A Thank You to Trek Bike…read more I want to share how much I appreciate the care and integrity Trek bike has shown with my Parlee bike. From the moment I brought my bike in, it was clear these folks actually know what they're doing--and more importantly, they respect their customers enough to be straight with them. What stood out most is how transparent they were. No upsells, no unnecessary work pitched just to pad the bill. They took time to understand what my bike needed and gave me honest advice. That kind of straightforwardness is rare and it made a real difference in how much I trust them. But here's what really impressed me: they caught a factory recall on my Shimano crank power meter and offered to replace it without charging me a dime. Most shops would've either missed it or found a way to bill me for the service. Not Trek. They went out of their way to make sure I was taken care of, no cost to me. That's the kind of thing that tells you a lot about a business. Special thanks to Caleb--he was instrumental in taking care of my bike and making sure everything was handled right. Bryce was equally knowledgeable and friendly throughout the process too. The whole team is genuinely skilled and personable. It makes the whole experience easier--you're not second-guessing whether they understand what they're talking about. You just know they do. I'm grateful to have a shop I can trust with my bike, and people like Caleb and Bryce who actually care about doing the work right. Trek bike has earned my confidence, and I won't hesitate to bring them my business again.

Trek Bicycle Tustin did a great job helping me rebuild my older Focus Mares CX into a 1x…read moregravel/fitness setup. Caleb, Bryce, and Elijah were patient, helpful, and thoughtful throughout the process, including walking me through parts choices and compatibility questions. The finished bike feels refreshed and ready for a second life. Great local shop and team.

Omg if you want to get a great ebike with phenomenal service then this is a place to go hands down…read moreI shopped around at other locations and I came to the conclusion Eunorau had the best service and the best selection of ebikes I am a happy customer

I recently visited this bike shop and had an outstanding experience from start to finish. The level…read moreof customer service was truly exceptional--everyone I interacted with was friendly, knowledgeable, and genuinely eager to help especially Don.  He took the time to answer all my questions without rushing me, made thoughtful recommendations about my handle bars. I was a little sketch on cutting them down 20 mm but it was a perfect fit for me he ensured I felt confident in my choices. It's clear that they care not just about making a sale, but about building relationships and making sure customers leave satisfied. The overall atmosphere was welcoming and professional, and the staff went above and beyond to provide top-notch service. It's not often you come across a place that delivers this level of attention and care. I would highly recommend this shop to anyone looking for quality bikes and, more importantly, an amazing customer experience. I also want to throw a shout out to I believe it was Nathan who helped me with the finance aspect of my purchase that also was a smooth and effortless experience.

