I took my poodle in for a dental cleaning and the appointment went very well. His teeth look GREAT!…read more Very happy with the service I received:)

West Edmonton animal hospital on 170 street and 99 ave took this sweet baby from me, and they won't…read moreadmit to it! She went for her updated shots and was given a clean bill of health from I believe the owner Doctor WHO founded this hospital and THEN A WEEK LATER WAS IN KIDNEY FAILURE! but at first without results I was told she had lymphoma with no proof and the doctor even wanted to book euthanasia without results back! Wtf! Please share and tag and DO NOT TAKE YOUR FUR BABY THERE!

Saved my boys life, but the cost was immense. Had someone not covered the bill out boy would have…read morebeen euthanized. My cat suddenly became blocked, I guess this can happen in male cats. To unblock him it was almost 3000$, I'm a single parent so we would have never been able to cover this, some things like 500$ for overnight care was extremely high and no sympathy was present. I wish vets would save lives for the morale aspect, beyond just finances. Regardless he was saved in the nick of time, he was a bit stinky when we got him but he was sent with some UR diet and so far is doing better ... he was depressed for the first two days, lethargic and hiding I'd imagine the experience was very stressful for him. I feel the experience hard on myself and my 14 year old daughter as we had to decide to come up with money or euthanize him, we never cried so much as we did that day.

First time she grossly overpriced me so much I wished I wasn't in such a state I would have yelled…read moreat her . Then I get home after dealing with the aftermath of the dog fight find out they charge me for sedation twice ?? A surgery ( 6 stitches ? Lol ) and the cut and clean ... I say again my dog going home with six stitches and that was 1400?! She now further need another surgery or proper drainage is to be done to her leg which was something they could've told me if it was OK that I could've waited until the morning to get this done and it would not have affected her life instead they casually arm behind the back make u believe now or never. Oh ps no constructive home care advice -based off of your experience with your animal how much hands-on can you do with it? Just send a large book to read if anything sure through my bleary tears.. advice like hot blanket on wound for circulation or Massage etc that they had going on they wanted to be open for some stupid reason lack of infection? Help drain so much straighten them into office she was unable to walk properly but they want me to get her into a tub to do hydrotherapy when she has wounds that are open all over?? Umm if it's logical explain it please because this stuff that overwhelmed me. and thus ended up ps pulling in her leg spilling blister fluid all night and now needing more surgery does not prevent preventative up care veterinary work !! That is called deliberate manipulative shitty work ending with u HAVING TO COME BACK !! if they had a hypocritical they would've just blown out of the water. Never mind there were one secretary Malinka making the mistake mistakes on my bill - she politely made me wait 15 minutes so it was 26° out to get me a bowl of water while she side and annoyed enter paperwork which was obviously more critical? Can you bring back my other dog after six hours of waiting she casually comes in and says well if you live close we can get your number and call you when there's an opening did she call me back now and the fact that she made me sit there for six fucking hours before she offered that as an option is disgusting. I'm out Albany vet and they are informing me that if they had just done the damn drain to begin with this would've never happened but was the drain even off no just a whole bunch of ridiculous surgical procedures that they said in total hours of $5000?!? What the fck prejudice to Pitbulls maybe maybe just put her down they're trying to Hint ?!? Arg decency what I said OK here's your budget here's how long she can make it take it to this Vet Clinic!!! in the morning they won't charge you this amount of money for this procedure that we're doing that's how you become a good vet that's how your name spreads in a "good way" Oh how novel ..then you get known about caring about the dogs and the people more than the money !! For fckn shame !!! No little kid wants to grow up to be a vet to take advantage of people in those moments knowing freaking well they can perform the procedure for 1/10 of the price they're asking. There is no set price that's why vets in the country are cheaper! 10,000+ K of cattle guarantee contract from one farmer alone they're not there to break your back and retire off ur grief . Countries vets morals are higher because they are already have a huge set of clients. The cutthroat attitude shouldn't be getting higher for shitty low grade bare fckn minimum quality of veterinary skills where a young blossoming vet savant of 12years old could have done better. Bare minimum nothing preventative all destructive.. wow

I have had both my Yorkies here for a visit. very nice staff! Mostly just purchases but i would…read moretrust this well established clinic.

I love this vet clinic! The vets are ultra caring abd also offer an after hours phone number that…read morethey do not charge for. Through the years they have helped me in so many ways. I have now moved quite a ways away from the area however, they still continue to be my first choice whenever I can make it out there. Kudos for the amazing work you do.

