No one ever picks up the phone. You could be the first caller in line and you'll sit on hold for 30…read moreminutes and then all of a sudden you get a message leave a message or leave a message and no one ever calls back. It's a shame because the doctors there are amazing.

Last month, Olivia came through for me again. Testing out…read moredifferent contact lenses to find the most comfortable brand over the last year has been quite the challenge. She ordered an additional sample set to ensure they're the brand I'd want to commit to before placing my annual order. Olivia, thank you for all that you do. I appreciate it very much.

Dr Richard Nattis is wonderful but the office, at least the one in Babylon is very poorly run. I've…read morenever been seen anywhere near my appointment times. They completely overbook ever time. It's not right nor are they considerate of your time. Just not right.

I booked an appointment for an elderly patient who is reliant on aides and they called me a few…read moredays before the appointment to tell me that they aren't accessible. No ramp, no elevator and 10-12 steps. The appointment was made weeks before and they called me once to reschedule around the doctor's schedule but never mentioned the lack of ADA compliance until all aide schedules and my schedule were all changed for the week to accommodate this appointment. So now the patient will have to wait an additional three weeks to go to an appointment in an accessible building. Seriously, this should not have happened. Very disappointed.

While Dr Nattis is excellent in field, the office expereince was beyond awful. My 96 yr old dad had…read morea 12;10 appt as well another patient, he was finally called in at 12:40 an had a staff member do a glacuoma exam and eyes dialated, at 1:45 brought into a small waiting room, at 2:45 brought into a exam room and waited another 15 minutes before Dr Nattis came in for a 10 minute exam. when the doctor left the room, my dad remarked about being there 3hours, the nurse in the room sarcasticly said wow only 3hrs. i replied to her by saying that isn't funny and unexceptable , that our time is just as valuable. she sarcasticly replied that is correct but you'll do it again next year. I just looked at her and said guess again. I will never be back, no one should have to wait 3hours to be seen!

About 4 months ago I visited SightMD in Babylon, 500 Main St. It was my first time there. It was…read morean awful experience because it has extremely poor patient/time management, very inconsiderate to all patients. I watched it for 3, nearly 4 hours they had me there for an eye health check up, nothing unusual. Needless to say I left after 3 hours and a lot of waiting. I was still waiting, in a smaller but completely full room, to see a surgical coordinator when I looked at the time and realized I had been there too long, I was late for another obligation purposely scheduled hours apart! To add insult to injury, today I went to see another ophthalmologist for the cataract in my eye that Dr. Richard Nattis informed me of at my visit to Babylon Sight MD. I had discussed the need to have this removed with Dr. Nattis. While he did leave that to me he also led me to believe this was an issue that I needed to deal with sooner or later. Hence, my visit today to a new ophthalmologist. Diagnosis: very little cataract and why would I have surgery!!!! Not needed nor the cause of my eye issue. I feel nauseous just writing this! This was not borderline, in my opinion it's wrong information and wrong recommendation!! For all reasons steer clear of this office and Dr. Richard Nattis. Patients are victims in this office!! PS: I've worked for two doctors, different field of expertise, for 20 years! I know how medicine works and I know how medical offices work. Babylon SightMD needs to be called out. Today, 4 months after my visit there, I'm further repulsed by that office. I am grateful my instincts took me elsewhere. Shame on Dr. Nattis and the office at Babylon SightMD!!

I would not get my eye care here, offices are run like a factory with at least 20 people in waiting…read moreroom and 2 hour waits. Shame on them!!!!

Dr. Passarelli promised and delivered. Had my lens' replaced in both eyes - premier lens. Best…read moredecision ever. Operation in 2021, perfect vision, day or night, no need for eye glasses ever again. Why do lasik? No issues, follow up visits are a breeze with excellent check up results. Office team in both Brentwood and West Islip are excellent.

I recently saw an ophthalmologist here to find out why my left eye continuously tears. The…read moreoptometrist at another Sight MD location suggested that I use allergy drops, and the ones that I recently got at CVS are not working (read the review right before this one, which is about my superb customer experience with a CVS pharmacist). Jynae, a technician initially tested my eyes, and Faye Knoll, M.D. evaluated them. The doctor was unable to diagnose me, explaining her limitations as a regular ophthalmologist. She told me that I need to see an eye plastic surgeon, also known as an oculoplastic surgeon, to get my tear ducts evaluated, but there are none at this location, so the front desk receptionist kindly secured an appointment with a specialist at another location. The only negative thing about my customer experience here is that I waited almost an hour to be seen by the doctor due to appointment overbooking. I was one of 20 people, packed like sardines in a small waiting room. Every chair had been taken.

