Update. She responded to tell me that the reason she took 5 entire hours was due to a removal that took 30 minutes. And said what I had on my eyes is a volume set which I "booked for". Patrons who get lashed. Tell me if corneal abrasion, chemical burns in and around the eye and pain is normal? Regardless of the set. Right... she then argued that "her work" isn't pictured in my reference photos. Dare I attach screenshots of how I know she's catfishing on Instagram? Reposting random people with lashes and claiming them as clients (see pics below she claims as "hers" and let me know if they are remotely similar?)... Anywho... yup she refused my refund because she took off the price of the removal and the color of the lashes charge ($40). DO NOT BOOK HERE! I also got them fixed! PM me for details on a good lash tech who won't give you chemical burns! read more

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I went here for the first time and was giving them a chance. First of all Sheyla took 3 hours for a simple set. And 2 nails broke the next day. I asked her if I could come in to get them fixed and she said she was booked but she would ask the other girls and she never replied since. This place is not professional at all. All my nails lifted within 1-3 days . Cheap! read more

I booked an appointment 2 weeks ago with Wendy, appointment was "confirmed" so I thought! She canceled an hour before my appt, super unprofessional. Absurd excuse btw! I should have read the reviews before, this place is a joke!!!!!!!! read more

I love love " Wendy " she is the Absolute Top Nail Tech I have ever met and had my nails done This review is long overdue ! I was working at my job in Carlsbad cvs and this young girl came through my line and I said OMG GIRL YOUR NAILS ARE SO AMAZING BEAUTIFUL Who does your nails if you don't mind me asking and she said " Wendy " and I went to Wendy and WOW They're is not enough stars here to put her Talent ! I know she has plenty of clients but I just want to say that I definitely recommend Wendy if you want a TOP NOTCH NAIL TECH ... She is the BEST #1 Sincerely Cindy Johnson read more

My nail artist recently moved to this location and I only go her for her. If you want your nails done RIGHT I highly recommend seeing Maranda, she's a true artist and gets down with it. This is my second time getting my nails done by her and everytime I'm more amazed than the last She books her appointments via Instagram. Can't wait for the next design She's professional and kind. nails_by_marandamarie https://instagram.com/nails_by_marandamarie?igshid=14usltgy4up3a read more

West Nail Lounge - Nail Salons Near Me - Vista, California

I've been coming here to see Ana for about 6 months now & every time I've left happy with my nails. She listens, and goes above & beyond!!!! And my natural nails have never been healthier even with having acrylics for years. Ever since I started coming to Ana I have noticed an improvement on my nails. HIGHLY recommend!!! read more

West Nail Lounge - My favorite set ever - Nail Salons Near Me - Vista, California

Got there at my scheduled appointment really excited to get my nails done because of my birthday coming up. I got there nobody greeted me energy was just off did not feel welcomed at all. Booked with Wendy the owner she canceled on me last minute with no text from her just someone telling me saying she won't be able to make it last minute. Just very disappointing and unprofessional. read more

I'm so excited I met Ana! Her work is always amazing and consistent. All the nail artist are super sweet and create a cool fun environment when getting your nails done (: read more

West Nail Lounge - Nail Salons Near Me - Vista, California

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I am so pissed off right now, I been getting my nails done by Wendy the owner for almost a year now. I would have to say that see does good work. But as a business owner her customer services skills SUCK. I have a 5pm appointment with Wendy today 12/30/19 and 3 hours before my appointment she decided to send a text out saying she's gone for the day and that she will be back on 1/7/20 so if we want to call or make another appointment we can. Wtf who runs a business like that, that is really poor customer service on her part and it makes her business looks bad. It just really sucks, since she was there an hour ago she could of called me and see if I could come in early. It's just a disappointment when you really like how someone does your nails and now you have to go out and find someone new. Thanks Wendy. read more

They're flaky on appointments and unfortunately their appointment system is set so you can only set past 2 weeks in advanced. Talk about appointment only *eye roll* I made an appointment for this weekend that I had made almost 2 weeks prior for a concert coming up, now that it's cancelled for no reason I have to find a last minute tech. Thanks ladies, keep doing this to your beloved clients and before you know it you'll be out of clients in no time read more

I loved my nails thank you kat for doing them just like I wanted and being so kind can't wait to be back read more

West Nail Lounge - Nail Salons Near Me - Vista, California

Staff is nice. But the quality of nails is not good- maybe it's just the type of nail manicure I got? Not sure, don't get me wrong the manicure French tip was really nice but 3 days after they broke and chipped- too overpriced for that to happen. I wanted to try something new but got my nails done way cheaper at another place for better quality. I just think it's over priced for their nail quality. read more