I am extremely disappointed with my experience at The Path Bike Shop regarding the purchase and…read moredelivery of my 2027 Orbea Wild. I placed a 20% deposit on the bike on July 13. On August 11, Dorothy informed me that the bike was built and essentially ready to go, except that they were waiting on one part from Orbea/Avinox that I was told Brian had personally ordered. More than a month later, on September 14 at approximately 1:00 PM, I received a text from Raul telling me that my bike was completely finished and ready for pickup. Unfortunately, when I arrived, there was absolutely no proper delivery or setup process for a high-end e-bike of this complexity. Nobody walked me through the Avinox system or helped me sync and set up the bike with my phone, even though the Orbea Wild with the Avinox system must be properly connected and configured before use. Nobody adjusted the suspension for my weight, and there was no indication that the bike had received a proper final setup, safety inspection, or test ride. When I attempted to ride the bike for the first time, I discovered numerous problems that should have been identified before I was ever told the bike was finished and ready for pickup. The front fork had only approximately 50 PSI in it, while the HSC, LSC, and rebound settings were turned to their highest settings. The rear shock also had the rebound and LSC turned all the way to maximum. The RockShox hose clamp that secures the front brake line was missing. The front fender I had ordered was also missing, despite the bike having sat at The Path for approximately six weeks. Even more concerning, the rear derailleur was not functioning properly. Not all gears could be used, and the drivetrain was extremely noisy. None of the batteries on the bike were charged above approximately 30%. Most seriously, the brakes did not appear to have been properly bled. The brake levers could be pulled almost completely to the handlebars. Delivering a new e-MTB to a customer in that condition raises a serious safety concern. What makes this situation even more frustrating is the reason I was given for the six-week delay. Brian and Dorothy repeatedly told me they were waiting for a specific part. Eventually, I sourced the required part directly from TRP myself. I ordered it and had it delivered to my home within two days. I then personally brought the part to The Path on September 13 so the build could finally be completed. Based on that experience, I have serious concerns about whether the part I was repeatedly told had been ordered was actually ordered or actively being pursued. Had I not located and purchased the part myself, I have no reason to believe my bike would have been completed when it was. This was not an inexpensive bicycle or a simple build. A 2027 Orbea Wild equipped with the Avinox system is a sophisticated, high-performance e-MTB, and I expected a professional build, proper suspension setup, functioning drivetrain, properly bled brakes, charged batteries, installation of the parts I ordered, a complete Avinox setup, and a final safety inspection before the bike was handed over to me. Instead, after waiting more than six weeks, I was told the bike was "finished" and "ready for pickup" when it clearly was not properly set up, inspected, or prepared to be ridden. For a shop with The Path's reputation and experience, this level of service and quality control is unacceptable. My biggest concern is not simply the delays or missing parts--it is that I was handed a brand-new e-bike with multiple setup problems and potentially serious safety issues and was told it was complete. I expected far better communication, accountability, workmanship, and attention to safety from The Path Bike Shop. All I hope for is for my bike to be fixed accordingly.

Annie and Ken and Jay are the reason why we love this place! Was shopping for ebike for myself and…read moremy daughter. Completely blow us out the water with their patience and kindness. We immediately left Radpower Bike and came here instead. Lots of various makers to choose from and various colors and ebike styles. Super happy to have true motion ebike here in huntington beach! Also for youth bike riders make sure you enroll them with Huntington Beach Police for safely ebike riders and youth riders. I am in love with my daughter's choice T16 Meelod in gray and black. It has pedal assist and 5 modes to zip to and from.

Bought an e-bike that was great price and works great. Annie was a big help. Thank you!read more

These guys are great. Completely honest. Have brought 2 of our E bikes for repair and not only did…read morethey do a quick great job but were upfront and honest about what we needed done and what we didn't need. Highly recommend. Chris

I am new to e-bikes. These guys took their time with me, asked me questions, and gave me good…read moreadvice. I did some research on e-bikes and bought 2 from here. Honest guys, and best deal around. Really like my bikes and the deal I got. Highly recommend them.

Thank you Bryce, as always super knowledgeable and helpful! Appreciate him and all of his hard…read morework! Definitely have lifetime customers!!! I love my new wheels!!

Can't recommend this place enough!! After trying multiple bike shops in the area I stumbled upon OC…read moreCyclery (and am so happy I did). I came in for a wheel issue that no other shop could fix. The team had me in and out in under 10 minutes. They are quick, knowledgeable and incredibly friendly. PLUS they have an amazing selection of bikes ranging from entry level to high end carbon road bikes. Check them out next time you're in OC!

Great shop with lots of options. The workers were very kind and welcoming. Shop carries lots of…read moregreat products. Ended up grabbing a pair of ASSOS bibs. Definitely will be back, thank you guys!

High end bike shop with large selection of bikes, components, spare parts and accessories. Staff…read moreand mechanics are very knowledgeable and service is excellent.

Bring your male family member or expect to get scolded by both male and female owner for not…read moreknowing anything about the bike. They are not customer friendly, no reciprocal greetings to customers whatsoever, with 'how dare you' attitude. We went to expert for help for second hand bike I bought online, and had a very unpleasant experience. I will not recommend the place unless you know which part you need and know what exactly is wrong with your bike.

Great experience when I took my son's bike in for repair last month-they were efficient, friendly…read moreand the fees were reasonable