Great service. they located our tank caps and dug about 18" down. Pumped the tank and refilled the…read moredirt and rock. I would use them again when needed.

Unfortunately my septic system was old and I had to replace the leach lines. I called and spoke…read morewith the owner of the company and they very quickly got me in touch with their foreman. Who came out to my house and went over a repair plan and helped me to set up a very nice system. I had a very unique situation in my yard due to a deck and a concrete patio covering my septic system that had been installed before I moved in and I had a lot of things I wanted to add to the system to make it that much better because I did not want to dig up my yard twice. Not only did they come out in a timely fashion, but it only took them three days to get the entire thing done. I was worried that my yard would be all torn up by the end of this. However, their efficiency, experience and care for what they do shows well in the two pictures I have included. The first picture is Tuesday when I got home from work the second picture is Wednesday. Not only did they get the entire job done in three days. They put my yard back together completely as though they had not been there. I would definitely recommend this company to anyone that needs septic services, including pumping. Because of the kindness and professionalism of their employees and of the people who run the company. I paid to have this done but to the owners Paul and Jenny and the foreman James the drill operator Rusty and the rest of their crew thank you for a great job done in a very timely manner and a sense of humanity with your care for what you do and how you do it. This type of care for what you do is getting rare in the world now and it was a pleasure to do business with a company that truly cares about a job done right!

Did an amazing job. Price was even better. Great customer service. We will using them from here on…read moreout.

Yesterday, Chuck came out to d'Art Winery to pump out the septic tank. He immediately got to work…read moredigging up the lids. After complete ly draining tank, the toilets were still backed up. He went above and beyond to help Helen hose it out. Very knowledgable, very hard working and GREAT Customer Service.

I have reviewed G&C previously but just had them dig some dry wells for us and once again they did…read morea fantastic job. They were professional, timely, courteous, and on budget. Israel was back along with Daniel and Richard. A few more miscommunications from the CSRs again (G&C's only weakness) but the guys on the ground straightened everything out.

Well today I lost all respect for this company. Always thought they were the go to company in the…read morearea and now I have been burned by they 1 too many times. Last year we were buying a new house and I had our realtor use these people to pump and inspect the septic system. When they completed their work they sent the report over. No one caught that the front office over there sent the wrong report and it took me reviewing docs to realize they just about cost us an entire new system at our expense. The correct report said the system failed and we almost signed off on the repairs portion of the house contract. When we finally got the report they called for almost $18k worth of repairs. The seller and us got 2 other inspections and bids with G and C being $6k and $7k more expensive than the others. Glad we dogged a bullet on that one after we almost got screwed because of their error. Now I'm not sure why I gave them another chance but almost 2 weeks ago I called to schedule a septic pumping and wanted to see the condition after 1 year to make sure our family is doing the right things etc. Told they would call the day before. Never received the call so today I called in at 8am for our 10am appointment. Was told they called everyone and confirmed appointments for the next day. I said no, never called me. The office lady said yeah, I called you and who ever answered the phone said they never scheduled a septic pumping. At what point you think what is the issue here. They took me out of the calendar and when I called they said I turned down the service. Lady, you never called me. It's my personal cell phone and you never called and spoke to me. You clearly dialed the wrong number and of course that person didn't need their septic pumped but I it. She then called and said the next appointment wouldn't be till next week. Clearly the office staff at this company are flat out incompetent and need to be replaced. With the issue last year receiving the wrong report and today, they clearly shouldn't be employed. Will NEVER use these folks again and will definitely spread the word about their incompetence that almost cost me $18k last year and the pumping issue this year. Steer clear and go with a better company.

We moved to Elk Grove five years ago, and it suddenly occurred to me that I should probably check…read moreon our septic tank. I looked it up and learned that septic tanks should be pumped every three to five years, so I started calling around. After getting a few recommendations, I called Twin Septic and three other companies. Twin Septic gave me the best price and was able to come out the very next day. They finished the job in about 30 minutes, left absolutely no mess, and made the whole process incredibly easy and straightforward. I had a great experience and really have nothing to complain about. Quick, affordable, clean, and professional. They did a great job, and I'll definitely use them again when it's time for the next pumping.

