Long overdue review: Don't think, but go here for a new bike or service. The owner (Mike) and his…read morecrew are top notch and will take care of you. You will not just be another customer, but will be joining a huge family. There are many reasons why the family has grown to be so huge that I won't elaborate on here, I think you get the point. Yes, there are a lot of "other" shops in the area and some may have better deals. But I think in today's world, service means a lot more. And I can guarantee that no matter who helps you there, you will get quality service.

Needed some help changing out my pedals. Rick was super helpful and friendly. He took the time to…read moreanswer all my questions and provided helpful tips on my clipless pedals. Place is kept clean, plenty of parking in the back. My neighbor had recommended this place as he's been coming here for years. 10/10!

Guy working there is a very nice guy. I brought a bike I ordered for my son that was in a box. He…read morebuilt it for 35 dollars. And was nice enough to do it same day. Great business!

Again, top notch service, always friendly. I feel like family coming here. My kids feel comfortable…read morehere. Life long customer.

Great work here been bring my phantom scooter to this man for sometime great service always…read morecommunicate what needs to be done and always on time with work

10/10 would recommend! The shop owner is very nice and efficient! Thank you so much! Saved my…read moreconvention experience

Had an old Schwinn, more of a keepsake and JP brought it back to life. Great job - easy to work…read morewith.

Came by on a Saturday afternoon to see if I could get my brakes on bike looked at. Owner said he…read morecould fix it for $25 by putting new brake wires on my bike. My bike runs great now. He had it ready for me by Monday Afternoon. They do require a mask to enter and prices are reasonable. They have bikes for sale as well as parts. This business has been there for over the 25 years I've lived in the area. Definitely recommend coming here.

came in looking for an e bike for my son and Brian came to help us find a great bike, explained…read moreeverything, he was pleasant and allowed my son to test drive so he actually felt how good the bike was, it was amazing experience and would definitely let friends know about this store.

I found Royce to be personable and helpful. He also helped install the new bike rack we had…read morepurchased onto our trailer hitch. Wife and I were pleased with our experience here.

What an amazing guy! What phenomenal service!…read moreWhat excellent customer interaction! Highly recommend this place! 10 out of 10 100% I was so stressed out today from a flat tire and he was able to fix it all in 30 minutes for a very, very reasonable price. I would come back in a heartbeat over and over again.

That's where I go for the best service and prices. Thank you…read moreDan!!! Your review needs at least 85 characters. Add a few more thoughts to post review.

I brought my bike in for repair they lied to me multiple times and said they already ordered the…read moreparts that was a complete lie then they told me they had the bike all apart and ready to order the parts that was also a lie I picked it up and it was exactly the way I brought it in I'll never go back there again they used to be a great bike shop not anymore in my opinion

Buena Park Bicycle Co. always has knowledgeable hard working young folks that are courteous and…read morefriendly!

Scott and Sherrie provided exceptional customer service during my transaction. As soon as I walked…read morein, I was greeted by Scott. He showed me a few bikes before I made my selection for my son's bike. Their expertise and exceptional customer service were the deciding factors for me. To top it off, they had the item in stock and offered the most competitive prices in the area. Scott even went the extra mile by helping me load the bike into my truck. I highly recommend Scott and Sherrie to anyone looking for a reliable and friendly bike shop. I'll definitely be back to Bikecraze for my bike needs

Bought a Velotric online, with seat, post and mirror extras, to be built for pickup in shop. The…read moreconfirmation said they'd email me with instructions. No email after a week, so I emailed to ask the status and was told the main extra (shock absorber post) was being shipped there and would arrive within a week, and asked me to pick it up and bring it back in when the part arrived. I wrote back that I don't drive unless I have to (medical), have never ridden an e-bike so would be transporting it home to learn to ride it, and so asked him to store it until the part was in and it was a full build. Scott accommodated, and I got a fully built PERFECT bike for me yesterday. Scott helped me load it into my SUV (a tight fit, so grateful for his help) and I shook his hand. Got it home, unloaded it, and am more than excited to learn a new healthy habit. Thank you, Scott!

Friendly service for flat tire repair. I brought my nephews e-bike tire in for a tube replacement…read more All good!

Ian is great, helped me on my shitty put together bike and had great conversation, also showed me…read morehow to take apart the finals bits of my bike. It was work!!

The best bike shop ever had lots of cool and interesting bikes definitely recommend. Has lots of…read moredifferent types of bikes to ride and have fun with

I purchased a Striker and a Yazma from EBikePLUG in March 2026 through a salesperson named Vanessa…read more Before making the purchase, I specifically asked whether these bikes could be registered as off-road vehicles, since depending on the city and county, these bikes may be considered illegal for street use. Vanessa stated that they could be registered as off-road vehicles, and based on that information, I proceeded with the purchase. Later, my son was involved in an incident where his bike was impounded. In order to recover the bike, we were required to provide a Certificate of Origin. After contacting Vanessa multiple times, I was given the runaround with no clear answers or assistance. I eventually contacted the manufacturer directly, and the manufacturer informed me that these bikes do not qualify for a Certificate of Origin and cannot be registered as off-road vehicles. This means we were provided false or misleading information at the time of purchase. In my opinion, EBikePLUG only cares about making a profit and does not provide accurate information to customers. To this day, my calls and text messages to Vanessa have gone unanswered. There were also additional issues with this business. My son experienced a problem with the battery not charging correctly. When we brought this issue up, the technician accused him of damaging the charging connection. However, after speaking with the manufacturer, we were informed that the battery has a built-in safety feature that prevents charging while the battery is still hot after riding. The battery simply needed time to cool down before charging. This showed a serious lack of product knowledge and training from their staff. I also had issues with a bike tire repair. The inner tube was replaced once, but shortly after, the tire went flat again. I returned to have it repaired a second time, and once again the inner tube failed. I eventually took the bike to another repair shop, where the issue was properly fixed. My honest recommendation to anyone considering this business is to take your money elsewhere. Based on my experience, the company has been dishonest, unprofessional, and unreliable.