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West Town Walkers

4.9 (82 reviews)
Open Open 24 hours

Services - West Town Walkers

Dog walking

Pet sitting

In-home pet sitting

1 More Service

Pet transportation

West Town Walkers Photos

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Reviews With Photos

Pip one of West Town Walkers clients.
Margaret C.

Robin and her team are the most dependable walkers in the city. Everything was effortless, inexpensive and done with ease. From booking, to meet and greets, the West Town Walkers have got it down. I will be a long term customer and definitely suggest checking them out when you need help with your four legged friend.

After a nice long walk!

My boys have the best dog walker! Neighbors have approached me to inquire about my walker, Jacob, as he's so very likable and also protective of my dogs - which I appreciate so much since one is a senior boy. They tell me frequently how patient and loving he is -- and because he's so reliable there's the regulars that interact near daily on the rounds through the park and neighborhood. (And the regulars are a watchful crew! I love they care so much for my dogs and my walker.) My senior rescue boy, Remy, is now 13 and Jacob has been so caring and patient with him as he's aged. His little arthritic legs do not always want to go... and Jacob is so thoughtful with his care. You can tell how much he loves dogs (and I like to think my Remy a bit more!) And Remy LOVES Jacob! If anyone can get his little fur-butt up and going, with many wiggles and wags, it is Jacob. They have a special bond and that comes with time - having a consistent walker has been a blessing for me. I also have a new rescue, Louie, who has fallen in love with Jacob too. Probably too much! He's already a bit of a velcro-bug, wiggling in to get Jacob's attention, but if Remy gets a little love, Louie is right there being demanding. Jacob is so patient and helpful with his training. It takes a village to un-train and retrain so I'm grateful that Jacob is so open and patient. I've been with West Town Walkers for a few years and can easily say they are genuine, flexible and trustworthy -- not to mention consistent with longevity of the walkers. Robin is very quick to respond and Jacob is such a joy (he is also an artist/photographer - my boys are sometimes his subjects!). I have - and will continue to recommend West Town Walkers for your dog walking.

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Ask the Community - West Town Walkers

Review Highlights - West Town Walkers

Robin has been wonderful in accommodating us, even at the last minute, and addressing any questions we have.

Mentioned in 64 reviews

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City Pets - Your baby will get his/her own pet suite to await your return after their 1-2 hour grooming appointment. We're cage-free!

City Pets

(69 reviews)

River East, Near North Side

I have been very reluctant to write a review on City Pets, perhaps because I feel so sick and…read moreguilty for having taken Cooper here to get groomed just because their rates are less than at Kaiser's (two blocks away) - a good lesson to "buy nice or buy twice". Grooming: I initially took Cooper here for doggie day care since I was working and going to part-time business school. I noticed they offered grooming and decided to try them out since their rate was less than at Kaiser's. The second time I took Cooper for grooming, he came home with such a close shave! Lisa told me they had to take extra fur off since it was matted. I thought it wasn't a big deal until a year later when my husband and I noticed that Cooper's fur was not growing back. We took him to the vet to confirm it wasn't due to a medical reason, and she told us that his fur had been cut down too short that it destroyed his fur follicles. Please see the attached before and after photos. We are distraught that his beautiful fur has not grown back (his neck especially remains bare). Doggie Daycare: The dogs are not given walks during the day. Instead, there are just pee pads on the floor so that the dogs can relieve themselves inside. This can be very counter-intuitive for a puppy who has just learned to be house-trained.

Loved it here, very nice groomer , made my Elvis look super handsome and get lots of compliments…read morealso was very fast took about 1 hour and 30 mins for this haircut meanwhile other groomers were telling me it'll take more than 3 hours . Also affordable $75 plus tip for this specialty poodle haircut

Chicago Urban Pets - Playtime!

Chicago Urban Pets

(48 reviews)

Lakeview

I needed to get a new pet sitter for my two cats after moving outside the service area of my…read moreprevious pet sitter. I researched a bunch of pet sitters on Yelp and contacted a couple. Stephanie was very responsive and immediately set up an introductory call to get to know my needs and everything about my cats. Stephanie and her team took great care of my cats while we were out of town for a week. The app that Chicago Urban Pets uses allows you to include all the information, and pictures, of your pets. When the sitters come to visit, it lets you know when they have entered your home and after the visit the sitter sends you a detailed report and pictures. It truly allowed us to enjoy our vacation and know that our babies were being very well taken care of. Thank you Stephanie, Abbi, Oliver and Victor!

Chicago Urban Pets Review…read more We called Chicago Urban Pets in advance of our arrival to Chicago. We requested their services for 1 hour with our dog in our hotel room while we would be gone for less than 2 hours. This is what happened. Text message to company: Stephanie, Unfortunately, we aren't very satisfied with the services of the sitters. They arrived late, at 11:00 am, for a one hour visit due to "transport issues." We made it clear we were checking out of the hotel at 12:00 pm. We also made it clear we needed a one hour visit between 9:30-11:30 am. We left at 9:10 am and returned at 11:30 am while the sitters were still present. They said they had just gotten back to the room with Ivy. By our calculations Ivy's walk was very short. Additionally, as a result of the sitters showing up late, Ivy had an accident in the hotel and the hotel is charging us a $250 deep cleaning fee and a $100 annoyance fee. One of the two hours that we were gone was dedicated to your services that we did not fully receive and it also cost us an extra $350. I never want to poorly review any company, especially a locally owned company. But I feel I have no choice in this case. Is there anything I am missing regarding your policies for sitters showing up late? Jodi Watson Text response from company: Hi Jodi I am very sorry to hear about these unforeseen's. Additional costs from the hotel is no one's idea of a good time. Looking over our notes and communications it looks like you had expectations that were different from the nature of our policy and I will make sure Sophie calls you Monday so we can clears things out. Best Stephanie, owner Resolution: I spoke with Sophie on Monday, Jan 30th. The company felt a fair resolution would be to charge us $40 for a 45 minute stay, instead of $48 for a one hour stay, although the sitters were alone with Ivy for 30 minutes. The other 15 (ish) was with us present upon our return to the hotel. Sophie stated the policy is that if you book a sitter from 9:30-11:30, they can arrive at any time between those hours. So, technically, they could have arrived at 11:30 and stayed til 12:30 - even with our hotel check out at 12:00. Had we known this, it would have changed our timing of events and it certainly would have changed who we chose for an agency. The Gwen Hotel recommended we use their Consierge service when choosing a pet agency in the future. We feel this is a good idea.

West Town Walkers - dogwalkers - Updated May 2026

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