First when I go to the front desk I'm told I was late. This was 9-45 AM. I show her my appointment…read morecard clearly written a 10 AM appointment. They take me in and I see the doctor who was great and one of her people is supposed to call in my prescription. Nearly 2 hours later no call to my pharmacy. When calling I get everyone with their system except the Deer Park office. Then when they hook me up with that office a recording comes on and tells me they can't answer my call just leave a message TWICE. This has nothing to do with the doctor. What rating should the organization receive. Who would I recommend to this organization.

Friendly young staff at desk but talks too loud about personal stuff…read more Aside from that, the doctor is absolutely wonderful. I can tell he enjoys his job as oppose to some doctors that just sees you and they're like 'peace out!'. He listens and doesn't seem like he's rushing with his answers. Great dr. I'd recommend! I'll be back! He is very old school by the way.

No respect for your time. Waited two hours to see the doctor and when call back just move to a…read moresecond waiting room. what a joke go somewhere else people if you value your time.

Advertises as a specialist in Paediatric Ophthalmology but neither his staff's skills nor his…read moreoffice equipment are appropriate for it.

Dr. W is a typical doctor. Makes you do bi weekly checks for about 3-4 appointments and then when…read morethe problem doesn't go away... she'll tell you she'll see you in 6 months to see if it's better. "But doc what if my symptoms that I came into your practice with haven't even been 1% improved since going here"?! You got to love these doctors running your insurance but you not getting results.

Misdiagnosed, scammed and I'm pissed. My wife and I have been going to see Dr. Wianecka in Babylon…read morefor YEARS now. I had an issue with my eye and Dr. Wianecka wasn't in the office so I saw her colleague Dr. Blum. The problem I had was on my upper eyelid not inside my eye, this is key to my story. She diagnoses me with something prescribed me some an ointment to put on my upper eyelid for a few times a day. Dr. Blum offered no suggestion as to what caused this or how it happened. I tried the ointment and my eye immediately got extremely itchy and was getting worse not better so I called the office back and scheduled an appointment with Dr. Wianecka 2 days later. This is where it gets even more unprofessional and pathetic. Dr Wianecka sees me, I explain the situation and she says no I don't think it's what the other doctor said...two doctors same group not on the same page...pretty odd. Then she proceeds to try and blame me for the issue that occurred, and said must be an allergic reaction to something. Meanwhile, Ive eaten nothing new, no new soaps, fragrances, shampoos, laundry detergent, NOTHING, so it 1000% is not from that, very lame to blame it on the patient just because you don't know why the problem is occurring. Then she says oh the ointment that Dr. Blum prescribed has a high % of people who reported bad reactions to it...WHY WAS I PRESCRIBED THIS!? She then insists to put these eye drops in my eye meanwhile yet AGAIN I told her the issue is outside of my eye it's on my eyelid and then wanted to prescribe me an eye steroid drop. No good reason as to why either was prescribed. She made it sound like the drops she showed me in office would be cheap only to find out when I walked out I'm hit a ANOTHER $50 copayment, plus $30 for these drops. Why am I being charged another copay when I was MISDIAGNOSED and not properly treated which caused me to go back to your office TWO days later. This is disgusting behavior and I'll never go here again. I ended up going to another eye doctor and got my problem fixed immediately. The fact that I was charged another copayment when it wasn't my fault along with all of the other issues is insane. Go find another doctor that actually cares.

What makes this place amazing is the staff. I like the decor makes it feel home like. There is…read moreplenty of areas to sit. Fast service and they take many insurances. The only negative is it is on main st in bay shore so there is not a lot of parking, but I was lucky and got a spot right in front.

Staff was great, very friendly and knowledgeable to place was spotless. Lots of choices of glasses…read more Staff explains all the tests that they are going to do on you. They are knowledgeable about your insurance coverage. Overall extremely happy will definitely be back.