Came here for an MRI today for my mom and I. I'm pretty claustrophobic and Luis did an amazing job…read morekeeping me in the loop and letting me know how much time was left and how many sequences. I've had other technicians that don't tell me how much time is left or how many more sequences to go and it makes me go crazy. They were on time as well with our appointments which was impressive.

Great people to work with and accommodating to my schedule. Also open mri is the only thing I can…read morehandle and they are kind enough to walk you through the process

First, the only reason I'm not giving 5 stars is an odd reason, my doctor never told me where I was…read moregoing for my MRI, just that it "is nearby, right down the street," and yesterday when the Dr's office called to confirm, it slipped my mind that I was not given the name or address. Hence, early this morning (with an 8AM appt time and doctor office not open until 9, and service wouldn't put me through unless medical emergency) I googled and found 3 imaging centers nearby. I called ProHealth first, and they said I did not have an appointment. So I tried the other 2, not there either... now running late, I went to the Doc office, and caught the first person going in, who then sent me over to ProHealth. OK, so I could give them another half star if yelp would let me because they didn't complain that I was not a half hour late, and though not amused by my story, they seemed like it was no big deal. The GOOD: pleasant clean building. Office decor is inviting, comfortable and coffee, TV & magazines available for the wait. Maybe it was the day I went, but I was the only one in the waiting room and when I left I saw next patient for my room and only a couple in the waiting room (I was recently in an imaging center where there is always a crowd in the waiting area and apologizing for a minimum 30 wait.) Except for the misstep about my appointment, the front office staff was pleasant. The male tech was professional, kind and helpful.

I came to this place at noon they told me they are at lunch until 1pm and that I should come…read moreBack and they'll do it right away so I did I waited in my car for 1 hour just to come back and the same girl is telling me that the radiologist decided not to come back today . Thanks for wasting my time there are absolutely no standards of customer service

I had a good experience with My Heart Vision for a coronary calcium screening. Having access to…read morethis type of preventative measure is such a valuable service. While insurance typically doesn't cover it, it is definitely a worthwhile investment in your health and peace of mind. The entire process was seamless from start to finish. Making the appointment was very easy and quick, and once I arrived, the appointment itself was fast and efficient. To top it off, I received my results right afterwards. I highly recommend them to anyone looking to be proactive about their heart health.

Excellent care and patient interaction. The staff explained everything to me before my CT scan…read morewhich was totally painless and quick. The office staff were very accomodating and my appointment scheduled was right on time.

Had amazing experience seeing 3D/4D baby. I would definitely recommend. If you are pregnant or soon…read moreto be just remember to come to this place.

This review is long over due! I have to say that Denise…read moredoes an amazing job! She made me feel so comfortable while taking the ultrasound, you can tell she is very very passionate about her job and enjoys what she does. I would definitely be recommending her to all my friends and family. I can't wait to schedule another appointment soon to see my baby before he comes into the world. Thank you Denise.

Verrrrrry professional, efficient and compassionate Staff, with superb customer service!! I felt…read moreextremely comfortable during the last two procedures and can only highly-recommend their services!! I've been there several times now and cannot recommend them enough!! Employees are ALWAYS extremely understanding and accommodating, especially if you aren't comfortable !! Eric, at the front, is absolutely SUPERB!! He is a truly dedicated professional, in EVERY way!!:). Mari, also at the front and on the phones, could not have demonstrated a more impeccable, professional and agreeable manner, when I called yesterday:) There are several FANTASTIC Technicians (please excuse me, if I don't recall all the names, it's only because I have NEVER encountered anyone who is not "way above par"!!), but the last two, who helped me a few days ago, Francisco or Mauricio, (please excuse me, I cannot remember his name) and Jennifer, were 100% FANTASTIC!! They worked FLAWLESSLY together, demonstrated 100% knowledge of what to do and what to explain to me. I was greatly comforted by their presence and actions, especially since I was a bit nervous about the results. Liberty Pacific is verrrrrry lucky to have such great Employees, who demonstrate nothing but a COMPLETE and FLAWLESS, professional, ethical work ethic!! Thank you sooooo much again and again!!

Liberty Pacific Advanced Imaging absolutely blew my mind. My appointment was today at 8:00am -- I…read morearrived at 7:56 and got called back at 8:02. I honestly thought I misheard them. Never in my life have I waited LESS than 30 minutes at ANY clinic... let alone 6 minutes. Then I thought, "Okay, now I'll probably sit inside forever." Nope. I was brought into the exam room literally 3 minutes later. The mammogram (including the enhanced imaging) took maybe 10 minutes total, and I was walking out the door by 8:18am. Entire visit: about 20 minutes. I had blocked off THREE hours because I'm so used to medical appointments taking forever. The staff was efficient, organized, professional, and kind. Everything felt smooth, calm, and respectful of people's time, which is honestly rare these days in healthcare. And the BEST part? They told me results usually take 3-5 business days and that my physician would contact me. I got my results TODAY at 8:36am. I am still honestly in shock. I was surprised seeing some of the negative reviews, but after reading them, most seemed related to insurance frustrations rather than the actual facility or care. Personally, my experience was incredible. I genuinely cannot believe I wasted years driving all the way to Cedars-Sinai in Beverly Hills when this place exists. So happy I found them.

