The staff is phenomenal and guided me well to be able to find just the right sneaker! Do check out their unique collection

As a big time sneaker head I appreciate when stores keep their game on point, which also describes groovy. For starters, the staff here are all very friendly. I haven't had any issue with attitude or employees who are more interested in standing around chatting with coworkers here. I only have one thing I considered to be an issue with this store, which is lack of stock for sizes. However, after combing the city and internet for the models and size I am looking for and finding nothing, this has shown itself to be more of a sneaker issue, so groovy loses nothing for this. It's not their fault no one supplies Nike 11.5's! Kudos to them for trying. Did pick up some sweet New Balance 574's which may be the most comfortable kicks I've ever owned. Prices are in line with the retail standard, and they do have a sweet wall of clearance shoes that if they have your size, are all 50% off. Go check 'em out! read more

groovy - Sweet Air Max 90's color way, just no 11.5's! - Shoe Stores Near Me - Toronto, Ontario

Absolutely sickening experience. I went in and left feeling completely scammed. The employee told me I can get a refund as long as the shoes don't hit the pavement. I walked out and walked right back in after looking at the receipt and seeing a $300 purchase that I casually tapped without realizing as my 5 month old was screaming the entire time. I literally made it not even 10 steps past the store before turning around and they would not do anything for me. I felt completely taken advantage of and I will continue to speak the truth about this company everywhere I can. Disrespectful employees who will scam for every last dollar. Sickening humans. read more

Being in Vancouver, I've never been to the store, and thus this review relates to their Online Store. Frankly, the site is pretty poorly implemented, and it was a little scary to send them the money... but ultimately... I am so incredibly impressed. Everything was completed in a timely manner and their prices are fair. Five bucks for shipping to Vancouver is fair and it only took about a week to get to me. Onitsuka shopping made easy! I'll definitely be purchasing through them again and will be recommending them to friends. read more

This place has no respect for their customers. They did a drop and many of us where waiting there 2 hours prior to the store opening. After waiting all that time, they ended up not dropping the shoes, and sending us all home. Many of us wasted gas and paid for parking just for them not to drop. Terrible service, would not recommend. read more

I decided the other day that my sneaks were looking a little drab and dated so I decided it was about time to make my favorite acquisition -- NEW SHOES. Toronto does offer an abundance of palais du pieds but those of us with particular tastes and needs need to be well in the know. And I am both in the know and know what I need. So on that particular day, I headed to Groovy to find trendy, but unique (well not entirely but close enough) sneakers, that were not overpriced and were just plain awesome. Groovy is not the store to go to if real runners don't mean retro Adidas, turquoise Vans, or slick, form over function, Puma sling-backs. Save sport shoe shopping for Foot Locker down the street, Groovy does not even carry an athletic sock in the store. read more

groovy - From Website - Shoe Stores Near Me - Toronto, Ontario

Ggggrrrroooovvyyy, I think I love you. Don't let this narrow little store fool you, it's packed wall to wall with shoes. And although I wouldn't go here to buy hiking boot or even tennis shoes, I'd buy some skateboarding shoes here. That is if I was coordinated enough to know how to skateboard... I tried, it ain't pretty. Canadian winter is just around the corner, so it's a good time to buy your spring/summer shoes on sale. You can never go wrong with a pair of Chuckies, any time of year! Or so I say... This store is absolutely amazing and busy, so be prepared to mosh in a store of people and shoes! read more

groovy - Shoe Stores Near Me - Toronto, Ontario

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I discovered Groovy when I first began trolling around Queen West at the age of 14 or so. Being a suburbanite teen, Queen West--with it's ultra-hip indie shops--pretty much became my new playground. Nearly 10 years later Queen W. has become overrun with popular clothing chains, but Groovy still remains a total gem on this strip (it's also one of the only reasons I still trek out to this end of the city). I don't care that there's barely enough space in the place to walk, and that it's usually tough to get someone to help you because they're busy. And I don't care that they sometimes don't have my size in the style that I want. And I didn't know they don't offer returns until reading the reviews here--no returns is usually a deal-breaker for me--and I don't even care about that. Why? Because I know I'd be hard-pressed to find cooler sneaks any place else. Where else would I have found my black vans with the little white skulls on them? I got them when I was 17 and wore them until they literally fell apart several years later. And the all-black Converse All Stars I got when I needed all black shoes for my Catholic school uniform. The polka dot mary-janes, the blue high tops, the black velcro rocket dogs. . . but i digress. Did I mention you can score some amazing deals there? Head toward the back of the store, ladies, and you can probably find some adorable flats for under $40. Moral of this long nostalgic rambling? Groovy is an amazing shop and definitely worth your time and dollars. Thanks for the memories, Groovy! read more

