I have been shopping at Hoffman's since moving here and restoring a house. I have spent…read moreconservatively $5,000 over the last year. Mt kid's loved going there. But over the last few months I have seen a real downturn in the friendliness of the staff since a change kf management happened. Today my kids were with me, and they were trying out all the chairs and exploring. This is normal. Twice a week, and some of the staff even know the kids by name. Today, a staff member there came over and told me "Are these your girls?" To which I responded "Yes" to which he then said "I'm not watching your damn kids." This was the last straw. I'm done. And i will be driving 5 more minutes up the road to Lowe's.

I always get good help and service in the store. I'm usually greeted quickly and directed to the…read morethings that I need. Can't begin to count the times this place and the workers have saved me time frustration and money.

Not only does this local hardware store have just about anything you could need, they also have the…read morefriendliest cleanest bathroom in the area. How could that matter? It goes to character. When choosing who should get your business, I hope that you seek to support local small businesses. The next criteria should be: do they care about you? Manchester Hardware does. Sitting next to two gas stations without bathrooms, there is almost no percentage in opening you own powder room sized facility to the public. Not only do they do that, they do it with a warm welcome and clean well stocked resources. It's like being allowed into someone's home. Because of this, we drive all the way here first when we need a hardware store. I'll add more pictures later.

Always very helpful personnel! Top quality goods / tools. Rewards program available. Close…read moreneighborhood business.

Great selection of tools, hardware, and supplies. They even have food items and clothing. There…read moreare full scale homes built inside the store so that you can see how different kitchens, cabinets, and appliances will look. Incredible two story store! Well worth the trip. There is something here for everyone.

Bought a gallon of Clear conversion varnish. This is a $159 a gallon product. Ended up not needing…read moreit. Unopened and unused(stillin the box they shipped it in) and they dont take returns. If I had purchased this at any store, they would allow me to return it. Buyer beware, purchases are final when it comes to any paint, varnish, stain, etc.

Total fan of this Ace Hardware because of their expert staff and excellent customer service…read more I've been to this location just a few times and other than today I knew I what I needed and finding it wasn't complicated. But today I had to fix a plumbing issue and needed expert help. I took pictures of my plumbing issue on my phone and went to Ace with the hope that I could show the pictures to someone and they could help, not expecting much though. I found the first employee and shared my pictures and issue to her and she sent me to their "resident plumber." Wow! This guy knew exactly what I needed to fix my problem. From the pictures I showed him he diagnosed my problem and showed me the parts I needed to fix it until I can get a plumber to ultimately fix the issue. This guy was an expert. And Ace had what I needed. Then I went over to look at the yard items and found a small bird feeder. A staff member saw me looking at the feeder and voluntarily told me that most of the feeders and related items were located at another location in the store and pointed me in the direction. She didn't have to do that but I'm glad she did because I would have not known about the location.

Went to this store last night with a leaking water knob piece. I didn't know what to get since it…read moredidn't have the whole piece. Yeah and just I didn't know much about what I was looking for, main point. Lol so 3 people asked if I needed help and I didn't at the time and then Jim asked if I needed help and I did and he took like over and hour of his time to help me fix this piece. He gave me options of parts for me to put together and that seemed like a lot of money and work and so he asked if he could take the knob apart and see if he could pretty much re build it. He for real put all the tiny parts together and re did the knob. It all came to 12$. He saved us a lot of time and work. Thank you so much for your help Jim!! Much appreciated. And it did work and doesnt leak anymore!!!

moved to the area a few months ago. wonderful customer service. always has what I need.read more

An old fashioned hardware store right in the middle of Akron with knowledge helpful service and a…read morehistoric community focused energy. Find just about any tiny part that you need right here ! We lost our safety magnet for the treadmill and we were in and out in a few minutes with a smile and a perfect substitute. Listening to the other customers (it only felt like we were the only ones in there!) it was obvious that this is a trusted go to for every hardware need. A gem.

We called D & W Fastener to get some screws and washers to hold up some sheet metal in our storage…read morefacility. Roger and his staff provided very timely service, getting the fasteners to us quickly and at a price I couldn't find anywhere else online. They also suggested what type of fastener would be best for my project which was of tremendous help since I wasn't sure what would be best. They also didn't make me purchase a huge quantity, since I only needed about fifty of them. Excellent customer service and extremely competitive prices. I would recommend D & W Fastener to anyone needing any amount of fasteners, fast and inexpensive.

From the owner: The D & W Fasteners Co., Inc. was founded in 1954 by Dorothy and Wilfred Stadter, a husband and…read morewife team, who initially and literally operated out of the trunk of their car. Using the time-proven formula of providing quality fasteners with responsive service to meet the customer's needs, the company has grown and has moved to larger facilities. In 1984, the current owner moved the company to its present location, which has expanded. During that time, new product lines have been added, including buffing and polishing products and foundry riser sleeves to serve industrial customers in northeastern Ohio and beyond.