So I booked an appointment with my favorite manicurist Wendy and FINALLY came to West Nail Lounge to get a fill. It's located on the left side going eastbound on Vista Way next to a Mexican restaurant. The place is small but decor is cute and vibrant! Wendy has done my nails before and shes has done nothing but a tremendous job! She's reliable and knowledgeable at what she does!! Very efficient and expeditious with the job. She actually enjoys making you feel special and requests any feedback. Along with the other manicurist their work is stunning! I always recommend anyone who likes to treat themselves once in awhile to West Nail Lounge. This place is very unique and I'm blissful that they're finally open because I see nothing but greater opportunities and success for them. read more

West Nail Lounge - $44 Reasonable pricing for beautiful nails! - Nail Salons Near Me - Vista, California

I was never one to get my nails done BUT since meeting Wendy I'd never go anywhere else. I've been getting my nails done with Wendy for approximately 2 years now. She always does a phenomenal job and asks for feedback. Wendy always confirms if I'd like to change anything and make sure I leave happy. Best recommendation would be book your appointment in advance because she is always booked. She's reasonable priced and she's always trying new things to perfect her craft. read more

West Nail Lounge - Nail Salons Near Me - Vista, California

Great place to get your nails done. Beautiful work for a reasonable price & Not to mention the atmosphere is also great they always greet you when walk in . Place is clean and use new nail files on every person unlike other places that keep reusing files. Cat is a great nail tech. Her work is AMAZING & gives you exactly what you ask for. read more

West Nail Lounge - Fill by cat - Nail Salons Near Me - Vista, California

This place is great!! I'm never going anywhere else. Wendy fixed a 5 day old "almond" shaped set I had done somewhere else and when she was done with them they looked like a completely new set! She perfected the shape and did a beautiful gold gradient on one nail. I am so happy with how they look now! The salon itself is super cute and I loved how welcoming everyone was. Customer for life! :) Thanks so much Wendy!! read more

West Nail Lounge - Nail Salons Near Me - Vista, California

I booked MONTHS in advance to make sure I had an appointment to have my nails done on time for my wedding. She cancelled 2 hours before my appointment and my wedding was the following day. Never even offered to fit me in with any of the other girls even after I had requested. read more

As a first timer I absolutely loved it! I loved the results of my nails as well as the customer service. I got my nails done with Karla she's a very lovely and nice girl. I absolutely loved my nails, and Wendy was very welcoming. The place is super cute ! Definitely recommend ! read more

After reading my last review the owner Wendy kindly messaged me and offered to fix my nails. I was able to quickly get an appointment and Wendy made my nails look AMAZING. They are exactly what I wanted and more, she took the time to make sure that my nails were done right this time. It is easy to tell that she really cares about the work she does. I will definitely be back to get my nails retouched by her in a couple weeks and will definitely recommend her to all of my friends. Thank you Wendy and sorry I forgot to get cash to give you your tip that was well deserved!!! read more

West Nail Lounge - Thank you Wendy for my nails - Nail Salons Near Me - Vista, California

Came here despite the iffy reviews and sure enough, they are flakes. She just cancelled an appointment I've had for weeks, an hour before the appointment time, the day before New Year's eve because she "decided to go out of town" (her words) instead of honoring her appointments. read more

I honestly don't even know where to begin. I was so excited to get my nails done here and unfortunately I COMPLETELY REGRET it. This review is pretty much based on the nail tech I had, because while I was watching the other two, I was envious I didn't get one of them! I originally had an appointment with Kendra but had an emergency and had to reschedule with Cat. First of all, when I arrived I got the most cold shoulder "hi" and that was it, she never really initiated a conversation just the basic questions about style, shape and length. So, I sat down and she just started working on my nails. This nail shop is cute and small but that can also be a negative thing and this time it was because I was sweating my ass off. The girl next to me was offered the fan by her nail tech (Kendra) where as mine was zoned in on her work, she probably didn't noticed I was sweating. Now, with how "zoned in" my nail tech is into her work, you'd think my nails would've been phenomenal... yea, me too. Well, I had gone awhile without getting my nails done so my cuticles were grown out, usually when I get my nails done the nail tech uses the drill to just shave them off... not this nail tech. She just put the acrylic around them.. Two of my nails are completely shorter than the other and three of them are completely crooked (and trust me, it's not my finger that do like this). Not even 24 hours later my beads were falling off my nails, and my shellac top coat is chipping. I usually don't complain when there's a few things wrong, if it were just one thing I would've never wrote this review, but because there's so many things wrong with my nails, I felt like it was acceptable. I still tipped her what I normally tip and went about my day because I'm not the one to cause a scene especially when the room is full of people. I just won't be getting my nails done here again, and if I did it will be by anyone other than Cat. read more