I've gone to other imaging centers and been to this one maybe 2 or 3 times (including today). I…read morecame early and staff were busy but I was acknowledged as soon as I walked up. Nice but also I understand it's not always easy in that environment to be on top of new people coming in. I checked in, filled out my paperwork and expected to be sitting for a while since my appointment wasn't until 11:30am and I arrived close to 10:45am. To my surprise I was taken back early. John was the star of my day. He greeted me more prepared than I've ever had a scan tech be. He ran down everything that would happen but none of it was condescending and he respected my experience while still checking if I had questions or needed anything. Anything John said he would do he did right on time. No one forgot about anything they said they'd do, whether it was getting parking validation, being reminded to take medication or asking for water. I was offered more comforts without asking. I didn't get his name but the guy working with John helped care for the little things and made sure I had a pillow also propped under my arms so they wouldn't fall asleep while my scans were being done. No other imaging place ever offered that, and yes my arms would fall asleep. We chatted about clothing options for scans and he's the first person to have given suggestions and they were good. Back to John, he talked me through my scans and what to expect, which I always appreciate. He told me how long until I could move my head while the rest of my body got scanned. Scans make me nervous so I try to request time checks but places don't always do them when they say they will. I didn't ask John for time info, he just did them and came over to tell me and check I was ok and understood instead of just using an intercom. Nothing felt forced and I had never admitted to them I have a hard time staying still for so long in the machine. They just got it. Scans used to take me about 45min but they also have a new machine that did them (PET/CT) in under 20. The results here also take maybe a day or two to be sent to my oncologist vs a week or two from other places I've been. I drive from the Hollywood area to Northridge based on my Oncologist's suggestion and as much as I hate the drive and the cost of gas this is absolutely worth it. Big thank you to the whole Renaissance Imaging Center of Northridge for being so wonderful. What a difference it makes. Bonus points that when I called Marisela to make an appointment she actually called me back when I left a message. It sounds so basic but going through the Medical system so much getting calls back is not as common as it used to be so I was impressed.

I had such a wonderful experience with Fariba Rabiei, Mammography Technologist, at Renaissance…read moreImaging Center. After previously having a very negative experience there with an ultrasound technologist, Anete, I was honestly nervous about returning. During my ultrasound experience, I did not feel that Anete was trauma-informed. Her demeanor felt cold, detached, and lacking in compassion, and she came across to me as though she really did not want to be there. When you're already dealing with medical concerns and feeling vulnerable, the way you're treated matters tremendously. Then I met Fariba and Fariba was THE BEST! This was my first mammogram, and I couldn't have asked for a better person to walk me through it. Fariba was warm, polite, patient, compassionate, and incredibly respectful. She explained things, made me feel comfortable, and turned something I was nervous about into a genuinely positive experience. The contrast between my two experiences at the same facility was HUGE. Fariba demonstrated exactly what trauma-informed, compassionate patient care can look like. She made me feel like a person rather than just another appointment. Fariba, you redeemed this place for me! Give this woman a raise, an award, flowers... SOMETHING. for Fariba. Healthcare needs more people like her.

Dr Otts is the BEST gyno. He is so kind and makes you feel so comfortable. His staff is so sweet…read more He is always on time, scheduling is easy. They're organized and incredibly nice. Dr Otts is very knowledgeable and you can tell he really cares about his patients. HIGHLY recommend !

Dr Ott Is the best gynecologist I have been to. So kind…read morethoughtful and thorough. I definitely recommend Dr Ott.

This place is very clean. Staff are pleasant and helpful…read more Kevin the MRI tech was great and explained everything in detail that he was doing. Would recommend to everyone.

Extremely frustrating experience. Communication was unclear from the start and we kept being told…read moredifferent things. What should have been a straightforward MRI appointment turned into weeks of confusions and unnecessary delays. When patients are already dealing with medical anxiety, the last thing they need is poor coordination. We ultimately decided to go with another facility because we no longer felt confident in the process here.

I had a wonderful experience having my blood drawn today, thanks to Linette. She was warm and…read moreprofessional. She made the whole experience feel easy and comfortable. Most importantly, she was incredibly gentle; there was no pain and not even a bruise afterward! Thank you, Linette, for making what can sometimes be an uncomfortable experience so pleasant. You were absolutely wonderful!

Poor experience tired rude over worked staff!! No…read moreorganization skills!! Seem like they all hate there jobs shame really however doesn't excuse there behavior and poor customer service skills!! Definitely Not recommended!!

Fast, easy, and friendly…read more I needed some blood work done, and I absolutely refused to go to the Quest that's literally a block away from this location. I've been to that location multiple times, and every single visit has been a disaster. They always seem to mess something up, yet somehow they're always the victims. No apology, no accountability--just an "Oh well... we'll have to do it again." Trust me, I could say a lot more, but I'll leave it at that. So instead, I waited an extra week for an appointment at this other Quest location, and I'm so glad I did. Honestly, as I was walking in, I was thinking, "Great... Quest again." But holy moly... the young lady who helped me was incredibly kind. I hate using the word vibe, but wow... the vibe was amazing! Yes, I'm being a little sarcastic, but I'm also completely serious. Who knew a pleasant experience at Quest actually existed? Even her partner was on the other side was in a good mood and customers were leaving with a smile. Epic!

Excellent type of care! A great office experience the lady was really good. Took care of me. To…read morecut the blood really well. I highly recommend this quest.