Hey everyone!! I have nothing but good things to say about this place. If you need a good, honest and reliable bicycle repair shop, look no further than this place!! They are very professional, very experienced and will always give you a great deal!! I can tell that they love their customers! AND... they are located in a very cool and amazing part of town in Fullerton!! I met Gravity Bicycles back in the day when they were doing mobile services. I was so impressed by the service I received at the time and remembered them now since I needed maintenence on my 20 year old cruiser. They did an amazing job. I can ride again with my dog with peace of mind. I hear they specialize in mountain bikes as well and I will most definitely use this business for all my future bicycle experiences! They are my forever go-to bicycle team!! Thank you Craig for going above and beyond for me. I don't think I could find better customer service anywhere else!! I appreciate you!! read more

We brought our bike here for repairs because of the positive Yelp reviews, but unfortunately our experience was very disappointing. What we were told would be a 2-day repair ended up taking 6 days. To make matters worse, when we finally got the bike back, they had forgotten to install the fender. The extended delay and lack of attention to detail made the whole process frustrating. A repair taking days longer than promised is frustrating enough, but returning a bike with work left unfinished is completely unacceptable. The lack of reliability, attention to detail, and follow-through made this one of the worst service experiences I've had. Based on this experience, I won't be returning and cannot recommend this shop. read more

Excellent, honest, and high quality service. Friendly and incredibly knowledgeable. We will definitely be back.

This place is amazing, Craig finished assembling my bike in one day. A+++, great shop and nice people. They have the suspension guru at the shop. read more

Gravity Bicycles - 2021 Canfield Tilt - Bike Repair/Maintenance Near Me - Fullerton, California

Great service and great staff. Craig and Broc do great work on your bikes and give you options and opinions on how to build what you need and want. read more

Do not trust these guys. I took my bike for a small Allen key adjustment on brakes that took 5 mins to do. I know what it needed to be done. I always I took my bike to another bike shop but it was closed that day. I went today and my bike guy took an Allen key and tight the brakes and bike is like new. 5 mins work. This guy at this place saw the bike and opted to estimate for multiple items for $150 dollars and things that's bike didn't need and just BS. They are only on the money and not helping people on their needs. I will send with a friend another bike to these guys and documented all info on what bike needs and what they will say to fix it. These guys are idiots. I will get them. read more

These guys are great brought it my rear shock for rebuild in the morning and they had it done by 3pm. Shock turned out fantastic and I was back riding the next day. Super friendly and helpful. read more

They did an amazing job getting my bike all dialed in!! Service was great and friendly. I recently moved into the area and I found them on Yelp. My bike will not be serviced by anyone else. read more

What else can I say but A+ experience. Unbelievably fast service, knowledgeable staff and great prices. I'm super pumped to have found this shop even though its a little bit of a drive for me. Well worth it and will be back in the future. read more

They fixed my bike pretty fast. Parking is in the alley behind their shop. They have two designated parking spots which is convenient because of the lack of parking there. Nothing to complain about. read more

Awesome service super helpful definitely recommend and will return. Helped correct minor issue and showed me other options for my bike.

Thank you Craig and his partner at the shop that helped me assemble my bike. Done in a timely manner just as promised and gave me tips and a lot of advice on how to care for my brand new bike. These guys were super friendly and will definitely be back for maintenance and other stuff! You guys are awesome!! read more

Craig and Broc are the best. Both very knowledgeable and helpful. I've taken my bikes here numerous times. They always get my bikes out on time with zero issues. Take your mountain bikes here if you want reliable, quality, and high end work. read more

I would give them a zero This is how Craig returned my bike. It literally took this unprofessional, cowardly (won't answer calls or messages) guy. Wouldn't call him a man. 1+ years to "locate" and order my parts. I got run-a-round after run-a-round. When I asked about my rims and tires. His response was "Ohh you brought it with rims and tires"? BEwARE! UNTRUSTWORTHY read more

Gravity Bicycles - My "finished bike" missing a couple small details. Rims? Tires? ‍ - Bike Repair/Maintenance Near Me - Fullerton, California

Awesome place to get your bike wrenched on with slot og know large and cool vibes. The turnaround is fast and clean i feel like im always taken care of here. read more

Very helpful, honest and didn't even charge me for a very simple repair. Definitely worth your time to go to them!

t I am very reluctant to write this review after seeing all the positive reviews. I'm really very shocked. But when I called the number I saw on the side of the truck I thought to myself this is perfect since I needed repair on my E bike. I called spoke with a gentleman named Craig he was very professional, and he agreed to meet the next day. the next day came about and the only thing i got was a text stating trying to come by tomorrow i have other service calls in the area, ." after many attempts to text and call, no response from craig. this was after five days after speaking with him. and he is OK It appears though that my small bike job was not enough for him. its a shame too, because i have lots of referrals who need a good bike repair person. i wish him the best, but ive moved on read more

