Cancel

    Open app

    Search

    West Malling Garage

    5.0 (2 reviews)
    Closed • 8:00 am - 6:00 pm

    West Malling Garage Photos

    Recommended Reviews - West Malling Garage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Big Motoring World - BMW 1 Series

    Big Motoring World

    (33 reviews)

    Recently purchased a BMW 5 series, Car seems fine, not sure if warrantly is worth much as so far…read moreengine/suspension issue have been classed as "wear and tear" so not covered! However, I was promised repeatedly by salesman when viewing that original mats would be provided. When collecting a few days later, no original, matching mats in car. Office staff then promised they would be ordered and sent out, and original salesman has reputation for misleading customers so cost would be deducted from his salary. Its been almost a month and repeatedly stonewalled by after-sales team on phone and by email. They insist mats are not advertised or provided, ignoring completely was was promised directly to me, many times, by both salesman and office staff on collection. Very disappointed by the failure to provide what was clearly promised to me (in earshot of many staff members and other customers) and by the poor attitude of after-sales team. Would recommend other avoid this dealership, or get absolutely everything writing so they can't backtrack.

    I purchased a vehicle from Big Motoring World and unfortunately my experience with their…read moreafter-sales service has been very disappointing. Shortly after purchasing the car, I discovered that the air conditioning system was not working. After many emails and follow-ups, the dealership eventually acknowledged the issue and authorised a repair at Halfords. However, the repair appears not to have resolved the problem. Because the repair was carried out in late autumn, there was no practical way to test the air conditioning during the winter months. When the first warm weather arrived recently, I tried using the system again and discovered that it is still not producing cold air. Despite extensive communication over several months and more than 50 emails, the issue remains unresolved and I am once again having to chase the company for assistance. Buying the car itself was straightforward, but the after-sales support has been extremely frustrating. I hope the company will review this case properly and resolve the matter soon. I would advise prospective buyers to carefully consider the level of after-sales support they may receive if issues arise.

    West Malling Garage - car_dealers - Updated October 2026

    Loading...
    Loading...
    Loading...