Very good service attitude。 The overall environment looks…read morenice and clean. The service makes people feel that everything is worth it. It is easy to accept their opinions and feel comfortable.

I have just bought my first car from Eltham Car Sales, they made it an easy and smooth process - I…read moream extremely happy with my purchase! They had so many lovely cars to choose from at good prices and such low mileage. I would definitely buy from them again. Thank you Eltham Car Sales! Natalie.

Recently purchased a BMW 5 series, Car seems fine, not sure if warrantly is worth much as so far…read moreengine/suspension issue have been classed as "wear and tear" so not covered! However, I was promised repeatedly by salesman when viewing that original mats would be provided. When collecting a few days later, no original, matching mats in car. Office staff then promised they would be ordered and sent out, and original salesman has reputation for misleading customers so cost would be deducted from his salary. Its been almost a month and repeatedly stonewalled by after-sales team on phone and by email. They insist mats are not advertised or provided, ignoring completely was was promised directly to me, many times, by both salesman and office staff on collection. Very disappointed by the failure to provide what was clearly promised to me (in earshot of many staff members and other customers) and by the poor attitude of after-sales team. Would recommend other avoid this dealership, or get absolutely everything writing so they can't backtrack.

I purchased a vehicle from Big Motoring World and unfortunately my experience with their…read moreafter-sales service has been very disappointing. Shortly after purchasing the car, I discovered that the air conditioning system was not working. After many emails and follow-ups, the dealership eventually acknowledged the issue and authorised a repair at Halfords. However, the repair appears not to have resolved the problem. Because the repair was carried out in late autumn, there was no practical way to test the air conditioning during the winter months. When the first warm weather arrived recently, I tried using the system again and discovered that it is still not producing cold air. Despite extensive communication over several months and more than 50 emails, the issue remains unresolved and I am once again having to chase the company for assistance. Buying the car itself was straightforward, but the after-sales support has been extremely frustrating. I hope the company will review this case properly and resolve the matter soon. I would advise prospective buyers to carefully consider the level of after-sales support they may receive if issues arise.

Great Friendly car dealership, I had problems with my Ford Mondeo, nothing was too much hassle for…read morethem, my car had a lot of running issues, the team there turned my car around in 1 day from running sluggish and being a pain to start in the morning, to running perfectly- mondeo pulls so nice on the Motorway now- thanks guys for your help, would recomend to any one unsure with whats wrong with their car they only replaced what needing replacing :-) 5 star rating with me and they quoted me happy as i had 3 quotes from other local garages.

I bought a car on 1st August (ford fiesta) and had problems from day 1 - they gave me a clear MOT…read moreinspite of ruined break pads (which was mentioned as advisory in earlier MOT and wasn't replaced before sale). I had to literally visit the garage 5 times to get this issue resolved. When I collected my car after repair - the rear bumper and body has BIG SCUFF AND DENTS. Ashburton service centre bluntly refused to repair this and said that "cars are always parked on the street after repair and they don't take responsibility for what happens to the car on the street". I quote their exact words "For every car that we repair and park on street, if we started fixing the dents caused while they were parked outside our garage, we would go out of business". I have complained to motorcodes - case ID is 20515. I will complain to VOSA for providing incorrect MOT just for selling the car and I'm in discussion with a solicitor to raise a case in small claims court. AVOID THEM - they sell bad quality cars, bad quality repairs and don't take responsibility for safety of cars in their possession.

As the last reviwer said, great choice, lovely clean cars very well laid out, staff very friendly…read moreand helpfull, not at all pushy ( which is a pleasent change for a car dealer) they have a nice cafe on site where you can relax and take your time to think about the cars before leaping in to anything. they dont mind how many cars you test drive ( we drove 3 )But the best bit was the prices, I found them to be very cheap, compared to other dealers and the auto trader. I think where other people have come unstuck in comparing prices is the fact that jefferies farm often have very high spec cars, leather , aircon, ect. so you have to make sure you are comparing like for like. I found them to be very good on price. they gave me quite a good deal on my old car too, not quite as much as i had hoped but not bad. on the whole very good I thought. recommend - yes

good choice but in my opinion very over price. Shop around before buying hereread more

100 percent happy with my experience here! I bought a great car at a very good price nearly a year…read moreago. I was a little weary at first as it's only the 2nd car I have ever purchased and hadn't heard of the company before but they are a genuine and knowledgeable small business who have been running for 20 odd years (don't quote me) and their customer service is second to none. I would highly recommend them to anyone wanting to purchase a used car from an honest company.

We brought a car from economy cars and were very impressed with the standard and condition of all…read morethe vehicles, and the customer service was first class. The owner and employee were very helpful, very welcoming and informative about their vehicles. We brought our car at a very good price and traded our car in, and were very happy with the deal and service we recieved. We are going back to them to get my son a car, as we felt confident to buy from this company, knowing we would get good service and a good car. Just brought another spotless car from Economy cars for my son. Very pleased with the deal again! Economy cars have very economical prices for above average cars! Would definately go again to charles if we need another car in the future. Andy & Dawn

Came here looking for a pre-owned car for my dad. Pushing aside all the 'rumours' of second hand…read morecar dealers we came here having pre-searched our vehicle on the internet and McCarthy Cars kept on cropping up. We live reasonably close so decided to pop down and see the options in person. Parking is available near by and the site is across two lots providing a variety of make and model of cars to look at. A family run company, established here for decades, meant that I felt a little more comfortable about purchasing from here. It wasn't a site that had popped up and likely to disappear just as quickly also. We were pretty much left to look around without any hassle and when we found some we liked, were offered to take a look inside. They provided guidance, pointing out the different gadgets and workings of the insides. They were also happy for test drives to happen and for us to take them for a drive by ourselves. We did not encounter any heavy sale but Mr McCarthy, was on hand to talk through the spec's of the different vehicles and very happy to show paperwork and checks they perform on all their cars. There was no bartering here however, the aftercare help and assistance provided meant that I felt this wasn't needed. All cars are RAC checked and they provide a full service before you pick it up along with MOT up to date and taxed. The car we were interested in did have some little scratches on the side which I was told would be removed. I must admit, I was a little apprehensive about what they would see as 'removed' and I would see as 'removed' but, decided put my trust in them and have a little preparation for a discussion on said 'removed scratches'! Having come back a week later to pick up the car, I was very impressed. You would not know that there were scratches on the side. Mr McCarthy lived up to his word to trust him! His son, James, assisted us on the finalisation of paperwork and signing up for RAC cover (also comes as part of the deal) which is an added bonus on top of everything else. Father and sons were all very informed, personable and easy to deal with. It has been a very pleasant experience so far and would recommend them to anyone looking for their 'pre-owned' car.

From the owner: If you are looking for a used car in & around the Croydon area, we have recently been awarded 'Best…read moreUsed Car Customer Care 2014'.