanting to bother them for another replacement. I got this stiched at my local dry cleaner and paid for that out of pocket. At this 2nd visit which was 2 months after the first measure they mentioned they forgot to order my replacement shirt. I waited a few months later and went back a 3rd time to get measured for a suit. They told me it would take 4-6 weeks to get the suit and it ended up coming in 9 weeks and no one from the store bothered to mention the delay to me. When it finally came the suit didn't fit properly and it seemed to be intended for someone much larger than me. The staff tried to convince me there was no problem with the suit but I asked them to try and fix the width. A week later I went to get the suit and it was still to large - on top of that 12 weeks later the replacement shirt I first asked for was still not ready. I tried to complain about the long delays, lack of communication and poor quality and the manager John simply said to me "I'm sorry you feel that way". The whole experience has been very frustrating and I hope no one else goes through this.

I ordered an item that the courier (Purolator) marked as delivered, but the package was never at my…read moreaddress. I checked my property and surrounding areas and confirmed it was not received. The merchant responded by providing a delivery photo. I requested that the merchant investigate, contact the courier driver, or issue a refund/replacement; they refused to take responsibility and insisted the delivery was valid despite no reliable evidence. I have opened a dispute with my credit card issuer. I cannot recommend this seller -- poor delivery verification and no customer support. Please refrain from this merchant. Zero customer services,

RW is my number one place for clothing in the mall. I think that because I'm a little bit of a…read morebigger guy I never have problems finding clothing here in my size. Any time I look through the clearance racks I almost always find something. I buy almost all of my dress pants here as their pants just seem to fit better than anywhere else. I have to be a little careful with their shirts though. Dress shirts seem to be okay but t-shirts always seem to be a little short in the body. This weekend when I was in I was presently surprised to find all of their clearance on sale with an extra 25% off. I was in the mall early so there wasn't any one in the store. The staff were really helpful by starting a dressing room for me and helping me find some things to match with what I had already picked out.