OK, so I ordered a New York Met hat, a black and white one I received a Mets I believe it's called the 47 hat, blue and orange with a bent rim that looks like you've been sitting in someone's closet for the last 30 years. I reached out and contacted the company and told them they sent me the wrong hat. I was told no returns because it was on sale whether something is on sale or not you have to send the right product if you don't that's on you. do I highly recommend you do not deal with this company. They will make a mistake and make you pay for it. I highly recommend shopping elsewhere. read more

I am writing from outside the USA. Was looking for special adidas shoe with a good price. While searching found this store website that I had never heard of. Did some research and found reviews here that weren't that good. I called the store and spoke to them and they told me that if I ordered it would probably ship on monday because it was black friday. Well.......don't read all the bad reviews....they shipped out the next day got exactly what I ordered. Perfect condition, brand new, excellent service. Would recommend and buy again for sure thanks read more

This is the only review you should consider. I saw some negative remarks that made me question the integrity of this store but its all bs. I ordered a pair of hard to find Asics from them. Being a bit skeptical, I called in after just to make sure we're all good. The associate was super friendly, reassured me my order was received and shipped it fast. I got them two days later. I'd give 10 stars if I could. Ignore the noise from the haters, this store is super legit and I'll be back for more for sure. read more

Pretty cool store overall and decent selection but the dudes working there are pretty miserable and standoffish.

Ordered shoes on a Th morning and shoes were not packed until the next day and not early enough to be ready for Fri pickup-- they were not picked up until Mon afternoon! They don't get shipping pickups on weekends for some reason. Called after nearly two weeks and a shipping delay and they blamed UPS. Mark was pretty defensive, said they have a small team of 3 and so many other orders and on and on. No apology. Blamed everyone else instead of owning it. Yes, UPS ground is what it is, but if you order and a Th morning it should be picked up before Mon IMHO. read more

WARNING! Stay away from this store! If you still buy from them, you will regret it! I ordered a hoodie online, but it took foreve to ship. I emailed them with no response. Five days later, I called, and they said it would ship the next day, but nothing happed. After 7 day, I called again. and they told me to wait a few more days. Finally, after eight days, my order was canceled without notice. Worst customer service ever! They don't care about their customers! read more

Do not order online! You pay shipping if shoes do not fit, be aware that all brands don't fit the same. I paid shipping, to return in order to get correct shoe size but was sent back because I used the actual shoe box, my bad. Lost out on an exchange or refund. Please be aware that online orders when retuning, must be in a box besides the shoe box, and you have 10 days to request a return. Only set back on the online orders. read more

Ordered online since I live across the country. Customer service was very helpful and I'm happy to give them more business. Will try to stop in when I visit NYC. Support local and small businesses especially when you get the items for the same price as direct from the manufacturer. (Buy from here Vs buy from Nike directly) read more

My shoes are coming apart and when I contacted your company you asked for all this information to tell me to mail back the shoes (during Christmas) and you will send me a gift card in 20 days and then I have to wait 24 hours to use it???? It didn't take that long to take my money in the first place. Why do I need to go without because YOUR PRODUCT IS DEFECTIVE? read more

DO NOT ORDER FROM THESE GUYS!!! I placed an order for some sneakers obviously without trying them on. I knew adidas ran large so I ordered 1/2 size smaller. When I received them, I realized they were still too big. So, I called the same day I received them to figure out how their exchanges worked. The guy on the phone told me that I was responsible for shipping them back as well as shipping to receive them because it was my fault for ordering the wrong size!! They couldn't even tell me for certain if they had the right size to exchange them for. When places don't even provide the return shipping label for a lesser shipping cost it can cost up to $20-$25 to send something like this back. So now I am in for $25-$30 to return a pair of shoes & I'm left to start over again. Possibly not even an exchange! Who does business like this? read more

Ordered a pair of Nikes that had just dropped and I missed the opportunity. This was the only store I could find that had them. They shipped them quickly and I received email updates every step of the way. Very professional spot. Wish I could give them 6 stars. read more

West NYC - Sports Wear Near Me - New York, New York

This place is garbage. Customer service is NON-EXISTENT. I purchased some ultra mini uggs but the size is a little too big, so I reached out through email, instagram messaging, and tried calling their fake ass number they have listed. Don't order from here. It's even crazier because they're constantly sending out promo emails and posting on their instagram so WHERE IS THE CUSTOMER SERVICE? I would give them negative stars if I could. Probably shouldn't be running a business if you're not going to provide LEGIT customer service. read more