This bike shop is very knowledgeable, and trustworthy! I dropped off my bike to have the wheels and brakes serviced, and the experience was an A+. The process was smooth, the customer service was great, everything was well explained in detail, and the price was very reasonable. Highly recommended! read more

Got my old mountain bike fixed her. Had been rusting in the garage but I was too busy to fix it myself, so I took it to them. So far, the bicycle works fine. Gravity Bicycles did s ressonable and affordable fix. read more

This is the only shop I trust to service my fork. These guys are the mtb service experts!

Friends of mine recommended Gravity Bicycles to have my suspension dialed in on my e-MTB. I was a little early and met with Craig who made me feel at home. We chatted a bit and had a few laughs while Mike was prepping my bike for service. Mike is super knowledgeable, friendly, and professional. He asked what type of trails I normally ride and did a series of tests after adjustments were made. It took about an hour but felt like it was 20 minutes. I had such a great experience and had all my questions answered along with some tips to maintain my suspension and settings. Gravity Bicycles is simply the best bike shop and is now my go-to bike shop. read more

Great shop. Craig and Vanessa really go out of their way to take care of their customers. I first learned about Gravity when they had their mobile repair shop at the Fullerton Loop parking lot. Fast forward and they now have their own building. Entire focus is on bike repairs/tunes/builds along with some retail needs like parts and apparel. Highly recommend the suspension setup service here!! Very extensive and methodically performed, their suspension guru Mike will set you up according to your weight, riding style, and ability level. Once he gets all the baseline settings done with you in the shop, he will then have you ride around the parking lot doing a battery of tests to make sure everything is performing the way it should. Didn't realize far off my settings were from ideal until after he was done. Feels like a totally different bike read more

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This shop is awesome! They have a few suspension GURUS that can tackle any job. I brought a limited edition ohlins fork that other shops wouldnt work on. They took my upgraded airspring i had and installed it for me along with servicing the lowers. It was all done within a couple days and the fork feels brand new even after lots of riding. No leaks, no issues. Just solid riding on my favorite suspension fork. You can really trust these guys to help you with anything bike related that most other shops cant do. They also offer an online payment method so pickup is fast and easy. Thanks for changing the performance of my bicycle Gravity! read more

Gravity Bicycles - Limited edition ohlins fork rebuilt by gravity - Bike Repair/Maintenance Near Me - Fullerton, California

Awesome service! They have bikes, inner tubes, tires, shirts and anything you need at an excellent price they are also

I borrowed my father-in-laws e-bike and got a flat. I just showed up with the bike. The tires are pretty large and they didn't have that size tube. Craig took the time to call another shop to see is they had it in stock. The other shop didn't have time to fix it, so Craig said if I go get the part, he'd install it for me. When I got back, he already had my bike on the rack and fixed it within 5-10 minutes. Super helpful, and friendly guys there. read more

After struggling to install inserts, Craig was able to put them on and get me back on trail! Thank you!!

I brought my Stumpie Evo today to get the suspension tuned and dialed in. I had done it on my own previously using Fox's setup guide and various YouTube videos, but the ride quality was no where near what these guys set me up with. My bike feels like a new bike, with a buttery smooth suspension. These guys know what they're doing. The appointment was an hour and their service and friendliness was top notch. Mike took the time to explain it all, and went over additional tips and maintenance to keep it running right. I then strolled their sales floor and ended up purchasing an AXS XX1 deraileur which they installed on the spot. Guys are super friendly, easy to talk to, and very informative. I'd highly recommend them. read more

Ask for pricing before you leave your bike. I've never had an issue with paying shops for a reasonable rate so I never ask for a quote. I was extremely surprised when I got their bill. This review is to give you a heads up. Make up your own mind. Let me break down what was charged to me so you can decide whether this shop is for you. I had the gravity coil conversion done which was the main reason for visiting. Verdict is still out on the coil as I need more time on it. Here's what you will expect to pay: $226.28 (coil parts) + $140.00 (fork installation/service) + $37 fork SKF seals) + $100.00 (suspension tuning session) = $503.28. I decided to also give them a SINGLE wheel which was missing 3 spokes for a rebuild. We decided to change all the spokes. Here is what you will expect to pay: $64.00 (32 spokes) + $32.00 (32 nipples) + $10.00 (tubeless sealant) + $18.00 (rim tape) + $100 (labor) = $224.00 Total: $727.28 These prices are too rich for the work that was done. The workmanship was good. However, the value was not there. There are lots of great shops in the OC that have excellent turn around, do excellent work, and are friendly. I wanted to support them and give them more work, but $224 for a SINGLE wheel rebuild?? read more