I had never heard of nor read about Groovy when I was fortunate enough to wander in to the store on my last trip to Toronto a few weeks ago. I have only recently, within the past 18 months, made sneakers my only real shoe choice for all things both business and personal, but in that short time I have become a total aficionado. Groovy was a bit of a wet dream in shoe terms as the selection is not only exceptional, but presented in a small space which can easily overwhelm the senses, resulting in the kind of wonderful endorphin-intensive shopping experience I adore! Not only that, but as I have made Onitsuka Tiger's my brand of choice, supplemented by Puma and Converse, this place almost immediately rose to the top slot in my list of favorite shoe stores based on the assortment of OTs. What else made the place rock? REALLY pleasant, helpful sales staff who kept their warm attitudes intact in the face of a constant rush of a widely varied group of customers - including many which would test the patience of Job. Available sizes of every shoe, on the sample displayed, was a great feature, making it important that you know your size in your favorite brands to make shopping more efficient. Hard-to-find international editions of OTs, especially for the Mexican market, made my global non-USA-catalog taste buds salivate. Though I was only focused on shoes that day, they seemed to have some very cool graphic tees, hoodies, and track suits. They also seemed to have a nice exchange policy (not worn, all purchase materials required), and their web site features their full inventory on sale online. On the negative side, though they may be wheelchair accessible technically, it would be a very hard place to navigate in that mode, if not almost impossible. The prices where on the high side, but that may have been in comparison to US pricing. And finally, no G-Star or Diesel shoes to my knowledge. In summary, though the place was tiny, if I compare to my shoe shopping in Melbourne OZ in Spring 2009, where I went to over 30-40 sneaker stores, almost every one better than anything in the US (Journeys comes closest in America), Groovy was by far the best in selection terms! read more

During COVID lockdown when stores couldn't allow any customers into their retail outlets, the only option was online purchase. Groovy Shoes does not offer refunds, only instore credits and would not adjust their policy during COVID. I returned 2 pairs of shoes and found out the hard way. Now a year later, I am stuck with $325 that I can't spent bc their sizing is limited. I even went in to buy a pair of Converse which is a common item and they had no sizes available. They won't respond to emails and if you want to use your credit online, there is no way to do that. read more

This place is jam-packed full of shoes, tons and tons of shoes. I heart shoes. I heart shoes long time. Prices are decent, and a good selection. BUT - no refunds. And guess what? That precious little rule is only written on your receipt, and you are not told about this before your purchase. So, unless they had an amazing deal I probably won't buy here again - I don't appreciate the sketchy-ness of no refunds, and their policy of not telling you this unless you actually try to return something. Boourns to that I say! read more

I bought shoes in the wrong size, so I took them back BUT they won't refund the shoes!!! This is not right. I will never shop here again.

Plain and simple, the folks at Groovy kick ass!! I had to find replacement Adidas shoes, that I got back in Atlanta, and no one else had them. So I figured I'd check out this little joint called Groovy. Whoomp, there they were!! My new Adidas replacements. And the price was not bad! The guy at the register mentioned that there was no refunds but I didn't really give a hoot! If you know what you're looking for and it's a hard to find model refunds don't really matter! read more

You never forget your first. My first was black, fit me like a glove, and drove my parents crazy. Also the three-hole variety. Before you go clicking the 'Inappropriate Content' button I'm talking about the first pair of Doc Marten's that I bought when I hit Toronto. Looking for something dressy yet slightly contravening of usual dress-wear, I settled on looking for a pair of Docs. The internet being in its infancy, there was no Google, so I set about my searching task doing what you did in those days; Yellow Pages, word of mouth, or walking. Strolling through Queen Street West one night, I found Groovy on the south side. I noticed instantly that they had Docs. Hurdle one cleared. The staff there were (and still are upon subsequent visits) really friendly and knowledgeable and dressed way cooler that I was or ever hope to be. They also carried my size which was no mean feat. I've noticed now that they have expanded their service to include web shopping right off their website. A quick browse has shown me that they still have my three-hole Docs that I bought years ago. Sniff. read more

I looked all over Toronto for a pair of old school Adidas Gazelles in yellow and finally found them here at Groovy, where the owners were helpful and friendly. You don't go to Groovy to get standard kicks, you go to find a pair you can't find anywhere else, and the location is pretty perfect, west of University en route to all the chic boutiques, restaurants and shops on Queen West. read more

Love this store for their vast selection of new balance sneakers which have become a favorite. They are super comfortable and because of my tiny feet can wear youth size. Bonus! They got retro gear and merchandise for all ages! The prices are reasonable, the staff is friendly and they've got an online store. Look forward to buying another pair of new balance in the spring :-) read more

I bought a pair of converse for my 4 years old. They have dozens of models, however they do not have anything in stock. They pair I bought was too big for my son and I went back to change the size. As they don't have anything in stock, they said that "one day my son will grow and they will fit". They refused to give me a refund even if I had a legit reason. They simply do not have anything in stock and I had a good reason to ask for a refund. Their attitude is bad in general. You can get the same shoes cheaper anywhere else with a better customer service policy. Do not recommend at all. read more

Website Bait and Switch. I entered order and paid immediately expected it was just time to sit back and await delivery. However, was contacted and told that the shipping option I had selected was not available and I needed to pay additional charges to receive. In this day and age with product and my address all entered if their web folks cannot have proper options displayed they should eat the cost and correct the problem in the future rather than trying to gouge customers additional money. It's not the amount of money that is irritating it's the poor service attitude and not owning up to the fact they made an error so they will correct it. read more

Not a good experience. The guy who got my shoes for me threw them on the bench and walked off to talk to his coworkers. I left shortly after, vowing not to return, amongst other reasons. read more