Dr. W is a typical doctor. Makes you do bi weekly checks for about 3-4 appointments and then when…read morethe problem doesn't go away... she'll tell you she'll see you in 6 months to see if it's better. "But doc what if my symptoms that I came into your practice with haven't even been 1% improved since going here"?! You got to love these doctors running your insurance but you not getting results.

Misdiagnosed, scammed and I'm pissed. My wife and I have been going to see Dr. Wianecka in Babylon…read morefor YEARS now. I had an issue with my eye and Dr. Wianecka wasn't in the office so I saw her colleague Dr. Blum. The problem I had was on my upper eyelid not inside my eye, this is key to my story. She diagnoses me with something prescribed me some an ointment to put on my upper eyelid for a few times a day. Dr. Blum offered no suggestion as to what caused this or how it happened. I tried the ointment and my eye immediately got extremely itchy and was getting worse not better so I called the office back and scheduled an appointment with Dr. Wianecka 2 days later. This is where it gets even more unprofessional and pathetic. Dr Wianecka sees me, I explain the situation and she says no I don't think it's what the other doctor said...two doctors same group not on the same page...pretty odd. Then she proceeds to try and blame me for the issue that occurred, and said must be an allergic reaction to something. Meanwhile, Ive eaten nothing new, no new soaps, fragrances, shampoos, laundry detergent, NOTHING, so it 1000% is not from that, very lame to blame it on the patient just because you don't know why the problem is occurring. Then she says oh the ointment that Dr. Blum prescribed has a high % of people who reported bad reactions to it...WHY WAS I PRESCRIBED THIS!? She then insists to put these eye drops in my eye meanwhile yet AGAIN I told her the issue is outside of my eye it's on my eyelid and then wanted to prescribe me an eye steroid drop. No good reason as to why either was prescribed. She made it sound like the drops she showed me in office would be cheap only to find out when I walked out I'm hit a ANOTHER $50 copayment, plus $30 for these drops. Why am I being charged another copay when I was MISDIAGNOSED and not properly treated which caused me to go back to your office TWO days later. This is disgusting behavior and I'll never go here again. I ended up going to another eye doctor and got my problem fixed immediately. The fact that I was charged another copayment when it wasn't my fault along with all of the other issues is insane. Go find another doctor that actually cares.

Last month, Olivia came through for me again. Testing out…read moredifferent contact lenses to find the most comfortable brand over the last year has been quite the challenge. She ordered an additional sample set to ensure they're the brand I'd want to commit to before placing my annual order. Olivia, thank you for all that you do. I appreciate it very much.

No one ever picks up the phone. You could be the first caller in line and you'll sit on hold for 30…read moreminutes and then all of a sudden you get a message leave a message or leave a message and no one ever calls back. It's a shame because the doctors there are amazing.

We have been clients of Captree Opticians for over 15 years and have been happy to recommend them…read moreto our friends and family. Their selection of frames and services are unparalleled. i have never walked out of Captree unhappy.

First off - they don't accept vision insurance here, but you can get reimbursements from your…read moreinsurance company depending. That being said, I have been going here since the first time I ever got an eye exam. I am now 25 years old, relying on glasses since I was 8 or 9. The staff is absolutely wonderful. Judy and Paul are both helpful in choosing the right options for you, and going above and beyond to make sure your experience is everything it can be. Top quality in any product you are looking for, so you will spend a decent amount here, but remember, you get what you pay for!

Total ripoff. The owned lied to me and said the store did not accept nyship/empire insurance. They…read morein fact do accept that insurance. Stay away from this business . the owner lisa is very rude and not trustworthy. I demanded a refund after being told they did not accept my insurance and had to wait a long time to get a return phone call. The place over charges customers and uses groupon to lure you in. Customers be aware

From the owner: We are a full service optical store, specializing in prescription and high end eyewear. Our frame…read morecollection is a mix of exclusive brands to Babylon Village, such as Etnia Barcelona, Dita Eyewear, Wiley X and Chopard along with many others. Our lenses are digital high definition from Carls Zeiss Optics, the leader in quality and clarity in the world. We fit all brands and designs of contact lenses. Our staff is certified specialists with 20 years of experience.