Several great options for shoes and clothing, friendly staff, and we appreciate the help that Michael and Caesar have provided

Don't get too excited. Shipping (perhaps not entirely their fault). They emailed that order had been fully shipped, but checking FedEx tracking, fedex hadn't received and shipped it until a week later. If you're eager to receive order, 2 weeks rather than 1 can be annoying. read more

I purchased shoes from this business during Christmas season from their website. I returned them at my expense for shipping and have yet to hear anything from them. As of today you call their business number and it says disconnected. I called a few weeks ago and it was in service so not sure what is going on. I have the tracking from my shipping and it was delivered to them. They don't respond to emails so don't bother. I messaged on Instagram and FB and nothing from them. Is their online business a scam?? I am going to reach out to the BBB next but will see what happens. Anyone out there reading this please don't order from their online store. Update: I didn't get any response from the company but I did finally receive a text alert that I received my refund. I'm very thankful for that!! read more

They have some cool hats, but one of the guys working there is super unfriendly and unhelpful. He acts like he's too cool to help you out. In addition, every time I go in there are boxes everywhere so you have maneuver around in order to look at the clothing/hats. I've gone in several times to buy things, and it's just not a great shopping experience. read more

This place is garbage. Don't order from them unless you want your order cancelled. Slow, bad service, bad communication. Rough showing.

Best Store to shop at one the upper west for sneakers or boots. Staff is incredible, I have been shopping here for many years and have received A+ service each visit. Highly Recommended read more

Loved the selection! The guys working there were great too. So fun. They've got a selection you can't find anywhere else, I loved these shoes. read more

West NYC - Love! - Sports Wear Near Me - New York, New York

Hella dope store! One of the best I've seen in the city so far. Unique selection of Nikes, Timberlands, Sauconys (including a West exclusive), Vans, hats, Mitchell & Ness jerseys, outerwear, and a really good sale section too! The staff was really friendly -- asking where we were from and eager to help when we needed it. The music was chill too. Added to the cool vibe. Will be back! read more

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Ordered a hat for my son (not cheap) and it did not fit him. Had a difficult time creating an account on their website. Finally got an email from their website stating account was activated, days later. Sent numerous emails to ask for a refund since it was never worn and never received any kind of acknowledgement of my emails. Awful experience will never order from here again and told my boys to share with their friends to not order from this company. Can't even say awful service because we never received any!! read more

Their website does not seem to be working at all. They took my money and told me that I used the wrong zip code. The charge still went through and I'm left without a receipt or confirmation. I've tried sending them a message but the Captia prompt locks after I've typed the message. The phone number doesn't work either. read more

Fake number for customer service, fake let us know link, they do not reply to email. FAKE product sold. Don't shop here.

Real shoes no scam I ordered a pair from them because they were sold out in DMV area. THe shipping experience was horrible but that FedEx!! I think the store itself its pretty legit read more

Wow, just wow. It's very difficult to impress me with service but this store knocked it out of the park. The staff was beyond amazing, not only was able to find my perfect size with what I was looking for, but went above and beyond to ensure my experience was top notch. Every one who was in the store seemed very down to earth and made the shopping experience that much more special. It's rare to find this in stores especially shoe stores where most people just grab you a shoe and keep it moving. I got great recommendations and walked out with exactly what I was looking for. This is a must stop for anyone who is looking to get some great kicks and some great conversation as well! read more

Pretty crazy how boys can get with their style- particularly when it comes to kicks and hats. Tagged along with the boy to his stores.... Came in here, the staff was super friendly and informative. When I say informative, I mean it in the highest sense. We asked a few questions, since we were west-coasters visiting NYC for the first time. After all, we don't want to step on toes.. we just want to get along with NYCitziens and know where the finest is. The friendly man helped us so much. I wish I remember what he looked like... he was so helpful. -__- He told us which way to go for more retail selection AND where to go to spark one up without being hassled by the 50. NOW THAT'S Some help! Thanks, man! If you ever need some help in the yay area, hit us up! :D read more

Nice little spot in the city.. pretty clutch in my experience.. i wouldnt call it a hype beast spot but they have a variety of dope items. Some classic stuff some new stuff. I was looking for a north face jacket the 700 and none of the north face stores had it.. not even online! So this was my last resort.. i called them they checked and they didnt have my medium but they let me know they had a large (the northface stores didnt have any sizes) i went in to try on the large and it avtually worked out. The guys there were cool. Real relaxed chill environment not scolding you or standing next to you so you can make a purchase. read more