Called on a Friday ....made an appointment at 8 am for next day and they showed up promptly and my…read moreseptic pump cleaning was done within an hour . Great service . Highly recommend ... reasonably priced ... I also had called their competitor and they told me there would be a $45 fuel surcharge and they were &50 dollars and the company is 5 miles from my house so when I heard that I called around and Twinsseptic gave me a flat rate price that was fair .

Start-to-finish, great service! I used their website to send a text earlier this week and they got…read moreback to me within 5 minutes. My schedule was busy but they were able to book me for Saturday morning. The plumber called that morning to say he was on his way; he showed up a few minutes early, and was polite and efficient. Replaced my faucet and piping under the bathroom sink. Left no mess.

Mike from Phil and Paul's just finished a job for us. He…read morediligently did some troubleshooting then accurately diagnosed the issue. He replaced the faulty part and our issue was resolved. Fast, friendly and efficient.

Great value for the service. They are willing to assist in a timely manner. We requested a last…read moreminute hand washing station and they delivered without any issues. We have been with this company for many years.

They're very greedy. Charged us an extra $30 to come clean during a holiday week. (Labor Dayread more

Arrived quick on a Saturday near closing time! Thankful for a fast resolution to a crappy…read moresituation! The drivers were nice and professional!

Very quick - completed same day! Thank you Carl for scheduling, return customer discount &…read moreconfirming details / date of our service in 2023! Chris was great & explained what we need to do to ensure continued health of our system.

Highly Recommend this company. The owner Brad called me straight away to discuss the problem…read more Repair estimate and scheduled service was great. Everything was taken care of promptly and as estimated . When dealing with a septic issue it is very stressful - you definitely want to have someone that Knows what they're doing and has all the proper equipment the guy comes prepared.

Zero starts if I could. Terrible company takes advantage. My septic was pumped and I was advised…read morethere would be an additional 250 charge to clear the line of which I WOULD NOT BE CHARGED IF IT DIDN'T WORK. That was what I was told in person, my daughter was on the phone. There was no specification of what line was being cleared, no specification that there was any stipulations on the refund. The guy simply said if it doesn't work I won't charge no small print disclosed. My toliet worked but all the sewage was backed into my bathtub( see picture). Thats what was in my bathroom when he finished. Doesn't look clear to me, now I am no plumber or septic pro, but come on. They offered a good faith refund of 100. I'm confused they said if it didn't work it would be a 250 refund not 100. Do not use! Do not recommend! Rip off!!! Zero stars.If you are not a plumber then you should not say I will clear the line for an additional 250 and if it doesn't work I won't charge you. The right thing to do would be to say you need a regular plumber if you couldn't do what I needed. Not charge me almost 1000 dollars to not fix the problem I wanted addressed. We talked on the phone also got bombarded by you and your wife via text. There is nothing more to talk about maybe you will be better and more clear and concise or just do the right thing and refund the 250.

We have been using A1 septic for many years and our experience has always been a pleasant one. The…read morenew owner took the time to answer my questions and actually explain what was going on in my aged septic system. NOTE TO SELF: BABY WIPES ARE NOT SEPTIC SAFE!!!!!!! All work was completed just as promised and workers respected my Covid fears by wearing PPE'S I received 4 quotes from other Plumbing companies however A1 septic was the only one who came out immediately. VERY REASONABLY priced $$ They made me feel like they genuinely appreciated my business. I'm sure I will be using A1 for many years to come. They are the BESTEST!!!!!

My tank was buried with no exposed surface but they quickly locate and got to the tank. There was…read morea clogged area and they dealt it without any issue.

AMAZING people! Very professional, they explain what they are going to do, as they are doing the…read morejob they are more than happy to answer any of your questions you may have, and at the end of the job it looks like they were never hear and gives you a layout of where everything is. I live in the country so they spread out the extra dirt in low places in my yard and smoothed it out. Their was also extra gravel and they spread it out in my gravel driveway. They went above and beyond what I had ever expected. If I needed work done again for what ever reason or was asked who I would recommend. Hand down with no doubt this company. Family owned and operated crew. Doesn't get any better than that. THANK YOU SO MUCH FOR EVERYTHING YOU DID!!!! I have a full functioning home again.

We woke up Monday with septic issues. Called Central Valley because we used them the last time we…read morehad to empty our septic. They came out same day and took care of the septic for us. We had an issue Tuesday (our fault) they came out again and took care of the issue. Great communication and great customer service. Highly recommend them to everyone!! The driver Matt was very knowledgeable and a huge help! Thank you!!