They were contracted to repair my dishwasher. I have waited for 5 weeks since they came out to…read morediagnose the problem and took my service charge and never returned. I called them several times and was assured they would check on when they could do the repair and call me back. I have never received a response. Now they don't answer my calls and you can't leave a message.

From the owner: Huge sale on reconditioned appliances!! Delivery and set up available. Appliances in stock and…read moreavailable for pick up as well.

Thomas was absolutely a good pleasure to work with! He helped me figure out exactly what I wanted…read moreUNDER BUDGET Also he treated every customer that entered with the same top tier customer service. Also financing was a breeze!!!!

My renters used all their resources to move in and were short on some furniture so I stepped up to…read morefront them for a couch, love seat, recliner, and kitchen table set. Thomas was pleasant and helpful and Vini and Marcia are very happy and now comfortable in their new home.

We had an issue with our main refrigerator and went to Lowe's here in our small town. Their…read moresolution was to sell us an new refrigerator. I wasn't convinced and called the folks at Herald's. Instead of trying to sell us anything, they put a repairman, Curtis, on the phone. After what I told him about the refrigerator, he diagnosed it and told me he'd order the part and have it installed in a couple of days. Their service, kindness, and professionalism was impeccable. The refrigerator is humming along for about 7% of what I would have paid for a new refrigerator. If you live in the Mount Vernon, Ohio and surrounding area, and you need a repairman, or a second opinion, come to Herald's. They'll treat you right.

We just experienced the finest customer service that we have ever had. We bought a refurbished…read moredryer at Herald's and probably would not get delivery until the next week. There as a nice young man behind the counter and he said he would bring it up later that day, which he did. It was T. J. Franz and he told us that he and his wife would officially be the new owners of Herald's on April 1st. His business philosophy will be customer service when it is possible. If you are interested in buying what they sell, please give this young couple a chance to sell and service it for you. The good staff will mainly stay the same and will share his goals. We wish T. J. and his wife much success with their new business venture. He really came through for u Susan Huggins/Fredericktown

I bought a Frigidaire refrigerator from them and a month after I had it delivered it started to…read morebeep. I did all of the things the instructions said to do to see why it was beeping. I called Bennet's in Orrville Ohio where I purchased it and they said we would have to get with warranty company. I called warranty company. I had a hard time understanding the person from another country. They wanted to send out a local repair place that has 1 star rating. From what I read I definitely did not want him to come out to look at our refrigerator. I called Bennet's back to see if I could just pay their repair technician to come out and look at it. They said they don't have repair technicians anymore. Had I know this, I definitely would not have purchased my refrigerator there. Buyer beware Bennet's in Orrville Ohio does not repair the products that they sell. I spent over 2000.00 and I am very disappointed in Bennet's costumer service.

Please don't waste your time buying anything from Bennet's Appliance. My sister, who is disabled…read morebought an air condioner unit. She hired the handyman they use to install the appropriate electric and install the unit in the window. She called me stating the unit was damaged. My husband went to look at it, called them and sent pictures of the damage. The front cover wouldn't even close and he used duct tape to keep it in tact. The handyman called my husband back and said he would come back and look at it. He never showed. I called the store and they never offered to replace the unit. Instead simply stated "well it's working". I explained that my sister paid good money for a new conditioner and it should be in new condition and not damaged. The girl just wanted to argue with me. I told her I didn't like the way we were being treated and wanted to bring it back for a refund. I asked for the owner to call me. I never got a call back. Is this the Hometown service they pride themselves with? I think not. The 80 year old that has the issue with your mattress and 8 months later still not rectified. I suggest you take them to small claims to get your money back. How sad that they take advantage of the elderly and disabled. Unfortunately my sister passed away last week with this issue still on her mind. I've never experienced such poor customer service.

Bought A washer here, and love it! Super friendly service. Delivered our washer and took the old…read moreOne!! Would recommend to anyone looking for appliances!

Jay and team went out of their way to make sure I got what I needed. I had it delivered and they…read morewere great also. Now I'm sending my daughter there for a dryer. Thanks Jay

Absolutely, the best place to buy an appliance Haven't told…read moremany friends about it they agree with me great owners

Highly Recommend this company & their technicians!!…read more We called various appliance companies in the surrounding area & ultimately decided to go with Weaver Appliance after they had BOTH the BEST RATE & quickest opening for a service call. From start to finish Technician Kyle Miller was OUTSTANDING attending to our various service call needs. Day of service, Kyle called ahead giving an ETA & arrived right on time in a Weaver marked van. Kyle was both friendly & incredibly professional during the service call attending to our extensive appliances concerns. Overall, we were VERY SATISFIED with the service provided by Technician Kyle Miller! He gave a GREAT first impression representing Weaver Appliance! We were so pleased with the service from Kyle, the technician at Weaver Appliance, that we decided to visit the showroom to explore potential replacement appliances. The Weaver Appliance showroom in Dover was a great resource as it was incredibly helpful to actually put hands on & see so many appliances at one time. The showroom stock along with knowledge from Wenny Denman really helped my husband & I compare & contrast products to determine what features & finishes to select. Prices were incredibly competitive & both products were backed with a 1-year Manufacture Warranty serviced by Weaver. After comparing prices with other retailer like Lowes, Menards, & even Sam's Club we still found Weaver to give the best bang for the buck including installation and haul away. We paid for the appliances on a Thursday & new appliances were installed in our kitchen by Monday. Talk about quick service! When installation day came for our new appliances, we knew we were in good hands as we were once again greeted by technican Kyle Miller! This time he was also joined by Jarrod Haswell who was just as good & also provided high quality service. Overall, we were VERY SATISFIED with the services provided by all aspects of Weaver Appliances!

Unwilling to travel to service appliance purchased from them, might as well buy from Lowe's for all…read morethe customer service provided.

WE have purchased several appliances from Anker's. We…read moreconsider them to be a trust worthy, local business.

Customer service over the phone on day one with my husband was exceptional! One of the owners…read moreexplained the differences on washers & the price ranges. The very next day I decided to go ahead & pay for the washer in advance of my husband picking it up. I was greeted & walked through their entire selection & she helped me get the best value specifically for what our family needed. I remember this family business as a kid, and my parents have shopped here a lot. The owner delivered for free, hooked up, & ran a cycle to show me everything it did. He also gave me an estimate on a freezer of ours that went down as I needed for a claim for the insurance company. We too are a small business and know how tough it is to compete with the high-end stores. This appliance store will always have our business! I absolutely LOVE my new SPEED QUEEN WASHER! Thanks again Ankers Family! S & S KERR FAMILY CUMBERLAND, OHIO

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.

The selection at Menards is incredible. I've bought materials for various projects mainly carpet…read moretiles, masonry paint, and garden supplies. The staff seem knowledgeable atleast the ones I've worked with. It's true you can save big money at Menards, but I will say to be thorough with mailing in the rebates or else you aren't getting your full value. Forgetting to mail in your rebates is like having a giftcard lost in a drawers somewhere... the company holds onto it.

I had a few pieces I needed to complete a ceiling project. This was awhile back but just getting…read morearound to giving a rating. I phoned the store and they did have what I needed in stock. Drove from an hour north of the area and Christina and Tavish had already pulled my items from stock and had them sitting on a contractor's cart waiting for me. This was so helpful. I could not have finished the project without these pieces. You can see how it came out. Thanks you two, lifesavers!