PLEASE do not go here if you want quality treatment for your beloved animals. The quality of care…read morehas plummeted so badly since they were bought out, and it's so disappointing to see. I knew something was wrong and they refused to listen. Pulse Vet was our go-to for years; ever since they first opened their doors, we have brought our dog in for various reasons and it was always such a calming experience. It went downhill so badly after the company was purchased. I rushed my sweet boy in on a Thursday night, knowing something was wrong. He was limp, weak, and wobbly. I asked to do any tests needed because I felt like he was in pain. 4 hours passed in the waiting room and we finally were told that they observed him in the back and nothing was wrong. They took his vitals only, and the vet did not receive my context for bringing him in, nor the photos and videos they asked for that showed what was happening immediately before taking him in. The front desk was not helpful at all when I asked even for a minor update, as if I were inconveniencing them. My sweet boy died 2 days later.

5/5 I really loved these guys. My poor dog spent a week checked in here and they did a great job…read more First off they took amazing care of my boy. That is the most important thing. They did everything they could for him and explained it all to me so I could understand. Even at one point when we had a misunderstanding they were extremely professional. So what I am saying is both the vet care and the over business is just run so well. Hopefully you never need a vet ER but I would recommend this place!

After my dog passed way here someone there desecrated her corpse by cutting open her chest. I…read morenoticed this when i opened it to look at her one last time. The day vet claimed nobody does this without permission but it happened. Be careful. Check your departed ones remains before you lay them to rest and if you find this has happened document it. This desecration is going to haunt me until my dying day.

So glad i came here! Zeus was in poor health when we found him. My regular vet ran a bunch of…read moreexpensive tests and found nothing. I looked around, but no one seemed to want to help us, so I came here on the recommendation from a friend. Finally, some solutions, and at prices we can afford. The staff were excellent, and Dr. West is a fantastic listener, and he just put us at ease. The parking is terrible, but I'll just show up earlier to get a space. It's worth the trip.

The clinic isn't open on Saturday and I can't confirm the cost of the surgery. However, it's likely…read moreclose to $500 which I think is too high of a cost with high inflation.

I have been a customer of crestwood vet for many years, mostly seeing Dr. Todd Scott…read more My animals are rescues - both cats and dogs. Our latest additions are 2 kittens, along with our 2 elderly dogs. We trust Dr. Scott implicitly for the most remarkable compassionate care, with a good dose of dry humour mixed in! He has never recommended any treatment that was not necessary. He just knows what is best for the animal in any given situation. We love our pets, and take comfort knowing that they have the best care possible.

The overall care my dog received was great. The reception area is where they lose points. I call…read moreevery 2 weeks for med refills. Usually put on hold immediately and wait for several minutes before they return to your call. Average usually 7/8 minutes. Have waited a few times over 10 Minutes. One time 18 minutes before I hung up. Should do better, or have a separate line to refill Rx.

The owner and the rest of the staff are amazing. They are true dog lovers. We've been taking our…read moredog here for years, for a half day or full day of daycare every now and then, overnight and for as long as three weeks. In a world where trust is hard to find now a days. I trust them whole heartedly.

IADL For many years,…read moreI took my dogs Cheech & Chong, and later- Preston, to IADL. They loved it there. I loved taking them. Whether it was boarding or doggy daycare, you could sense the enjoyment they had going there. It wasn't traumatic in the least for them. As soon as we pulled up, they were excited. Always. Especially Preston. Management and staffing changes came, promising some changes- for the better. But here's where things changed for the worse.. See- we liked the old staff. They were friendly and always remembered Preston and the other dogs. They were attentive and you could sense the passion for animals that they all had. The new staffers seemed friendly, but we missed the personal touch and attention to care and detail the older staff had for our dogs. We took him for boarding in summer of 2015 and he came back with what looked like a bump and a cut on his head- a sore they said happened by accident. Yet no one told us of this until we called to ask. Whenever you call, you're usually met with voicemail, despite cordless phones being a thing many businesses equip. We understood that these things happen, but the fact that no one told us about it or appeared to be apologetic: this was our cause for concern. Kennel cough happened months later. Again- something my dogs have had that I understand can be difficult to police in such an environment. The Birthday program was introduced and as regulars, we requested a photo of Preston with a pup cake. So- one day we brought him in for a play and a groom. No photos were taken. We groomed him special for the photos. Also, during grooming: we know that on more than one occasion, where we had Preston at daycare for the day, we would book him in for the last spot of the day. so that we could get him freshly cleaned at the end of the day. We knew he had been placed in the holding area for several hours because the groomer wanted to leave early. We want him to interact with other dogs during his stay, not spend that much time in a holding area. After incessantly asking for the Birthday photos, finally they took them for us. For us, it wasn't about receiving compensation, but rather to preserve a memory of our beloved dog. The final straw for us came in December, days before Christmas holidays. One evening, after a daycare stay, we saw him scratching before his evening walk. Little dots appeared to surface by the dozen, covering his body, ears, head, neck.... our veterinarian saw him that evening (at a premium fee, of course) and treated Preston for lice. His infestation was so bad, that it required not one treatment, but 3 treatments! A permanent scar on his forehead from his stay last year is a reminder of why we would not only never bring our animals back to IADL, but also- we would never endorse this business to any of our family, friends or colleagues.