I have been a customer of Davis Visionworks for years. On November 15, 2024, I attended my annual…read moreappointment at 703 Montauk Highway (Davis Visionworks Great South Bay). My appointment was initially scheduled for noon. I entered the store at 12:10 pm and was advised by Julie that I had to reschedule because I was late. I then stated I thought there was a fifteen-minute grace period. Julie then said they only allowed five minutes. I then asked to speak to the manager to see if I could still be seen. The manager, Joe Fulco, explained the store policy regarding appointment times to me.  During this time, I could tell he felt irritated that I had requested to speak to him due to his demeanor. I then stated information regarding the grace period should be made clear on the website so customers are aware. Mr. Fulco  stated, "The website doesn't need to say to be on time for you to be on time."  At this point, I told Mr. Fulco that I no longer wanted to reschedule and to file a complaint through corporate. As Mr. Fulco wrote down corporate information, I reiterate that his unprofessional comments towards me were unappreciated. Mr. Fulco then ripped the paper with the corporate information and told me to get it myself. I then said you know everything is on camera; that wasn't smart to do. At this point, I felt utterly disrespected and devalued as a paying customer. I proceeded to write down the store employees' names and exited the location.  This behavior committed by Joe Fulco is entirely unacceptable. Mr. Fulco should not hold a supervisory position at Visionworks. He should understand that he is held to a higher standard as a representative of your organization. The customer is always right, no matter what. The disrespectful behavior and unprofessional comments were not necessary. DO NOT GO TO THIS LOCATION!

I am leaving this review because if anyone else has a similar issue that they should call and file…read morea complaint. I was home with the flu and asked my son (22yrs old) to take his sister (16yrs) for an eye appointment. Not only did my daughter feel Doctor Manin was rude to her and in her words "mean" but felt it was because she was Hispanic. The supervisor Joe fulco gave me some BS about not having her prescription over the phone and in my opinion was steering a specific product. When confronted with a valid doctors prescription he back stepped his words. I have had issues at this location and it's the reason I stopped going there in particular. It was just a error on my wife making it at that specific location. I did file a complaint immediately.

Id give them a 0 if possible. Total lack of respect for people's time. I sat in the waiting room…read morefor over 2.5 hours before I walked out. They charge $500 an hour but thet seem to think that other people's time isn't valuable...I am aware that waiting comes with the territory in this field, however 2.5 is a little absurd.

Excellent eye doctor office. Dr. Nattis performed my mom's last cataract surgery which went very…read morewell. The only thing is that this is the type of doctors office where you wait an hour or more just to be seen. So don't worry if you're a few minutes late. They don't respect your time, so don't worry about theirs. But Dr. Nattis himself is excellent when it comes to eye care.

No respect for your time. Waited two hours to see the doctor and when call back just move to a…read moresecond waiting room. what a joke go somewhere else people if you value your time.

Advertises as a specialist in Paediatric Ophthalmology but neither his staff's skills nor his…read moreoffice equipment are appropriate for it.

The BEST. Went there for cataract surgery. Dr. Nattis is extremely caring and explained…read moreeverything to me completely. During the surgery he would tell me what was going to happen and constantly made sure that everything was explained to me beforehand. The procedure was completely painless! The experience with Dr. Nattis' could not have been better, from the moment I stepped into the office till the final exam when everything was complete. They even gave me samples and discount codes when I said that. Y insurance wasn't gong to cover the eye drops. When I first got there and had to wait I thought oh no, but now I know why people go to this office and wait hours to be seen. There care and compassion far exceeds what anyone would expect.

I wish I could give this business a zero. They are rude. Hurtful. Unprofessional. Presumptuous. Ok,…read moreI had a appointment here at 315p I am early at 245p I didn't get upstairs until 410p. I tried to sign in at the front desk although I was doing the talking. They would only speak to my Aide. I should mention I'm in a wheelchair. I'm still talking but they gave my paperwork to my aide. That's fine because she was holding it up in the air and I wouldn't be able to reach it. There is a office downstairs the individuals have like tunnel vision so they don't have to use common manners since they're brushing up against me and my wheelchair. Now it's 410p I'm called upstairs I go right in to the exam room. 2 out 3 of the eye machines I cannot use because it's not accessible to me. How she made the prescription I don't know, I guess I'll find out when I order my glasses. Speaking of I came down to check out and you individual is popping her gum handing my prescription over the desk. I said "isn't someone gonna show me the eyeglasses? She just decided I couldn't afford them. I could not argue, my ambulet was waiting anywho.