If you live in the Upper West Side or even Hell's Kitchen, you're a little far from the sneaker shops that get the Tier 0 releases. Luckily, West NYC is here to be your savior. West NYC is pretty convenient to get to by subway, and it's a quick walk from the station. The shop her isn't large by any means. Half of the store is dedicated to clothing, and the other half is for shoes. Here, you'll find all your streetwear brands, as well as their own West NYC brand. Prices range, but are normally around $30 a tshirt. Now if you're coming here for sneaker releases, then prepare to line up. People from Uptown and Midtown are going to stop by here, so be prepared to camp out early. I've walked passed West NYC, and see over 50 people in line for a sneaker release. The staff here is pretty chill, so that's always a plus. Not much more to say aside from the fact that if you like streetwear or sneakers, then you'll probably come to West NYC at some point. Just be prepared to wait in line if you want those exclusive kicks. read more

Perfect balance of a boutique sneaker shop and discount sneaker store. Very chill store clerks are super helpful and proactive in helping you find the shoe you are looking for. The back of this place has some solid shoes deeply discounted as well, so if you're like me and don't want to spend over $100 on sneakers, you can generally find a great pair on the sale rack. None of the pretentious attitude of a specialty shop, but all of style and selection you're looking for. read more

Excellent taste. Friendly, helpful staff. The buyers for this place are doing something right. They have some super rare shoes here, especially for a place tucked away on UWS. The store is not big so they don't have that many different styles. But they have an eye for good stuff. The place isn't cheap. But rare sneaks usually aren't. read more

Too bad the employees never pay any attention to the customers in the store. I've been there twice and each time I've stood there for close to 10 minutes, as they all watch from the front counter, too busy socializing to offer a size...or even a hello for that matter. Doesn't matter if the kicks are nice if no one will ever ask me if I want to try anything on. This is a business, not a clubhouse. read more

Monday's staff is super amazing especially this one kid name victor. Mike the manager is great person to deal with and Al is the best person to talk to finding more info on a sneaker. The whole vibe of the store is cool super chill all the time definitely my sneaker store to come shop in read more

Amazing store, great up to date men's street style fashion and goods. Very respectful staff (shoutout to Michael for helping today). They give you enough space to browse with out feeling attacked haha. Will be shopping here again in the future. read more

Here and Extra Butter RVC are my favorite locations- great store. They have a tier zero account for most things but every now and again there are kicks they don't get. Lester, the owner, Mike, the manager, and Al, the designer are all good dudes. I really like Al's collabs, and always look forward to them. The clothes are nice and low key- good looking clothes for regular guys. You can almost always find a good deal in the store also on some Asics, Saucony, or New Balance. I consider this my home boutique. read more

I love this place. I visit it every time I'm in NYC. Always find something I like. Staff is very helpful. read more

Great selection and the staff really knew there sneakers if u look u can find some really great deals. The guys working were very helpful and honest.I definitely recommend this shop usually workers in sneaker stores are snobby and unhelpful but not here they really know how to make u feel comfortable read more

I have yet to buy something from here But I love the atmosphere and staff I'm trynna get a job there lol read more

Pretty dope spot. I went here looking for some cool New York apparel (10Deep, Supreme). This store reminded me of a boutique you'd find in LA on Melrose. They have all the latest urban streetwear, but what surprised me the most was that they carried a lot of Cali streetwear here, particularly there large selection of Crooks & Castles. I ended up buying a fitted cap repping their store's brand... it was really clean. It was in Mets/Knicks colorways, and had West inside of a basketball with NYC on the back. The underside of the brim was orange. Their kicks are pretty cool too, and it spans from AF1s, to Js to Vans. This was the only store like this in the area and if you're in the Upper West Side, check it out. Hell, check it out even if you went to SOMA. read more

It's hard to find exclusive kicks in this part of town. Thank God West takes care of that issue. West carries a very nice selection of sneakers ranging from Nike to vans. However, the clothes shouldn't be overlooked. They carry tees you can't find anywhere else. The staff is cool and knowledgeable. I'm always in the neighborhood, so I always stop by. The store layout pulls you in. read more

One of the best spots to find rare sneakers and fits. Swing by if you're in the area!