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Where can I begin , if you are looking for an amazing nail designer / Nail artist / Nail Tech Seriously do not think about it twice and go to West Nail Lounge in Vista ca. Kendra has been doing my nails for years and never fails to impress me every single time. Her patience her detail her experience and professionalism speaks for itself. She literally gives you "Pinterest, Instagram nails" (those perfect nails you see on social media ? ) SHE'S that girl!! Not only that but she cares about your nails as well. My natural nails always remain thick and grow very nicely, always making sure to soak the nails and properly remove them unlike many other places where they just rip them or pop them off breaking your own nail and hurting you. You want gorgeous nails ? You want perfect nails ? In a clean and beautiful modern environment Go to Kendra! She is the BEST! You will not be disappointed. Book with her nowww look at her work in Instagram @kbeautynails_ read more

West Nail Lounge - Nail Salons Near Me - Vista, California

I am fan of this salon, specifically Wendy and Karla. I know Wendy and Karla get booked but I don't appreciate getting called last minute by Wendy on 3 separate occasions for her to cancel my appointment and being told she (Wendy) would call me back right away to reschedule. Never happened. 3 times I had an unfortunate experience with Cat,the other girls were busy. I finally settled to have Cat do a fill, it was the worst fill I've ever had. She hardly spoke a word to me during my visit. She barely got out the words, did you pick a color. Needless to say, she didn't get a tip, I was so pissed I couldn't wait to get out of there. I did call later in the week to complain and got a less than enthusiastic response from Karla. I don't know if they just are so busy they don't care if they lost a customer here and there. I hadn't been back in a couple of months. I called last week (early Sept 2017) to get an appt for a gel nail fill. Cat answered the call and totally didn't understand what I wanted. Appointment was made. I called today to check to make sure they could do a gel fill, was told they don't do that and I cancelled the appointment. I told Karla I had talked to Cat when I made the appt with Wendy and Cat obviously didn't understand what I was asking for, her response. again, was less than concerned. C'mon girls, you (Karla and Wendy) do amazing work. Step it up with the people you are hiring. read more

LOVE, LOVE, LOVE! Wendy is amazing, my nails are absolutely perfect. I just can't stop showing people my nails. The lounge is very clean, they offer gorgeous colors a good variety for everyone. I'm truly impressed! read more

West Nail Lounge - Killed it - Nail Salons Near Me - Vista, California

I found them on instagram and love their designs. I called them saying I'm a new customer and what do they have open and they said "They are not accepting new clients!" So disappointed. Guess they don't want my money then. Go to Crystal Rose Nail Boutique. Highly recommend and they do amazing work! read more

Love my nails every time!! They are super clean and know how to do it all! Wendy has done my nails a couple of times now and she is great. I recommend this place you will not be disappointed read more

Love getting my nails done with WENDY she's the best my nails never lift or break she's really is amazing with nails I completely recommend her gorgeous salon :) read more

This place is amazing love it have been looking for a good nail place in Vista and sadly was always super disappointed here gaby did exactly what I was expecting super pleased with her work definitely coming back read more

For everyone trying to try this place out. DONT WASTE YOUR TIME!! I called a week in advanced to get my nails done, i am always pretty busy so i always like to make appointments so my time is not wasted. I had my appointment set up for 11:30am. I received a call at 11:21, yes 11:21, saying WENDY had to cancel my appointment bc she couldn't make it in. Like are you serious?! 9 minutes before my appointment?! Keep im mind i drove for about 30 minutes to get there. The girl who called me wasn't even apologetic about the situation. Just goes to show how shitty their customer service is, im surprised they cancel appointments like this quite often. Bottom line, they clearly dont care about their customers so don't waste your time. read more

What can I say, the girls here are AMAZING. Gabby is a perfectionist that will exceed your expectations every time. Wendy is amazing as well, she did my nails for my wedding 2 years ago and I am sooo happy I found her again. Ana is super sweet and always makes sure you are satisfied with your nails. She even cleaned up my husbands cuticles, it was his first time ever and he was very pleased. This is by far my favorite nail shop. Yes, all 3 girls here are booked pretty heavily; BUT its worth the wait. They have all kinds of rhinestones and can do ANY design you want. They take care of you and make you feel right at home. read more