It's been a very long time since I've had to have a pet spayed (last several cats were purebreads…read moreand came to us already neutered). Anyways, I originally booked through my regular vet clinic and was quoted between $500-$600 (I don't recall the exact number). Decided to do some research, not specifically related to a cheaper fee but just figured that who better to do the surgery than a spay clinic when they do these surgeries all day/every day and are likely to be much more experienced at them. I read the reviews and was pleasantly surprised, especially since I'm located on the north side, this location is excellent for me. I called in to book, there was a several week wait but I was able to pre-book. Left my $50 booking deposit which I was a little leary of but everything worked out great. Bella's (cat) spay went perfectly well. Her incisions were minimal and neat and tidy. She was back to her self the very next morning and didn't seem bothered by her surgery at all. We paid $325 in total which included her pre-surgery blood work (optional), IV fluids during surgery (optional but suggested), pain meds during surgery plus after surgery pain meds (2 days worth, again optional but recommended). I opted out of getting the cone. We decided to buy one at Pet Smart which we will now return as it wasn't needed as Bella was really good about licking (to be honest, they did such a great job with the surgery, there were no exposed stitches or anything for her to chew or pull on anyways). All in all, we're extremely impressed with the surgery, how well Bella has done. We did keep her in our master bedroom for 1 week post op to reduce her movements but she was hopping up on our bed and night table and getting around just fine on the morning of day 2. You'd never know she had a major surgery other than for a few hours after the surgery she was pretty wobbly and groggy. We saved a nice chunk of money, but most importantly, she got great care and did so much better than I remember my last female cat doing (incision was massive in that day and age). Really pleased with this clinic, they called to give us an update on the day of her surgery, we picked her up earlier than expected, we even spoke with the Vet because we called with a few questions about her blood work, the vet answered all of my questions and put my mind at ease that all was good with her bloodwork. Received a follow up call 3 days post-op to check on how Bella was doing and how her incision looked. I highly recommend this clinic. They were great to deal with every step of the way and the prices were much more reasonable than our regular vet clinics price. Also, FYI Bella was approx. 7 months old at the time of her spay surgery, if this helps anyone else. It was suggested (by our regular vet clinic) that we do it before the springtime when cat's typically go into heat, but not earlier than 6 months of age.

Speaking of my last visit with my Staffie. I had him neutered there, check ups and vis for ear…read moreinfection. First ear infection I was given drops to put in his ears. It was a bad infection. one vet said my dog had environmental allergies.Another visit I was advised to change his diet to a hydrolyzed kibble because of his allergies. I was told that their dog food was best and advised against getting it elsewhere. I said I would consider that option but I was being pushed by the vet to buy their stocked dog food at a cost of $270.00 a month. I was given ear drops for my dog. Next visit my dog was scratching his ears and body. I was told he had gunk inside his ears and a little inflammation. A rx was given to me for ear drops same as before but this time some anti inflammatory pills ($72.60) in which he has to take daily till done in 7 days. The drops looked like there was only enough for a couple of days at a cost of $84.90 (not cheap). Same symptoms as before but now pills added on. 2 days later I called them to let them know that it wasn't enough for the next 5 days. Because of the cost I called G&E pharmacy and they could dispense it for $47.68 and of course I would rather that option. I asked the vet clinic Edmonton Spay and Neuter Clinic if they would kindly fax it to G&E pharmacy and I was told for a $35 fee to fax it. I was so upset as I felt I was being gouged. I went there and picked up the rx and had it filled at G&E pharmacy. Edmonton Spay & Neuter Clinic puts money ahead of the animal. I'm made to feel it's all about the dollar. I will not be going back there and definitely don't recommend. The front staff are wonderful but the doctors want the big bucks.