If you live in the surrounding area, this is the best LBS hands down. Judging by the number of expensive bikes waiting to be picked up, I can tell others share the same sentiment. I took 2 of my mountain bikes (YT Jeffsy and Ibis Ripmo V2S) here today to get some repairs done and I didn't even need an appointment. I literally walked in and they still took care of me and I got my bikes back the same day. The shop is clean and stocked with all kinds of parts/tires you need for your ride. I didn't get the mechanic's name that helped me out today, but he was nice and squared me away quick. This will now be my go-to spot for my MTB needs. read more

When he had his own bike shop I got really good service and good work but now that he's mobile. It is hard to get return calls or text messages. Does not always stand behind his warranties. He is easily offended if you text him too many times because he doesn't respond. Takes no responsibility for his behavior. If you don't have anyone else to use and if you don't mind the hassle you can always take your chances. If anyone knows someone reliable that they can recommend in the North Orange County area please let me know. read more

I have a few LBS options and some are ok and some not so great. I was looking for a dependable, experienced, and honest shop to go to. These guys came highly recommended so I went to them for a smashpot install on my RS Zeb for for my trek rail 9.8. They have some of the best communication in the industry, direct texts about parts being in stock and questions that come up when they are doing the work so we can be efficient and getting the bike done so we can ride! They called me in the morning and I dropped off my bike and they called me around 6pm and it was done! Came back to pick up and ride around in their parking lot and very happy. They truly are knowledgeable and can help with any bike needs. Opening early and closing late is great as well. Mike and Craig did a great job and are cool to hang out with. read more

Gravity Bicycles - Smashpot installed with 55lb spring. So buttery. - Bike Repair/Maintenance Near Me - Fullerton, California

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Had great experience with Gravity Bicycles. We found an old bike that we felt our kid would enjoy growing into as a surprise Christmas gift. Brandon brought the bike back to new that had been sitting on patio for years. It was reasonable pricing for all the repairs and labor. We cannot to surprise our kid on Christmas morning! Great work and we would be happy to bring any of our bikes in the future. Thanks! read more

First time getting service done and I'm extremely pleased. Turnaround time is fast and pricing is fair. I'm anal about my bike and craig took notes about all the things I wanted done. No details were skipped! Thanks Craig and Mike! read more

Gravity Bicycles - Bike Repair/Maintenance Near Me - Fullerton, California

Great job. Great people. Fast Turn around. Fixed right the first time. Techs know what they are doing. Suspension setup is the best around. No bike shop can compare read more

I went in for a fork rebuild and new chain. Craig and Mike did a great job and even cleaned my filthy bike! Totally would come back and definitely recommend these guys. Greg is also very knowledgeable and answered all my questions. read more

Gravity Bicycles - Bike Repair/Maintenance Near Me - Fullerton, California

Craig and Vanesa are a great team and this reflects in the great service they provide. Craig is one hardworking guy who always goes the extra mile to satisfy his customers. Excellent prices and inventory on apparel, body armor, and accessories. read more

Craig was great, I had a safety check on my road bike, he took time to explain and showed me what was causing my front derailleur to rub against the inner cage of the front derailleur, there was an extra click on the shifter! Thanks Craig, see you again for next tune up read more

They fixed a flat back tire in 15 minutes. I found it really convenient because they were set up at the Fullerton Loop trail where I planned to ride. Just look for the ice-cream looking truck on the bottom lot of Fullerton courthouse. They are there early on weekends. Also, the owner was very kind and a pleasure to talk to. I plan to visit their brick and mortar sometime. read more

I pinched my frame through a stupid mistake while trying to install my rear shock. My friend recommended I take my bike to Gravity Bicycles because he's had such great experiences with them. I live in South OC but I was so desperate that I was willing to make that drive before work. First of all, kudos to Gravity for being open at 8 am! Craig was responsive. He answered my call before I even arrived and patiently listened to my hysterics. Long story short, Craig and Mike were able to fix my problem, install my shock and a spacer on my headset at a very reasonable cost. My bike was ready in a day. No slimy tactics or hidden costs. Very transparent, expedient, and professional. More than anything, they KNOW mountain bikes really really well. They are clearly MTB enthusiasts and riders and know what they're talking about. I will not take my MTB to any other shop in this county and will make the 35+ minute to drive to them and pass by at least 3 shops on the way, including a mobile guy nearby that gouges on price. Keep up the good work guys! read more

Top notch bike shop for the most finicky MTB riders. Oh, and the turn around time for service is the best in town.