I had my nails done by Wendy and I could not be happier. I've been getting lots of compliments and I love how they turned out. You can tell Wendy enjoys her work and it's not just a job to her. Yes, it was a bit of a wait for an appointment but well worth it. Just book in advance and you will be fine. It's a cute little salon with an intimate feel. read more

I love Wendy and her work! I got my nails done last Saturday and she finished in an hour. Not to mention, her work is amazing. Her 3-D acrylic flowers are on point and she always makes sure you get exactly what you asked for. She is very talented as well as a sweetheart, I can't wait to go back! read more

Love this place! It takes a while to get an appointment soon but it's so worth it. My go to girl is Kendra there is no way I'll be going to those chop shop nail places anymore. These are my ladies forever now . They actually listen to what you want unlike other places! They use gel polish without the extra cost. read more

I decided to go back to acrylic nails after deciding to go natural for a few months. I've been to quite a few nail salons in the area and every time I'm disappointed with them for one reason or another. As always I was skeptical about coming here but I was so pleasantly surprised. Gabby was absolutely AMAZING! She made sure that my nails were exactly how I wanted them, I don't think I've ever had someone give me so many options in getting my nails done. She made sure my nails were perfect even down to make sure they were nicely smoothed and I didn't have to pick off globs of acrylic off of my skin like I do when I go to most of the chop shops in the area. I will definitely be coming here again. read more

Ok so I don't like to be this person that's petty and rights bad reviews but I'm EXTREMELY disappointed with the outcome of my service. I got my nails about 2 weeks ago... I got basic nails nothing crazy, my manicurist was super sweet and even offered to do some hollow glyptic or something like that on my nails and I loved them!!! I had to go back a week later just to get them reshaped which was fine cause I haven't had nails in like forever... so I was aware that I would have to go back probably and paid for them to be reshaped and then I added some chrome to the rest of them. When I went back my nails were already chipped a little but didn't get fixed which was no big deal it wasn't really noticeable.... ALL my nails are chipped now and look disgusting... I called to see if I would have to pay to get them taken off... I was informed I would have to pay... asked so I have to pay for nails to be removed that are already chipped and basically falling off... yes... I'm not really happy about that I understand that it's a business and what not but still.... I've been here a few times before and was always really happy with them but unfortunately this time was different. So now I have ugly nails that are ripping my current nail off which is great . Really sad but I'll have to part ways and wish the girls nothing but the best. read more

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It was a pleasure doing business with Wendy. She has great customer service and great conversation. The prices are very reasonable and I am looking forward to getting my nails done on a regular bases. read more

I was recommended to this place by my sister. After seeing how amazing her nails where i decided to make an appointment. I've been very pleased with the quality of service. Wendy is amazing! I drive from Temecula into Vista just to see Wendy, the drive is well worth it. read more

I'm all for supporting small businesses and I can't say that the work Wendy does isn't good, it is. My problem is that she (her business all together) has no consideration for others, so how has she managed to maintain her business? I have either been cancelled or rescheduled multiple times... but at least then my appointments were acknowledged, right? Well this last time I personally scheduled my appointment with Wendy, yet when I called to confirm my appointment , it was no where to be found! The gal who answered the phone said, "I'll text Wendy and check with her, and then i'll give you a call back" and hangs up the phone.... mind you she never asked for my phone number!! I tried to personally get in contact with Wendy but wasn't able to get in touch in any which way I tried. Next time appointments are cancelled, rescheduled, or simply removed for "emergencies" maybe keep out of SM don't you think? I've talked to many people who stopped going here because they'd get cancelled because of sickness or emergencies yet see something different on SM ... just a suggestion. Another suggestion, if you'd like to take it, organize your appointment book or hire someone to do so for you and maybe train staff on customer service. I wish you the best moving forward. read more

I have been trying to get an appointment for the last THREE WEEKS! I get no response first of all, and then Wendy will say she has an appointment available and I'll say I'll take it THEN 1 week later she replies saying its unavailable? Like this is seriously ridiculous. Worst customer service ever. They are the most unfriendly business people. Yeah they seem to do great job on nails but oh lord, what a nasty costumer service. read more

I was absolutely pleased with her services! She's so sweet and the vibe was just amazing! Glad to see you doing so well. Congrats girly. I will definitely be getting my nails done here regularly read more