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West Coast Pools & Spas

3.0 (4 reviews)
Closed 7:30 am - 6:00 pm

Services - West Coast Pools & Spas

Pool maintenance

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8 months ago

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8 years ago

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Pine Ridge Pool Care - 2025 Jan 24

Pine Ridge Pool Care

(18 reviews)

BUT this rating is only for the first of three visits. The rating for the other visits would be 2-3…read morebased on our expectations. We had our pool replastered and paid $650 to have three visits on three consecutive days for the purpose of making sure the water was balanced and all else was in order for what was essentially a new pool. We were told the pool would be balanced, brushed at each visit, equipment checked, and filter cleaned on the third visit. $650 seemed a bit high for three visits, but we wanted to start it all back up correctly. So, for the first visit, Damon came and he was great. He took his time, checked everything carefully, had the water optimally balanced, and explained the whats and whys, recommended a pool testing kit, etc. After this visit we felt that the $650 was well spent. If we ever need to use this pool service again, we would do so IF Damon was the guy coming out. The second visit - a different guy -apparently, was just to check if the water was still in balance. A very short visit - no brushing. We assumed that was all that was needed - and possibly it was. The third visit when we were told there would be a thorough brushing and the filters cleaned and our questions answered was very rushed - everything seemed hurried - unlike the first day - and we were told they were very busy that day. The filters were cleaned only after we insisted that a filter cleaning was promised to be done, and I said I would do it. For $650 we expected more - I was left disappointed. It may be that rushing is necessary if they are that busy, or maybe the pool plastering company needs to let this company know what is promised - or maybe the third visit just came on a very busy and overbooked day.

Pine Ridge Pool Care, Inc: 2025 Jan 24 (4 of 5)…read more We have Pentair pool pump. The pump stopped working for months. It was still under warranty, but it took me weeks of texts, emails, and phone calls, before Pentair finally sent a local company out to look at the pump. Cody, from Pine Ridge Pool Care, Inc came out to look at it. He immediately noticed the issue. Pentair company had installed a refurbished unit that looked like it didn't go through inspection. Cody said he'll check with them before sending the parts that works. The 'drive' was ordered the following week, and Jonathan from Pine Ridge Pool Care came out to change the broken drive. He showed us the drive that was totally mangled. Pine Ridge Pool Care, Inc. saved the pump, and the day. Zero for Pentair and 4 of 5 for Pine Ridge Pool Care, Inc. *Note: Jonathan gave me permission to post his image

West Coast Pools & Spas - poolcleaners - Updated May 2026

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